Nutrition.
High class. Variety of dishes, lots of seafood, red fish and caviar. Delicious fruits and vegetables. Excellent baking. It's really hard NOT to find food to your liking here.
Service.
Fabulous. Absolutely unobtrusive, but as soon as you need someone from the staff, he is immediately there.
Rooms.
I lived in a villa with a private pool, a quiet magical place. In the evening after dinner, it is a pleasure to swim under the lanterns and palm trees. Two-room suites in villas with two bathrooms and a private entrance to the pool through the stairs from the balcony.
I put 9 stars, not 10 because the entrance to the sea is not comfortable enough. Feet thump on large boulders. It is necessary to look for a place on the coast where you can get around these stones and enter the sea normally.
All in all, this is a high class hotel and stay.
The food is delicious and always different. There is internet access, but paid. We really liked the hotel, the staff is helpful, so I can safely say that the rest was SUCCESSFUL!
Large hotel area, 2 pools + 1 indoor, 1 coastline / umbrellas, free sunbeds, towels on deposit, rooms for every taste:
Double Bungalow GV / SV (~ 29 sq. m) double bed or 2 single beds, sofa bed, garden / sea view.
-Double Bungalow Vip-Sharing Pool (~ 29 sq. m) Shared pool, double bed or 2 single beds, sofa bed.
Additionally for VIP Sharing Pool rooms: coffee / tea set, daily fresh fruit, mineral water, evening housekeeping.
-Junior Suite Sharing Pool (~ 49 sq. m) Shared pool, bedroom / living room (open plan), bathroom with jacuzzi.
-Junior Suite Private pool (~ 49 sq. m) Private pool, bedroom / living room (open plan), bathroom with jacuzzi.
-Junior Suite Sea Front Private Pool (~ 49 sq.
m) By the sea, private pool, bedroom / living room (open plan), bathroom with jacuzzi.
-VIP-Suite Sharing Pool (~ 59 sq. m) Shared pool, bedroom, bedroom / living room, bathroom with jacuzzi, WC / shower.
-VIP-Suite Private Pool (~ 59 sq. m) Suite with a private pool. Bedroom/living room, bathroom with Jacuzzi, WC/shower.
-VIP-Suite Sea Front Private Pool (~ 98 sq. m) Located by the sea, first floor, private pool. Bedroom with office, bedroom/living room, dining room, bathroom with Jacuzzi, WC/shower.
-VIP-Suite Sea Front Upper floor (~ 59 sq. m) On the seashore. Bedroom, bedroom/living room, bathroom with Jacuzzi, WC/shower.
-Executive Suite Sharing Pool (~ 98 sq. m) Communal pool, bedroom with office, bedroom / living room, dining room, bathroom with jacuzzi, WC / shower.
-Presidential Suite (~ 147 sq. m) On the seashore, private pool, 2 bedrooms (one with an office), bedroom / living room, dining room, 2 bathrooms with jacuzzi, WC / shower.
Additionally in the suites: mini-bar, CD player, fax machine (on request), VIP breakfast at the Candia restaurant, daily newspaper (on request), priority when booking seats for special evenings at the hotel.
FOR KIDS:
Playground, Fresh water children's pool, Kids' club
mini-club (4-12 years old), mini-buffet in the mini-club (for children 4-12 years old daily, 10:30-12:30 and 15:30-17:30. Large selection of muffins, sandwiches, juices , water). Multilingual animation.
Baby food, children's restaurant (special menu), high chairs in the restaurant, babysitting - on request
RESTAURANTS AND BARS
central bar “Minos”, 2 pool bars “Delfinia: and “Kalypso”, sushi bar “Ya Sushi”, Pizzeria, Central restaurant “Symposio”, gourmet restaurant & dietary restaurant “Candia”, restaurant of traditional Greek cuisine “El Greco", snack bar and pizzeria "Allegro", restaurant-bar on the beach "Albatros"
SPORT
Aerobics, Water sports, Diving, within 13 km Mini golf, Table tennis - 2 tables, Beach volleyball, Squash, squash courts, Tennis, 7 professional clay courts, 4 quartz tennis courts, tennis school
ENTERTAINMENT
evening animation and shows, children's animation (a group of animators speaking different languages /, Billiards, Video salon, show programs
Royal Mare Thalasso
Thalassotherapy Center Royal Mare Thalasso (World's Leading Thalasso Resort 2012 - World Travel Awards) 4000 sq. m - one of the 10 best thalasso centers in the world.
