Annabelle Beach Resort 5*– Reviews

5
Rating 8.610
based on
5 reviews
№37 in the hotel rating Heraklion
9.0 Rooms
8.7 Service
9.7 Cleanliness
9.7 Food
9.3 Amenities
The hotel is located in the city of Hersonissos in spacious picturesque gardens stretching to the golden coast, where you can relax by the sea. Built in 1992, the last renovation was carried out in April 2015. It consists of a main building with a reception and a complex of two-storey bungalows. The hotel is perfect for people who want to relax away from the city noise.More →
аватар Strange-Sleep
 •  traveled 11 years ago
Rating 9.0
Rested from April 27 to May 15. The hotel is beyond praise: a small but very well-planned, beautiful and well-groomed territory, pleasant staff and simply excellent cuisine. This place is perfect for families with children. The animation is wonderful. There are already three children's clubs on the territory: a foreign one with cheerful Italian girls, "Zebra" for kids and "Pirates" for older children. … More ▾ Rested from April 27 to May 15. The hotel is beyond praise: a small but very well-planned, beautiful and well-groomed territory, pleasant staff and simply excellent cuisine. This place is perfect for families with children.
The animation is wonderful. There are already three children's clubs on the territory: a foreign one with cheerful Italian girls, "Zebra" for kids and "Pirates" for older children. Despite age and language distinctions, wherever you go, you are welcome everywhere, no one will drive you away, but, on the contrary, they will find a kind word and an interesting activity. It's fun even for parents, honestly : )
It so happened that the birthday of a two-year-old daughter fell just in time for the period of stay. We asked Dasha from the children's club to come up with something, counted on a cake with balloons, well, a maximum of "Happy Days" performed by the animation team. However, what "Zebras" and "Pirates" came up with exceeded all our expectations! Under the guidance of educators, the children prepared greeting cards and posters, danced round dances, played non-trivial games, organized contests, congratulated the birthday girl in every way, successfully entered the mini-disco into the plot outline of the holiday, where the apogee of the event was the appearance of a "zebra" in human height and specially baked pie. We, mom and dad, were delighted, and what can we say about children!
We want to thank all the hotel staff and animators from the bottom of our hearts, and - special, warm gratitude - to the organizers of children's leisure Stefania, Diana, Barto and, of course, "captain" Dasha! Thanks to people with such sincere zeal, the ability to find a common language with the kids and a creative approach to their work, I want to return to the hotel.
аватар Elena_Carkova
 •  traveled 15 years ago
Rating 8.0
… More ▾
Прекрасный отдых с детьми на Крите. Прекрасный отдых с детьми на Крите. Прекрасный отдых с детьми на Крите. Прекрасный отдых с детьми на Крите. Прекрасный отдых с детьми на Крите. Прекрасный отдых с детьми на Крите. Прекрасный отдых с детьми на Крите.
аватар sergey-vladi
 •  traveled 15 years ago
Rating 8.0
We had a family vacation (2 adults and a child 3.5 years old) from May 9 to May 30.2010 at the Annabelle Village 5 * hotel. We flew from St. Petersburg, a / c - Transaero (all departures without delay), tour operator - Natalie. As for Natalie's work. In principle, there are practically no comments, I am 99% satisfied with their work. … More ▾ We had a family vacation (2 adults and a child 3.5 years old) from May 9 to May 30.2010 at the Annabelle Village 5 * hotel. We flew from St. Petersburg, a / c - Transaero (all departures without delay), tour operator - Natalie. As for Natalie's work. In principle, there are practically no comments, I am 99% satisfied with their work. The girl Veta was in charge of our paperwork - friendly, polite, she will always explain everything, when necessary - she will call back. In general, she is great, when we decide to fly somewhere else, then only through Natalie and I will communicate only with Veta. What did not like (the same 1%). Firstly, we wanted to fly for a month, that is, to take two tours - from the 9th to the 30th plus from the 30th to the 6th. And, not only did the extra week cost almost the same as the three main weeks, Natalie also refused to deduct airfare from the cost of the tour, i. e. , the cost included a round-trip flight (as if we flew out on the 30th to Peter and immediately returned back to Greece).
