I-Resort Beach Hotel & Spa 5*– Reviews

14
Rating 6.910
based on
14 reviews
№59 in the hotel rating Heraklion
7.4 Rooms
8.0 Service
8.0 Cleanliness
6.4 Food
7.1 Amenities
The complex is located on the northern coast of Crete, right on the long sandy beach of Stalis with a convenient gentle slope to the sea. Only accepts guests over 14 years of age. Consists of 2 buildings on the first line from the sea. The hotel was built in 1978, the last renovation was carried out in 2019. The hotel is perfect for people who love outdoor activities.More →
аватар
 •  traveled 10 years ago
Rating 9.0
We stayed at the end of July-August. Nice room, amazing Greek cuisine. For my husband, there was surprisingly high-quality locally produced cognac. Clean room with jacuzzi, entertainment program in the evening. . The sea is magnificent. We jumped over the wave more often because it was stormy. But this is not a problem for us. … More ▾ We stayed at the end of July-August. Nice room, amazing Greek cuisine. For my husband, there was surprisingly high-quality locally produced cognac. Clean room with jacuzzi, entertainment program in the evening. . The sea is magnificent. We jumped over the wave more often because it was stormy. But this is not a problem for us. We are experienced tourists, we have seen different countries and hotels. Thank you very much for this hotel.
Review from — vOtpusk.ru
аватар
 •  traveled 11 years ago
Rating 9.0
I rested with my wife from 30.09. 13 to 10.10. 13. We flew from Kazan to Heraklion at about 16:10 local time, at the exit from the airport there was an employee of the tour operator in a recognizable form, so there were no problems finding the bus to the hotel arose. They quickly put us on the bus and after 10 minutes we were already rolling along the highway. … More ▾ I rested with my wife from 30.09. 13 to 10.10. 13. We flew from Kazan to Heraklion at about 16:10 local time, at the exit from the airport there was an employee of the tour operator in a recognizable form, so there were no problems finding the bus to the hotel arose. They quickly put us on the bus and after 10 minutes we were already rolling along the highway. We were the first to arrive at the hotel (the bus went further, delivering people to more distant hotels), only 27 km from the airport according to the GPS navigator. The check-in to the room also went very quickly and without problems, however, the girls at the reception did not speak Russian, but they managed to explain themselves : ) . ROOM. We settled in the room that we ordered - Standard Sea View With Jacuzzi, with a jacuzzi and a sea view. The room is clean, tidy, the maid cleaned every day and even, as it seemed to me, changed the linen every day : )) . The room has a free safe and a free mini-bar with one bottle of 1.0 liters of non-carbonated drinking water and another plus 8 bottles of 0.33 liters of all sorts of drinks such as Pepsi, 7up, etc. For some reason, the description of the room says, that the safe in the room and the mini-bar are paid - at least in our room the safe and the mini-bar were free, about which the girl at the reception immediately warned. I note that there are no instructions for using the safe in Russian, so before locking valuables in it, practice with the door open : ). The floor in the room is wooden, on the terrace and in the bathroom - tiles. There is a TV and as many as 4 Russian-language channels are broadcast on it (First, Russia-planet, Russia-Vesti, Euronews), but the image quality is disgusting, heavy "snow". It did not bother us, we turned on the news only to make sure that everything is calm in the world and the end of the world has not yet come : ) . Minus - there were no soft slippers in the room (for example, white soft slippers were issued in Turkey), I had to walk in wet beach ones. Tip - bring your own. NUTRITION. The main restaurant in the central building is an interior of three "compartments" plus an outdoor terrace. Tables are clean and service is good. Minus: on rainy days, the outdoor terrace did not function and during dinner there were not enough tables in the interior, a queue formed. We sometimes had to wait 15-20 minutes. And it only happened during dinner. . For breakfast, people approach gradually, as they wake up, not all at once. For lunch, apparently, many went on excursions or stayed on the beach. And by the time of dinner, the beach was already closed, everyone was returning from excursions - and as a result, there was a queue to the restaurant. On warm days, when the outdoor terrace opened, there were no queues. The range of dishes is quite wide, although there is relatively little fruit. The quality of the food is excellent, we liked it. In a word, you won't stay hungry : ) . Although, of course, there is no comrade for the taste and color, and it is quite possible that gourmets may be dissatisfied. Minus - there were practically no cafes and bars on the beach. BLUE BAR was open for 2-3 days, perhaps it has something to do with the end of the season, although it is not clear to me. Restaurant La Luna, about which it is written that "For guests according to the system
