I liked the hotel, it's clean, comfortable, the cafe is delicious, the prices are not expensive.
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I liked the hotel, it's clean, comfortable, the cafe is delicious, the prices are not expensive.
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• traveled 7 years ago
We rested at the very end of the 2017 season in the Crimea in Nikolaevka. It was no longer hot, but the sea was still warm. We stopped at the Irina Hotel in the very center of Nikolaevka, the hotel was booked in advance, found on the Internet. Almost everyone liked the hotel - quiet, sauna, swimming pool, clean, comfortable, the cafe is tasty and not expensive.
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We rested at the very end of the 2017 season in the Crimea in Nikolaevka. It was no longer hot, but the sea was still warm. We stopped at the Irina Hotel in the very center of Nikolaevka, the hotel was booked in advance, found on the Internet. Almost everyone liked the hotel - quiet, sauna, swimming pool, clean, comfortable, the cafe is tasty and not expensive. It is literally two minutes walk to the sea, seven minutes to the amusement park. The location is good, the center, and the territory is closed and therefore quiet in the hotel. There is a bathhouse and two pools, one outside, but it was already cool to swim in it, and the second under the roof next to the bathhouse, with an artificial wave and a jacuzzi. Very cool, went almost every evening. The rooms are large enough and comfortable, cleaned every other day, in general the hotel is quite clean. I really liked the cuisine in the cafe, not expensive and tasty. We will probably return to a hotter time of the year, otherwise it is still cool in October in the Crimea.
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• traveled 7 years ago
We went to the Crimea this year, we stayed at the Irina Hotel in Nikolaevka. I really liked the value for money. Very decent service for a frankly not high price tag. The hotel is certainly not sterile, but everything is quite clean and tidy. Also, people are generally quite simple and friendly, without high expectations and claims.
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We went to the Crimea this year, we stayed at the Irina Hotel in Nikolaevka. I really liked the value for money. Very decent service for a frankly not high price tag. The hotel is certainly not sterile, but everything is quite clean and tidy. Also, people are generally quite simple and friendly, without high expectations and claims. Everything is quite modern and at the same time simple in Crimean style. In short, we rested mentally, slept softly, ate deliciously. The cafe-restaurant in Irina is also not expensive, but with good tasty cuisine, honest portions. Sauna with a Jacuzzi and a pool with an artificial wave separately pleased.
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Just returned from Crimea. I had a rest with friends in Nikolaevka, first we stopped at one hotel (there will be a separate review about it, and so that later they don’t say that I write only bad reviews - I’ll leave a good one too), in general, we didn’t like the first hotel and we moved to the Irina hotel .
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Just returned from Crimea. I had a rest with friends in Nikolaevka, first we stopped at one hotel (there will be a separate review about it, and so that later they don’t say that I write only bad reviews - I’ll leave a good one too), in general, we didn’t like the first hotel and we moved to the Irina hotel . In principle, everything is fine, there is nothing to complain about, the service and prices correspond. The main thing is clean, you don’t need a lot of money for cleanliness and it’s nice. Air-conditioned rooms, swimming pool, very convenient - five minutes to the sea, shops, cafes, clubs - everything is nearby. If I find myself in Nikolayevka, I will stay here again))
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We rested at the Irina Hotel in July 2017, with a company with children. A very cozy hotel, close to the beach, in the very center of Nikolaevka, but most importantly, the prices are very reasonable. In vain they say that in Crimea there is zero service and high prices. Very attentive, polite and unobtrusive service at good prices.
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We rested at the Irina Hotel in July 2017, with a company with children. A very cozy hotel, close to the beach, in the very center of Nikolaevka, but most importantly, the prices are very reasonable. In vain they say that in Crimea there is zero service and high prices. Very attentive, polite and unobtrusive service at good prices. I think we'll be back next year.
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We lived a couple of weeks at the Irina Hotel in Nikolaevka, we really liked it, the rooms are clean and large, there is a bathhouse and a children's pool and a playground on the territory, the children really like it and most importantly you have time to relax from them while they play there, the territory is closed.
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We lived a couple of weeks at the Irina Hotel in Nikolaevka, we really liked it, the rooms are clean and large, there is a bathhouse and a children's pool and a playground on the territory, the children really like it and most importantly you have time to relax from them while they play there, the territory is closed. Meals and accommodation are not expensive enough, they simply cannot be compared with Moscow. Next year we will come again, we made friends with the owners, very good people.
