The air conditioning in the rooms, lobby and restaurant is very poor. There are places where the air conditioner does not work at all. The plumbing in the room is old, it looks like it has been repaired more than once. Everything is based on honesty. There are no light bulbs in the bathroom, the ceiling lamps are melted in the living room. Broken sockets or their complete absence with bare wires. Dirty with stains, wet with sand bed linen. The refrigerator only hums, but does not freeze. The smell of mustiness and old age.
The food is monotonous, the choice is very small. All hot dishes and cold appetizers are spicy or with local spices. They can give yesterday mixed with new products. There is no description of the composition of the dishes. From European cuisine, only pizza and scrambled eggs. Meat or fish is cooked in front of you on a dirty stove, with smoke from burning oil. The fish itself is sour in taste, perhaps it is soaked in vinegar. Fruit selection is very limited. The only large selection among confectionery. The tables are covered with dirty tablecloths, there may not be enough cutlery and crockery.
The outdoor pool is large with warm water, but the accompanying travel agents do not recommend swimming in it, so as not to contract any infectious disease. Plus warn about the possible theft of valuable property from the rooms.
The beach area is small, narrow, dirty. The sun beds are close to each other to accommodate all the hotel guests who want to enjoy the sea. Of the three showers by the sea, two are working, and they can break down during the day.
The animation is sluggish, unhurried, the same as the rest of the hotel staff.
The hotel staff itself is smiling, friendly until you start to persistently ask to fix something, to help with something. Services can not wait at all. Senior managers actively instruct their subordinates, but they are in no hurry to do so. The feeling that the hotel has no owner at all.
The hotel does not live up to its 5 star rating. This hotel is definitely not recommended for a holiday!
The hotel itself resembled a Soviet hotel. The area of the room is large, but old furniture, a clogged sink (which, despite the request, was never cleaned), a faucet flowing from all sides... But, at the same time, the water pressure is good, there was always hot water, they cleaned and changed towels every day.
We were completely satisfied with the food - the dishes are varied and tasty. You just need to understand that the chopped vegetables should be "filled" with oil and salt to your taste. I would especially like to note fruits in abundance - watermelons, melons, peaches, nectarines, grapes. Large assortment of sweets. And ice cream is generally beyond praise.
We personally always found a place both in the restaurant and on the beach at any time (we never took it at 6 in the morning, although there were such). I would especially like to note the animators - well done guys! Entertained from 10 am to "stop" both adults and children. Football, volleyball, archery, competitions in the pool. . .
Another small minus, as for me, is the beach. It itself is narrow (from the sea to the earthen wall, two sun loungers become end-to-end). And the bathing area is also very limited by buoys. Many, of course, neglected this, but somehow I didn’t really want a boat to drive over my head.
We went on an excursion to only one - to Carthage. We did not really like the tour itself - it took a long time to go, there was almost nothing to see. But the situation was saved by the guide Sabri, for which many thanks to him! He told everything about the country - from history to traditions. At the same time, he is a native of Makeevka, Donetsk region, although he has lived all his life in Tunisia. And he apparently got the appropriate humor and slang from his mother. So we laughed too.
We also went to the store of the Turkish leather goods factory. But it's also useless. If we knew that it would take an hour and a half to go there, we would not go.
As for money, we changed at the hotel gradually as needed. The course is almost the same everywhere. We changed at 2.85 per dollar. Those who travel to the UAE will quickly get used to the course. Although there is one small feature: there are not 100, but 1000 "kopecks" in the dinar, so do not be surprised at the number of zeros after the decimal point. You need to change money gradually, because you can buy dollars again for dinars only at the airport at an unfavorable rate and provided that you donate at least 30 dinars.
Another unpleasant surprise was dinner at a restaurant before the flight. You need to sign up for it in advance, which we did. But all the difference from the everyday "buffet" was that a table reserved for you, on which a candle is lit. The food is the same, but the waiter brings it to you without the right to choose. And the whole procedure is stretched for several hours. However, there is no air conditioning in the room.
In the end, despite the minor remarks, we still had a good rest and left in a good mood. I'm not going to convince anyone of anything. The choice is still yours. So I will answer questions with pleasure, but I don’t pay attention to comments like “I disagree with you” and I don’t enter into discussions. I hope my review will help someone with a choice.
Do you want to accumulate negativity and ruin your earned vacation? THAT WAY!!!
It feels like in Russia I didn’t pay extra for something (after a couple of days I realized that I paid only for the flight). Although these respected owners of the hotel themselves name the price for 5 stars.
1 Plumbing in the rooms ushatannaya and usually full. What are all these traffic jams from the last century for? It's like I'm going to wash my socks in the washbasin, brush my teeth and, for a complete compress, wash my face with all this. Water still practically does not leave even with the plug open. So if you are going to visit this wonderful dump, stock up on a plumbing cleaner.
2 Rooms are not cleaned at all until you kick. Beds from the time of colonization, even the French colonists, falling from their kayaks, slept on them. In short, they are rigid and strangely pressed through. If someone likes to sleep on his stomach, stock up on patience and endurance. Better yet, grab a mattress or a sheet of plywood.
3 In the dining room there are clearly three times fewer places than vacationers. Waiters love to extort money for table setting. In any normal hotel, tables are served almost immediately after the client has left, and you give money for service: if you are too lazy to go for wine, cola, etc. And in this wonderful place, I have to directly persuade the waiter to remove someone's leftovers from the table and set the table for me, who has no hesitation. There are very few of them (waiters). Man 7 for the whole trash. But two of them are very friendly and positive, although the guys are exhausted to the fullest. They just don't make it. Food here in general can be called food. I have never been poisoned, probably because I ate practically only olives, capers, red peppers, adjika and never took complex dishes. Because I think that all salads and other pilafs are made from the fact that they were tired yesterday. With products in general, it’s not that it’s a problem, but GUARD. MUSHROOMS OF THE PENICILIN GROUP, or some other groups, were also MET. And the coolest invention of local restaurateurs is the arrangement of dishes in such a way that there is always a queue, while no one knows why they are standing. And all the time yelling at each other, it's fun to look from the side. Local gomdrily also make fun of it.
