• traveled 5 days ago
We arrived at 9 pm and checked into a room with two separate beds, when our reservation was for a “premium” one with a double bed. They wanted to move two of the proposed ones for us and close the sockets at the same time. In the room there was a crooked TV, a leaking stall in the bathroom and a door to another room, it was a house for two companies, as I understand it, the audibility in the room was terrible.
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We arrived at 9 pm and checked into a room with two separate beds, when our reservation was for a “premium” one with a double bed. They wanted to move two of the proposed ones for us and close the sockets at the same time. In the room there was a crooked TV, a leaking stall in the bathroom and a door to another room, it was a house for two companies, as I understand it, the audibility in the room was terrible. You could hear everything the neighbors said. The expectation based on the photo of the room and the reality was colossal. I called the reception and asked for another number, they told me to come in the morning after 12 for a change, because now everything is busy, it’s strange how this can be if we were initially assigned a room for a couple, but oh well. We arrive at 12, they say to arrive at three. As a result, running around for half a day, not being able to put things away.
They put us in the farthest house and the most smoky one, no one lived in the second room and the cleaners smoked right there, the room was 7-10 minutes from the reception and all civilization, so to speak, and the disadvantages include the fact that the hotel is located on a hill and there constant steps, that is, for these 10 minutes it’s not pleasant to walk along a path with palm trees, but to walk up and down the stairs. The second room was already better, but there were ants in it and the bedding left much to be desired, unfortunately I can’t attach a photo, the duvet cover was smaller than the blanket and the blanket itself was hanging out by almost a quarter, it was in pellets and had yellow spots, it was terrible. When we were checked into the second room, there were no towels in it, I called the reception again and asked to bring them, we got ready for the sea and thought how to return everything would be in the room, but that was not the case, we arrived, there was nothing, I called again, we waited again , as a result, they brought towels twice.
Then, at the end of the holiday, we had an early flight and the guide told us that we could take a dry drink, I went up in the evening to check with the reception, they said we don’t need to book anything, that goes without saying, we come in the morning, they froze up and said that they didn’t know anything. They took about 10 minutes to knock out breakfast. In the end, it turned out that they had everything and brought it out. Well, I would also like to add that the food was delicious, but at the end of the vacation we were poisoned, perhaps it was from their tap water with which we brushed our teeth, or perhaps it was the food that was to blame. But overall we liked the holiday, a beautiful area in and near the reception, a reef, not a long pantoon, plus there was a beach without it, great for children. But the staff is classic Egyptian, lazy, slow and irresponsible.
They put us in the farthest house and the most smoky one, no one lived in the second room and the cleaners smoked right there, the room was 7-10 minutes from the reception and all civilization, so to speak, and the disadvantages include the fact that the hotel is located on a hill and there constant steps, that is, for these 10 minutes it’s not pleasant to walk along a path with palm trees, but to walk up and down the stairs. The second room was already better, but there were ants in it and the bedding left much to be desired, unfortunately I can’t attach a photo, the duvet cover was smaller than the blanket and the blanket itself was hanging out by almost a quarter, it was in pellets and had yellow spots, it was terrible. When we were checked into the second room, there were no towels in it, I called the reception again and asked to bring them, we got ready for the sea and thought how to return everything would be in the room, but that was not the case, we arrived, there was nothing, I called again, we waited again , as a result, they brought towels twice.
Then, at the end of the holiday, we had an early flight and the guide told us that we could take a dry drink, I went up in the evening to check with the reception, they said we don’t need to book anything, that goes without saying, we come in the morning, they froze up and said that they didn’t know anything. They took about 10 minutes to knock out breakfast. In the end, it turned out that they had everything and brought it out. Well, I would also like to add that the food was delicious, but at the end of the vacation we were poisoned, perhaps it was from their tap water with which we brushed our teeth, or perhaps it was the food that was to blame. But overall we liked the holiday, a beautiful area in and near the reception, a reef, not a long pantoon, plus there was a beach without it, great for children. But the staff is classic Egyptian, lazy, slow and irresponsible.
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Immediately upon arrival at the hotel at the reception, we were informed that the room was booked for three people (as there were four of us), so this room does not suit us and it is not possible to accommodate us. It is necessary to pay an additional 120 dollars for a larger room for 4 persons. When asked to deliver a bed, the staff laughed and refused.
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Immediately upon arrival at the hotel at the reception, we were informed that the room was booked for three people (as there were four of us), so this room does not suit us and it is not possible to accommodate us. It is necessary to pay an additional 120 dollars for a larger room for 4 persons. When asked to deliver a bed, the staff laughed and refused.