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We rested at the beginning of the season. There are few people. Rooms with a sauna is something we went every day. Swimming pool on site, playground. For children, it is generally ideal, the territory is closed, there are slides, a children's pool, attractions, the children are just happy. We will definitely go again next year, as the prices are very democratic.
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We rested at the beginning of the season. There are few people. Rooms with a sauna is something we went every day. Swimming pool on site, playground. For children, it is generally ideal, the territory is closed, there are slides, a children's pool, attractions, the children are just happy. We will definitely go again next year, as the prices are very democratic. In short, I recommend to everyone!
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• 10
We rested in Irina in the spring, booked on the Internet a little fearful, but as it turned out, we worried in vain, they met us right at the airport. The rooms are very comfortable, very friendly and polite staff, creates an atmosphere of good rest and good mood. We hope to visit you again! Huge thanks to everyone!.
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We rested in Irina in the spring, booked on the Internet a little fearful, but as it turned out, we worried in vain, they met us right at the airport. The rooms are very comfortable, very friendly and polite staff, creates an atmosphere of good rest and good mood. We hope to visit you again! Huge thanks to everyone!
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• 5
Rested in August 2015.2 adults, 3 children. The review is long, but if you are going to this hotel, I recommend reading and thinking “Is it worth it? ". Booking: There are no complaints, we wrote off the hotel manager by mail, discussed the date of arrival, made an advance payment and that's it, the price corresponds to the announced one and does not increase in the future.
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Rested in August 2015.2 adults, 3 children.
The review is long, but if you are going to this hotel, I recommend reading and thinking “Is it worth it? ".
Booking:
There are no complaints, we wrote off the hotel manager by mail, discussed the date of arrival, made an advance payment and that's it, the price corresponds to the announced one and does not increase in the future.
Meeting:
Be prepared for the fact that you may be met late and not even warned about it.
We arrived on August 15 on schedule, received the suitcases, leaving the airport building, it was a great surprise that from the crowd of people meeting with signs of different hotels, they did not find the coveted sign "Hotel Irina", although on August 14 they wrote off with the hostess with a reminder about the transfer. It took 15 minutes to meet almost no one left. I did not want to prop up the walls of the airport, besides with 2 small children, so we decided to look for another way to get to the hotel.
I advise you, if you order a transfer from the hotel, then look, for insurance, other ways to get from the airport to Nikolaevka.
Taxi drivers call the price too high and offer to take it at the rate of 1km = 67 rubles. (distance from the airport to Nikolaevka is 50.55 km). Don't settle for this price. We announced to the taxi drivers that we had booked a transfer for 1500 rubles. If you say that for this price you are going, and you will go higher by public transport, then those who want to take you are immediately. Parking at the airport is paid, so private "bombs" leave cars outside the airport, but it's not far, literally 1-2 minutes to walk. While we were waiting for the car, I decided to look again to see if our greeter had appeared. And lo and behold, a man with a sign “Hotel Irina” was waiting at the entrance, the answer to the question “Where were you before and why didn’t you meet at the time” was amazing, it turns out that we arrived early.
Judging by the reviews of other vacationers of the Irina hotel, this is far from an isolated case - http://nikolaevka. com. ua/reviews/nik_hot_irina.html
The driver's name was Anton, he apologized for being late and, as a token of compensation, made a discount of 200 rubles. Despite the fact that the first impression was spoiled, the mood for positive emotions from the rest remained, but in vain ...
Hotel:
The hotel corresponds to the photo posted on the site.
The hotel is located next to the sea, this is true, but I want to note that the sea, but not the beach. The beach in front of the hotel is washed out and unsuitable for recreation.
Hotel area:
The hotel area is small, there are several pavilions in which the cobwebs have apparently never been removed, a very unpleasant sight. There are 2 small pools, in August the water in them does not warm up and is quite cold.
Check in:
The room was not ready for our arrival. We were asked to wait 15 minutes at the reception desk.
In principle, there is nothing terrible in this, you can wait, but while waiting, the administrator expressed dissatisfaction, irritation and her dislike for the cleaner Zinaida. Hotel guests at all do not need to know about internal problems between staff. Leave the showdown closed to guests.
Number:
Our room number 8 was on the second floor, designed for 4 people with the possibility of settling the 5th for an extra charge. fee. The room cost us 2495 rubles. /day. But with that dirt in the room and with the attitude towards guests and the inability to organize order in the hotel, even half of this amount is great, I would not pay even 100 rubles for such a room.
The room has 2 rooms.
One room has 1 double bed, sofa. There are also 2 armchairs, one of which stands in the corner and to which, with all the desire, it is impossible to get through, because on one side there is a table close to it, on the other side there is a sofa, why this chair is needed is not clear.
