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And at what exchange rate do travel agencies count?
Ukraine.
Our travel agencies accept for calculation the national currency - hryvnia. And at what rate should they recalculate the cost of the ticket?
For example, yesterday I signed a contract and made an advance payment, the total amount was recalculated for me from dollars to hryvnias (and accordingly fixed in the contract) at the rate of 8.35, although our exchange rate on the street (and on their website too) is 8.22!
Translated automatically from Russian. View original
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5 subscribers  • asked 2012-11-1712 years ago
Answers  •  16
аватар vdtolozko
We entered into an agreement with a travel agency in September, when the dollar exchange rate was 8.12. And we were counted at the rate of 8.25. Alas!
аватар Olenka-Olenka
So what is this course? Where do they watch it?
аватар Olenka-Olenka
"look-take"
аватар HotLine
On the website of the operator, who will then be paid for your tour.
And then the operator will buy dollars for your hryvnia in order to pay for your vacation with all participants in the process. And will not buy in exchangers.
It is not travel agents who should be surprised, but our foreign exchange market. Buy dollars at the official NBU rate of 7.9930.
аватар orbittours.ru
you pay your tour operator at their rate. and they set the course taking into account subsequent payments by bank transfer! This is where the difference lies! the rate that you see in exchangers is the rate of the cash dollar.
аватар Pachok
The operator is under no obligation to follow any course whatsoever. Especially those who are "on the street". There is no such thing as "should count at such and such a rate" in principle. If they want to put a dollar at 10, they will put it and will be in their right.
аватар Olenka-Olenka
The key word is "want".
Reset the link, where is the course on the website of the tour operator TUI for which vouchers are being sold today?
In the morning, I was told the exchange rate was 8.30 in phone mode, but for now I arrived "oh, sorry, 8.35 and we don't take dollars." Maybe the tour operator is right, but I, as a buyer, also have the right to know where such a course comes from!
аватар Olenka-Olenka
orbittours I understand the difference between the courses, for this it is not even necessary to add exclamation marks at the end, since according to your login it is already clear which side you are on. My question was different: "Where, before leaving for a travel agency, to watch the course for which you will be considered?"
Now it's clear to me that nowhere. If the manager did not like it, then they can calculate it at 8.50 and "will be in their right."
аватар Pachok
Yes, nowhere. The manager cannot guarantee anything over the phone.
"As a buyer, you have the right" to pay only in hryvnia, the indicated price is in USD. - purely informational, until the conclusion of the contract, the operator has the right to offer you the price he wants and change it at his discretion. The moment of "no return" is the signed contract.
"Reset the link, where is the course on the website of the tour operator TUI for which vouchers are being sold today?"
I don't understand... Do I owe you something?
аватар HotLine
1. Be smart and persistent when dealing with travel agents. Ask them questions - where, why and from where. If someone is hiding something or does not know, then you called or came to the place where you should buy a tour. It happens.
2. Tui courses we (agents) look here
http://agency.tui.ua/
plate below.
3. The norm of the law on advertising will soon come into force, according to which all prices in advertising must be indicated in national currency. As it has been done in Russia for a long time. Tourists there have long been discussing prices in rubles.
аватар Olenka-Olenka
Pachok, did you see an appeal to you personally somewhere in my message?
You don't owe me anything, just like I do to you!
аватар Olenka-Olenka
HotLine thanks for point 2
This is exactly what I was asking about.
аватар alex45
"you pay your tour operator at their rate." There is no such thing as a tour operator's exchange rate. It's just possible future risks are passed on to the buyer and this happens not only with tour operators, but also in other markets. You, Olenka, in the contract signed the amount in hryvnias that you agreed with.
аватар HotLine
alex45, especially for you.
1. "There is no such thing as a tour operator's exchange rate" is nonsense. Not only in relation to operators. That tablet, to which I gave a link from the TUI, is called the "Currency Rate", and the rate of 8.35 is called VFK - the fixed TUI rate. For other operators, it is called even simpler - "Payment rate for tours", "Commercial rate", "Exchange rate", etc.
2. And one more well-known truth that should not be wagged in vain - in the end, ALL risks, ALL taxes are paid by us=people=consumers.
аватар alex45
Hotline! And for you. You, as a travel agent, can call it whatever you want. Overvalued exchange rates are not only in the tourist business, but behind this lies, you wrote correctly, "well-known truth", I will not shift all the risks, even imaginary ones, onto the consumer "to wag it in vain." The answer is not obligatory.
аватар orbittours.ru
Olenka Olenka I work in Egypt and your phrase "orbittours I understand the difference between the courses, for this it is not even necessary to add exclamation marks at the end, since according to your login it is already clear which side you are on." very relevant if you replace the last word with "country".
you asked, I shared information that I knew while working in a travel agency and exclamation marks simply indicated the importance of information ... who knew that you would react to an exclamation mark like that ...... I apologize if I unwittingly offended you with this
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