Solva Resort & SPA 4*– Reviews

18
Rating 7.710
based on
18 reviews
№3 in the hotel rating Polyana
8.9 Rooms
6.8 Service
7.9 Cleanliness
5.6 Food
8.0 Amenities
The hotel and recreational complex Solva Resort & SPA is located in the depths of a mysterious forest on an area of ​​10 hectares, surrounded by the majestic Carpathian Mountains. Entrance to the territory is available only for resident guests. The complex is located near the sanatorium "Sunny Transcarpathia". The well-developed infrastructure of the complex allows you to find activities for every taste, at any time of the year, regardless of the weather.More →
аватар khnumik4
 •  traveled 1 year ago
Rating 9.0
Excellent service at the reception, a luxurious indoor hydromassage pool, decent breakfasts, a beautiful closed area in the forest, no mosquitoes! … More ▾ Excellent service at the reception, a luxurious indoor hydromassage pool, decent breakfasts, a beautiful closed area in the forest, no mosquitoes!
аватар sobol3011
 •  traveled 5 years ago
Rating 8.0
Lived with his wife. First, what I would like to write: how can you speak badly about this hotel? We read the negative reviews and went here, to put it mildly, with apprehension. Upon arrival, it immediately became clear: everything that is written in the negative reviews is a lie !!! 1) The staff is polite, smiling, friendly, at the reception, in the restaurant, in the medical center. … More ▾ Lived with his wife. First, what I would like to write: how can you speak badly about this hotel? We read the negative reviews and went here, to put it mildly, with apprehension. Upon arrival, it immediately became clear: everything that is written in the negative reviews is a lie !!!
1) The staff is polite, smiling, friendly, at the reception, in the restaurant, in the medical center. They always say hello, ask how you feel, whether we like everything, etc. In a word, well done.
2) Procedures everything that is in this place corresponds to the level of the hotel. Nothing superfluous, but they do it with high quality: massage, baths, showers, and inhalations. Again, the staff is trained, polite. Everything is clean, tidy, sterile, clean towels are given after each procedure, you don’t need to wear them from the rooms. The pool inside the hotel is excellent, warm, the water is clean.
3) The rooms are clean, comfortable, cozy, quiet. They clean daily, even on weekends, change the bed. The water is hot all the time, the refrigerator is updated in the room. The hotel has a fireplace. In the evening it is very cool to sit near the fireplace and read a book (which you can immediately take). There is also a bar that makes good coffee.
4) Territory - HUGE!! ! For those who like to walk on foot, there is plenty of space here, you can even ride bicycles, there is a rental. The territory is beautiful, around the mountain, a small river flows. On the territory there is parking for cars, tennis court, outdoor pool. It also has its own mini-zoo, which is very unusual (as for me).
5) Meals in the restaurant 3 times a day, a menu is offered to choose from. The food is tasty and in moderation. But it, as for me, is not dietary! Correct, but not dietary. And if you are on a diet (gastritis, ulcers, diabetes, etc. ), then you need to warn the chefs in advance, as the cooked dishes contain vinegar, sauce, onions, etc. But once again - the food is good!
6) There is one minus!!! ! The hotel does not have its own pump room. He is, but does not work, there is no mineral water, they say, the pressure does not reach. There is water in carafes (it seems to be taken somewhere downstairs in the hotel), but it somehow differs from that in the central pump room of Polyana. This is a plus! For those who like to walk on foot, it is once again very good and useful to walk to the central pump room)))).
In general, the hotel is good and we really liked it here. We'll be back for sure!
аватар korex
 •  traveled 5 years ago
Rating 9.0
Sanatorium therapeutic rest (mineral water, hydromassage procedures, baths, etc. ) began to be practiced four years ago. Apparently, the age has come... ) We chose Transcarpathia, monitored for a long time, and decided to start with the Solva SPA complex. A place for relaxation, rest and recovery - super! Over the past two years, we have been here five times already (sometimes for a week, sometimes for a couple of days. … More ▾ Sanatorium therapeutic rest (mineral water, hydromassage procedures, baths, etc. ) began to be practiced four years ago.
Apparently, the age has come... )
We chose Transcarpathia, monitored for a long time, and decided to start with the Solva SPA complex.
A place for relaxation, rest and recovery - super!
Over the past two years, we have been here five times already (sometimes for a week, sometimes for a couple of days... ).
If we go to Europe, the route lays through Solva for at least 2-3 days, back also...
Huge territory, greenery, flowers, outdoor and indoor swimming pool.
The swan in the pond is especially pleasing! Very communicative!
Can walk with you throughout the territory...
And bunnies are cute. . .
Deer also run around the territory (even it turns out to be hand-fed).
The rooms are excellent, large, good beds, soft mattresses.
TVs, however, are small and the models are old - they do not perceive flash drives with films.
Good medical unit (the installed equipment is better than in other sanatoriums where we rested).
The staff is very polite and friendly (especially the girls in the medical unit), they try to please in any matter.