There is a refrigerator in the room, a TV, air conditioning, an old, old bedside table on which there is a kettle, inside there is a safe that was not working. For 5 guests there was 1 plate and 2 dirty, chipped tea cups in the room. There is a carpet on the floor, which is not vacuumed, but wiped with a dirty floor cloth.
In the other room there is a double bed, as old as a bedside table, a trellis, and, probably, a wardrobe from the First World War, in which guests are invited to hang things. The dimensions of the cabinet were simply surprising, it would be possible to put things in it, well, at least 2 people, but obviously not 5. Gentlemen, well, if you declare that the room is designed for 4 people, this does not mean that you need to provide only a bed. It’s scary to touch the closet, because it seemed that it could just fall apart, apparently the other guests didn’t use it, because there wasn’t a single hanger inside the closet. With a question about the lack of hangers in the closet, contact the administrator.
The surprise on the administrator’s face cannot be expressed in words, why she didn’t understand the hangers for the guests, but nevertheless, after a few minutes of surprise, she asked how many hangers we need, since there were five of us, they asked us to bring at least 5 coat hangers. The administrator also added that they shouldn’t be worried about the room, and you need to contact the cleaners, this position is not clear to me, but oh well ...After 15 minutes, the hangers were brought to us, but they looked like they were all over the hotel and there were only 3, they said “More No! ! ! ". The second room has tiles on the floor and no rug, but maybe it's better than a dirty carpet. Behind the trellis we got packs of cigarettes, cookies from previous guests, it is not clear how the room is cleaned when all this garbage was visible.
One day, sunglasses fell behind the trellis, I had to get them out, but how much cobwebs there were, it’s simply beyond words, apparently they simply didn’t wash there for the entire period of the existence of this hotel.
Shower room + bathroom. There is no rug either in the shower room or in the room itself, to take a shower you need to stand directly on the tiles, well, at least it is unsafe.
Instead of a rug on the floor in front of the toilet, there is a dirty floor rag (I couldn’t resist and photographed the “miracle of the rug” photo), this rag replaces the rug, and they also wash the floors in the toilet. The rag is unpleasant, dirty, it's just a nightmare. Upon arrival, there was one tiny, individual bar of soap, which other hotels provide per guest and a roll of toilet paper. It was announced that this is for all 14 days. To the question “Why did you pay 2500 rubles per day, do you get a place for a bed? » the cleaner said all the questions to the administrator.
But upon arrival, we were given a broom, a scoop and were told “Keep cleanliness yourself” ...
In the week of departure from the hotel (we left on Saturday), they cleaned us once - on Monday. On Friday, a question was asked to the administrator about the cleaning, the administrator replied that the cleaning was carried out as far as possible, and apparently as much as desired. There is no question of any cleaning every other day. Change of bed linen was also very original. On the day when they were supposed to change the linen, there was a child in the room, the cleaning lady asked the child to remove all the bed linen, because she does not have time for this…
Nutrition:
This topic deserves special attention. Dear owner of the hotel Irina, remove the item from the description of the services provided, namely “For extra. We provide complex meals for a fee.
Read the guest reviews, lately they have been completely non-positive, including complaints about complex nutrition, and advice - listen to them, with such an attitude, negative reviews will appear more and more.
On the day of arrival, we decided to have lunch at the hotel, there was practically nothing of the declared dishes, but what we still found had to wait 1.5 hours. In the evening we came to the cafe for dinner. The children ordered dumplings. While waiting for dumplings, there was a feeling that the cooks kneaded the dough, boiled potatoes, mashed and then sculpted dumplings and cooked, waiting for dumplings took 1.5 hours, during which time the children managed to fall asleep, well, accordingly, there was no longer any talk of any dinner, the children were left without supper.
The question was asked “Why so long? ". We were told that the complexes should be ordered in advance, at least 40 MINUTES in advance! ! ! (we waited 1.5 hours).
The next day, we made an order not in 40 minutes, but decided to order lunch right in the morning, but in the morning there was practically nothing from the provided set lunch menu. WHY write 5 soups in the set menu if there is only 1, why write 5 side dishes if there is only 1, etc. ? Ordered for 14 hours what was. But even with a pre-order we had to wait 1.5 hours for our lunch! ! ! ! Dinner also failed, we also expected it for about 2 hours, the children fell asleep again.
A question was asked to the administrator about the service of set meals, why there is practically nothing of what was declared in me and why such a long wait. The literal answer is "We are not going to work at a loss. "
Well, Gentlemen, there really were no crowds of visitors in your cafe.
