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The tour operator canceled the flight
Good afternoon! We planned to fly to Tai in January 2012, chose the date and hotel so that it was good for the price, so that the reviews were as positive as possible. We bought a ticket in September 2011. But the other day we get information that the Tour Operator canceled the flight for this date and the agency offered options:
1. for the same price, the same hotel and room, but a day less. Departure day 4 days earlier.
2. pay about 10,000 and take a slightly worse room, but the number of days is the same.
This is fine? It would be nice if we only booked there, but we bought out, we planned a lot for this date ... How legitimate are the actions of the tour operator in this case? Of course, you can’t dig into the contract with the agency, they offer options, or take the money. But it's kind of idiotic!
1. for the same price, the same hotel and room, but a day less. Departure day 4 days earlier.
2. pay about 10,000 and take a slightly worse room, but the number of days is the same.
This is fine? It would be nice if we only booked there, but we bought out, we planned a lot for this date ... How legitimate are the actions of the tour operator in this case? Of course, you can’t dig into the contract with the agency, they offer options, or take the money. But it's kind of idiotic!
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Answers • 11
The tour operator cannot cancel the flight, the airline, yes. In this case, the tour operator must pick up a flight, or maybe more than one with a connection, so that no one loses anything. tour operator before it's too late.
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answered 13 years ago
Why not dig in? The option offered by the tour operator in exchange is not equivalent. From here to dance. And persistently.
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answered 13 years ago
Biker_Oksana, in the contract with the agency it is written that in such cases they offer other options, it does not say equivalent or not. Accordingly, in this regard, everything is complicated, although maybe for me - not a lawyer. But it seems that everything was decided, nevertheless they offered to fly away a couple of days earlier, but they will return the amount for 1 day, and everything is fine, the conditions are the same. Thanks for the replies, I'll keep that in mind
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answered 13 years ago
He breeds a travel agency, the tour operator does not cancel flights, rather force majeure in Thailand (flood, etc.) Read the contract, it is advisable to consult a lawyer. Offers from TA are acceptable for the better, do not respect yourself for the worse. Stand on this.
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answered 13 years ago
I didn’t pay attention to the date, that it’s January, what kind of force majeure is there. I would take the money (everything can be expected from such a TA) and find a normal other travel agent.
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answered 13 years ago
The problem with Tai and their current situation, tourists began to refuse tours and many tour operators began to remove some dates
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1.5
answered 13 years ago
to retux! I sent the answers before I saw that everything was decided for you. I'm glad for you. Good luck !!!
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answered 13 years ago
retux, so the headache is gone? I didn't quite understand that this is so after your answers. Or all the same, you can congratulate?
PySy. Alex, why did they give you minuses? You seem to have written everything correctly.
PySy. Alex, why did they give you minuses? You seem to have written everything correctly.
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answered 13 years ago