In short, we had to pay for air. Second. We booked an individual transfer and it was agreed that there should be a child seat in the car. So, there was no child seat either from the airport to the hotel or back. Third. The tour was called "Adults and Children" and was promised a children's club "Zebra" (it was, about him below), as well as the Zebra itself. That is, last year there were Luntik, Pchelenok, Mila, who were directly involved with children, this year Zebra was supposed to be (as in the photos provided by the tour operator). So in three weeks, Zebra was only once for an hour or two. And that's just for taking pictures. A kind of photo report for Natalie's management. So, if you decide to go to this hotel with a child, do not promise him that he will see and play with Zebra (as we promised ours), otherwise the child will be upset later.
In general, there are no other comments to Natalie, which is why I wrote that I was 99% satisfied with their work. By the way, the transfer was ordered for only one reason - the unwillingness to wait for the bus to load and the unwillingness to ride around all the hotels where people are transported until we get to ours. It turned out to be very convenient, although twice as expensive as just taking a taxi. And yet, we arrived at about one o'clock in the afternoon, while the registration was completed - it was already 13-20. We drove to the hotel by car - 13-45, which turned out to be very convenient, because we had time for lunch (the restaurant is open until 14-00). Those who traveled by bus were content only with cold and hot snacks in the cafe by the pools; naturally, they were late for lunch.
As for the hotel itself. In principle, the descriptions on the Internet correspond. The territory is all in greenery and marble, beautiful and dignified. I didn't like that there were only stairs everywhere.
But I didn’t like it only because of the child - we have it reactive, it always runs and it’s very easy to fly off some stairs head first. The child must be led on a "short leash" if you do not want injuries. Swimming pools - three adults (one of them - indoor), two for children. No complaints about all the pools, except for the children's near the kids club. There is always some kind of dirt floating there, dead bees. Until I told the reception about it, the pool was not cleaned. Then, however, they cleaned it right away. By the way, only two people work at the reception. A woman with whom it is difficult to communicate even in English, and a man, Antonis, who speaks excellent Russian. The staff is almost all friendly. Always smiling and saying hello. For some reason, many of the staff often have a desire to touch the child, stroke his head. There is generally a good relationship with children.
Especially if the child remembers a couple of words in Greek (kalimera - good morning; calispera - good evening; efharisto - thank you), so he generally becomes the best friend of the attendants.
Beach. Do not believe if a tour company tells you that the beach is pure sand. If sand, then pebble, mixed with stones. In general, I knew about this, and it did not upset me, because, for a child, this is exactly what is needed. Excellent prevention of flat feet, a good massage for the legs. Sunset in the sea - stones. Normally, you can go either near the pier, or to the left of the pier, 200 meters (opposite the neighboring hotel). There are a lot of algae on the shore and in the sea, especially when there are winds and waves. Although there were days when the sea was perfectly clean and transparent. Sea urchins, which were written about in some reviews, we did not meet in the sea. We saw them only on the stones that collapsed the pier. So, the chances of stepping on a hedgehog are practically zero.
Sunbeds are free, towels too (you get cards upon arrival, which you change for towels. If you lose a towel, you will be fined 15 Euros, although when we checked out, I forgot to return these same cards, and no one took anything from us, didn’t demand. I then at the airport I gave it to Natalie's representative, asked me to transfer it to the hotel, otherwise it somehow turned out ugly. ). There are no problems with sunbeds throughout the day and there is no need to get up at 5 in the morning and run to take a seat. As well as around the pools. There is enough space for absolutely everyone.