If for 1 day of serving complex meals in the amount of 500 rubles per person (and we have 2500 rubles from our family) it is to work at a loss, then it’s really easier not to serve anyone at all. Although I will get better, there were still diners, every day at the same time - this is the hotel staff. Apparently, the menu with complexes is designed not for guests, but for staff.
There were no more attempts to eat at the hotel. There are no problems where to eat, there are many cafes and canteens around. Prices are almost the same everywhere.
About prices:
The prices in the hotel are too high, the quality that is offered cannot be worth that kind of money. A little about housing prices, and what options are available. The nearby hotel "Maxim", is also 2 minutes from the sea, provides rooms for a day - 450 rubles. vzr. , 225 rub.
children, the price includes breakfast, beach towels, a massage chair and wi fi, maybe I don’t remember the exact price, if it’s expensive, you can find it even cheaper, but it will be a private sector, and it’s 5 minutes walk to the sea, the price is for person 200 rub. /day.
Advice do not rush to pay for the hotel, there are always places, there are VERY many hotels around, which also have free rooms.
Everyone has a choice, but if you want washed towels, 1 toilet paper, a dirty room, unwashed floors, terrible service, long hours of waiting for lunch / dinner, then you should go to this “wonderful” hotel. But we will never return there, this is the worst hotel we have ever been to.
Apparently the hotel needs a competent leader and perhaps everything will work out well for the hotel.
Good luck!
The review is long, but if you are going to this hotel, I recommend reading and thinking “Is it worth it? ".
Booking:
There are no complaints, we wrote off the hotel manager by mail, discussed the date of arrival, made an advance payment and that's it, the price corresponds to the announced one and does not increase in the future.
Meeting:
Be prepared for the fact that you may be met late and not even warned about it.
We arrived on August 15 on schedule, received the suitcases, leaving the airport building, it was a great surprise that from the crowd of people meeting with signs of different hotels, they did not find the coveted sign "Hotel Irina", although on August 14 they wrote off with the hostess with a reminder about the transfer. It took 15 minutes to meet almost no one left. I did not want to prop up the walls of the airport, besides with 2 small children, so we decided to look for another way to get to the hotel.
I advise you, if you order a transfer from the hotel, then look, for insurance, other ways to get from the airport to Nikolaevka.
Taxi drivers call the price too high and offer to take it at the rate of 1km = 67 rubles. (distance from the airport to Nikolaevka is 50.55 km). Don't settle for this price. We announced to the taxi drivers that we had booked a transfer for 1500 rubles. If you say that for this price you are going, and you will go higher by public transport, then those who want to take you are immediately. Parking at the airport is paid, so private "bombs" leave cars outside the airport, but it's not far, literally 1-2 minutes to walk. While we were waiting for the car, I decided to look again to see if our greeter had appeared. And lo and behold, a man with a sign “Hotel Irina” was waiting at the entrance, the answer to the question “Where were you before and why didn’t you meet at the time” was amazing, it turns out that we arrived early.
Judging by the reviews of other vacationers of the Irina hotel, this is far from an isolated case - http://nikolaevka. com. ua/reviews/nik_hot_irina.html
The driver's name was Anton, he apologized for being late and, as a token of compensation, made a discount of 200 rubles. Despite the fact that the first impression was spoiled, the mood for positive emotions from the rest remained, but in vain ...
Hotel:
The hotel corresponds to the photo posted on the site.
The hotel is located next to the sea, this is true, but I want to note that the sea, but not the beach. The beach in front of the hotel is washed out and unsuitable for recreation.
Hotel area:
The hotel area is small, there are several pavilions in which the cobwebs have apparently never been removed, a very unpleasant sight. There are 2 small pools, in August the water in them does not warm up and is quite cold.
Check in:
The room was not ready for our arrival. We were asked to wait 15 minutes at the reception desk.
In principle, there is nothing terrible in this, you can wait, but while waiting, the administrator expressed dissatisfaction, irritation and her dislike for the cleaner Zinaida. Hotel guests at all do not need to know about internal problems between staff. Leave the showdown closed to guests.
Number:
Our room number 8 was on the second floor, designed for 4 people with the possibility of settling the 5th for an extra charge. fee. The room cost us 2495 rubles. /day. But with that dirt in the room and with the attitude towards guests and the inability to organize order in the hotel, even half of this amount is great, I would not pay even 100 rubles for such a room.
The room has 2 rooms.
