Отель не тянет на 5* The hotel does not pull on 5 *

The hotel is not 5 star. It all started with the fact that we arrived at 5 am, tired, and of course we were denied accommodation, hinting at a bribe. We didn’t have a choice, since we were traveling with a child of 2 years old, they demanded a surcharge of $ 30. Having paid, we were settled in a room that could not even be called a barn. When we demanded to change the room, we were offered an extra $70 at the reception. The husband began to resent, and we agreed on $ 30, and that came out to us $ 60 surcharge. Settled in a room as according to their criteria "Premium", but the premium was not there and nearby, a good "Standard". Ok, we checked in at 7 in the morning, they didn’t give us bracelets, arguing that we had to wait for 10 in the morning. And accordingly, at 10 am, breakfast ended, and we were hungry from the night with a small child, waiting for 13.00 to go for dinner.
Food: varied, lots of choice. Seafood was not provided at all. Fruits: apples, oranges, melon, dates, pear, kumquat. Rarely gave figs, bananas. Room service is terrible, if you don't give him money, no one will clean your rooms. Animation is disgusting, monotonous, boring. They entertain children over 4 years old, they drive the little ones, do not pay attention to them at all. The sea is beautiful, this is the only plus of this hotel. The territory is large, but not well-groomed, garbage is lying everywhere, there are plates, dry bushes grow. The guide who comes to meet you does not tell the whole truth about the excursions, his business is to sell, but what and how it will be there will be a surprise for you.
We used to rest in the line of Albatros 4 * hotels, compared to this 5th, Albatros heaven and earth. We do not recommend Pyramisa.