Food. Well, everything here is top notch. In fact, I have not tried, probably, 90% of the proposed, because there is too much of everything. The cuisine is mainly European. Pork, beef, chicken, duck, rabbit, fish are the main dishes, and everything is cooked very well. I don’t eat any kind of oysters, snails and mussels, so I can’t say anything about this.
A couple of times there were crabs, which are very tasty, but it is problematic to eat them, because they cannot be broken, and there is nowhere to take special devices for this. Everyone was wielding forks, knives and teeth)), looking sideways at the neighboring tables in order to see how others cope with this. The first time they gave crabs, I didn’t get it, because on that day there was a check-in, and, practically, exclusively from our compatriots, who (the only time in three weeks I watched this) created a queue 15 minutes before the opening of the restaurant and swept away everything that was possible (only Russians can put 15 different dishes on one plate, so much so that with a slide, and stick a crab on top, and carry it to the table, holding the food with your hands, because everything falls off the plate. By the way, plates with a diameter of 30 cm! ). The staff monitors the food, everyone immediately reports, there is nothing that you will not try, moreover, even before the closing of the restaurant.
All wines are sour and no matter how we tried to explain that we wanted semi-sweet or sweet wine, we did not get it. I think they just don't have it, well, it doesn't matter. Interestingly, if you order rose or red wine, then they bring you a jug of water along with a jug of wine. For what, I did not understand. Moreover, on a table set for three persons, there are three identical wine glasses and one slightly larger. No matter how much I watched people, I still did not understand. Someone drinks water before wine, someone after, someone mixed, then wine, then water. Some people don't drink water at all. But Russians (but these are Russians! ) are in their repertoire. They drink a glass of water, filled to the brim, on the exhale, then frown and bite, as if vodka was waved.
By the way, in this hotel there is a story about Russians (said a girl who works at a jeweler), as if a Russian couple came and during meals they got so drunk that they went to the toilet, they vomited, and then they went again and shoved in food myself. Idiocy! Even somehow it becomes a shame for the Russians. And after all, in any country such an attitude towards us, because everywhere we behave in a “proper” way. Naturally, not all.
Number. We got a room on the first floor, about halfway between the main building and the sea. Conveniently. But the room is not a fountain. I would say that 4 stars in Turkey is much better than 5 stars in Annabella. In general, one could ask to be moved to another room (better with Antonis, whom I wrote about above, then no problem), but we, in principle, were satisfied with everything. By the way, upon check-in they promise wine, water and fruit as a gift. There was wine with water, for some reason they forgot about fruits. Large double bed plus single bed.
They rearranged, laid out things and, in general, it became cozy. The room is cleaned every day, towels are also changed every day, linen - every three days. Cleaning is not so hot, they don't really try. And, what with tips, what without them. The air conditioner is incomprehensible, lives its own life. There is one cooling unit per bungalow, in each room there is a remote control on the wall. The shutters can only be rotated manually. And, no matter how you turn it, for some reason, it blows only in the area of ​ ​ \u200b\u200bthe bed. Works in 2 modes - ventilation and cooling. So, when in a bungalow few people turn on the air conditioner in their room, then no matter how you turn it on, it blows cold air, turn it on at least 25 degrees, it's still cold. And when everything is turned on, then put at least 16 degrees, one hell, only warm air comes out. But we somehow adapted to adjust for ourselves, we didn’t suffer much. Once the air conditioner broke down, said Antonis, he immediately called the repairmen and offered us any other room to choose from.
In general, everything is excellent here.
Kids club. For older children - a pirate club. Two guys are engaged, and they do it interestingly, and not as if it is a boring job for them, an obligation. Keep themselves on par with children. The kids like it, they run after those guys with ponytails. In short, the pirates - well done! Our child will grow up - we will definitely try to get to where the pirate club will be. By the way, these same pirates, the presenters, also perform at concerts. Personally, I liked it. As for the Zebra. Well, the fact that the Zebra itself was not, I wrote above. My baby was upset because of this, because we promised him that he would see a zebra and play with it. Here is a bummer. Kindergarten club. Not to say that there are really good quality classes with children, but at least there is something. The class schedule that is posted on Natalie's website is complete crap, zero correspondence. Children there just play, draw, swim in the pool.
