DETAILED FEEDBACK They rested from 10.07. 2023 to 19.07. 2023 with his wife and 11-year-old son Settlement. We arrived at the airport of Heraklion around 09.10, an individual transfer (45 euros) to the hotel took about 25 minutes, we arrived quickly and comfortably, the transfer and later excursions, we, on the advice of the tour agent, ordered from Victoria (+306975844310).
… More ▾
DETAILED FEEDBACK
They rested from 10.07. 2023 to 19.07. 2023 with his wife and 11-year-old son
Settlement. We arrived at the airport of Heraklion around 09.10, an individual transfer (45 euros) to the hotel took about 25 minutes, we arrived quickly and comfortably, the transfer and later excursions, we, on the advice of the tour agent, ordered from Victoria (+306975844310). Check-in vouchers were presented at the reception, a standard form was filled out, we were given a hotel map, a WI-FI password (it works perfectly throughout the hotel), we were offered to have breakfast and arrive at 1400 (the standard hotel check-in time), all this took about 5-6 minutes. We had breakfast, changed in the toilet at the entrance to the main restaurant, left our things at the entrance in the lobby and went to explore the hotel. In a couple of hours, we went around most of the hotel and had time to swim in the sea and the pool. At 1:00 p. m. , I went to the reception desk to ask if the room was ready, the room was ready, I paid the hotel fee of 36 euros and we were taken to the room by buggy.
Room, cleaning. We had a STANDARD GARDEN VIEW room (112), a spacious, bright room with a veranda and a really nice view of the garden. The room has a double bed, actually made of 2 beds and a folding chair on which my son slept (new bed linen, although not 100% cotton), more than enough furniture for things, a refrigerator, a safe, a TV, a tea corner - a kettle, cups for tea, for coffee, glasses for brandy and glasses for water, coffee, tea, sugar, cream, there was even a capsule coffee machine, without capsules))). There is a sufficient number of sockets in the room, which is important (we have 3 phones, a laptop, a tablet, an e-book, watches), anyone who has been to Egyptian hotels will understand. In the bathroom there is a hair dryer, new towels, shampoo, shower gel, conditioner, ZEALOTS OF NATURE body milk, to be honest, it doesn't mean anything to me))), but the women say that it is a good brand, not a hostile one. The room also had slippers (3 pairs), a sewing kit (needles, buttons, threads), a shower cap and a small hair band.
Three beach towels were also in the room. They also give a one-time bottle of water, a small bottle of brandy and a small package of almond nuts. At first glance, an impeccable number. The first time we were unpleasantly surprised when we wanted to find the broadcast of the Wimbledon tennis tournament on TV, but in vain, there seem to be a lot of channels, but(((… This is strange, because hardly anyone goes on a sea vacation to watch TV series or cooking shows, as a rule, they watch news, some music channels and iconic sports events, such as the Olympic Games, World Cup or European football, WC, Formula 1, title boxing fights or, as in our case, the Big Tennis Tournament. WI-FI works well - we found it and watched it online. The TV was no longer turned on. The second trouble awaited us later - the child likes to take a bath and when in the evening, after the bath procedures, he opened the bathroom drain, water began to flow from the spigot onto the floor.
Most likely, over the years (the hotel is not new), the pipes have become overgrown, and now the diameter and, as a result, the capacity of the pipes have become much smaller, and since the water level in the bathroom is higher, then, according to the law of connected vessels, the water goes to the floor. We just almost covered the drain, left a gap of about 20%, the water drained slowly (well, we are in no rush))) but the bathroom floor remained dry. That is, we solved our problems, we did not turn to anyone. They cleaned every day, usually before 14:00 - 14:30, they cleaned, not bad, they forgot to refill the shower products - they told the reception - they refilled
Territory, beach, swimming pools. The hotel is a cozy complex of 2-story bungalow cottages. I love this concept.
The territory of the hotel is large (just walking around the hotel during the day, you walk more than 10.000 steps a day), well-kept, beautiful, a lot of greenery (greenery is mostly bushes, flower beds, palm trees, and there are few deciduous trees that provide shade, this is similar to hotels in Egypt). The territory has everything you need for a complete rest - restaurants (main + 5 more), bars (Main, Pool, Beach, Mylos), coffee shop, mini golf, tennis courts (covering - artificial grass), kids club, water entertainment, game room and billiard tables, a professional photographer works. Opposite the reception desk are the guest relation and car rent desks (the price is as agreed, there is no iron sheet). There is also free parking.
The beach is its own, big, wonderful beach with sunbeds and umbrellas (you can always find free ones without problems), small pebbles under your feet, not big sand, as some write, but pebbles, but not like in Kemer or Montenegro, you can walk (it’s like a foot massage), the entrance to the sea is a stone slab, of natural origin, covered with algae, not perfectly flat, but I don’t see any problems for entering the water, for those who swim it is 100%, well, for very I recommend corals for delicate legs. The lifeguard works from 10:00 a. m. to 6:00 p. m. , when he is not there, a red flag with the inscription NO LIFE GUARD is raised, which does not prevent people from swimming. The north or northwest wind blows quite often (4 times out of 9 days), then a red flag is raised and the lifeguard does not allow swimming.
