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Tour to Italy from the company Bauer through the tour operator Travel Club
We were told that the group had already been formed for the first flight. Please share information about the upcoming trip, you are interested in everything: from prices to any nuances
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Answers • 4
We "won" such a ticket to Turkey. We also doubt it, but there are many positive reviews. And now they are organizing a Top Shop TV tour in Italy. Interestingly, someone dared?
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answered 14 years ago
Our trip to Italy was scheduled for May 3, 2011.
A group from Kharkov, 5 people, began to prepare for the trip back in November 2010.
The manager of the company, Oleg Tkachuk, spent hours describing the trip to each of us on the phone.
We made an advance payment in December 2010. All Schengen documents were sent
in early March, by courier mail. Then, Tkachuk said that it was necessary to fully pay for the vouchers, on the same day we made the payment. And after that, a completely different attitude began, we
they could not always get through to Oleg, he stopped calling us back. When someone
of us managed to get through, and it was already April, then our questions regarding
submitting documents to the embassy, O. Tkachuk answered "do not worry, everything is in order!"
On April 28, Oleg managed to get through only at 20-00, and to hear that the embassy
we were denied. Well, after that, quite interesting things began to happen. Phone
the manager stopped answering at all, I had to call the hotlines, demand
return of documents and money. Representatives of the Travel Club reported that Tkachuk was fired
and it is not yet known who is dealing with our documents. And here we are, 5 people, from 10-00 to 19-00, from April 29 to 5-6 times called the "Travel Club", in this company no one bothers us
A group from Kharkov, 5 people, began to prepare for the trip back in November 2010.
The manager of the company, Oleg Tkachuk, spent hours describing the trip to each of us on the phone.
We made an advance payment in December 2010. All Schengen documents were sent
in early March, by courier mail. Then, Tkachuk said that it was necessary to fully pay for the vouchers, on the same day we made the payment. And after that, a completely different attitude began, we
they could not always get through to Oleg, he stopped calling us back. When someone
of us managed to get through, and it was already April, then our questions regarding
submitting documents to the embassy, O. Tkachuk answered "do not worry, everything is in order!"
On April 28, Oleg managed to get through only at 20-00, and to hear that the embassy
we were denied. Well, after that, quite interesting things began to happen. Phone
the manager stopped answering at all, I had to call the hotlines, demand
return of documents and money. Representatives of the Travel Club reported that Tkachuk was fired
and it is not yet known who is dealing with our documents. And here we are, 5 people, from 10-00 to 19-00, from April 29 to 5-6 times called the "Travel Club", in this company no one bothers us
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answered 13 years ago
in this company, no one introduced himself to us, did not give their names and positions, the phone number of the director of the company Polishchuk A.G. and the accountant to us
They categorically refused to give us the documents. The documents were sent to us after May 3 and we could make sure that they did not reach the embassy.
Our further calls to return the money did not bring any results, and only
after we announced that we would contact the law enforcement agencies, we were finally returned the money on May 17th.
We are outraged by this attitude of the Travel Club company. Not only are we half a year
fooled their heads, spoiled the holidays that we were going to spend in Italy. Since March 28
none of us got a call, not a single representative of the company apologized, did not offer
no moral or material compensation.
I don't know if anyone else would want to do business with such an unreliable firm, we definitely don't.
With outrage:
Verbovskaya E.V.
Bvrzman E.M.
Verbovskaya D.E.
Roslyakova I.V.
Lapteva E.E.
They categorically refused to give us the documents. The documents were sent to us after May 3 and we could make sure that they did not reach the embassy.
Our further calls to return the money did not bring any results, and only
after we announced that we would contact the law enforcement agencies, we were finally returned the money on May 17th.
We are outraged by this attitude of the Travel Club company. Not only are we half a year
fooled their heads, spoiled the holidays that we were going to spend in Italy. Since March 28
none of us got a call, not a single representative of the company apologized, did not offer
no moral or material compensation.
I don't know if anyone else would want to do business with such an unreliable firm, we definitely don't.
With outrage:
Verbovskaya E.V.
Bvrzman E.M.
Verbovskaya D.E.
Roslyakova I.V.
Lapteva E.E.
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answered 13 years ago
LLC "Travel Club" - scammers!
Six months before the tour, they demand to transfer money, only five days before the tour, they allegedly submit documents to the visa center, but the documents do not get there. The result - half a year of lies, scrolling money and a failed tour!
Six months before the tour, they demand to transfer money, only five days before the tour, they allegedly submit documents to the visa center, but the documents do not get there. The result - half a year of lies, scrolling money and a failed tour!
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answered 13 years ago