The hotel was recommended to us by friends who stayed here last year. My wife and I enjoyed everything very much. We are not spoiled by 5-star hotels and that dust particles are blown off of us. Thanks to the hotel staff for cleanliness and comfort. We will continue to recommend you to our friends!
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The hotel was recommended to us by friends who stayed here last year.
My wife and I enjoyed everything very much. We are not spoiled by 5-star hotels and that dust particles are blown off of us. Thanks to the hotel staff for cleanliness and comfort. We will continue to recommend you to our friends!
My wife and I enjoyed everything very much. We are not spoiled by 5-star hotels and that dust particles are blown off of us. Thanks to the hotel staff for cleanliness and comfort. We will continue to recommend you to our friends!
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On July 23.2018, we arrived at the Cruise Hotel, The staff greeted us cordially, We were accommodated in a clean, comfortable room, which has everything you need to relax: TV, air conditioning, refrigerator, shower in which there is always hot and cold water, The dining room is spacious, clean and comfortable, there is a large TV on the wall, there is a bar where prices for drinks are lower than on the market, and the quality is better, Chef Natasha cooks deliciously, the menu is varied, food is always fresh, pastries are fresh and tasty, Food is not prepared for future use, there was no such to warm up yesterday's like in other canteens, the waitress Dasha always meets with a smile, serves quickly, always offers dishes to choose from.
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On July 23.2018, we arrived at the Cruise Hotel, The staff greeted us cordially, We were accommodated in a clean, comfortable room, which has everything you need to relax: TV, air conditioning, refrigerator, shower in which there is always hot and cold water, The dining room is spacious, clean and comfortable, there is a large TV on the wall, there is a bar where prices for drinks are lower than on the market, and the quality is better, Chef Natasha cooks deliciously, the menu is varied, food is always fresh, pastries are fresh and tasty, Food is not prepared for future use, there was no such to warm up yesterday's like in other canteens, the waitress Dasha always meets with a smile, serves quickly, always offers dishes to choose from. I am allergic to flour products and they treated me with understanding, replacing flour dishes with others, Maid Lyuba always maintains cleanliness and order, changes bedding and towels on time, it is always clean in the hall and on the stairs, The territory is also always in perfect order, There is a nursery playground, And all this is led by the hostess of the hotel, Irina Viktorovna, who can be contacted for any question and at any time, and she will always help, We will definitely come here on our next vacation, We wish the Cruise Hotel prosperity and stability, and personally Irina Viktorovna good health and more good vacationers,
Sincerely, the Lazarev family,
Sincerely, the Lazarev family,
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• traveled 6 years ago
The overall impression is good, thanks to the sea, the sun, the beach. And now the whole truth about the Cruise Hotel: Not responsible staff - they can't remember what they promise at all. one)…. The booking sheet sent by Nadezhda is the daughter of the hostess (Irina Viktorovna) of the Cruise hotel 3 times.
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The overall impression is good, thanks to the sea, the sun, the beach.
And now the whole truth about the Cruise Hotel:
Not responsible staff - they can't remember what they promise at all.
one)…. The booking sheet sent by Nadezhda is the daughter of the hostess (Irina Viktorovna) of the Cruise hotel 3 times. (The whole truth: there are three of us, two adults and a child (3 years old). I chose a 3-bed room, but when I found out that in 3-bed rooms, the third place is a folding chair, we decided that we need to look for another hotel, but Nadezhda offered 4- x local room, with payment for a 3-bed room, and then I agreed), in the booking sheet, Nadezhda indicated the amount of a three-bed room, but the number indicated a 4-bed one.
--Let's go further... payment of days for a 3-bed room! The site indicated the amount until June 15.2018 -1300.00 rubles, from June 16.2018. RUB 1700.00 We have booked a room since June 13.2018. until June 22.2018 i. e. 3 days for 1300.00 rubles and 6 days for 1700.00 rubles. - Nadezhda calculated 2 days for 1300.00 and 7 days for 1700.00, where is the logic? ! Pointed out to her an error in the calculation, corrected it. This is how Nadezhda was justified - (Well, I am a creative person, so forgive me) with the accuracy of the problem, but I try my best)) in the future you will communicate with Yulia. She is a professional in this..... I promise to treat you with a delicious dessert (she wrote to me about this three times in all our correspondence about what she would treat with dessert..... nooo dear readers of the comment she never did, but do you know why? Because nature she has such an empty talker! (in general, I don’t need this dessert for nothing, to be honest... I don’t like people who don’t keep their word, despite the fact that no one asked her about it!
Further…. . We booked a transfer at the hotel for 1300.00 rubles, we promised a good driver.