If you want to swim in the sea even in the wind, you can do it from the platform that overlooks the Hersonessos Bay, it is easy to get there - walk along the beach from the main entrance to the beach to the right, i. e. to the east, walk the entire beach and follow the uneven path to the chapel (on the hotel map it is marked as St. George’s Chapel), then from the chapel there is a path down to a concrete platform paved with stones. This bay is sheltered from the wind and is convenient for swimming. The platform can be slippery, be careful; do not jump into the water, the platform is no more than a meter deep, carefully descend the slabs, the entrance is not very convenient (someone removed the ladder for entering the water that was there from the beginning, besides, there are sea urchins on the stones), it is better to do it in corals or crocs. There is no savior on the platform.
The view of the bay and Hersonissos is simply wonderful, boats, yachts, excursion boats (under a caravel) on which loud music is playing are constantly entering the bay, tourists jump into the water cheerfully and loudly from those watercraft, it must be good to warm up, tourists. You can also get to the chapel if you go out of the main gate onto the road and turn left and go straight until you see the chapel, you can get to the same road from the hotel grounds through the shop-workshop of silver jewelry, right next to the shop and the coffee shop.
For those who do not want such complications, the hotel has swimming pools with sea water, there are many swimming pools on the territory, but there are 2 of them for public use: the first (large) is right in front of the main building, exit from the lobby, the second (small) level below. There is also a children's pool, for very small children - it is located near the beach, quite far from the main pools.
From the point of view of hotel management, the schedule is very effective - people will change towels less, consumption of water and detergents will be less...(for example, we changed 5 times in 9 days). You can wash yourself with fresh water both on the beach and at the pools, there are taps for washing your feet.
Food, restaurants. We had HB type food (breakfast, dinner), believe me, it is enough. We ate in the main restaurant, we did not go to the others, by the way, the restaurant has a wonderful view of the sea. Breakfast is standard: fried, boiled eggs, omelet, poached, bacon, sausages, sliced cheeses and sausages, yogurts, vegetables, fruits (apples, bananas, grapes, watermelons, melons, cherries, kiwi, peaches, nectarines), pancakes, croissants, honey, nutella, jams for them. Coffee or tea is poured from teapots by waiters, drinks such as juices from the machine can be poured yourself, there were no sodas. There are also two water coolers in the main restaurant, and another cooler in the main bar. The restaurant opens at 07.
00 but you can actually eat something somewhere from 07.10-07.15 as they are just starting to bring out dishes, fry eggs and pancakes. Fewest people in the restaurant from 07.00 to 08.00, from 08.00 to 09.00 more and from 09.00 to 10.00 - full house. Dinner - a pretty girl meets you at the entrance, reports on the radio to one of the managers in the hall and he escorts you to the table, at the same time asking if you are satisfied with the place he offered. One of the waiters immediately appears and asks what you will drink, according to the HB system, all drinks at dinner, including water, are paid - you need to either accept it, or take All inclusive, or do not order anything to drink at all. You can list the dishes for quite a long time - there are veal and pork, lamb or lamb, rabbit, duck, various fish (we had smoked salmon a couple of times), every day something from seafood - squid, shrimp, octopus, cuttlefish. One day there were even snails! Tried chili con carne for the first time - very tasty. Very tasty desserts and a large selection.
I didn't really like the ice cream (there are 4 or 5 different ones), but we had it in a cafe in Rethymno and in Agios Nikolaos - it was also the same. Here I even saw such dishes as pancakes with spinach and a cutlet made of zucchini and Chinese cabbage, of course I will not eat such things, but the fact itself!! ! Everything is very tasty - respect to the chef and the entire team of cooks! I would like to note the impeccable organization (imagine this is the peak of the season, the hotel is 100% full), there are no queues anywhere, and there are enough dishes and utensils! Excellent management, excellent work of the entire restaurant team!!!
Services.
Receptionist work - flawless, contacted 3 times, 1 - asked for the bus schedule (directly from the main building you can go to Chersonesos, Heraklion, Agios Nikolaos) - they gave a printed schedule, 2 - said to deliver shampoos and shower gels - everything happened on the same day, 3 - asked to print boarding passes for the plane (our tour agent warned that electronic tickets are not valid at the Heraklion airport ((( - question a couple of minutes. Cleaning in the room is good, no complaints.
Animation - I can’t objectively evaluate their work (the fact is that we don’t really need it), but I saw that the team was cheerful, energetic, I watched aqua aerobics in the pool a couple of times, my wife even went a couple of times))), went to the evening show in the amphitheater 3 times, and once I even liked it - the angel and demon teams guessed songs (like guess the melody), and the girl in the form of a demon was much prettier than an angel, that’s all as in life, the team of demons in the rest won))). I can't help but remember the live music in the main bar in the evening - one day a girl (on guitar) and a boy played such soulful country blues, another day - a saxophonist was playing, I saw a girl playing the electric violin. Liked it a lot. Guest Relation - no rating, did not apply. I think that it is necessary to highlight the work of such people, whom the vast majority do not notice (it is hard work) - gardeners, cleaners, laundry - respect, the hotel is in almost perfect condition.
Around the hotel. There are not so many things near the hotel, if you leave the main gate, turn right and walk 200 meters, there is a shop (resort prices - juice 1 liter - 1.8 - 2.0 euros, cola 2 liters - 2.20 euros, Pringles - 3.50 euros), there are souvenirs, wine, other alcohol, etc. Next to the shop there is a travel agency - excursions, a cafe bar. If you go in the direction of Hersonissos (it’s about 3 km to go there, as it’s hot for me, it’s such a pleasure, but people go) somewhere 150 meters away you can see the Saradari restaurant, we didn’t go there, but I read somewhere that they praise it. That's all. But there are buses, taxis, car rental...
Different. There are a few wishes, not comments. 1.
