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visa support
ItalyRome
we bought a cruise from a breezeline company and signed a visa support agreement with them (visas for Italy) And now they require us to stay in a hotel recommended by them (expensive and inconveniently located). This is explained by the fact that the Embassy allegedly issues visas only under this condition. How to be in this case? thank you in advance for your help
Translated automatically from Russian. View original
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5 subscribers  • asked 2013-08-0811 years ago
Answers  •  17
аватар travelsita
The embassy does not care what hotel you book, the main thing is that there is a reservation for any hotel. The cruise company imposes certain hotels, as it receives a kickback for this. Book a hotel on your own and attach the reservation to the package of documents. You buy a cruise from them - and whoever pays orders the music.
аватар sandra-art
I completely agree
аватар tpek-n
Thanks for the support, I think so too :)
аватар travelsita
Have a nice holiday! We are waiting for a photo report about the cruise.
аватар alex45
The embassy does not issue a visa, the consulates do this. It is important for them that they have a complete set of documents, including hotel reservations, and everything that is on their list or a visa (you will find what you need on their website). Often TAs demand too much, no matter how something happens, in this case they generally brazenly demand the so-called. "your" hotels. Book those hotels that suit you and demand your visas. But according to Breeze's requirements for hotels, I would demand from them in writing certificates about this so that they sing? Last - Have you already bought a cruise from them or just booked, as there is a payment chip, you can pay for the tour booking, and the final payment when you want before departure.
аватар alex45
Naturally booking a cruise, not a tour. Wrong!
аватар tpek-n
This is how the TA manager answered me: "We have accreditation at the embassy for our partner.
If you book a hotel on your own and send a reservation, the embassy will not accept documents, so we only accept reservations from a partner for whom we have accreditation. documents - these circumstances became clear.
If you yourself issued visas, then you could book the hotel yourself.
аватар travelsita
They hang noodles on you about hotels, don't be fooled!
аватар alex45
I feel that they are lying, but you can’t do anything, everything has been paid for. You could demand a cruise from them, and deal with visas and hotels yourself, nevertheless you yourself prepared a package of documents for Breeze, but where can I find the nearest Italian consulate from you Don't know.
аватар alex45
Yes, and in terms of prices for cruises in Ukraine, Breeze is one of the most expensive for the same routes with other TAs.
аватар tpek-n
Yes, I've got it figured out now. If they had made such a demand before, of course, we would have taken care of visas ourselves, and they put forward this trick only when we sent them all the documents :((
аватар sandra-art
try to tell the managers that you called the consulate and they answered that in Breeze they blatantly lie to you and you have the right to book any hotel. since Breeze's accreditation goes to the cruise, not the hotels.
and listen to what they start to sing
аватар tpek-n
Thank you, we have the same thoughts :)). I went to the visa center page and asked this question. I hope they answer. :)
аватар NatashaS
Do you want to quarrel with the TO on the eve of applying for a visa and even complain about them to the consulate? Boldly. Maybe you will also try to complain in such a way that they will be deprived of their accreditation? It will be even bolder. Only cruise bookings are non-refundable.
The fact that you were not warned about hotels is not good. But this is a common practice. You didn’t ask, they didn’t tell you. We thought that you understood that no one would issue a visa for someone else’s reservation.
I'm not defending anyone, I'm trying to explain.
аватар alex45
Natasha! Have you been on cruises? So, I was, and the rules say that cruise reservations are refundable, and the penalties depend on the time of cancellation of the reservation, the closer to the start of the cruise, the more. already paid for the cruise, but he refuses to issue visas, then what? Documents for the cruise will not be issued or what? And "You didn't ask, they didn't tell you" is just suppressing information in your own interests. What does everyone know about how this company issues visas? You are right, this is a well-planned common practice. I think that if the TC agrees with your opinion, then the next time he will not be led to such a service! Because, as he understands, it’s better to do everything yourself)))
аватар tpek-n
The visa center told me that the TF was right; "Accredited travel companies can apply for a visa
with hotel reservations with which they have an agreement. Those. You can not
Submit your hotel reservation.
So you have to follow their rules. You are certainly right about the suppression of information. Somewhere they have it on their website, but we must try to find it :( If we knew about it in advance, we would do everything ourselves, next time we will be smarter. :)) We will step on a rake only once :)). Thank you all for your support!!!
аватар alex45
Good luck to you! I also clarified today, they are right, they only hid such information from you. Well, next time you won’t fall for it!
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