The whole truth: 1) You can get to the hotel from the airport for 1000.00 rubles. (both back and forth)!
2) I drove a stupid one, we waited for him with a child in our arms for about 40 minutes at night. When I expressed dissatisfaction with him on emotions, he cursed and yelled as if cut to redness - generally unbalanced (in a word, I have never met such boors, and even more so expected from a person who earns in the tour zone. We arrived at the hotel (I was in tears, nowhere to go, with a small child to look for another car, and even in the middle of the night..... )
Further worse. . .
3) Julia meets us! All dissatisfied, woke up, you need to meet, can you imagine? He escorts us to a room with an armchair (in a triple room, can you imagine? ), I say, but how? : we were promised a quadruple room, found her a booking sheet, showed it. But she didn’t care about this booking sheet... , the amount is indicated for a 3-bed room, I don’t know, etc. , we’ll figure it out tomorrow... and in a rude and impudent tone. (Forgive me, yes, I allowed myself to show my displeasure after this taxi driver, with a sleeping child in my arms and you sleep on a folding chair for those, and tomorrow we'll see). - "Nooo Julia, figure it out now, call someone who will explain to you that we were promised a 4-bed room. " Yulia went into hysterics, let's just say - "I'm going to wake a person because of you... " (and we didn’t fly here)....she woke up this Irina Viktorovna, apparently found out everything, well, with a crazy gait, she took us to a 4-bed room.
We fell asleep. The mood woke up at zero ((((. The morning began with trials, there was almost nothing in the room, Julia didn’t tell us anything, (there’s not enough bed linen, there’s not even a kettle) For those you arrived, drink water and sleep, these are the things … What time is breakfast and where is it at all???
We called Irina, met at the reception.
Regarding the behavior of Yulia, I. V. I promised to have a conversation with her about how to communicate with the guests, but I doubt it....Since the fish rots from the head and everything became clear from the first day, Irina Viktorovna smells like a burner !! ! At 8 am!!!
I summed up all my emotions and put them in my pocket (((((we arrived at the sea, and not at the hotel, well, we began to live, paid for everything and tried not to communicate with the staff at all. And by the way, during the time we were there were the price for a 3-bed room suddenly fell)))) and the cost of the room became 1600.00))), and we continued to rest for 1700.00)
Breakfasts: For some reason, porridge with vanilla (daughter didn’t eat), shawarma was somehow in the morning (SHAWARMA IN THE MORNING !!! ))), at lunch, pasta was somehow served (instant) with meatballs and compote for 170 rubles. , for dinner, a puff pastry in which there was a chicken drumstick, which was difficult to swallow. Once at lunch we ate only the main course and compote, but they counted us as a whole dinner (there are a lot of such missteps at the hotel) In general, in terms of nutrition, we ate cheaper and tastier in the canteen, which is located towards the beach.
I was interested in other guests how they are here and how much they pay for a room, also not without dissatisfaction), but they rested cheaper, they paid 500 rubles per person per day, well, and more + breakfast is included, of course, we also included, if we 1700:3=566 rubles, for 1782 rubles. we paid more than it cost, it turns out, we also cheated 300 rubles for a taxi, we got on our nerves with the check-in, the taxi driver, the unbalanced Yulia and the forever dated hostess in the background, got on our nerves)
And with cleaning, it’s a problem, Aunt Lyuba is the kindest woman, one for 20 rooms + plus watering flowers, cleaning the territory, albeit a little small, cleaning the cafe and generally everywhere, + a bunch of other duties, in 9 days she managed to come to us 4 time, I'm incredibly grateful to her). The hostess of the hotel saves on the second maid, instead of Aunt Lyuba, I would have already run away from this hotel. In general, I am satisfied with the rest (after all, we came for the sun and salty water), but this hotel is more than anything! "Thank you" to the hotel Cruise for the first impressions of the Crimea).
In the room, okay. I will not describe.
I wrote the truth, because I did not understand these praised reviews about the hotel, thanks to you! those who write or not the truth (maybe these reviews are written by the hotel itself) or those who keep silent about the truth, I chose this hotel (((unfortunately, now I will not be gullible to good reviews.
And now the whole truth about the Cruise Hotel:
Not responsible staff - they can't remember what they promise at all.
one)…. The booking sheet sent by Nadezhda is the daughter of the hostess (Irina Viktorovna) of the Cruise hotel 3 times. (The whole truth: there are three of us, two adults and a child (3 years old). I chose a 3-bed room, but when I found out that in 3-bed rooms, the third place is a folding chair, we decided that we need to look for another hotel, but Nadezhda offered 4- x local room, with payment for a 3-bed room, and then I agreed), in the booking sheet, Nadezhda indicated the amount of a three-bed room, but the number indicated a 4-bed one.