We are very satisfied with the organization and the guide Yelena, even our child, who usually does not like these excursions. Excursions were taken through Victoria, the contact at the beginning of the review.
Finally, the main criterion in evaluating the hotel is whether you would come to it again and would you recommend this hotel to friends and acquaintances - to both questions - DEFINITELY YES.
They rested from 10.07. 2023 to 19.07. 2023 with his wife and 11-year-old son
Settlement. We arrived at the airport of Heraklion around 09.10, an individual transfer (45 euros) to the hotel took about 25 minutes, we arrived quickly and comfortably, the transfer and later excursions, we, on the advice of the tour agent, ordered from Victoria (+306975844310). Check-in vouchers were presented at the reception, a standard form was filled out, we were given a hotel map, a WI-FI password (it works perfectly throughout the hotel), we were offered to have breakfast and arrive at 1400 (the standard hotel check-in time), all this took about 5-6 minutes. We had breakfast, changed in the toilet at the entrance to the main restaurant, left our things at the entrance in the lobby and went to explore the hotel. In a couple of hours, we went around most of the hotel and had time to swim in the sea and the pool. At 1:00 p. m. , I went to the reception desk to ask if the room was ready, the room was ready, I paid the hotel fee of 36 euros and we were taken to the room by buggy.
Room, cleaning. We had a STANDARD GARDEN VIEW room (112), a spacious, bright room with a veranda and a really nice view of the garden. The room has a double bed, actually made of 2 beds and a folding chair on which my son slept (new bed linen, although not 100% cotton), more than enough furniture for things, a refrigerator, a safe, a TV, a tea corner - a kettle, cups for tea, for coffee, glasses for brandy and glasses for water, coffee, tea, sugar, cream, there was even a capsule coffee machine, without capsules))). There is a sufficient number of sockets in the room, which is important (we have 3 phones, a laptop, a tablet, an e-book, watches), anyone who has been to Egyptian hotels will understand. In the bathroom there is a hair dryer, new towels, shampoo, shower gel, conditioner, ZEALOTS OF NATURE body milk, to be honest, it doesn't mean anything to me))), but the women say that it is a good brand, not a hostile one. The room also had slippers (3 pairs), a sewing kit (needles, buttons, threads), a shower cap and a small hair band.
Three beach towels were also in the room. They also give a one-time bottle of water, a small bottle of brandy and a small package of almond nuts. At first glance, an impeccable number. The first time we were unpleasantly surprised when we wanted to find the broadcast of the Wimbledon tennis tournament on TV, but in vain, there seem to be a lot of channels, but(((… This is strange, because hardly anyone goes on a sea vacation to watch TV series or cooking shows, as a rule, they watch news, some music channels and iconic sports events, such as the Olympic Games, World Cup or European football, WC, Formula 1, title boxing fights or, as in our case, the Big Tennis Tournament. WI-FI works well - we found it and watched it online. The TV was no longer turned on. The second trouble awaited us later - the child likes to take a bath and when in the evening, after the bath procedures, he opened the bathroom drain, water began to flow from the spigot onto the floor.
Most likely, over the years (the hotel is not new), the pipes have become overgrown, and now the diameter and, as a result, the capacity of the pipes have become much smaller, and since the water level in the bathroom is higher, then, according to the law of connected vessels, the water goes to the floor. We just almost covered the drain, left a gap of about 20%, the water drained slowly (well, we are in no rush))) but the bathroom floor remained dry. That is, we solved our problems, we did not turn to anyone. They cleaned every day, usually before 14:00 - 14:30, they cleaned, not bad, they forgot to refill the shower products - they told the reception - they refilled
Territory, beach, swimming pools. The hotel is a cozy complex of 2-story bungalow cottages. I love this concept.
The territory of the hotel is large (just walking around the hotel during the day, you walk more than 10.000 steps a day), well-kept, beautiful, a lot of greenery (greenery is mostly bushes, flower beds, palm trees, and there are few deciduous trees that provide shade, this is similar to hotels in Egypt). The territory has everything you need for a complete rest - restaurants (main + 5 more), bars (Main, Pool, Beach, Mylos), coffee shop, mini golf, tennis courts (covering - artificial grass), kids club, water entertainment, game room and billiard tables, a professional photographer works. Opposite the reception desk are the guest relation and car rent desks (the price is as agreed, there is no iron sheet). There is also free parking.
The beach is its own, big, wonderful beach with sunbeds and umbrellas (you can always find free ones without problems), small pebbles under your feet, not big sand, as some write, but pebbles, but not like in Kemer or Montenegro, you can walk (it’s like a foot massage), the entrance to the sea is a stone slab, of natural origin, covered with algae, not perfectly flat, but I don’t see any problems for entering the water, for those who swim it is 100%, well, for very I recommend corals for delicate legs. The lifeguard works from 10:00 a. m. to 6:00 p. m. , when he is not there, a red flag with the inscription NO LIFE GUARD is raised, which does not prevent people from swimming. The north or northwest wind blows quite often (4 times out of 9 days), then a red flag is raised and the lifeguard does not allow swimming.
If you want to swim in the sea even in the wind, you can do it from the platform that overlooks the Hersonessos Bay, it is easy to get there - walk along the beach from the main entrance to the beach to the right, i. e. to the east, walk the entire beach and follow the uneven path to the chapel (on the hotel map it is marked as St. George’s Chapel), then from the chapel there is a path down to a concrete platform paved with stones. This bay is sheltered from the wind and is convenient for swimming. The platform can be slippery, be careful; do not jump into the water, the platform is no more than a meter deep, carefully descend the slabs, the entrance is not very convenient (someone removed the ladder for entering the water that was there from the beginning, besides, there are sea urchins on the stones), it is better to do it in corals or crocs. There is no savior on the platform.