Always excellent restaurant food (with a dietary bias). Special respect to the chef who worked in December 2019! Both dishes and desserts are just the bomb! Not every restaurant does this. . .
Nice big gym, nice indoor pool.
The only point is that the Finnish sauna and hammam are constantly not working.
Probably, they don’t want to turn it on when there are few people - how many times they were, they never worked.
Also, I was upset that they removed the prices of the low and middle seasons - everything is at the maximum speed.
But, anyway, no matter where they rest, we compare it with Solva. The guys work out their five stars to the fullest!
Surprised by the negative reviews that are left here...
аватар liliakalita
 •  traveled 6 years ago
Rating 4.0
I don’t know how it is inside, but after a phone call to the reception, the desire to visit this hotel disappeared completely !!!!!!! ! My wife and I were vacationing in this region for the first time, we stopped in another place, but decided to walk around the area and see clearly where we can stay next time. … More ▾ I don’t know how it is inside, but after a phone call to the reception, the desire to visit this hotel disappeared completely !!!!!!! ! My wife and I were vacationing in this region for the first time, we stopped in another place, but decided to walk around the area and see clearly where we can stay next time. We looked at several hotels, talked with the staff, typed in advertising and price lists, friendly people everywhere, EXCEPT THE SOLVA HOTEL STAFF. Immediately at the gate we were met by a frightened grandpa watchman, said that without the permission of the reception, let him not, call the reception themselves, and they should call him back and give the go-ahead. Just called. I kindly explained the situation that we were resting nearby, but I would like to consult on this hotel and see the territory. In response, in a very unpleasant cold form, I heard that you go to the Internet and see everything there yourself !!! ! The desire disappeared immediately to visit this hotel. Yes, and the reviews of other people confirm this. Rude customer service is a feature of this establishment !!! !
аватар truskavetsresort
 •  traveled 6 years ago
Rating 5.0
Terrible hotel manager. Arrogant boor is not customer oriented at all. If she is rude to hotel guests, I imagine how she behaves with the staff. Perhaps that is why they complain about the lack of workers. In a rude form, she made a remark to me that my son (4 years old) drove through a completely empty hall on a children's bicycle. … More ▾ Terrible hotel manager. Arrogant boor is not customer oriented at all. If she is rude to hotel guests, I imagine how she behaves with the staff. Perhaps that is why they complain about the lack of workers.
In a rude form, she made a remark to me that my son (4 years old) drove through a completely empty hall on a children's bicycle.
To my comment - “the remark was accepted, but you said so that I don’t want to go to you anymore”, I heard the answer - “Your choice. Do what you want! "
She continued to argue with me in raised tones, was rude, behaved arrogantly and boorishly.
The hutch doesn't work. In the hotel restaurant you can order only complex meals! There is no menu. If you do not agree with the choice of the cook - go look for yourself where to eat.
From the back of the hotel there is constant noise and hum (of fans or a transformer) from the technical room. Sleeping at night with an open window is not pleasant.
Conclusion - a good hotel with a terrible manager.
p. s. As a business owner, I communicate a lot with businessmen and directors, travel a lot around the world and Ukraine, and often stop in Transcarpathia. I have not heard such incorrect behavior even in simpler places.
If the owner of this hotel reads these reviews, I highly recommend doing an audit and changing the rude manager.
Холл, в котоом разгарелся скандал. Все в отеле в такой стилистике. За все штрафы
аватар r0pa3pz3
 •  traveled 9 years ago
Rating 3.0
We stayed in a junior suite. The room needs refurbishment. TV is small, refrigerator is weak. There is no dressing table with lighting. There are no dishes in the room. Sovdepovsky decanter and 2 glasses. No coffee, no tea. There is no kettle, of course. It was very cold in the room. After several appeals to the administration, the heating was launched. … More ▾ We stayed in a junior suite. The room needs refurbishment. TV is small, refrigerator is weak. There is no dressing table with lighting. There are no dishes in the room. Sovdepovsky decanter and 2 glasses. No coffee, no tea. There is no kettle, of course. It was very cold in the room. After several appeals to the administration, the heating was launched. The maids are trying. Cosmetics were periodically added. There was a hole in the sheet, the vacuum cleaners were outdated. Threads and all kinds of particles on the carpet after cleaning in the same place. Spots on white tulle. In the shower, the curtain rod keeps falling off. The quality of the water in the pump room is poor. You have to take water in the central. The administration assures that everything is ok with water. Drink, compare, understand. Buffet if the hotel is busy. We rested in the off-season, the buffet was replaced by the hotel administration at its discretion several times at its discretion without warning the guests. The rest of the time, order from the menu. Serving with a claim, but sometimes you want to help the cook and waiters move faster. The menu is poor. They save on everything. No coffee