Review from — vOtpusk.ru
аватар
 •  traveled 11 years ago
Rating 3.0
We were in Crete from 18.09 to 27.09. 13. I would like to say the following. The kitchen is generally disgusting, all 9 days out of the prescribed 10 are the same! . They sent us on 27 at 8.00, although the tickets cost 17.20 in general horror. Dear vacationers, find out these moments right away. What time do you arrive and when will you fly away, because they settled us only at 14. … More ▾ We were in Crete from 18.09 to 27.09. 13. I would like to say the following. The kitchen is generally disgusting, all 9 days out of the prescribed 10 are the same! . They sent us on 27 at 8.00, although the tickets cost 17.20 in general horror. Dear vacationers, find out these moments right away. What time do you arrive and when will you fly away, because they settled us only at 14.00, and we arrived at 5 in the morning. Well, of course, the most important thing is disgusting food and drinks. Seafood is generally absent from meat, only pork of the Shawarma type and chicken. And the wine is not mature at all, probably does not have time to get it, they drink it. Thank God that at least we were lucky with the weather and the sea was normal. Liked the tours. And I still do not advise you to go for a romantic dinner, which is included in the price of the tour. We thought, well, at least there will be normal food. They really thought so. one in one kitchen, as in our restaurants, in general, horror, the same chicken and salad, but only they paid for wine and water, and what is it, in general, from such trifles (although I already realized that these are not trifles) and it adds up overall picture. Although it is considered five-star, I didn’t see any stars at all, neither in the title, and apparently they are not there at all. In a restaurant, especially for breakfast and dinner, you are constantly waiting for dishes, and when they bring them half dirty, half chipped, how can I explain this?
Review from — vOtpusk.ru
аватар dima_ikar_mail.ru
 •  traveled 11 years ago
Rating 10.0
Good hotel - multinational - good attitude of hotel staff. The food is just CLASS (only mezima is not enough), even fresh juice is free. The rooms correspond to the hotel. let us down a bit with the internet at the reception - BUT for this purpose we left the hotel to the left or to the right and there is always internet. … More ▾ Good hotel - multinational - good attitude of hotel staff. The food is just CLASS (only mezima is not enough), even fresh juice is free. The rooms correspond to the hotel. let us down a bit with the internet at the reception - BUT for this purpose we left the hotel to the left or to the right and there is always internet. BEACH CLASS! ! sun loungers. pool class especially view. THE ONLY DEFECT IS THE RUSSIANS with their Teletubbies!! ! sorry but to shit on the beach or in a restaurant to grab food as if they were fed for the last time in 43. see OUR RUSSIA about a trip to Turkey THIS IS ABOUT YOU!
NEVER TAKE A TICKET if you are flying with WIND ROSE - they threw it for 8 hours !!!! ! And DO NOT mess with Millennium Travel - it's definitely a scam!! ! and for big money.
Get a car and drive around!
аватар Ale4ka21
 •  traveled 11 years ago
Rating 5.0
I chose the hotel carefully, including reviews. Arrived on time, settled in a room with a sea view as booked. Single semi-collapsing beds are something, there are no double beds. The room is small, the air conditioning does not work properly, but this is probably the problem of most hotels where there are central air conditioners. … More ▾ I chose the hotel carefully, including reviews. Arrived on time, settled in a room with a sea view as booked. Single semi-collapsing beds are something, there are no double beds. The room is small, the air conditioning does not work properly, but this is probably the problem of most hotels where there are central air conditioners. The air conditioning did not work, the window was opened and we were eaten by mosquitoes, they refused to poison us, we had to buy a mosquito. The hotel is clean, new, but 8 cm cockroaches crawl on the ground floor, I have never seen such big ones in my life... Internet is only in the lobby, in the room 6 euros per hour, it works as it is called "ball" if you manage to sit quietly for 10 minutes, then this excellent, then some pages disappear, it is not clear why it stops loading.