The view of the bay and Hersonissos is simply wonderful, boats, yachts, excursion boats (under a caravel) on which loud music is playing are constantly entering the bay, tourists jump into the water cheerfully and loudly from those watercraft, it must be good to warm up, tourists. You can also get to the chapel if you go out of the main gate onto the road and turn left and go straight until you see the chapel, you can get to the same road from the hotel grounds through the shop-workshop of silver jewelry, right next to the shop and the coffee shop.
For those who do not want such complications, the hotel has swimming pools with sea water, there are many swimming pools on the territory, but there are 2 of them for public use: the first (large) is right in front of the main building, exit from the lobby, the second (small) level below. There is also a children's pool, for very small children - it is located near the beach, quite far from the main pools.
From the point of view of hotel management, the schedule is very effective - people will change towels less, consumption of water and detergents will be less...(for example, we changed 5 times in 9 days). You can wash yourself with fresh water both on the beach and at the pools, there are taps for washing your feet.
Food, restaurants. We had HB type food (breakfast, dinner), believe me, it is enough. We ate in the main restaurant, we did not go to the others, by the way, the restaurant has a wonderful view of the sea. Breakfast is standard: fried, boiled eggs, omelet, poached, bacon, sausages, sliced cheeses and sausages, yogurts, vegetables, fruits (apples, bananas, grapes, watermelons, melons, cherries, kiwi, peaches, nectarines), pancakes, croissants, honey, nutella, jams for them. Coffee or tea is poured from teapots by waiters, drinks such as juices from the machine can be poured yourself, there were no sodas. There are also two water coolers in the main restaurant, and another cooler in the main bar. The restaurant opens at 07.
00 but you can actually eat something somewhere from 07.10-07.15 as they are just starting to bring out dishes, fry eggs and pancakes. Fewest people in the restaurant from 07.00 to 08.00, from 08.00 to 09.00 more and from 09.00 to 10.00 - full house. Dinner - a pretty girl meets you at the entrance, reports on the radio to one of the managers in the hall and he escorts you to the table, at the same time asking if you are satisfied with the place he offered. One of the waiters immediately appears and asks what you will drink, according to the HB system, all drinks at dinner, including water, are paid - you need to either accept it, or take All inclusive, or do not order anything to drink at all. You can list the dishes for quite a long time - there are veal and pork, lamb or lamb, rabbit, duck, various fish (we had smoked salmon a couple of times), every day something from seafood - squid, shrimp, octopus, cuttlefish. One day there were even snails! Tried chili con carne for the first time - very tasty. Very tasty desserts and a large selection.
I didn't really like the ice cream (there are 4 or 5 different ones), but we had it in a cafe in Rethymno and in Agios Nikolaos - it was also the same. Here I even saw such dishes as pancakes with spinach and a cutlet made of zucchini and Chinese cabbage, of course I will not eat such things, but the fact itself!! ! Everything is very tasty - respect to the chef and the entire team of cooks! I would like to note the impeccable organization (imagine this is the peak of the season, the hotel is 100% full), there are no queues anywhere, and there are enough dishes and utensils! Excellent management, excellent work of the entire restaurant team!!!
Services.
Receptionist work - flawless, contacted 3 times, 1 - asked for the bus schedule (directly from the main building you can go to Chersonesos, Heraklion, Agios Nikolaos) - they gave a printed schedule, 2 - said to deliver shampoos and shower gels - everything happened on the same day, 3 - asked to print boarding passes for the plane (our tour agent warned that electronic tickets are not valid at the Heraklion airport ((( - question a couple of minutes. Cleaning in the room is good, no complaints.
Animation - I can’t objectively evaluate their work (the fact is that we don’t really need it), but I saw that the team was cheerful, energetic, I watched aqua aerobics in the pool a couple of times, my wife even went a couple of times))), went to the evening show in the amphitheater 3 times, and once I even liked it - the angel and demon teams guessed songs (like guess the melody), and the girl in the form of a demon was much prettier than an angel, that’s all as in life, the team of demons in the rest won))). I can't help but remember the live music in the main bar in the evening - one day a girl (on guitar) and a boy played such soulful country blues, another day - a saxophonist was playing, I saw a girl playing the electric violin. Liked it a lot. Guest Relation - no rating, did not apply. I think that it is necessary to highlight the work of such people, whom the vast majority do not notice (it is hard work) - gardeners, cleaners, laundry - respect, the hotel is in almost perfect condition.
Around the hotel. There are not so many things near the hotel, if you leave the main gate, turn right and walk 200 meters, there is a shop (resort prices - juice 1 liter - 1.8 - 2.0 euros, cola 2 liters - 2.20 euros, Pringles - 3.50 euros), there are souvenirs, wine, other alcohol, etc. Next to the shop there is a travel agency - excursions, a cafe bar. If you go in the direction of Hersonissos (it’s about 3 km to go there, as it’s hot for me, it’s such a pleasure, but people go) somewhere 150 meters away you can see the Saradari restaurant, we didn’t go there, but I read somewhere that they praise it. That's all. But there are buses, taxis, car rental...
Different. There are a few wishes, not comments. 1.