machine. We dined in a kolybe - borscht was sour, the meat was warmed up. The pools are good. But several nozzles did not work in the inner pool, for 3 weeks no one bothered with this issue. At the reception in the morning, gatherings of the director and administrator. You this time no one greets you and does not get up. For a hotel that positions itself as 5 stars, this is unacceptable. The staff should be more friendly and helpful. Smiles are not worth the money. Cleaning of the stream bed took place until 10 pm right in front of our windows. Not the most pleasant final chord. The hotel and management have work to do. The hotel has great potential. Great territory. . . and all. But thanks to the shortcomings, we walked a lot, went on excursions. We were determined to receive positive emotions, it's a pity that "Solva" did not justify them. Summing up, I note that a solid price tag does not match the atmosphere and quality of services provided.
аватар nainessa2209
 •  traveled 9 years ago
Rating 10.0
I will not describe all the shortcomings... everything has already been stated above and it's true. That's about the forest. Do you know. That there are a lot of foxes there? And foxes can be carriers of dangerous diseases, I think that everyone knows what. And, probably, they saw dogs near the hotels and the territory, which in themselves are kind and tame, come to the hotels hoping that kind people will feed them. … More ▾ I will not describe all the shortcomings... everything has already been stated above and it's true. That's about the forest. Do you know. That there are a lot of foxes there? And foxes can be carriers of dangerous diseases, I think that everyone knows what. And, probably, they saw dogs near the hotels and the territory, which in themselves are kind and tame, come to the hotels hoping that kind people will feed them. I mean that both dogs and foxes can contact in the same forest. The owner of the hotel needs to do something to make everyone feel good and safe - vaccinate these dogs, sterilize them and coexist peacefully and amicably with everyone. In Polyana, all sanatoriums complain about the lack of money to buy vaccinations, sleeping pills, but I’m sure that Solva can spend a small amount of money on this event, thus showing his care for the hotel guests and humane attitude towards our smaller brothers. They interfere with everything. As local directors of sanatoriums said, they prefer to take the dogs away to the forest and mountains in the hope that they will not return.
аватар svbox
 •  traveled 9 years ago
Rating 1.0
Let's go to the new year, having bought into beautiful photos. The overall impression is terribly expensive, and everywhere. Starting with transfer. They promised 40 UAH over the phone, as a result they ripped off 120. The medical base is somewhere in the basement and there are practically no services. The ones that do exist are very expensive. … More ▾ Let's go to the new year, having bought into beautiful photos. The overall impression is terribly expensive, and everywhere. Starting with transfer. They promised 40 UAH over the phone, as a result they ripped off 120. The medical base is somewhere in the basement and there are practically no services. The ones that do exist are very expensive. The food in the restaurant is very expensive. With us, the family cursed at the next table for the fish that they ate. They brought the bill, where only the fish cost 500 UAH, and the price list says 100 UAH, they argued that it was for 100 grams, but no one will check how much was in the finished fish, because it has already been eaten.
They brought us the bill multiplied by 2, since I ordered 1 serving, but ate it with two people with a small child.
They come to clean up exactly when you are either sleeping or relaxing. When you are on procedures or walking and hanging a sign "can be removed" it is ignored. When a child sleeps at lunchtime and a "Do Not Disturb" sign hangs, they bang on the door and the glass trembles. Just pigs, I had to quarrel, so they stopped coming to our room at all. I had to go to reception to get toilet paper.
Nobody plays with children, there is no playroom. In the fireplace hall at 10 o’clock a fireplace is stoked, smoke is all over the room, children sit suffocating and watching cartoons that the animator puts on their laptop.
Director Victoria shows off more and courts the owner's children.
In the pool, right in front of the children, the head of some kind of police fucked with his mistress, who was fit for his daughter.
Terrible hotel. Don't buy into the photo. A complete scam and a hateful atmosphere.
аватар personal5a85
Rested in "Solva" family with 2 children from 01 to 14 August 2015. In general - the place is excellent, but you should not expect a high level of service, you will not find it there. Although the hotel was fully occupied! From the pros: - good infrastructure of the hotel: a large well-groomed area on the outskirts of the village with flower beds and beautiful trees, surrounded by forest, with a mini zoo with roe deer and rabbits, spacious and well-equipped rooms (at the same time, it seemed to us that in the standard and twin rooms in which we rested, the layout of the bathrooms has not been finalized (there are no shelves for detergents and cosmetics, hooks for clothes, and the nickel-plated shelf in the shower is rusty), a solid finish of the building (a lot of marble, high-quality materials, crystal chandeliers, etc. … More ▾ Rested in "Solva" family with 2 children from 01 to 14 August 2015. In general - the place is excellent, but you should not expect a high level of service, you will not find it there. Although the hotel was fully occupied!