One room has 1 double bed, sofa. There are also 2 armchairs, one of which stands in the corner and to which, with all the desire, it is impossible to get through, because on one side there is a table close to it, on the other side there is a sofa, why this chair is needed is not clear.
There is a refrigerator in the room, a TV, air conditioning, an old, old bedside table on which there is a kettle, inside there is a safe that was not working. For 5 guests there was 1 plate and 2 dirty, chipped tea cups in the room. There is a carpet on the floor, which is not vacuumed, but wiped with a dirty floor cloth.
In the other room there is a double bed, as old as a bedside table, a trellis, and, probably, a wardrobe from the First World War, in which guests are invited to hang things. The dimensions of the cabinet were simply surprising, it would be possible to put things in it, well, at least 2 people, but obviously not 5. Gentlemen, well, if you declare that the room is designed for 4 people, this does not mean that you need to provide only a bed. It’s scary to touch the closet, because it seemed that it could just fall apart, apparently the other guests didn’t use it, because there wasn’t a single hanger inside the closet. With a question about the lack of hangers in the closet, contact the administrator.
The surprise on the administrator’s face cannot be expressed in words, why she didn’t understand the hangers for the guests, but nevertheless, after a few minutes of surprise, she asked how many hangers we need, since there were five of us, they asked us to bring at least 5 coat hangers. The administrator also added that they shouldn’t be worried about the room, and you need to contact the cleaners, this position is not clear to me, but oh well ...After 15 minutes, the hangers were brought to us, but they looked like they were all over the hotel and there were only 3, they said “More No! ! ! ". The second room has tiles on the floor and no rug, but maybe it's better than a dirty carpet. Behind the trellis we got packs of cigarettes, cookies from previous guests, it is not clear how the room is cleaned when all this garbage was visible.
One day, sunglasses fell behind the trellis, I had to get them out, but how much cobwebs there were, it’s simply beyond words, apparently they simply didn’t wash there for the entire period of the existence of this hotel.
Shower room + bathroom. There is no rug either in the shower room or in the room itself, to take a shower you need to stand directly on the tiles, well, at least it is unsafe.
Instead of a rug on the floor in front of the toilet, there is a dirty floor rag (I couldn’t resist and photographed the “miracle of the rug” photo), this rag replaces the rug, and they also wash the floors in the toilet. The rag is unpleasant, dirty, it's just a nightmare. Upon arrival, there was one tiny, individual bar of soap, which other hotels provide per guest and a roll of toilet paper. It was announced that this is for all 14 days. To the question “Why did you pay 2500 rubles per day, do you get a place for a bed? » the cleaner said all the questions to the administrator.
But upon arrival, we were given a broom, a scoop and were told “Keep cleanliness yourself” ...
In the week of departure from the hotel (we left on Saturday), they cleaned us once - on Monday. On Friday, a question was asked to the administrator about the cleaning, the administrator replied that the cleaning was carried out as far as possible, and apparently as much as desired. There is no question of any cleaning every other day. Change of bed linen was also very original. On the day when they were supposed to change the linen, there was a child in the room, the cleaning lady asked the child to remove all the bed linen, because she does not have time for this…
Nutrition:
This topic deserves special attention. Dear owner of the hotel Irina, remove the item from the description of the services provided, namely “For extra. We provide complex meals for a fee.
Read the guest reviews, lately they have been completely non-positive, including complaints about complex nutrition, and advice - listen to them, with such an attitude, negative reviews will appear more and more.
On the day of arrival, we decided to have lunch at the hotel, there was practically nothing of the declared dishes, but what we still found had to wait 1.5 hours. In the evening we came to the cafe for dinner. The children ordered dumplings. While waiting for dumplings, there was a feeling that the cooks kneaded the dough, boiled potatoes, mashed and then sculpted dumplings and cooked, waiting for dumplings took 1.5 hours, during which time the children managed to fall asleep, well, accordingly, there was no longer any talk of any dinner, the children were left without supper.
The question was asked “Why so long? ". We were told that the complexes should be ordered in advance, at least 40 MINUTES in advance! ! ! (we waited 1.5 hours).
The next day, we made an order not in 40 minutes, but decided to order lunch right in the morning, but in the morning there was practically nothing from the provided set lunch menu. WHY write 5 soups in the set menu if there is only 1, why write 5 side dishes if there is only 1, etc. ? Ordered for 14 hours what was. But even with a pre-order we had to wait 1.5 hours for our lunch! ! ! ! Dinner also failed, we also expected it for about 2 hours, the children fell asleep again.