We are very satisfied with the organization and the guide Yelena, even our child, who usually does not like these excursions. Excursions were taken through Victoria, the contact at the beginning of the review.
Finally, the main criterion in evaluating the hotel is whether you would come to it again and would you recommend this hotel to friends and acquaintances - to both questions - DEFINITELY YES.
Like
You like
• 3
Show other comments …
The hotel consists of luxurious two-storey cottages, built in the style of the Palace of Knossos. All villas have an exclusive design, combining the national Cretan style with Art Nouveau. The hotel is located on the very shore, not far from the airport, has a well-groomed green area, 2 central outdoor pools with sea water, 1 indoor fresh water pool, many restaurants with gourmet cuisine.
… More ▾
The hotel consists of luxurious two-storey cottages, built in the style of the Palace of Knossos. All villas have an exclusive design, combining the national Cretan style with Art Nouveau.
The hotel is located on the very shore, not far from the airport, has a well-groomed green area, 2 central outdoor pools with sea water, 1 indoor fresh water pool, many restaurants with gourmet cuisine. Very helpful staff. Recommend for family vacation.
The hotel is located on the very shore, not far from the airport, has a well-groomed green area, 2 central outdoor pools with sea water, 1 indoor fresh water pool, many restaurants with gourmet cuisine. Very helpful staff. Recommend for family vacation.
Like
You like
I chose this hotel by its appearance, by advertising. At first I wanted another hotel, but I liked the territory in this one, so we chose it. Everything was fine with the room. Excellent territory, every morning the paths are washed with mops, everything is fine. I didn’t like going into the sea, there are algae, stones, so I bought there several times, spent the rest of the time near the pools.
… More ▾
I chose this hotel by its appearance, by advertising. At first I wanted another hotel, but I liked the territory in this one, so we chose it. Everything was fine with the room. Excellent territory, every morning the paths are washed with mops, everything is fine. I didn’t like going into the sea, there are algae, stones, so I bought there several times, spent the rest of the time near the pools. We took breakfast and dinner, and I regretted it, sometimes you want to have lunch, you should have taken all inclusive. Tours are different, some are good, some are not so good. We went on Safari, the jeeps there, of course, are old, without technical inspection, everything hangs out there in them, besides it is very hot, we need jeeps with air conditioning), we also went to the factory where knives are made - we liked it. All excursions were bought from a guide, we had no complaints about his work.
Like
You like
• 7
When we planned the trip, we thought that the hotel was not very large in size. In fact, it turned out quite the opposite, it is huge. A very interesting and incredibly beautiful area, which houses two-story cottages, all in pastel pleasant colors, divided into groups, there are several cottages with a pool, there are even beaches that not all vacationers know about.
… More ▾
When we planned the trip, we thought that the hotel was not very large in size. In fact, it turned out quite the opposite, it is huge. A very interesting and incredibly beautiful area, which houses two-story cottages, all in pastel pleasant colors, divided into groups, there are several cottages with a pool, there are even beaches that not all vacationers know about. The hotel is close to the airport, we drove for 20 minutes, and from the city in 10 minutes, very convenient with children. The hotel is located on a hill, in a very picturesque place, with ladders and alleys, to whom this is important, it is worth considering. But that's not important. The hotel is perfect in every way. Service, food and rooms are all in perfect condition and well thought out. I would especially like to highlight the excellent service, we do not encounter such quality and service as often as we would like, but everything is fine at the Knossos Royal Hotel. With almost full workload, we were recognized every day, and all our preferences were accurately remembered with a table in restaurants, drinks at the bar, and almost all the staff that they encountered on a daily basis remembered us and the children by name! The number of rooms has been renovated. Booked a vip bungalow and it's great! We had access to the saltwater pool, these rooms are the closest to the sea. Additionally, in the room upon check-in and subsequently, in addition to the bar, there were flowers and fruits, a mini-bar with soft drinks, Aldemar VIP shower accessories and bathrobes. In general, the room is beautiful, spacious, and with excellent cleaning. Upon check-in, a bottle of wine was waiting for us, very tasty)). You can talk about food at the hotel for a long time, but then my entire review will consist of a list of dishes)). One can only say that there were a lot of fish meat dishes, seafood, fruits, olives I love in any version, a lot of cheeses and other goodies, sweets. 4 restaurants: main restaurant, Fontana gourmet restaurant, Artemis tavern, restaurant-bar on the beach. There are also 3 great bars, most of all we liked Kafeneio, more like a cafe in the Greek style. There is even a children's restaurant Aldy, and a restaurant on the beach. Of all the restaurants, of course the best is Fontana, with live music and superb sea views. . Also for us, according to the All Inclusive system in the water sports center, it was possible to ride a catamaran and a canoe for free, there are boards for windsurfers, but only with certificates. We had breakfast at a restaurant on the beach, and our beautiful day always began with this. For children there is the Aldy club, this is a specially equipped area with its own pools, slides, swings and fountains, pirate ships. There are also tables with sweets, ice cream and juices. The entire children's program is very intense, children simply will not be pulled out of the club. The sea at the hotel is clear, the beaches are clean, but in some places shoes are desirable, although we did not use them, we even liked a light foot massage on smooth pebbles. We are just happy, especially the children, that we got to this hotel on our first trip to this wonderful country, wait for us again!
Like
You like
• 11
As promised, I am writing a review about the hotel. I saw a lot in this hotel for the first time. There were both pros and cons. We lived in Villa Ariadna, in room five. Entrance through the balcony. Cool, but not very convenient. The villa is the best in terms of location. Small - only 7 rooms, but the pool is large and with sea water.