Food. . . Wow. . . Awful. . . True, the Europeans liked it, but I can eat pasta and fries at home. . defrosted fish, some snot. meat and then with pieces of bacon, sweet sucks, some things are not sweet . . Juice was sometimes diluted so that it seemed like I was drinking water
All in all, the food is the worst. 3-
The beach is good, 2 pools, there is enough space for everyone. There is no animation, the animators roam around the pool, sit chatting with one of the vacationers, pretending that they are working
In general, I can’t say that I’m terribly dissatisfied with the hotel, but not for that kind of money... The staff is very good, but unfortunately it didn’t color my vacation, I would like to eat well and live in a good room
аватар moy_contakt
 •  traveled 12 years ago
Rating 5.0
We rested with the whole family (2 adults + son 6 years + daughter 3 months) from May 10.2013 to May 20.2013. Everywhere it sounds that this is a 5-star hotel. DO NOT BELIEVE! 3 plus or 4 minus, but not 5 stars. I am one of those people who go on vacation even if something is wrong, so as not to spoil my vacation, I can close my eyes to the shortcomings, but it just boiled in the end. … More ▾ We rested with the whole family (2 adults + son 6 years + daughter 3 months) from May 10.2013 to May 20.2013. Everywhere it sounds that this is a 5-star hotel. DO NOT BELIEVE! 3 plus or 4 minus, but not 5 stars. I am one of those people who go on vacation even if something is wrong, so as not to spoil my vacation, I can close my eyes to the shortcomings, but it just boiled in the end. The so-called reconstruction is apparently a light cosmetic repair, because the falling off tiles in the bathroom and the battered balcony partitions were somehow clearly evident. The rooms are quite clean and tidy. Cleaning every day. Towels were changed daily. The staff is smiling and sometimes even Russian speaking. BUT the animation is "0". Already when I began to complain that my son simply had nothing to do and he sat down in the room with a tablet, the animators began to periodically flicker either on the beach or near the pools, and fortunately in recent days the child began to spend time as I wanted to - in the air with animator and other children. As for the food..... it was generally varied and tasty, BUT....the coffee machine broke down all the time, as a result of which a rather big queue lined up for the 2nd. In the vending machine with drinks, instead of apple juice, there was almost always just water. And for me, as a nursing mother, neither lemonade nor cola somehow fit... well, at least there was tea. Food not eaten they processed into other dishes. I noticed it almost immediately. So for breakfast there were sausages, and for lunch there was already a salad with the same sausages, but cut into circles. One day my husband came with a plate (he got himself some food) and we noticed that there was some kind of smell....and it turned out that one of the salads was just sour..... There were practically no fish and seafood for all the time. They were presented in the form of canned food or fillets prepared from frozen. In the end, this was the last straw, our flight was moved from morning to late evening. Check out from the hotel at 12 noon. We asked that we (since we have a 3-month-old daughter) provide a room until the evening (with an additional charge of course), to which I was told that they have 100% occupancy and cannot give us a room. And in the end, it sounded "why are there these few hours - there is air conditioning at the reception, there are sofas, there is a public toilet and a shower room, so they don't see anything terrible if we spend these few hours in the hall" (the weather was hot, so go walking with a child in the middle of the day was simply not possible). At 12 we vacated the room, put things in a storage room and my daughter even slept for 1 hour, but then she wanted to eat and I tried to find a secluded corner (which turned out to be simply unrealistic due to the new arrival of people, it was just darkness) tried to breastfeed her. But since it was very noisy and loud music was playing, the child began to get nervous and cry loudly. I tried to calm her down for half an hour, after which they abruptly found a room for us and didn’t even charge extra for it.
What else can I add - there are few sunbeds. If the hotel is full, then in order to have something to lie on, you need to leave early. the sea is shallow, you need to go for a long time so that from "knee-deep" it passes at least into "waist-high". Moreover, where the hotel beach is generally impossible to swim, there are stones and they are not visible in the water, as a result, the husband seriously injured his leg. The territory of the hotel is miserable - it is practically non-existent. There is simply nowhere to walk. Went out for a walk. There are practically no sidewalks. Cars, quads, buses drive constantly and the child had to be pulled all the time so that he would not get under the wheels. And it was not easier with a stroller, you had to drive straight along the roadway. In general, this is the main thing. There were many more different BUT...... but I think the above is more than enough.