--Let's go further... payment of days for a 3-bed room! The site indicated the amount until June 15.2018 -1300.00 rubles, from June 16.2018. RUB 1700.00 We have booked a room since June 13.2018. until June 22.2018 i. e. 3 days for 1300.00 rubles and 6 days for 1700.00 rubles. - Nadezhda calculated 2 days for 1300.00 and 7 days for 1700.00, where is the logic? ! Pointed out to her an error in the calculation, corrected it. This is how Nadezhda was justified - (Well, I am a creative person, so forgive me) with the accuracy of the problem, but I try my best)) in the future you will communicate with Yulia. She is a professional in this..... I promise to treat you with a delicious dessert (she wrote to me about this three times in all our correspondence about what she would treat with dessert..... nooo dear readers of the comment she never did, but do you know why? Because nature she has such an empty talker! (in general, I don’t need this dessert for nothing, to be honest... I don’t like people who don’t keep their word, despite the fact that no one asked her about it!
Further…. . We booked a transfer at the hotel for 1300.00 rubles, we promised a good driver.
The whole truth: 1) You can get to the hotel from the airport for 1000.00 rubles. (both back and forth)!
2) I drove a stupid one, we waited for him with a child in our arms for about 40 minutes at night. When I expressed dissatisfaction with him on emotions, he cursed and yelled as if cut to redness - generally unbalanced (in a word, I have never met such boors, and even more so expected from a person who earns in the tour zone. We arrived at the hotel (I was in tears, nowhere to go, with a small child to look for another car, and even in the middle of the night..... )
Further worse. . .
3) Julia meets us! All dissatisfied, woke up, you need to meet, can you imagine? He escorts us to a room with an armchair (in a triple room, can you imagine? ), I say, but how? : we were promised a quadruple room, found her a booking sheet, showed it. But she didn’t care about this booking sheet... , the amount is indicated for a 3-bed room, I don’t know, etc. , we’ll figure it out tomorrow... and in a rude and impudent tone. (Forgive me, yes, I allowed myself to show my displeasure after this taxi driver, with a sleeping child in my arms and you sleep on a folding chair for those, and tomorrow we'll see). - "Nooo Julia, figure it out now, call someone who will explain to you that we were promised a 4-bed room. " Yulia went into hysterics, let's just say - "I'm going to wake a person because of you... " (and we didn’t fly here)....she woke up this Irina Viktorovna, apparently found out everything, well, with a crazy gait, she took us to a 4-bed room.
We fell asleep. The mood woke up at zero ((((. The morning began with trials, there was almost nothing in the room, Julia didn’t tell us anything, (there’s not enough bed linen, there’s not even a kettle) For those you arrived, drink water and sleep, these are the things … What time is breakfast and where is it at all???
We called Irina, met at the reception.
Regarding the behavior of Yulia, I. V. I promised to have a conversation with her about how to communicate with the guests, but I doubt it....Since the fish rots from the head and everything became clear from the first day, Irina Viktorovna smells like a burner !! ! At 8 am!!!
I summed up all my emotions and put them in my pocket (((((we arrived at the sea, and not at the hotel, well, we began to live, paid for everything and tried not to communicate with the staff at all. And by the way, during the time we were there were the price for a 3-bed room suddenly fell)))) and the cost of the room became 1600.00))), and we continued to rest for 1700.00)
Breakfasts: For some reason, porridge with vanilla (daughter didn’t eat), shawarma was somehow in the morning (SHAWARMA IN THE MORNING !!! ))), at lunch, pasta was somehow served (instant) with meatballs and compote for 170 rubles. , for dinner, a puff pastry in which there was a chicken drumstick, which was difficult to swallow. Once at lunch we ate only the main course and compote, but they counted us as a whole dinner (there are a lot of such missteps at the hotel) In general, in terms of nutrition, we ate cheaper and tastier in the canteen, which is located towards the beach.
I was interested in other guests how they are here and how much they pay for a room, also not without dissatisfaction), but they rested cheaper, they paid 500 rubles per person per day, well, and more + breakfast is included, of course, we also included, if we 1700:3=566 rubles, for 1782 rubles. we paid more than it cost, it turns out, we also cheated 300 rubles for a taxi, we got on our nerves with the check-in, the taxi driver, the unbalanced Yulia and the forever dated hostess in the background, got on our nerves)
And with cleaning, it’s a problem, Aunt Lyuba is the kindest woman, one for 20 rooms + plus watering flowers, cleaning the territory, albeit a little small, cleaning the cafe and generally everywhere, + a bunch of other duties, in 9 days she managed to come to us 4 time, I'm incredibly grateful to her). The hostess of the hotel saves on the second maid, instead of Aunt Lyuba, I would have already run away from this hotel. In general, I am satisfied with the rest (after all, we came for the sun and salty water), but this hotel is more than anything! "Thank you" to the hotel Cruise for the first impressions of the Crimea).
