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Related question «Travel agencies and operators»
HELP!!
After a long search, we chose a hotel in Italy. traveled / called to various TAs, and now they found the most suitable price in one of these TAs. made an advance payment, after 3 days they should bring a package of documents for a visa and the rest of the money. In the evening, after surfing the Internet, I realized that TA did not find a word about this on the Internet !! they have a website, but there is no information on it, only one phone number .. they say that they work through the EKR (TUI) .. can I call the tour operator
Translated automatically from Russian. View original
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3 subscribers  • asked 2011-07-0313 years ago
Answers  •  6
аватар alex45
What prevented you from booking this hotel directly through any search engine, it was repeatedly written here how to do it. It is alarming that they promised you to get visas without your personal presence at the Visa Application Center. (at least you have his address), ask them to show their documents, accreditation at the Italian embassy and decide. I doubt that TUI will solve your questions
аватар NatashaS
alex45, you give very strange advice. Travel agencies do not have accreditation at consulates, tour operators have accreditation and it is they who submit documents, the task of the travel agent is to collect the correct package of documents and send, in this case, to TUI. And the personal presence of a tourist in this case is not necessary, and never was necessary.
simplemalina, if there are no reviews about a travel agency, this does not mean that there are scammers there. Moreover, if I'm not mistaken, travel agencies in the Russian Federation have certificates or something like that.
аватар alex45
I may have written incorrectly, but the TA, if it works under the TUI, can show a copy of its documents, and a copy of the papers for accreditation from the TUI. Poland, the Czech Republic, Hungary. And if a person found all the hotels, why bother with TA, when through search engines it’s all cheaper and it’s not so difficult to get visas yourself without intermediary services (paid) from TA and TO. I personally dealt with visas to Italy, t .to. I didn’t want to overpay anyone. But I’m from Ukraine, and here Russia. Maybe it’s easier for them through MOT, it’s not like that with us.
аватар HotLine
alex45 - You are an independent tourist. Here you are a pro. And here we are talking about a package tour from the operator. Therefore, there is no need to create misconceptions. I confirm the words of NatashaS - in this case, the personal presence of a tourist at the visa center is not necessary, and never was necessary.
Asking a question. It is very easy to remove your concerns - on your next visit, ask to see your booking on the TUI website. If you see her, then everything is fine. Having booked a tour, the agent is financially responsible for it.
And a general remark - no licenses, agency agreements, diplomas, etc. do not protect the tourist from the dishonesty of the agent. Protects only one thing - the market. Throwing a tourist means saying goodbye to business within one to two weeks. After the first non-issuance of documents for a paid tour, such a hustle and bustle will begin that there will be no possibility to work further. Plus criminal and financial liability. Then what's the point of throwing tourists? If the same money can be earned in three or four months of proper work. And keep working for years.
For a long time there were no kidk and shell companies on the market. Not beneficial.
аватар alex45
Yes, according to your relationship with TO, here I pass. I apologize for the incorrect information, It’s just my first message that a person was looking for a hotel for a long time, traveled, spent time calling various TAs, and this is simply done through search engines, This is mine the main idea. The rest is my mistake.
аватар olha30
rooms for rent in Rome -50 euros for two, separate toilet, towels, hair dryer [email protected]
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