4 With a beach, a separate opera house. There are 3-4 times fewer sun loungers than rooms, and in each room there are at least 2 people, with all the consequences. Those. they jump up at 5 in the morning and, rattling their poles, rush to the beach where, almost with a fight, they occupy several sunbeds, playing ping-pong under your windows along the way, after which they leave to fill their stomachs. Up to 10 hours on the beach you can not see a single seal, only sunbeds with towels. And what should ordinary, normal people do, who are already leaving the beach at 10:3.11, due to the fact that the sun heats too powerfully. Although if you are German, French or whatever, then a conscientious lifeguard will find beds for you. All foreigners except Russians in this hotel are licked between the legs and behind and in front.
5 Animation in general, some kind of chlamydia. Three cripples of fried. But some kind of infernal music hammers all day so that you are unlikely to be able to sleep from 10 to 17. And if your windows do not face the courtyard, then some mechanisms make noise there and it stinks terribly.
6. I saw whiskey sizzling for the first time. Assholes in the lobby bar knead local (and so no alcohol) with sprite, fanta. Therefore, if you take pure rum, whiskey, booze, it will be of the same taste. And then they offer for 50 of their tugriks corked, not diluted. It seems that they steal from the owners at the expense of vacationers. Moreover, if the Germans order these drinks, the French pour them from other bottles.
I understand that at the expense of Russian tourists, everyone is fattening here. I'm in favor of stopping traveling to this country, let the bitches see who feeds them, close the fucking exit here, and open to Egypt. And let their Europe lick.
And now. . . We were settled quickly, but while we were waiting for our turn, we noticed that Russian tourists are settled exclusively on the first floor. I don’t know how it is in the room itself, but if the balcony doors don’t close well (and that’s how it was with us), then anyone can enter your room from the street, even at night. And I have no idea how to dry swimwear there. Humidity is high, and the sun almost does not hit the first floor. The building is located with the letter "p" and a good view from the room and the sun is just at the ends of this letter "p", which are closer to the sea. And we had already booked a room with a sea view and, accordingly, everything was paid. We were given the keys to the 4th floor, at first we were delighted, but when we entered the room we found that it was located in the corner of the building, the sea was visible, but the main view was of the "dining room" and partly of the pool. To our indignation they answered: "All numbers are occupied, you can see the sea, if you want to change, then only in two days. " In general, in this hotel, if there are any problems, the answer is the same: "Come tomorrow. " How are these numbers busy? We paid for the ticket for 4 months!! ! When we were taken to the hotel, the accompanying guide frankly offered to improve our living conditions right at the hotel for a fee, and someone bought our already paid frontal sea view. And perhaps the Germans settled there, they have a special attitude in the hotel. Russian tourists are second class. The second shock on the day of check-in was experienced when we went into the bathroom. My husband came in first and asked me: "Do you think they sell comets here? " The bathtub was dirty, there was hair hanging everywhere, I was almost sick from this sight (I'm not lying! ). Even my positive attitude didn't work. There were dirty mirrors that have never been wiped, but these are already trifles. Towels were changed every day, I didn’t pay attention to how many times the linen was changed, it was clean with us anyway. A couple of times they gave the maid a dinar, and once she even cleaned the bath. Somehow we returned from the beach ahead of time, and the maid was sweeping the carpet with a mop, explained to us that the vacuum cleaner had broken. This is a five star hotel!! ! Inside the hotel is dirty and shabby. The sauna didn't work.
The food, for my taste, was delicious, they gave a lot of fruits and pastries, also meat, fish, and sometimes seafood. Maybe not a very diverse menu, but one day you eat one thing, the next another. Don't eat it all right away, you'll burst. I also enjoyed the wine and beer. But in order for you to be served quickly: they bring wine, set the table, you need to “feed” the waiter, otherwise they will pass you by, as if by an empty place, and they will serve the Germans and Italians who sat at the neighboring tables. In general, discrimination against Russian tourists feels great, even though Tunisians claim to love Russians. In order not to feel like a "forgotten enema" every day at lunch we gave the waiter a dinar.
Same story on the beach. Here already wrote about it. Everything is true! If you don't give money to the beach worker, you'll be lying on a sleeper and there will be empty spaces under your umbrella. He already has a pack of towels in store (and there are not enough towels for tourists), he lays them out at six in the morning and takes all the good places, and if you come to the beach even first, there will be no places, everyone is already taken if you don’t accidentally have a dinar lying around in the pocket. We paid him a dinar every day and he reserved our place under an umbrella for us.
Conclusion: the hotel is far from being 5 stars, it would be better if we bought a ticket to 3 stars and also paid extra for everything, then it would not be a shame. And then only the extra money was overpaid. I spoke with tourists from other hotels, there was no such extortion. Of course, everyone loves a tip, but if you like it or not, the service is the same.
She also howled to say that if the rooms are located on the inside of the building, then you can fall asleep only when the animation ends, the music plays loudly. And if on the outside of the building, then again it’s better at the ends of the letter “p”, otherwise the noise from the central air conditioner for the whole day, it would annoy me.
I will finish the story by saying that in general Tunisians are cheerful, friendly people, and all the problems of the hotel, I think, are from its management. Either the owner is greedy and cannot hire good staff, as well as a manager, or he doesn’t care at all, the money is flowing and okay, the price is not high relative to a five-star one, tourists will go anyway.