From the pros:
- good infrastructure of the hotel: a large well-groomed area on the outskirts of the village with flower beds and beautiful trees, surrounded by forest, with a mini zoo with roe deer and rabbits, spacious and well-equipped rooms (at the same time, it seemed to us that in the standard and twin rooms in which we rested, the layout of the bathrooms has not been finalized (there are no shelves for detergents and cosmetics, hooks for clothes, and the nickel-plated shelf in the shower is rusty), a solid finish of the building (a lot of marble, high-quality materials, crystal chandeliers, etc. ), a well-equipped gym, pools ( outdoor and indoor with different hydromassage functions), tennis courts;
- the design of the service is quite flexible: the ability to choose the format of accommodation and treatment (for the first time I meet so that you can change the format from the basic “bed-breakfast” to “full board” on certain days), there is no cyclicality as in sanatoriums (i. e. you can arbitrarily plan the date of arrival and departure), the administrators at the reception are quite client-oriented (we had to leave a day earlier - no problems and fines), all hotel services can be received on the room with subsequent payment.
- good nature: forest and clean air;
- mineral water pump room "Polyana Kvasova" in the hotel;
- free parking on site.
Minuses:
- service - leaves much to be desired: the rooms are cleaned irregularly, detergents are not changed when they run out, dirty tablecloths can not be changed in the restaurant after visitors, the breakfast buffet is unstable (interruptions in dishes, although everything is tasty and varied according to the idea, as well as with dishes), for lunch and dinner, the complex needs to wait 20 minutes (why they don’t make a buffet for that kind of money), and even more on the menu, the food is mediocre and expensive, in the hut on the hotel’s territory, the food is also mediocre, in general, in we only had breakfast at the hotel (we found at the entrance to the village of Polyana from the side of Svalyava in front of the bridge the Ekaterina restaurant in the hotel of the same name: the interior is unsightly there, but the food is excellent, we went there every day for lunch: there are a dozen dishes on the menu, but everything is of excellent quality, thanks to good cook and fresh products, they have their own trout farm there);
- lack of capacity of the medical department: massage did not work out for the first week (experienced people order services in advance of arrival), in general, work is only up to 2 hours, the doctor's office is a kennel with no windows of 6 square meters;
- declared wi-fi throughout the hotel worked up to 70%, and in the rooms - less than half the time;
- the pump room with mineral water often did not work, as in other things the idea is good, but the execution is idiotic: there are 6 taps (each with a separate dosage and temperature), which are turned on by a magnetic card, but there are 3 cards and only on the reception, what is written on the indicator near the tap is not true, the water either does not turn off and flows in a stream, then it is not there;
- the rooms are quite noisy and it is uncomfortable to be (especially sleeping) with open windows: at first we lived in a room on the back side of the building there around the clock (except for a couple of hours at night) the pumping and compressor station, which is constantly buzzing; a week later, at our request, we were moved to a room with windows from the facade, it is generally quieter there, but every day at 6.30. morning and at 22.30. evenings included noisy installations for watering flowerbeds, in addition, every day until 7 in the morning they brought staff to the very porch in cars that are also very noisy when driving through the paved area, then in the middle of the night vacationers make noise and no one reacts to them, in general, you can’t get enough sleep succeeded;
- payment in the hotel only in cash!?
- there are not enough sun loungers near the outdoor pool and it feels like they were bought at sales (more than a dozen types), etc.
I think that the hotel has a huge potential to become a 5-star hotel, due to the location and existing infrastructure, while the owner needs to hire a qualified manager with experience in creating and providing impeccable service, supplement the restaurant and medical center with staff so that there is no long waiting time, invite an excellent cook, so that people do not look for where to eat and ensure that all the staff of the hotel and recreational complex work efficiently and are focused on providing impeccable service. I wish good luck to the owner and staff of Solva, and those who plan to go there should not wait for something exquisite, but enjoy the wonderful nature and infrastructure, turning a blind eye to a lot of shortcomings associated with the service.
аватар abrykost
 •  traveled 10 years ago
Rating 5.0
Quite often went to rest there with a child. We love this hotel very much. Of the minuses, I did not catch WIFI in the room. … More ▾ Quite often went to rest there with a child. We love this hotel very much.
Of the minuses, I did not catch WIFI in the room.
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avatar armenf
I don't like boring holidays, I wanted to combine everything
12 years ago  •  1 subscriber 1 answer
HOTEL EXPERTS