Several times the kids club has moved to the sea, although I don't think they should. In my opinion, this is an initiative of educators. There were two teachers (the second one arrived later), I can only say good words about Zhanna. It can be seen right away that the person came precisely to work (like the pirates). The second teacher, in my opinion, Ira, came to really relax and get a tan. I wouldn't trust her with a child. Although, who knows, now maybe she began to fulfill her duties efficiently. And further. Many parents bring their kids to the club with snot and a cold. For some reason, teachers turn a blind eye to this. So, before you leave your child to play in the club, look at other children so that you don’t treat your own later.
Conclusion. In general, I liked the hotel, and the child is generally delighted. Would like to fly there again. Probably, if without a child, I would not fly there anymore, I would look for a hotel where there are fewer Russians.
There is almost everything for a high-quality and high-grade rest with children, except for those disadvantages that I wrote about above. There is no drunkenness, which is constantly observed in Turkey and Egypt, which is also, of course, a huge plus. I think that this hotel is very suitable for families with children. The only thing that is bad (as I wrote above) is the endless stairs, granite paths and the lack of baby food. But, oddly enough, our child (and he is a gourmet, it is difficult to feed him) not only lost weight, but on the contrary, gained a little weight. I think that when choosing a hotel for our next trip, I will still lean more towards Annabelle.
I hope my review will be useful to those who are going to go there with their children, as well as Natalie's leaders, in order to eliminate the comments that I wrote about. Have a good holiday everyone!
аватар nat_savcova
 •  traveled 15 years ago
Rating 9.0
In August 2009, a family vacation in Crete, two adults and a child (12 years old), at the Annabelle Village 5 * hotel. We went from the company Natalie Tours. Transaero flew, the flight went well, both there and back. We arrived at the hotel and were immediately pleased - a very green area, a significant plus - I like it when there is a lot of beautiful vegetation. … More ▾ In August 2009, a family vacation in Crete, two adults and a child (12 years old), at the Annabelle Village 5 * hotel. We went from the company Natalie Tours. Transaero flew, the flight went well, both there and back. We arrived at the hotel and were immediately pleased - a very green area, a significant plus - I like it when there is a lot of beautiful vegetation. They settled us quickly, and we got the room, as we wanted, with a sea view and a veranda, we really liked to drink tea on it in the evening. The room is not huge, but spacious for three people. Hotel with history, but all rooms are clean, neatly renovated. The food at the hotel is normal, as in other decent hotels, I will not describe in detail, and meat of various types, and seafood, sea fruits, etc. , the cuisine is mainly local and Italian. There is something to choose from. Moreover, we had "all inclusive". ))) There is sand on the beach, and the descent into the input is pebbles, we entered freely without slippers. The sea is indescribable, clean, the color of the water changes from dark turquoise to complete transparency. There are various water activities on the beach. My daughter liked canoes, she rode with her dad, there was a Russian-speaking instructor among the instructors, it was convenient. Another reason we chose this hotel is the kids club from Natalie. Rather, two clubs - for the little ones and for the older ones. Daughter, although she was almost thirteen, she enjoyed spending time in the "Pirate Club". And my husband and I traveled a little (took an excursion to Santorini). Overall, my daughter and I enjoyed our vacation very much.
аватар olga_yahoo
 •  traveled 19 years ago
Rating 9.0
park, lawns! The hotel area is just great! Huge green park, lawns! 2 large swimming pools. Very good animation, fun. The beach is sandy and well maintained. The entrance to the sea is rocky. Accommodation in 2-storey bungalows. Rooms of various categories with balconies, verandas, just lawns with sun loungers and tables. … More ▾ park, lawns!