At your service: exclusive AguaRoyal® treatment rooms (350 sqm) fully equipped, modern and luxurious, aqua-gym; aguastream; aguabike; beauty salon (11 individual cabins for beauty and face and body care programs), fitness center (with halls, sauna and solarium).
Aqua Royal - central pool with hydromassage;
Range of programs: New Energy (cleansing the body),
Body Shape (tonifying thalassotherapy, Anti-cellulite, Slimming (weight loss),
Harmonia (stress relief),
Vertebral (for back pain)
Vein Tone (for circulatory disorders);
A complex of face care programs using THALΊ ON products; various types of massages, hydrotherapy, Turkish bath, Ayurveda, reflexology, algae treatment, use of sea mud.
PROCEDURES
Massage (30/60 min) Mobilization of skin and subcutaneous tissue. Relaxing and toning body and spine massage.
Thai massage (90 min) Increases elasticity, gives general relaxation, restores blood microcirculation, detoxification.
Abhyanga (60 min) Anti-stress action, relaxation.
Radjamandari 4 hands (60 min) Anti-stress massage, helps with insomnia.
Vishesh (60 min) Detoxification, relaxation.
Royal Balance (60 min) A combination of classical techniques
massage with oriental.
Shirogriva ® (60 min) A massage based on Indian methods using reflex techniques.
Aromatherapy (60 min) Gentle massage using essential oils.
Reflexology (60 min) Pressure and massage of the legs and feet.
The ORIGINAL hot & cold LaStone Massage (60 min) massage using hot volcanic stones and cold marble stones.
Drip Massage 2 or 4 hands (30 min) Relaxing massage with apricot kernel oil in the rain of hot sea water.
Physiotherapy (30 min) Massage and electrotherapy for diseased areas of the body.
Pressotherapy (30 min) Mechanical massage of the lower extremities in boots with pressure to activate the microcirculation of lymph and blood.
Lymphatic massage (30 min) Restores lymph microcirculation.
THALASOTHERAPY
Seaweed Cover (30 min) Hot algae rich in trace elements are used.
Covering with GUERANDE Sea Mud (30 min) Applications on joints and spine (for arthritis). Cryotherapy (30 min) Algae applications on the lower limbs enriched with a refreshing gel.
Hydromassage (20 min) With sea water enriched with essential oils.
Aromatic Hydromassage (20 min) With sea water enriched with seaweed cream.
Bath Thalaxion (20 min) Hydrotherapy, which combines cold and hot sea water.
Fine rain (20 min) Hydromassage with hot fine rain from sea water.
Massage with water jets (20 min) Hydrotherapy in combination with massage, which is carried out by a shower under water.
Pressure shower (15 min) Massage with strong and weak water pressure from a distance of 4 - 5 meters.
Foot bath (15 min) Hydromassage of the lower extremities with bitter and cold water alternately.
Respiratory Therapy (15 min) Inhalation of sea water vapors in case of respiratory system problems.
Sea Mud (15 min) Immerse your hands in hot sea mud.
Aqua Royal (35 min) Aqua Royal swimming pool 350 sq. m - underwater massage, waterfalls, hydromassage.
Aqua Gym (30 min) Exercises in hot sea water under the supervision of a trainer.
Aqua Bike (30 min) A series of special exercises on a bicycle in hot sea water under the supervision of a trainer.
Aquastream (30 min) A series of exercises in hot sea water under the supervision of a trainer.
Additional Information
- Royal Mare Thalasso & Spa: open from 2013 from Monday to Saturday (inclusive) from 10:00 to 18:00.
- Fitness Center: 08:00 – 20:00
The room is quite normal, bathrobes, slippers, a large balcony. Considering that we went on a breakfast-dinner system, there was no kettle in the room! The corkscrew present in the room is just a name, with it you can only open a bottle of beer! very cramped, despite the fact that I'm not a "large" person! Cleaned the room every day, clean!