аватар refuge
 •  traveled 12 years ago
Rating 7.0
What we liked: 1. The apartments themselves are good. Every day they change towels and clean the room and make the bed. 2. Sandy beach with sun loungers in close proximity. 3. There are 2 pools and another children's pool with a fountain. 4. Animators are working. 5. Lots of Russian-speaking staff, mostly from Ukraine. … More ▾ What we liked:
1. The apartments themselves are good. Every day they change towels and clean the room and make the bed.
2. Sandy beach with sun loungers in close proximity.
3. There are 2 pools and another children's pool with a fountain.
4. Animators are working.
5. Lots of Russian-speaking staff, mostly from Ukraine.
What did not like:
1. Food. Often cold and monotonous. Huge lines. Basically a canteen. Often there is nowhere to sit, there are not enough spoons, forks, napkin knives.
2. Alcohol. The cheapest, do not recommend. The beer is powdery and tasteless.
3. There is no greenery on the territory of the hotel. Stone jungle, no flowers or trees.
4. There is no animation for children, although the hotel is positioned for family holidays, but there is absolutely nothing for children to do there. There is only a children's pool and a flawed playground.
5. Pensioner fun in the evenings. There is absolutely nothing to do there in the evening. There is no disco. You can’t swim in the pool - a robot is being launched there. Only sleep or plump cheap alcohol.
аватар klysha
 •  traveled 12 years ago
Rating 5.0
We rested on the May holidays, the food was of the same type, there was no seafood, the room was for 3, the room is quite small, in the bar near the pool, drinks were given 2 glasses to 1 person. There were almost no animations. Mostly Germans and British. The hotel is not worth the money. … More ▾ We rested on the May holidays, the food was of the same type, there was no seafood, the room was for 3, the room is quite small, in the bar near the pool, drinks were given 2 glasses to 1 person. There were almost no animations. Mostly Germans and British. The hotel is not worth the money.
аватар
 •  traveled 12 years ago
Rating 5.0
To begin with, I chose the hotel based on positive reviews and beautiful photos. Did not guess. Perhaps my review for those who have something to compare. We flew over Pegasus. They list this hotel as 5 stars. In the end, it turned out that there was a change in the owner of the hotel, and with it the entire staff. … More ▾ To begin with, I chose the hotel based on positive reviews and beautiful photos. Did not guess. Perhaps my review for those who have something to compare. We flew over Pegasus. They list this hotel as 5 stars. In the end, it turned out that there was a change in the owner of the hotel, and with it the entire staff. Next in order. The review will be long. All on emotions. I WANT EVERYONE TO KNOW AND NOT TO MAKE A MISTAKE. 1. Interior and atmosphere. Sanatorium with canteen. The hotel has reopened after renovations. There are NO pictures, no nice design, no green territory, flowers, trees. NOTHING. There was not even a sprig on the tables in the restaurant. The bar is not decorated, there is no feeling of joy from contemplation. Poor beach area. The rooms (in particular the standard) are very small, there is no place for suitcases. Usually hotels have special tables. Not even a mirror in the room. Only in the wardrobe in the corridor. Replacement for a suite 40 euros per day. too expensive in my opinion. Blankets - bedspreads. Plush. Who make the bed. No others. The pillows and mattresses are extremely uncomfortable. Audibility is unreal. If someone is talking in the next room or smoking, the smell and sound even in your toilet. The hotel is located directly in the village. Come out and there is where to walk, restaurants, shops and so on. 2. Service. It doesn't exist at all. Only the girls at the reception are very responsive, but when asked why, they shrug their shoulders. Change of beach towels is possible only 2 TIMES A WEEK! ! The bed linen in the room was not changed even once, the shower gel was given one for two and for the whole time until I started to demand it. You can get drinking water only in a restaurant, and only with a glass)). One welcome bottle was placed in the room upon arrival. The mini bar is empty. You can't even buy. Brad in my opinion. They don't earn. When I asked where to get water, they offered in the store opposite. This is an all-inclusive system! There are no tables on the beach next to the sunbeds. No glass to put, no