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Does it make sense to sue the tour operator?
A couple of times went with the "Accord", not five stars, of course, but it suited. Now the situation is as follows: a tour to Italy (Verona, Rome, Venice) was paid for on March 20th. In connection with the coronavirus (God saves the safe), we want to refuse, because the epidemic is only gaining momentum. Naturally, since in our country the government has not officially stopped selling trips to Italy (like to China), I am subject to penalties from the company. Question: is it worth suing, because Verona and Venice are located in the North. Italy and museums closed? Has anyone had a similar experience? "Accord" tells me that Italy is a safe country and there is no danger to my health ...
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Answers • 17
Serve of course. I hope you are aware that all legal costs will fall on you and they will more than cover the cost of the tour (+-4000 UAH per person).
But seriously, naturally, you will not win any court, you will only lose time and money.
But seriously, naturally, you will not win any court, you will only lose time and money.
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4.5
answered 5 years ago
you can try to file a class action lawsuit - it may increase your chances and reduce legal costs. for this you need to look for people like you
there is an official recommendation:
Due to the exacerbation of the epidemic situation related to the spread of a new type of coronavirus in the northern regions of Italy (2019-nCoV), the Ministry of Foreign Affairs, Emilia-Romagna and Piedmont, where the highest risk of infection ", - said in a recommendation of the Ukrainian Ministry, released on Monday.
it is not a ban, but a clue
there is an official recommendation:
Due to the exacerbation of the epidemic situation related to the spread of a new type of coronavirus in the northern regions of Italy (2019-nCoV), the Ministry of Foreign Affairs, Emilia-Romagna and Piedmont, where the highest risk of infection ", - said in a recommendation of the Ukrainian Ministry, released on Monday.
it is not a ban, but a clue
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answered 5 years ago
it’s clear, in short, the nerves are MOST EXPENSIVE, although I’m already losing more than 7000 UAH (this is a 30% fine), and then on the rise! Where can I get a court team? Thanks for answers.
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answered 5 years ago
camomile, the Ministry of Foreign Affairs recommends abstaining, this is interpreted as advice and nothing more, this is from a series that doctors recommend not to smoke, otherwise you can play the box, people who smoke like a locomotive and get lung cancer do not sue tobacco companies companies, right? So here, Accord will return the money only if the tour is canceled due to their fault and nothing else. The tour has been completed and is on its way, for its part, the Accord has fulfilled its obligations, if you don’t want to go, don’t go, but they won’t return your money either.
The author, if it’s really straight as you are afraid, refuse, health and nerves are more expensive than 7000 UAH.
The author, if it’s really straight as you are afraid, refuse, health and nerves are more expensive than 7000 UAH.
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answered 5 years ago
Try watching webcams of Venice, Rome, etc., it can add optimism. There are people, on San Marco Square today a hundred people are constantly walking, in Milan the Cathedral is closed, but the square is not empty. My acquaintances from Milan write that the quarantine will last another ten days, there is no panic, there is the usual precaution so that an epidemic does not happen. Decide for yourself, based on common sense and objective reality. Good luck to you.
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answered 5 years ago
zolyshka111
not the Ministry of Foreign Affairs, but the Ministry of Health. this is somewhat different
not the Ministry of Foreign Affairs, but the Ministry of Health. this is somewhat different
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answered 5 years ago
camomille still the Ministry of Foreign Affairs, not the Ministry of Health
"The Ministry of Foreign Affairs recommends that Ukrainian citizens temporarily refrain from traveling to the affected provinces of the Italian regions of Lombardy, Veneto, Emilia Romagna and Piedmont, where there is the greatest risk of infection."
"The Ministry of Foreign Affairs recommends that Ukrainian citizens temporarily refrain from traveling to the affected provinces of the Italian regions of Lombardy, Veneto, Emilia Romagna and Piedmont, where there is the greatest risk of infection."
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answered 5 years ago
It doesn’t make much sense if the travel agency operates within the framework of the contract concluded with you and does not violate its terms. A recommendation is a recommendation, it does not entail the obligation of the tour operator to return the money in case of cancellation of the tour.
By the way, have you officially banned tours to China or not? Can you link to some source?
By the way, have you officially banned tours to China or not? Can you link to some source?
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answered 5 years ago
Vika284
yes, the Ministry of Foreign Affairs, not the Ministry of Health)))
yes, the Ministry of Foreign Affairs, not the Ministry of Health)))
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answered 5 years ago
Take it to court. With a contract from Accord, you have no chance of winning.
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answered 5 years ago
This is the second question from the topicmaster on this topic. Perhaps he himself understands the stupidity of his question. What court? I bought a ticket, a tour, I want to refuse. See the terms of the Agreement and penalties. Everything is written. There is no government decision obliging TO to give money for the return of the tour. What kind of court can there be?
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answered 5 years ago
"......what the hell brought you to this galley....."
There are a million negative reviews about the Accord Tour on the tour, only a masochist who loves when everything goes through a stump-deck can contact them, no one has time to go anywhere, you have to catch a glimpse of the city through the bus window. Oh yes, and the buses are old, broken, broken, boorish drivers and hysterically scandalous, stupid guides. That's what the Accord tour is. Have you read their contract? Everything is cunningly spelled out there that they have the right to do what they want with the tourist, and the tourist has no right to anything, including any compensation. So there was no need to contact the Accord-tour, but to organize the trip on your own, the Internet would help. And if you already wanted to go on an organized tour with a group - you are welcome to the pilgrimage centers, 199 euros plus 200 hryvnias and you are in Italy. (Saint Raphael pilgrimage center, St. nobly and do not strain with prayers)
There are a million negative reviews about the Accord Tour on the tour, only a masochist who loves when everything goes through a stump-deck can contact them, no one has time to go anywhere, you have to catch a glimpse of the city through the bus window. Oh yes, and the buses are old, broken, broken, boorish drivers and hysterically scandalous, stupid guides. That's what the Accord tour is. Have you read their contract? Everything is cunningly spelled out there that they have the right to do what they want with the tourist, and the tourist has no right to anything, including any compensation. So there was no need to contact the Accord-tour, but to organize the trip on your own, the Internet would help. And if you already wanted to go on an organized tour with a group - you are welcome to the pilgrimage centers, 199 euros plus 200 hryvnias and you are in Italy. (Saint Raphael pilgrimage center, St. nobly and do not strain with prayers)
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2.5
answered 5 years ago
Good afternoon. Since March 10, almost all of Italy has been quarantined. Will your tour take place on March 20? What does Accord say about this? I have the same situation(((.
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answered 5 years ago
I have the same situation, I need to be going to file a class action lawsuit against these idiots
they lay down on everything .. reschedule the tour for a time when there is no virus, they also refuse, they just want to cash in on people
they lay down on everything .. reschedule the tour for a time when there is no virus, they also refuse, they just want to cash in on people
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answered 5 years ago
We already lost money on 05.03, but decided not to risk our health. It is unlikely that you will achieve something in court (((Akorda has such an attitude towards everyone. Our contract with TA stated that the epidemic was a force majeure and the date of the tour was postponed ... but they "did not see" this, the manager assures that she fulfilled her obligations in relation to the tourist))))) Good luck!
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answered 5 years ago