A question was asked to the administrator about the service of set meals, why there is practically nothing of what was declared in me and why such a long wait. The literal answer is "We are not going to work at a loss. "
Well, Gentlemen, there really were no crowds of visitors in your cafe.
If for 1 day of serving complex meals in the amount of 500 rubles per person (and we have 2500 rubles from our family) it is to work at a loss, then it’s really easier not to serve anyone at all. Although I will get better, there were still diners, every day at the same time - this is the hotel staff. Apparently, the menu with complexes is designed not for guests, but for staff.
There were no more attempts to eat at the hotel. There are no problems where to eat, there are many cafes and canteens around. Prices are almost the same everywhere.
About prices:
The prices in the hotel are too high, the quality that is offered cannot be worth that kind of money. A little about housing prices, and what options are available. The nearby hotel "Maxim", is also 2 minutes from the sea, provides rooms for a day - 450 rubles. vzr. , 225 rub.
children, the price includes breakfast, beach towels, a massage chair and wi fi, maybe I don’t remember the exact price, if it’s expensive, you can find it even cheaper, but it will be a private sector, and it’s 5 minutes walk to the sea, the price is for person 200 rub. /day.
Advice do not rush to pay for the hotel, there are always places, there are VERY many hotels around, which also have free rooms.
Everyone has a choice, but if you want washed towels, 1 toilet paper, a dirty room, unwashed floors, terrible service, long hours of waiting for lunch / dinner, then you should go to this “wonderful” hotel. But we will never return there, this is the worst hotel we have ever been to.
Apparently the hotel needs a competent leader and perhaps everything will work out well for the hotel.
Good luck!
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• 20
• traveled 9 years ago
We rested with a large company (5 families with children - a total of 19 people) rested in the "guest house Irina" (rooms on the 1st floor suite 11.12, 14), on the second floor 13 - this is a 2-room apartment in the first building with a balcony and on the 2nd floor , I don’t remember the number (the mirror in the closet was broken), we moved to the 3rd floor) from July 3 to July 15.
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We rested with a large company (5 families with children - a total of 19 people) rested in the "guest house Irina" (rooms on the 1st floor suite 11.12, 14), on the second floor 13 - this is a 2-room apartment in the first building with a balcony and on the 2nd floor , I don’t remember the number (the mirror in the closet was broken), we moved to the 3rd floor) from July 3 to July 15.2015 in the village of Nikolaevka at the address: st. Lenina d. 3.
Overall rating of the guest house - 3
Evaluation to the head Sharonova Irina - 2
Admin rating Alena - 3
Evaluation of the dining room and waiters - 2,
Maid rating - 4, for preparing the room - 3.
The chef's rating for the prepared dishes is 4 (the omelette is tasteless, tastes without milk, should it be lush or is it just eggs mixed with flour? ), for the speed of cooking - 2
The appearance of the hotel, courtyard, pool and dining room corresponds to the photo on the website, the cost of living also corresponded to the agreed one (booked a hotel in February, immediately paid 30% of the cost) - THIS IS THE ONLY POSITIVE MOMENT, the transfer from the airport cost the family 1300 rubles. For example, on the way back we hired a bus at the bus station (it turned out 600 rubles per family). Initially, we booked 3 rooms in a row on the 1st floor (11.12, 13), as a result, 13 was occupied. (I felt sorry for these people from number 13, after all, listening to such a large company with children for days on end, although initially it was possible to give them a distant number 14 for their own comfort - again, a big minus for the director). The room on the day of arrival turned out to be dirty - dust in the closet, sand under the bed, dirt, a forgotten piece of chess, pieces of paper, etc. After the remark, the maid washed everything, and brought towels for the face and hands upon request.
I want to express my gratitude to the only person in this hotel responsible for households. part of Zinaida, especially for attention, because the director Irina Sharonova, after the terrible service in the dining room, dirty rooms, did not even apologize and did not take any measures to eliminate the disgrace in the dining room in terms of service and customer service, to us not once after the incident did not come and say goodbye after the rest. We initially focused on complex nutrition? and its availability in the dining room (back in February, the availability of complex meals was discussed, on the website there is a coffee bar with complex meals and individual meals), (ordered for a specific time from the evening for breakfast, or got up at 7 in the morning in turn (many did not get enough sleep ) at the request of the administrator Alena, in the morning for lunch, and in the afternoon for dinner. ) Only 2 times in 15 days the waiters served us on time.
Our poor children, their stomach ached from hunger, while the cook cooked sausages with pasta for 1 hour and 10 minutes, at that moment the waiters served the dining table of the hotel staff. One evening, without waiting for dinner, my little daughter fell asleep at the table, well, the peak - one morning the waiters refused to serve us and said that the set meals were canceled, after the proceedings the order was accepted.