things to put. As you wish. There was not enough staff in the hotel. The restaurant has an eternal problem with the set tables and the availability of appliances. To get something you need to run after the waiter. They are poor students, they don’t understand what to do, they don’t have time for anything and everything is in soap. It's just pitiful to watch. On the beach, no one will come up to you to offer a drink or something else. The bar is open only from 10 to 18 beach, sometimes the bar in the hotel works. In turn. At lunch, coffee and tea only at the bar))) if you want to drink tea, go to the beach after dinner. Stupidity beyond reason. There is only one bartender, there is always a line. The pool is closed after 6pm. Drinks after 23 paid. They don't have bracelets. You take a drink at the bar, fill out the receipt)) Idiocy! 3. Nutrition. The first two days were terrible. One pasta. Then, with the filling of the hotel, the kitchen woke up. Basically everything is edible. Just no seafood at all. Pinned over spaghetti with crab sticks. The fish is always the same and obviously old and frozen. The meat is delicious, the bread is very tasty. Here the wine was bad, the cheapest. 4. Animation Sometimes entertaining evenings were arranged. Quite worthy. Only you need to take a place in advance, because there is an open veranda of the restaurant, and there are limited tables. From some rooms you can watch the sea. Not everything is visible, but quite bearable. But you can hear it in such a way that you won’t be able to sleep even if you close the balcony) Here I read other reviews that are satisfied and laudatory and insulting. Either the change of ownership really affected the hotel, or the people who write better have not seen anything. But this is the opinion of everyone with whom I had to communicate in the hotel. Even the Greeks were outraged. We took a car and drove around the island. Super roads, there are serpentines, but not so scary. I highly recommend Rethymno and Chania, as well as Agios Nicholas. Creepiest cities. Heraklion is nothing. If you are going to Santorini on your own, take care of your ferry tickets in advance. We didn’t get in, there were no tickets back, and the hotel was booked ((I DO NOT advise you to go on the Palm Paradise tour. A long road, there is nothing there. Even sunbeds on the beach. A few palm trees and that’s it. The same ones grow near the hotel. In short, the time spent.
Review from — vOtpusk.ru
аватар Alenka71
 •  traveled 13 years ago
Rating 7.0
In Stalis, it seems the only 5 * hotel whose beach is not across the road. I bribed what was not a bungalow type, two main buildings right on the beach, in the open air by the sea and a restaurant terrace - in general, what the soul asked for. But you need to keep in mind that there is also a "third building" - like 2-storey bungalows across the road. … More ▾ In Stalis, it seems the only 5 * hotel whose beach is not across the road. I bribed what was not a bungalow type, two main buildings right on the beach, in the open air by the sea and a restaurant terrace - in general, what the soul asked for. But you need to keep in mind that there is also a "third building" - like 2-storey bungalows across the road. And if you haven't bought a "sea view", you will most likely live across the street. And this is already the 2nd line. For some reason, they forget to mention this in travel agencies. Surcharge on the spot is more expensive than if you pay immediately and there may not be free rooms. That's how it is. But everything worked out for us, we lived with a sea view. Very friendly staff. It was sincerely a pity for the Russians, who did not knit a single thing in English, because in Russian there practically no one understands anything at all (with the exception of Russian salespeople in fur coat stores, which are at every turn))). I liked the food, although it would be better if we didn’t take all-inclusive, but breakfast or breakfast-dinner. You go out and life is in full swing - and a lot of taverns with Greek food and barkers and small supermarkets. The beach is a little to the side of the hotel, but very close. We usually sunbathed by the pool - conveniently, the beach bar is nearby. At least drinks, at least beer - everything is at hand, but they went to swim in the sea. By the way, no sea urchins. The sand, the sea is clean and very warm for June - about 23-24 degrees at the beginning of our arrival and by the end of June no less than 26. A wonderful woman Diana serves in the snack