The territory is quite large and well-groomed. Towels for the beach and the pool must be obtained at the "Supermarket"! I have never seen anything like this anywhere (this is probably for the sake of economy). It is very inconvenient! The beach is very small, part of it is occupied by an artificial concrete slab, sun beds not enough, asking the hotel administration about this, they received an answer that the tourists were not decent, that they put towels and left! Since I was an eyewitness to this fact, it was complete nonsense, I didn’t want to swear!
But, the sea is very beautiful, it compensates for the minuses.
A separate topic for this hotel is DINNER. Arriving for dinner (at any time) you need to stand in the QUEUE! One guard at the entrance is a normal person, but the second one, who "floats" out of the hall and accompanies you to the table, is worth a separate description. This person looks like a big narcissistic penguin! You can’t confuse him with anyone. The queue is because they save on staff, the tables are not cleaned on time. The food is monotonous, very poor (but you won’t leave hungry! ), For a 5-star hotel, very weak!
The hotel is not for families with children, that's for sure. Children's animation and the place that is allocated for children's games is just an "excuse".
The staff, in principle, is friendly everywhere, but due to the fact that they work for 3 people (for one RFP), they are pretty tired!
A supermarket (Cosmos) is nearby and is served by an elderly Greek owner. Here is the "icon" of service for Greece, and he himself will show the goods, treat him with brandy, coffee.
Summing up the rest, I can say that I will never go to this hotel and I will not recommend it to my friends. There is something to compare with and the comparison is clearly not in favor of this hotel!
Departure from Heraklion airport put an end to the stay on this island. The queue for registration and control took 3.5 hours. Well, no matter what the Greeks want to work, what can you do here!
The territory is huge, walking is wonderful! . Clubcars are also at your service if you don’t feel like walking. Each corner is interesting in its own way. the bungalows are built in the original style, and almost all of them are different; some of them have paintings on their walls. About 30 pools, 2 large common, the rest private. very nicely decorated. There is a playground, tower clock with fountains. Paths are washed with shampoo in the morning. The territory of the Candia restaurant and the El Greco tavern is very beautiful
The food is very varied, there is always something new. We had - breakfast - dinner, we ate quite. It is nice to have breakfast and dinner on the terrace of the restaurant - a beautiful view from there.
Service. The hotel has created an atmosphere where you feel not just a dear and welcome guest, but something like a close relative - in the restaurant, at the reception, and in the guest service - with Alina, and with the clubcracker drivers, and with the cleaners. . . I don’t know about anyone, but we had just that.
Do you want to return there? Well, we threw a coin into the sea and into the pool... Where it's good, of course I want to return... But it's interesting to see other hotels. Aldemar has 4 hotels in this place, compactly located, I talked with compatriots from two neighboring hotels Knossos and Cretan village - people are happy, but I want to make sure that the Aldemar brand is a sign of comfort and care for their guests; it might work; now I went to their website - there is an early booking for May and then it is already being carried out...
there is NO beach at all!! ! there is a coastline with sunbeds related to the hotel. . .
The general impression of the hotel is that it may have once been fashionable... But a very long time ago...
The staff at the hotel are polite, but completely indifferent and inactive. For each remark, he explains with a smile that this is how it should be... Here are a few examples:
- there are no tea sets in the rooms, let alone a coffee maker - they say that they have a kettle only for VIP villas
- beach towels on cards and STRICTLY one per person (it is useless to ask for extra)
- the beach is dirty, cobblestones, algae, dusty sunbeds, gobies, rubbish - and no one cleans it up!!!
- it is recommended to drink only bottled water, but they do not give it for free, but sell it for 30 cents - somehow petty for the luxury of the hotel
- all two weeks the key to the room did not work well and all two weeks it was being repaired.
- tiles and plaster are peeling by the pool
The SPA center is a different story - everything seems to be clean, but the feeling that you are in a hospital, there are white tiles around, white medical gowns and plastic furniture - that is, a feeling of relaxation and does not smell!! ! Lucky they didn't do an enema. . .
THE PHOTOS ON THE SITE DO NOT MEET REALITY
In short - the hotel costs 30-40% more than the bulk of the fives - this is money thrown away !! !