… More ▾
As promised, I am writing a review about the hotel. I saw a lot in this hotel for the first time. There were both pros and cons. We lived in Villa Ariadna, in room five. Entrance through the balcony. Cool, but not very convenient. The villa is the best in terms of location. Small - only 7 rooms, but the pool is large and with sea water. And what sunsets we enjoyed sitting at the room! The room is large, but most importantly comfortable. Enough space for everything. Six Russian-language channels. Respect. As is often the case, I did not notice divisions in staff relations between Russian speakers and others. Only the main restaurant has one haughty waiter. The food is normal and it is better to take ALL, you will not feel like outcasts. For the first time in all the tours, I saw a purely wooden floor. Similar was only in an eco-hotel - in the Galapagos Islands. And although the floor creaks a lot, it was amazing to walk on it. Surprised by the work of the bar at the reception, from 18-00. I have never seen a bar open this late either. There is always a Russian-speaking employee at the reception. If you need to change a bill for a trifle, then you will be sent to the PlayRoom to the device, but they will forget to say that they will withhold commission. Extension of the number - 40 euros. We are very grateful to the bartender Rula-from the Manitari bar, without her the hotel would lose a lot, and to the polite Christina from the main restaurant. Excursions from the tour operator are overpriced by 4-5 times. Individual excursion for one day with a tour operator -700 euros, with a travel agency -350, with Pericles -150. Vlichku coordinates. We flew by helicopter to Santorini: they asked the tour operator for 6100 euros, and agreed with the travel agency for 3000. The knife factory is real, not a fake. He is an instrumentalist by profession. Bought two knives. But you need to blunt it so that there are no problems at customs. In the cave of Zeus: it's hard to go up to the cave and go down into the cave - it's not worth it. If there are questions, I will try to answer.
Like
You like
• 6
I wonder why there are so many conflicting reviews about this hotel on the Internet. And I decided to write my review to express my opinion. The first is a pool with sea water, yes, the water really burns the eyes, but who bothers to swim in the second with fresh water. There are more than enough sun loungers, we always had no problems with this, not on the beach, not near the pool.
… More ▾
I wonder why there are so many conflicting reviews about this hotel on the Internet. And I decided to write my review to express my opinion. The first is a pool with sea water, yes, the water really burns the eyes, but who bothers to swim in the second with fresh water. There are more than enough sun loungers, we always had no problems with this, not on the beach, not near the pool. The prices are really expensive, so it is very profitable to take all inclusive. For kids, there is generally a paradise here. An excellent kids club. Ice cream on every corner. There is a huge selection to eat as much as you want. The head of the children's club, if I'm not mistaken, her name is Demitra is a wonderful person, children's leisure time is very well organized. Our child was very pleased. Animation in the hotel is good without too much fanaticism. Unobtrusively offer to participate in various games and activities. For those who like to sit on the Internet for days on vacation, perhaps this hotel is not an option because the Internet is really slow. We didn't need it on holiday. The food is excellent. The breakfasts are really a bit monotonous, but for lunch and dinner there is a very good choice of what to eat. . Prepare delicious chef special thanks. There is everything and several types of meat and chicken and seafood. They cook in different ways and stew and grill, in general, you definitely don’t wake up hungry and there is always something to feed the child. Quite a lot of fruits and sweets. I also want to talk about the beach. In principle, there are two of them, but sea urchins come across on one, so it’s better to swim in swimming slippers. Beaches remove sunbeds enough as I wrote above. There is a bar on the beach. Well, I will end my review with a description of our room. The first is cleaning, I won’t say that it’s five plus, but they clean it well. And most importantly, on time and regularly. The furniture is normal electronics in working condition the bed is comfortable. Basically what else is needed. In short, if you do not find fault with the little things, then the hotel is ideal for a family holiday, we liked everything.
Like
You like
• 20
We rested as a family in early July 2016, family room. We arrived at the hotel early in the morning, we were immediately sent for breakfast after filling out the cards, they said that the number would have to wait until 2 hours, Of course, we were upset, but those are the rules. After breakfast, we They said the room would be given by 11 o'clock in the morning! And so it happened)) We were taken to room and explained all the necessary information about the hotel)) Everything is in order in the room, 2 rooms, beautiful style, great view from the window to the garden and a bit of the sea.
… More ▾
We rested as a family in early July 2016, family room.
We arrived at the hotel early in the morning, we were immediately sent for breakfast after
filling out the cards, they said that the number would have to wait until 2 hours,
Of course, we were upset, but those are the rules. After breakfast, we
They said the room would be given by 11 o'clock in the morning! And so it happened)) We were taken to
room and explained all the necessary information about the hotel))
Everything is in order in the room, 2 rooms, beautiful style, great view from the window
to the garden and a bit of the sea. Spacious bathroom and everything you need
facilities. Cleaning is regular, no even the slightest complaints about the work
maids.
The hotel area is green, well-groomed and large, not noisy, despite the peak
season. The beach is good, sandy, but there are plates at the entrance to the sea and waves
every day, 3 days out of 10 it was almost impossible to go into the water,
relax by the pool. By the way, who occupies sunbeds with towels -
this is not desirable here, towels are taken away during your long
absence. And it is right!
The food at the hotel is good! Seafood, sushi, fish, meat, snails, etc.
further, an abundance of salads, appetizers, fresh fruits and desserts - all this
presented in the main restaurant. In addition to the buffet, we visited
themed dinners, good evening variety and very tasty food)))
The service at the hotel is at the level, Russian-speaking staff is everywhere, a huge
thanks to the girl Katerina, very friendly and professional
manager.
