Question
Ask a Question
Ask a question
Interesting questions
Related question «Travel agencies and operators»
Which travel agency to choose?
Or book directly with the tour operator?
Translated automatically from Russian. View original
Subscribe
Answers • 10
We want to go to Egypt or Turkey. We are flying for the first time, so I don’t understand how it’s better, just choose your own tour from a tour operator or contact an agency.
Like
You like
answered 13 years ago
For the first time, I would advise you to contact the agency on the recommendation of friends and acquaintances. Ask you to pick up a tour, but do not conclude a contract right away, read reviews on sites like this one in advance, ask specific questions about hotels. Then, having clarified a little for yourself what exactly they offer you and how much it corresponds to your wishes, go to this agency (if the offers are adequate) or to another (and everything is new).
Like
You like
•
½
answered 13 years ago
Well, if I independently found what I want from a tour operator, can I book and buy a tour from them?
Like
You like
answered 13 years ago
I don’t know if operators in Russia work directly with tourists, in our country there is no such opportunity for large Turkish operators. If yours provide such an opportunity, then why not? Fewer intermediaries - fewer "jambs" with pieces of paper. On the other hand, the operator is unlikely to give a discount, but the agency can give it (if you are interested).
Like
You like
•
½
answered 13 years ago
Operators in Turkey or Egypt do not accept tourists at the office. Not those volumes.
But.
- Some operators have online booking of package tours on their websites for tourists. For example, the Russian Pegasus.
- Some operators have their own retail chains.
Those. technically, you can buy directly from the operator.
But (second)
- Are you sure that this operator has the best price for the tour you have chosen?
- Are you sure that this is the best option in your chosen budget?
- Are you sure that it is easier to buy from an operator than from an agency? I once looked at the contract that is generated when booking online with the same Pegasus - a strange contract.
- And what will you do if you have problems with the operator's hotel guide?
- And if you have to file a claim, will you be able to do everything right?
- And if on your next vacation you will no longer know exactly where you want to go.
And you don't have an agency and a manager with whom you started to communicate and can count on competence and loyalty.
Discounts are listed above.
On the "jambs" with the papers, I do not agree. For Turkey and Egypt, all documents are prepared by the operator, and today the online issuance of documents has already been implemented.
But.
- Some operators have online booking of package tours on their websites for tourists. For example, the Russian Pegasus.
- Some operators have their own retail chains.
Those. technically, you can buy directly from the operator.
But (second)
- Are you sure that this operator has the best price for the tour you have chosen?
- Are you sure that this is the best option in your chosen budget?
- Are you sure that it is easier to buy from an operator than from an agency? I once looked at the contract that is generated when booking online with the same Pegasus - a strange contract.
- And what will you do if you have problems with the operator's hotel guide?
- And if you have to file a claim, will you be able to do everything right?
- And if on your next vacation you will no longer know exactly where you want to go.
And you don't have an agency and a manager with whom you started to communicate and can count on competence and loyalty.
Discounts are listed above.
On the "jambs" with the papers, I do not agree. For Turkey and Egypt, all documents are prepared by the operator, and today the online issuance of documents has already been implemented.
Like
You like
answered 13 years ago
The documents are prepared by the operator, and the booking form is filled in by the manager at the agency. In my rather simple Russian surname, a mistake has already been made several times. Now I always keep track of which letters are entered when filling out the armor form.
Z.Y. And once, the operator for Tunisia, Van to Gou, who also worked directly with tourists, messed up badly - the agent boy issued me a return ticket for a non-existent flight. Appeals to the guide and to the Kyiv office did not give anything, they settled the issue themselves at the airline's office half an hour before the start of registration :(
Z.Y. And once, the operator for Tunisia, Van to Gou, who also worked directly with tourists, messed up badly - the agent boy issued me a return ticket for a non-existent flight. Appeals to the guide and to the Kyiv office did not give anything, they settled the issue themselves at the airline's office half an hour before the start of registration :(
Like
You like
•
½
answered 13 years ago
I was waiting for this argument.
Who do you think makes more booking mistakes? A person who does this two or three times a year? Or a manager who makes such reservations several times a day?
The answer is obvious. When booking independently, there are many more errors.
I will explain the procedure in order to make it clear to inexperienced tourists. The tourist has the right to REQUEST documents in accordance with the application to the contract signed by him.
In our agency, the reservation is made with a tourist. The data is transferred by copying from the contract to the booking. Errors are excluded.
So:
- Do not buy tours from agencies that refuse to make reservations in front of you.
- Do not buy tours from agencies that refuse to show the status of your bookings (flights, types of accommodation and meals, dates, confirmation, payment).
- Do not buy tours in agencies in which the manager cannot devote time to you in order to calmly and slowly go through the entire procedure of selecting and designing a tour.
I must say right away that there are no managers who work with tourists and make more than 10 bookings a day. There are no queues at agencies. Not that kind of business.
Who do you think makes more booking mistakes? A person who does this two or three times a year? Or a manager who makes such reservations several times a day?
The answer is obvious. When booking independently, there are many more errors.
I will explain the procedure in order to make it clear to inexperienced tourists. The tourist has the right to REQUEST documents in accordance with the application to the contract signed by him.
In our agency, the reservation is made with a tourist. The data is transferred by copying from the contract to the booking. Errors are excluded.
So:
- Do not buy tours from agencies that refuse to make reservations in front of you.
- Do not buy tours from agencies that refuse to show the status of your bookings (flights, types of accommodation and meals, dates, confirmation, payment).
- Do not buy tours in agencies in which the manager cannot devote time to you in order to calmly and slowly go through the entire procedure of selecting and designing a tour.
I must say right away that there are no managers who work with tourists and make more than 10 bookings a day. There are no queues at agencies. Not that kind of business.
Like
You like
answered 13 years ago
Concerning "Wang to Gou". He went bankrupt.
WE HAVE NOT BOOKED A SINGLE TOUR FROM THEM. And not a single tourist suffered from the bankruptcy of Kariya.
Precisely because a normal agent knows about the problems of the operator BEFORE the vast majority of ordinary tourists.
Therefore, buy tours from the operator. But before that, read "ZY" again. by Pachok.
WE HAVE NOT BOOKED A SINGLE TOUR FROM THEM. And not a single tourist suffered from the bankruptcy of Kariya.
Precisely because a normal agent knows about the problems of the operator BEFORE the vast majority of ordinary tourists.
Therefore, buy tours from the operator. But before that, read "ZY" again. by Pachok.
Like
You like
answered 13 years ago
Do not misunderstand me. I have no illusions about direct sales of tours by operators. In Europe, the share of such sales is from 30% to 70% of the total volume.
And our market is moving towards it. But there are reasons why tours are better, more convenient, more correct to buy in agencies. I have listed them above.
And arguments like "don't fly planes - they crash" matter only to those who are not able to make an elementary analysis of the world around them.
And our market is moving towards it. But there are reasons why tours are better, more convenient, more correct to buy in agencies. I have listed them above.
And arguments like "don't fly planes - they crash" matter only to those who are not able to make an elementary analysis of the world around them.
Like
You like
answered 13 years ago