In the room, okay. I will not describe.
I wrote the truth, because I did not understand these praised reviews about the hotel, thanks to you! those who write or not the truth (maybe these reviews are written by the hotel itself) or those who keep silent about the truth, I chose this hotel (((unfortunately, now I will not be gullible to good reviews.
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We rested at the Cruise Hotel in August 2017 with two children. I really liked the friendly, welcoming atmosphere of the hotel. Many thanks to the staff, especially the administrator Yulia, the owner Irina Viktorovna. During the day, the heat was about 40 degrees and it was hard to go somewhere at this time with a small child.
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We rested at the Cruise Hotel in August 2017 with two children. I really liked the friendly, welcoming atmosphere of the hotel. Many thanks to the staff, especially the administrator Yulia, the owner Irina Viktorovna. During the day, the heat was about 40 degrees and it was hard to go somewhere at this time with a small child. But it was very nice to be in a cozy and clean room, cleaning took place every day. The food is delicious, plentiful. Well-groomed and flourishing territory of the hotel village "Skif", where it is pleasant to take a walk in the evenings. Near the market, shops where you can buy various sweets (cheese, churchkhella, oriental sweets, pastries, nuts, fruits, smoked fish), souvenirs, baby food. Nice beach near the hotel, clean warm sea. For children, there are many entertainments such as rental of gyroscooters, cars, trampolines and more. What could be better than such a wonderful holiday for a family with children. Thank you very much for your care, comfort and hospitality. We are planning to visit you again!
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This is the second year we have stayed at this hotel. And frankly, even better. This is especially true for nutrition. Thanks a lot to the chefs, everything is delicious, various dishes, delicious barbecue, vegetables, pizza. Dessert, sweets were always served) Someone wrote about dumplings, but what, dumplings are very tasty, they sculpted themselves, not purchased.
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This is the second year we have stayed at this hotel. And frankly, even better. This is especially true for nutrition. Thanks a lot to the chefs, everything is delicious, various dishes, delicious barbecue, vegetables, pizza. Dessert, sweets were always served) Someone wrote about dumplings, but what, dumplings are very tasty, they sculpted themselves, not purchased. Thank you very much Irina, she is always hospitable and attentive to requests. Thank you very much Julichka, smiling, friendly and attentive. Thanks to the girls who did the cleaning. But WI-FI didn't work very well. Basically, we didn't need it. I recommend the Cruise Hotel.
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After a bad experience in the private sector, she turned to Cruise on the recommendation of other vacationers. Check in was quick, room was clean, cozy and comfortable. Daily cleaning, order and silence. The sounds of music from the neighboring hotel were a little embarrassing, since our windows faced it, but with the balcony closed it was quite calm.
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After a bad experience in the private sector, she turned to Cruise on the recommendation of other vacationers. Check in was quick, room was clean, cozy and comfortable. Daily cleaning, order and silence. The sounds of music from the neighboring hotel were a little embarrassing, since our windows faced it, but with the balcony closed it was quite calm. The main thing is that both my mother and children (16 and 2 years old) liked the rest in this hotel. The playground was very helpful in the evenings. The eldest daughter especially liked the chicken kebab and Caesar salad, and I liked the desire of all the staff to make our stay more comfortable, they fulfilled any requests and were extremely polite. Thank you.
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The hotel was recommended to us by friends, and we did not regret it at all. The hotel has a friendly atmosphere. All requests were immediately responded to, for example, we asked for an electric kettle in the room. I really liked the kitchen. We thanked the chefs when we were resting, and now we thank them here.
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The hotel was recommended to us by friends, and we did not regret it at all. The hotel has a friendly atmosphere. All requests were immediately responded to, for example, we asked for an electric kettle in the room.
I really liked the kitchen. We thanked the chefs when we were resting, and now we thank them here. The food is delicious and truly homemade.
The rooms are clean, daily cleaning is very high quality, and this is done during the absence of vacationers. There is a TV set-top box with a USB output, you can probably take your favorite films on a flash drive.
The only small drawback, in our opinion, is the not very good working wi-fi.
I really liked the kitchen. We thanked the chefs when we were resting, and now we thank them here. The food is delicious and truly homemade.