Animators are a huge plus of the hotel, they are on their feet all day and get
audience with a bang, start from the very morning until late in the evening, children's
animation and mini disco deserve our sincere gratitude, daughter
now wants only in this hotel!
I can say with confidence that Aldemar holds the bar and reputation
hotel justifiably high!
We arrived at the hotel early in the morning, we were immediately sent for breakfast after
filling out the cards, they said that the number would have to wait until 2 hours,
Of course, we were upset, but those are the rules. After breakfast, we
They said the room would be given by 11 o'clock in the morning! And so it happened)) We were taken to
room and explained all the necessary information about the hotel))
Everything is in order in the room, 2 rooms, beautiful style, great view from the window
to the garden and a bit of the sea. Spacious bathroom and everything you need
facilities. Cleaning is regular, no even the slightest complaints about the work
maids.
The hotel area is green, well-groomed and large, not noisy, despite the peak
season. The beach is good, sandy, but there are plates at the entrance to the sea and waves
every day, 3 days out of 10 it was almost impossible to go into the water,
relax by the pool. By the way, who occupies sunbeds with towels -
this is not desirable here, towels are taken away during your long
absence. And it is right!
The food at the hotel is good! Seafood, sushi, fish, meat, snails, etc.
further, an abundance of salads, appetizers, fresh fruits and desserts - all this
presented in the main restaurant. In addition to the buffet, we visited
themed dinners, good evening variety and very tasty food)))
The service at the hotel is at the level, Russian-speaking staff is everywhere, a huge
thanks to the girl Katerina, very friendly and professional
manager.
Animators are a huge plus of the hotel, they are on their feet all day and get
audience with a bang, start from the very morning until late in the evening, children's
animation and mini disco deserve our sincere gratitude, daughter
now wants only in this hotel!
I can say with confidence that Aldemar holds the bar and reputation
hotel justifiably high!
Like
You like
• 12
I am a professional tennis player and came to this hotel with the expectation to continue training during my vacation, which I did. The hotel has an excellent gym, there is a tennis court, I took classes with a coach a couple of times to work out with a professional opponent. I went to the indoor pool, but decided to spend the rest of the time in the sea, fortunately, the water was very clean and the beach was always well-groomed, and there were enough sunbeds for everyone.
… More ▾
I am a professional tennis player and came to this hotel with the expectation to continue training during my vacation, which I did. The hotel has an excellent gym, there is a tennis court, I took classes with a coach a couple of times to work out with a professional opponent. I went to the indoor pool, but decided to spend the rest of the time in the sea, fortunately, the water was very clean and the beach was always well-groomed, and there were enough sunbeds for everyone.
I liked the food in the restaurant, very tasty, and most importantly healthy! I myself am a supporter of healthy eating, I don’t like to forget about it during the holidays, so for me it was an indicator that the menu here is much better thought out, it seems to be varied, but at the same time I was able to find everything that I eat in everyday life.
As for the service, I am unpretentious, but still I pay attention to the friendliness of the staff, I can say that everyone here was very polite and always ready to help, in general, there was never a feeling of helplessness in a foreign country, since there were always hotel employees and hotel guide Anastasia nearby .
I was satisfied with the rest, I was in Crete for the first time, but not the last time, because besides Santorini and the Knossos Palace I did not have time to see everything I wanted, and the hotel itself left a very pleasant impression, I recommend it.
I liked the food in the restaurant, very tasty, and most importantly healthy! I myself am a supporter of healthy eating, I don’t like to forget about it during the holidays, so for me it was an indicator that the menu here is much better thought out, it seems to be varied, but at the same time I was able to find everything that I eat in everyday life.
As for the service, I am unpretentious, but still I pay attention to the friendliness of the staff, I can say that everyone here was very polite and always ready to help, in general, there was never a feeling of helplessness in a foreign country, since there were always hotel employees and hotel guide Anastasia nearby .
I was satisfied with the rest, I was in Crete for the first time, but not the last time, because besides Santorini and the Knossos Palace I did not have time to see everything I wanted, and the hotel itself left a very pleasant impression, I recommend it.
Like
You like
It took us a long time to choose where to spend our summer holidays with our family and we made the right choice by booking Aldemar Knossos Royal in Crete. Spent 2 weeks there in early June. I rested with my husband and two children (6 and 13 years old) and friends with a daughter of 8 years old. I prefer trips to Europe (Rome, Paris, Barcelona…) and I was afraid that 2 weeks in the same hotel would be boring, but for the sake of the children, of course, we always go to the sea to improve our health in the summer.
… More ▾
It took us a long time to choose where to spend our summer holidays with our family and we made the right choice by booking Aldemar Knossos Royal in Crete. Spent 2 weeks there in early June. I rested with my husband and two children (6 and 13 years old) and friends with a daughter of 8 years old. I prefer trips to Europe (Rome, Paris, Barcelona…) and I was afraid that 2 weeks in the same hotel would be boring, but for the sake of the children, of course, we always go to the sea to improve our health in the summer. The fears were in vain!
Briefly about the pros: the territory of the hotel complex is huge, the beach is wide sand and pebble, not far from the airport and most importantly, within walking distance of Hersonissos. There are all conditions for children (in this regard, of course, the luxury city hotels that I love so much lose to Aldemara). I like that the mini-club has programs for children of different ages and separately for teenagers. An important point for our children is the presence of a water slide, they spent half the time there!