The hotel area is just great! Huge green park, lawns! 2 large swimming pools. Very good animation, fun. The beach is sandy and well maintained. The entrance to the sea is rocky. Accommodation in 2-storey bungalows. Rooms of various categories with balconies, verandas, just lawns with sun loungers and tables. In general, you should visit Crete.


avatar nat878
How often does the sea storm at the end of July? For a child of 8 years old, a bad entry into the sea in this hotel? Connoisseurs, where is the best sea?
14 years ago  •  3 subscribers 7 answers
HOTEL EXPERTS
Attractions
Aquarium Aquamir
Rating 9.0
Greece, Heraklion
Entertainment, Museums, Nature

Отель расположен в городе Херсониссос в просторных живописных садах, тянущихся к золотому берегу, где можно отлично отдохнуть у моря. Построен в 1992 году, последняя реновация была проведена в апреле 2015 года. Состоит из главного здания с рецепцией и комплекса двухэтажных бунгало. Отель отлично подойдет людям которые хотят отдохнуть вдалеке от городского шума.

Location Расстояние до международного аэропорта имени Никоса Казандзакиса составляет 22 км.
Description of the beach Пляж рядом с отелем отмечен Голубым флагом. Аниссарас – необыкновенно красивое критское побережье с чистым морем и песчаными ухоженными пляжами. Район Аниссарас находится всего в двух километрах к западу от города Херсониссос. Практически каждый из участков побережья Аниссарас подходит для купания, так как пляжи, практически все идеально ухожены.
  • 1st line
  • city ​​beach
  • sand beach
  • sun loungers
  • umbrellas
  • beach towels
In a hotel

В отеле есть главный ресторан-буфет Ambrosia с панорамным видом на море, а-ля-карт Taverna Athina на пляже и 3 различных бара, в которых подают прохладительные напитки и коктейли для удовольствия гостей. В ресторане Ambrosia с видом на море подают блюда по системе «шведский стол». В таверне Athena у бассейна сервируют блюда греческой и интернациональной кухни. В 3 барах отеля (в лобби, у бассейна и на пляже) предлагаются свежие соки и коктейли.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • laundry
  • hairdresser/beauty salon
  • doctor
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids Два бассейна для детей. Специальные качели для маленьких детей. Детский буфет, завтрак и ужин. Мини-клуб «Золушка» для детей от 4 до 12 лет. Ежедневная программа мероприятий под руководством опытных педагогов в детском саду/уход за детьми.
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports В распоряжении гостей отеля Annabelle 2 открытых бассейна и крытый бассейн. На пляже напротив отеля можно отдохнуть на шезлонгах под зонтиками и заняться различными водными видами спорта. Кроме того, в отеле работает спа-центр с гидромассажной ванной и сауной.
  • table tennis
  • tennis court
  • gym
  • aerobics
  • water activities
  • disco club
  • animation
  • celebration organization service
Description of rooms

Всего 267 номеров.

  • bath / shower
  • hair dryer
  • safe
  • air conditioner
  • cable/satellite TV
  • phone
  • internet wi-fi
  • fridge (not in all rooms)
  • balcony/terrace (not in all rooms)
  • (not in all rooms)
  • plasma tv (not in all rooms)
  • vcd/dvd (not in all rooms)
  • jacuzzi (not in all rooms)
  • swimming pool (not in all rooms)
The address Anissaras, Limin Hersonissos, 70014, Crete Greece
Phones: Tel: +30 28970 23561
Fax: +30 28970 21322
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. Рядом с отелем находится городской песчаный пляж. На пляже есть шезлонги (платно), зонтики (бесплатно). Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в настольный теннис, теннис. Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал, аэробикой. В отеле есть водные развлечения. Танцы-шманцы до утра или как позволит администрация отеля, вот что Вас ждет в Диско-клубе. О том чтобы Вы ни минуты не скучали позаботится анимация. Служба организации торжеств поможет изысканно отпраздновать годовщину свадьбы, день рождение или любой другой праздник.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.