Отельно-рекреационный комплекс Solva Resort & SPA находится в глубине таинственного леса на площади 10 га в окружении величественных Карпатских гор. Вход на территорию доступен только для проживающих гостей. Комплекс расположен вблизи санатория «Солнечное Закарпатье». Хорошо развитая инфраструктура комплекса позволяет найти занятия на любой вкус, в любое время года, независимо от погоды.

Location 12 км от железнодорожного вокзала.
On the beach
In a hotel

Ресторан Solva на 120 мест, есть диетическое меню.

Ресторан Колыба: закарпатская кухня, выполнен в традиционном гуцульском стиле с оригинальным дизайном.

Лобби-бар работает до 22:00.

Конференц-зал на 120-150 мест, площадь 350 кв. м.

Администрация круглосуточно, бювет с минеральной водой, конференц-сервис, служба Room Service, услуги консьержа, круглосуточная охрана, заказ и доставка билетов на все виды транспорта, трансферы и транспортные услуги.

  • restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • parking
  • free wi-fi
  • hairdresser/beauty salon
For kids
  • playground
Entertainment and sports Оздоровительный центр, предлагающий программы по очищению организма, улучшению обмена веществ и биорегуляции на уникальных свойствах лечебной минеральной воды «Поляна Квасова». Русская и турецкая бани, финская сауна. Тренажерный зал работает ежедневно с 08:00 до 22:00. Три открытых теннисных корта. Прокат спортивного инвентаря.
  • Spa or wellness center
  • sauna/bath/hammam
  • jacuzzi
  • billiards
  • table tennis
  • gym
  • organization of excursions
  • celebration organization service
Description of rooms

Современное 7-этажное здание, в котором расположено 65 номеров, рассчитанных на проживание 130 человек.

In the rooms

Санузел, халаты, фен, рабочий стол, шкаф-купе, кабельное телевидение, кондиционер, мини-бар, балкон.

The address Украина, Закарпатская обл., Свалявский р-н, с. Поляна, санаторий "Солнечное Закарпатье", 7.
Phones: +38 03133 353 88, +38 050 333 53 89,
+38 097 971 62 20 Viber, Whatsapp
FAQ
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам, yes. Для ценителей тишины и релакса есть Спа или велнес-центр. Вы можете прекрасно провести время за игрой в бильярд, настольный теннис. Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму. Служба организации торжеств поможет изысканно отпраздновать годовщину свадьбы, день рождение или любой другой праздник.
Какие возможности для детей есть в отеле?
Отель располагает детской площадкой с горкой и качелями.