In addition to the long wait for food, the dishes were often confused, they brought something completely different from what was ordered, it was impossible to wait for bread for soup and scrambled eggs. (In general, what is there to talk about if 16-year-old waiter boys work in the dining room !!!!! ) I want to note that the cooks cook delicious, but VERY LONG, the food is not greasy, but several times they brought scrambled eggs without sausage, although, on the sausage menu. We expressed dissatisfaction and indignation on the issue of hourly service to the administrator and director, but the situation has not changed.
Unable to stand it, our neighbor Yulia expressed dissatisfaction with Irina Sharonova, to which she replied “I don’t care” - it was believed that the money for accommodation was received and the whole service ended there. Once we didn’t pay for breakfast, because the cash register didn’t work, we decided to pay for lunch, everyone was so scared that when our company came for lunch, there were signs with room numbers on the table, everything was covered, and the waiters us called for lunch - we were shocked, delighted and already hoped that this would be the case every day, but the next day they forgot to serve us lunch, because there was a change of waiters. 5 days before departure, we still could not stand it and ate in a nearby dining room - it is called a dining room (on the way to the central beach, because there is no beach opposite the hotel (the site indicates Location: We are located in the very center of Nikolaevka , on the first line from the sea, 50 meters from the beach.
, but you have to go further to the beach - in 50 meters the beach is simply washed away, continuous landslides and boulders, thanks to the neighboring recreation center, which allowed us to walk through their territory to the beach). I want to note that on the first floor of the hotel in your rooms you can meet large black southern cockroaches - I brought them out, poured washing powder in the corners and along the walls, washed two into the toilet bowl - it is necessary to treat these parasites in the hotel. One evening I came after the dining room to the room and saw the cockroach again - to be honest, I made a scandal. If not for the good company, the vacation would have been completely ruined. Further, we agreed that we would be allocated one pavilion for our 19 people, one fine day we found that strangers occupied the pavilion, it was rented along with a barbecue - the day was ruined. For the remaining 4 days, we had to pay for the gazebo so that it would no longer be occupied.
Cars are constantly parked in the yard opposite the rooms of building 1, once the car was washed right in the yard - not very pleasant for vacationers. I plan to transfer materials on recreation to the All-Russian Society for the Protection of Consumer Rights, Rospotrebnadzor, also to the Quality Control Society, I will definitely invite Flying in order to conduct an inspection in this institution. OUR FAMILY DOES NOT RECOMMEND HOTEL IRINA FOR REST. Apparently, Irina Sharonova writes all other reviews herself or visitors of such a level that no one cares about service, service and indifferent attitude towards guests. With us, visitors ordered dinner in the room for a fee and were indignant why the waiters did not clean the dishes. Either way, don't eat there.
If you booked a room on the second floor, the smoke from the brazier will ruin your entire vacation, so don’t choose a room above the brazier, indignant neighbors have already come to us that there’s nothing to breathe when we fry the barbecue. Also get ready for the fact that the rooms are very damp, wet things do not dry even on the dryers, choose a room on the sunny side or arrange drying with the maid.
This review will be posted on all sites of the Crimea and recreation in Russia, the materials will be sent to the appropriate authorities. Here's another question, we paid 200 rubles for any broken faceted glass, but will we be compensated for moral damage and spoiled rest and mood?
Yekaterinburg, July, 2015
Overall rating of the guest house - 3
Evaluation to the head Sharonova Irina - 2
Admin rating Alena - 3
Evaluation of the dining room and waiters - 2,
Maid rating - 4, for preparing the room - 3.
The chef's rating for the prepared dishes is 4 (the omelette is tasteless, tastes without milk, should it be lush or is it just eggs mixed with flour? ), for the speed of cooking - 2
The appearance of the hotel, courtyard, pool and dining room corresponds to the photo on the website, the cost of living also corresponded to the agreed one (booked a hotel in February, immediately paid 30% of the cost) - THIS IS THE ONLY POSITIVE MOMENT, the transfer from the airport cost the family 1300 rubles. For example, on the way back we hired a bus at the bus station (it turned out 600 rubles per family). Initially, we booked 3 rooms in a row on the 1st floor (11.12, 13), as a result, 13 was occupied. (I felt sorry for these people from number 13, after all, listening to such a large company with children for days on end, although initially it was possible to give them a distant number 14 for their own comfort - again, a big minus for the director). The room on the day of arrival turned out to be dirty - dust in the closet, sand under the bed, dirt, a forgotten piece of chess, pieces of paper, etc. After the remark, the maid washed everything, and brought towels for the face and hands upon request.