bar. But on the beach, the no less smiling Marina somehow really discriminates against those who speak English poorly - if the bartenders all the time made cocktails with the addition of packaged juices, as expected, then she wants to do what she wants - to me, even though I always smiled at her from ear to ear I never worked to add juice, but for the British and my husband, who speaks excellent English, she mixed everything as expected. And when I once hinted that I actually need to add coconut concentrate from the bottle to the coconut cocktail, which just gives all the taste and whitish dullness to the drink, she poured some kind of rubbish from another transparent bottle into me, from which my stomach ached later. I want to say that the Cretan 5 * service is still far from the Egyptian hotels such as Hilton or good Turkish hotels. Traveled with TEZ TOUR. No complaints, except for extremely expensive excursions. On average, a day trip costs 150 euros per person. Similar on the street without a paid dinner - up to 40 euros. A Russian saleswoman from a store opposite the Katerin Hotel advised Larisa, also Russian, to take her polo on excursions in her Volkswagen, she is also a guide. It turns out almost the same money as renting a car, only + an excursion and even advise what to see. I liked it, we went with her to the Cretan evening in the village of Mohos - right above Stalida up into the mountains, maybe someone will need a mob. 697.203093. By the way, it is better to buy Dinamit phone cards - in almost any supermarket. This is three to four times cheaper than roaming, although not 120 minutes for 5 euros at all, there is some kind of tricky system, but still profitable. Call them from the blue machines on the street. In general, I liked the rest. But not without complaints. Maybe we were too long - 3 weeks. You begin to notice all the flaws. The main thing is that Crete has an excellent climate in June - sunny, pace. air 28-30, no higher, sea 23-24 (June 11 arrived) and higher by the end of the month. And not a crowded sea.
Show more »


avatar zorin.t
If any diet food? Is it possible to buy or rent a pushchair at or near the hotel? What is the actual water temperature in the sea and pool now? Thanks. my address is [email protected]
12 years ago  •  1 subscriber no answers
avatar SHOGA
description of rooms in a separate building, and a description of the building, preferably photos
12 years ago  •  1 subscriber no answers
HOTEL EXPERTS
Attractions
Aquarium Aquamir
Rating 9.0
Greece, Heraklion
Entertainment, Museums, Nature

Комплекс расположен на северном берегу острова Крит, прямо на длинном песчаном пляже Сталис с удобным пологим спуском к морю. Принимает гостей только старше 14 лет. Состоит из 2-х зданий на первой линии от моря. Отель построен в 1978 году, последняя реновация была проведена в 2019 году. Отель отлично подойдет людям, что любят активный отдых.

Location 2 км от центра курортного местечка Маля. 35 км от международного аэропорта «Никос Казандзакис» г. Ираклион. Автобусная остановка в 100 м.
Description of the beach Частный песчаный пляж.
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

3 ресторана (1 из них a la carte), 2 бара, кафе. 2 открытых бассейна (без подогрева): площади 186 и 307 кв.м, глубина 1,4 м. Odyssey: завтрак с 07:30-11:00, ужин с 19:00-21:30, обед с 12:30-14:30.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • parking
  • car rental
  • free wi-fi
  • laundry
  • hairdresser/beauty salon
  • currency exchange
  • payment by payment cards
  • hotel for adults
For kids
Entertainment and sports Bode & Mind Spa (пл. 2.000 кв.м). Фитнес-центр, крытый бассейн с морской водой, сауна, хамам, массаж, процедуры по уходу за лицом и телом, салон красоты.
  • table tennis  FREE 
  • volleyball  FREE 
  • aerobics
  • water activities
  • disco club
  • animation
Description of rooms

Всего 215 номеров в 4-х корпусах.

  • bath / shower
  • hair dryer
  • safe
  • air conditioner
  • cable/satellite TV
  • plasma tv
  • phone
  • internet wi-fi  FREE 
  • balcony/terrace
  • tea/coffee maker (not in all rooms)
  • kitchen / kitchenette (not in all rooms)
The address A. Ioannou str.4, GR-70007 Stalis - Crete, Greece
Phones: +30 28970 35555
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Для поддержания хорошей физической формы отель предлагает аэробикой. В отеле есть водные развлечения. Танцы-шманцы до утра или как позволит администрация отеля, вот что Вас ждет в Диско-клубе. О том чтобы Вы ни минуты не скучали позаботится анимация.