I liked the food, varied, several bars, restaurants, taverns on site. We stayed on All Inclusive. I liked the cuisine in the Artemis tavern, its visit is included 1 time by prior reservation. In a nearby hotel there is a spa center Royal Mare Thalasso, went for a massage, not bad.
Of the minuses - the design of the rooms, but perhaps this is my subjective opinion. The hotel is designed in the style of a Greek village and the rooms are appropriate - bright, warm colors, simple, and I love the classics. Yes, and a more modern renovation would not be superfluous. But everything worked in the rooms and there were no problems with cleaning, we saw the photo in advance, so I won’t complain about this.
I liked the area of the hotel. It has been working for a long time, so the territory is quite green and well-groomed. In general, we had a great rest, it is quite possible that when we fly to Crete again, we will choose the same hotel.
Briefly about the pros: the territory of the hotel complex is huge, the beach is wide sand and pebble, not far from the airport and most importantly, within walking distance of Hersonissos. There are all conditions for children (in this regard, of course, the luxury city hotels that I love so much lose to Aldemara). I like that the mini-club has programs for children of different ages and separately for teenagers. An important point for our children is the presence of a water slide, they spent half the time there!
I liked the food, varied, several bars, restaurants, taverns on site. We stayed on All Inclusive. I liked the cuisine in the Artemis tavern, its visit is included 1 time by prior reservation. In a nearby hotel there is a spa center Royal Mare Thalasso, went for a massage, not bad.
Of the minuses - the design of the rooms, but perhaps this is my subjective opinion. The hotel is designed in the style of a Greek village and the rooms are appropriate - bright, warm colors, simple, and I love the classics. Yes, and a more modern renovation would not be superfluous. But everything worked in the rooms and there were no problems with cleaning, we saw the photo in advance, so I won’t complain about this.
I liked the area of the hotel. It has been working for a long time, so the territory is quite green and well-groomed. In general, we had a great rest, it is quite possible that when we fly to Crete again, we will choose the same hotel.
Like
You like
• 19
Hello, we had a family vacation on about. Crete from June 14 - 28 at the Aldemar Knossos Royal hotel, it is located in the village of Anissaras, not far from Hersonissos (you can walk for min. 30 or by taxi 7 €). There were three of us: my husband and I and a child of 10 years. Upon entering the hotel, you can immediately see the level of service.
… More ▾
Hello, we had a family vacation on about. Crete from June 14 - 28 at the Aldemar Knossos Royal hotel, it is located in the village of Anissaras, not far from Hersonissos (you can walk for min. 30 or by taxi 7 €). There were three of us: my husband and I and a child of 10 years. Upon entering the hotel, you can immediately see the level of service. The receptionists are friendly, everything is organized, quickly, we were settled immediately, because. We arrived at 15:00 (by the way, the hotel is located 20 minutes from the airport). Our luggage was loaded into a small car and taken with us directly to the room. We booked the double vip room front sea category, and actually got into it. Our room was located on the second floor, comfortable, spacious, good view, clean. Of course, I immediately checked everything: the air conditioner worked properly, there was a TV (even satellite TV), a refrigerator, a mini-bar with soft drinks, a safe (absolutely free), a hairdryer and bath accessories (everything to the flesh to the nail file and cotton buds ). Every day they brought us water and tea to the room. . Wi-fi worked well, this is very important for us, since my husband had a remote job, only a small amount of traffic, only 50 MB per day per device, so I had to take an extra no. It cost us 42€ per week. Cleaned daily, in fact, as well as changed towels. All at the highest level!!! ! We arrived on the All Inclusive system. Breakfasts and dinners were held in the main restaurant just above the reception, there was a dress code: swimwear and short shorts for men were not allowed. . Lunch at the snack bar by the pool. Swedish table has always pleased us with an abundance of dishes and fish and meat and poultry. For dinner, the chef prepared a signature dish, the queue lined up. Somehow they even served sushi, though small ones. On Fridays there was usually an Italian menu. There are always soups and many different sweets. Upon check-in, we were presented with coupons for a la carte restaurants, it is necessary to sign up for them in advance, as there may not be free tables. The first thing we visited was the "Artemis" tavern, good cuisine, large portions, excellent table setting. We were at the beach bar for dinner, not bad either, but I liked the tavern more. We ordered Lobster night at the gourmet restaurant "Fontana Amorosa" - it was sooooo delicious, you will lick your fingers, even my child ate, although he is picky about such products. In the evenings, after dinner, you can sit in the central bar, have a glass of wine and enjoy live music or go to the animation program. It is different every day, well done guys work from 9 am until late in the evening, darts, beach volleyball twice a day, Pilates, water aerobics, stretching, and much more. Neither children nor adults will be bored. In addition to this, we went to tennis lessons every day, by the way, there is an excellent new quartz coating and played mini-golf. My men also took part in water sports centered on the coast while I visited the spa at Royal Mare (I recommend, they have excellent massage therapists). In general, it is very beautiful, a large green area, there is even a small church. Beach at the hotel, absolutely free sunbeds and umbrellas, there are changing cabins and showers. Not a big minus is the stone entrance to the sea, you definitely need slippers. And so the sea is clean, without hedgehogs and algae, but often waves. In general, the rest was a success, our family liked everything! The hotel corresponds to its level, but I would advise them to make cosmetic repairs in the rooms. And everything is so wonderful! Will definitely be back!
Review from — vOtpusk.ru
Like
You like
• 1
Show more »