I want to express my gratitude to the only person in this hotel responsible for households. part of Zinaida, especially for attention, because the director Irina Sharonova, after the terrible service in the dining room, dirty rooms, did not even apologize and did not take any measures to eliminate the disgrace in the dining room in terms of service and customer service, to us not once after the incident did not come and say goodbye after the rest. We initially focused on complex nutrition? and its availability in the dining room (back in February, the availability of complex meals was discussed, on the website there is a coffee bar with complex meals and individual meals), (ordered for a specific time from the evening for breakfast, or got up at 7 in the morning in turn (many did not get enough sleep ) at the request of the administrator Alena, in the morning for lunch, and in the afternoon for dinner. ) Only 2 times in 15 days the waiters served us on time.
Our poor children, their stomach ached from hunger, while the cook cooked sausages with pasta for 1 hour and 10 minutes, at that moment the waiters served the dining table of the hotel staff. One evening, without waiting for dinner, my little daughter fell asleep at the table, well, the peak - one morning the waiters refused to serve us and said that the set meals were canceled, after the proceedings the order was accepted.
In addition to the long wait for food, the dishes were often confused, they brought something completely different from what was ordered, it was impossible to wait for bread for soup and scrambled eggs. (In general, what is there to talk about if 16-year-old waiter boys work in the dining room !!!!! ) I want to note that the cooks cook delicious, but VERY LONG, the food is not greasy, but several times they brought scrambled eggs without sausage, although, on the sausage menu. We expressed dissatisfaction and indignation on the issue of hourly service to the administrator and director, but the situation has not changed.
Unable to stand it, our neighbor Yulia expressed dissatisfaction with Irina Sharonova, to which she replied “I don’t care” - it was believed that the money for accommodation was received and the whole service ended there. Once we didn’t pay for breakfast, because the cash register didn’t work, we decided to pay for lunch, everyone was so scared that when our company came for lunch, there were signs with room numbers on the table, everything was covered, and the waiters us called for lunch - we were shocked, delighted and already hoped that this would be the case every day, but the next day they forgot to serve us lunch, because there was a change of waiters. 5 days before departure, we still could not stand it and ate in a nearby dining room - it is called a dining room (on the way to the central beach, because there is no beach opposite the hotel (the site indicates Location: We are located in the very center of Nikolaevka , on the first line from the sea, 50 meters from the beach.
, but you have to go further to the beach - in 50 meters the beach is simply washed away, continuous landslides and boulders, thanks to the neighboring recreation center, which allowed us to walk through their territory to the beach). I want to note that on the first floor of the hotel in your rooms you can meet large black southern cockroaches - I brought them out, poured washing powder in the corners and along the walls, washed two into the toilet bowl - it is necessary to treat these parasites in the hotel. One evening I came after the dining room to the room and saw the cockroach again - to be honest, I made a scandal. If not for the good company, the vacation would have been completely ruined. Further, we agreed that we would be allocated one pavilion for our 19 people, one fine day we found that strangers occupied the pavilion, it was rented along with a barbecue - the day was ruined. For the remaining 4 days, we had to pay for the gazebo so that it would no longer be occupied.
Cars are constantly parked in the yard opposite the rooms of building 1, once the car was washed right in the yard - not very pleasant for vacationers. I plan to transfer materials on recreation to the All-Russian Society for the Protection of Consumer Rights, Rospotrebnadzor, also to the Quality Control Society, I will definitely invite Flying in order to conduct an inspection in this institution. OUR FAMILY DOES NOT RECOMMEND HOTEL IRINA FOR REST. Apparently, Irina Sharonova writes all other reviews herself or visitors of such a level that no one cares about service, service and indifferent attitude towards guests. With us, visitors ordered dinner in the room for a fee and were indignant why the waiters did not clean the dishes. Either way, don't eat there.
If you booked a room on the second floor, the smoke from the brazier will ruin your entire vacation, so don’t choose a room above the brazier, indignant neighbors have already come to us that there’s nothing to breathe when we fry the barbecue. Also get ready for the fact that the rooms are very damp, wet things do not dry even on the dryers, choose a room on the sunny side or arrange drying with the maid.
This review will be posted on all sites of the Crimea and recreation in Russia, the materials will be sent to the appropriate authorities. Here's another question, we paid 200 rubles for any broken faceted glass, but will we be compensated for moral damage and spoiled rest and mood?
Yekaterinburg, July, 2015
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