The rooms are clean, daily cleaning is very high quality, and this is done during the absence of vacationers. There is a TV set-top box with a USB output, you can probably take your favorite films on a flash drive.
The only small drawback, in our opinion, is the not very good working wi-fi.
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Good afternoon, in 2016 I arrived at the Cruise Hotel, by the way, this is the second year in a row where I rested. The room remained just as cozy, clean and pleasant, the only thing that I didn’t like was the bedspread with decorative pillows, it seems that they have not been washed for a whole year because extraneous odors were very clearly felt from them, and the pillows, and in general with divorces and stains.
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Good afternoon, in 2016 I arrived at the Cruise Hotel, by the way, this is the second year in a row where I rested. The room remained just as cozy, clean and pleasant, the only thing that I didn’t like was the bedspread with decorative pillows, it seems that they have not been washed for a whole year because extraneous odors were very clearly felt from them, and the pillows, and in general with divorces and stains. WIFI can be everywhere, but it is so slow that it is impossible to use it in the room, only downstairs in the cafe. Also, two meals a day raises very big questions, since the price has increased compared to last year, while the quality and variety, on the contrary, have decreased. For example, last year we ate from salads both herring under a fur coat and Olivier, we could not get enough straight, and the portions were just what we needed, in general, they were fed royally. In the same year, all salads became cabbage by 90 percent, portions were small, and dumplings were given a couple of times for dinner. This is probably more a question for the chef. By the way, business lunches in our city center are cheaper, but the portions are large, and the choice of three dishes. Of course, and here I would like some kind of alternative, because I, and many people, have their own preferences in food. I really hope that these comments will be taken into account, because in general I enjoyed my stay at the Cruise and I would like to visit this hotel again. There are no complaints about the service at all, good room cleaning, responsiveness, help in solving some problems and questions, special thanks to Yulia, Nadia and Ilya.
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Thanks to my daughter for giving me such a vacation. And to all the staff of the hotel "CRUISE" for a wonderful holiday, food (everything is homemade - delicious), polite attitude towards vacationers. Learned a lot of simple and delicious dishes. Hello everyone and see you again.
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Thanks to my daughter for giving me such a vacation. And to all the staff of the hotel "CRUISE" for a wonderful holiday, food (everything is homemade - delicious), polite attitude towards vacationers. Learned a lot of simple and delicious dishes. Hello everyone and see you again.
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HAVE AN UNFORGETTABLE HOLIDAY IN THIS HOTEL! ALL STAFF, STARTING FROM THE HOSTESS - DIRECTOR, IRINA CREATE A HOME AND WARM ATMOSPHERE OF RELATIONSHIPS. KITCHEN, THIS IS A SEPARATE SONG AND RESPECT TO THE COOK NATASHA! THROUGHOUT YOUR STAY. NO REPEAT! ALL DISHES WERE VERY DELICIOUS AND, NOT LESS IMPORTANT, ARTISTICALLY SERVED! ALL REQUESTS WERE PERFORMED INSTANTLY! PRICES WERE GREAT.
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HAVE AN UNFORGETTABLE HOLIDAY IN THIS HOTEL! ALL STAFF, STARTING FROM THE HOSTESS - DIRECTOR, IRINA CREATE A HOME AND WARM ATMOSPHERE OF RELATIONSHIPS. KITCHEN, THIS IS A SEPARATE SONG AND RESPECT TO THE COOK NATASHA! THROUGHOUT YOUR STAY. NO REPEAT! ALL DISHES WERE VERY DELICIOUS AND, NOT LESS IMPORTANT, ARTISTICALLY SERVED! ALL REQUESTS WERE PERFORMED INSTANTLY! PRICES WERE GREAT. ILYA , IRINA 'S SON COOKED GREATLY ON THE GRILL , MET AND SEE OFF TO THE AIRPORT . INTERESTING PERSON AND PLEASANT INTERVIEWER. GENERALLY, THE HOME TEAM OF THIS HOTEL IS DELICATE AND ATTENTIVE TO THEIR VACATIONS! I RECOMMEND THIS HOTEL TO EVERYONE!! ! DESPITE THE THAT 64 HOTELS ARE LOCATED ON THE SKIF BASE, DURING OUR HOLIDAY, WE HAVE CONFIRMED WITH MY HUSBAND IN THE OPINION - OUR BEST !!!!!
WITH RESPECT TO ALL STAFF AND THANKS
LYUDMILA AND ALEXEY.
SAINT PETERSBURG.
WITH RESPECT TO ALL STAFF AND THANKS
LYUDMILA AND ALEXEY.
SAINT PETERSBURG.
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