We paid this amount, but later our travel agent informed us that if 4 people were not allowed in the reserved room, the system would not have missed it.
Then the next day we had a problem with the safe, we couldn't open it after coming home from lunch. Security was called and they barely unlocked it with a special key. After that we found that all our wallets and bags were ransacked, but nothing was taken, which is very strange. We wrote a statement about this situation, there are a lot of cameras around the rooms, but in the future we were not given information about who rummaged through our things.
There was still a mouse in the room.
And they found that she had climbed through a small crack in the front door. The staff reacted to this message as follows: "Close the closet, bags and toilet tightly! »
Also, our transfer to the airport was late in the evening and we were refused to extend the room, arguing that all the rooms were occupied. But another vacationing family was given a room extension free of charge as compensation because of the same mouse in the room!
And at the reception, they often pretend that they don't understand: you speak English, they ask you to switch to Russian, you switch to Russian, the same situation.
Although when a group of tourists from Kazakhstan arrived, the same employee went to communicate with them in pure Russian, without any accent.
From the pros: very tasty cuisine, good animation, there is something for children to do
We paid this amount, but later our travel agent informed us that if 4 people were not allowed in the reserved room, the system would not have missed it.
Then the next day we had a problem with the safe, we couldn't open it after coming home from lunch. Security was called and they barely unlocked it with a special key. After that we found that all our wallets and bags were ransacked, but nothing was taken, which is very strange. We wrote a statement about this situation, there are a lot of cameras around the rooms, but in the future we were not given information about who rummaged through our things.
There was still a mouse in the room.
And they found that she had climbed through a small crack in the front door. The staff reacted to this message as follows: "Close the closet, bags and toilet tightly! »
Also, our transfer to the airport was late in the evening and we were refused to extend the room, arguing that all the rooms were occupied. But another vacationing family was given a room extension free of charge as compensation because of the same mouse in the room!
And at the reception, they often pretend that they don't understand: you speak English, they ask you to switch to Russian, you switch to Russian, the same situation.
Although when a group of tourists from Kazakhstan arrived, the same employee went to communicate with them in pure Russian, without any accent.
From the pros: very tasty cuisine, good animation, there is something for children to do
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• 1
I found this hotel on booking, there were only all the positive and satisfied reviews. Apparently they write these reviews themselves and they are fake. Let's start with the reception: I was supposed to be given a deluxe suite with one large and one small bed. Until three in the morning I was shown different rooms with one bed, two beds, or three small ones.
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I found this hotel on booking, there were only all the positive and satisfied reviews. Apparently they write these reviews themselves and they are fake. Let's start with the reception: I was supposed to be given a deluxe suite with one large and one small bed. Until three in the morning I was shown different rooms with one bed, two beds, or three small ones. They pretended that they give me a deluxe, although I kept saying that I needed one large bed and one small one. But they never provided it! At the reception Ibra? im a two-faced man, he is a deceiver. They did not provide anything and ended up spending the night in another hotel. All the time they stick their papers so that we sign that we have no complaints. Be careful looking at the date. The hotel is very large, in the introductory sheet they wrote that the bus runs every half hour, but only they know what half an hour it is. There is no clearly written time. I was very dissatisfied, you would not even advise this to an enemy!
Especially with children, do not stay in this hotel, nothing is provided for strollers, only stairs. You'll make yourself a hernia lifting a stroller up those steps. I really didn’t like the beach, the sand in the water is only 50 cm, then the stones on which it is impossible to step on even in slates.
Especially with children, do not stay in this hotel, nothing is provided for strollers, only stairs. You'll make yourself a hernia lifting a stroller up those steps. I really didn’t like the beach, the sand in the water is only 50 cm, then the stones on which it is impossible to step on even in slates.
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• 5
Complete non-compliance with the standards of 5 stars. Let's start with the reception at check-in. It’s very convenient to pretend that you don’t understand Russian and just tell everyone - check-in at 14:00, go to breakfast. We go down the stairs (please note the lack of an elevator and ramps, which makes staying with strollers very uncomfortable), food is collected on carts, breakfast is until 10:00, you are late, great.
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Complete non-compliance with the standards of 5 stars. Let's start with the reception at check-in. It’s very convenient to pretend that you don’t understand Russian and just tell everyone - check-in at 14:00, go to breakfast. We go down the stairs (please note the lack of an elevator and ramps, which makes staying with strollers very uncomfortable), food is collected on carts, breakfast is until 10:00, you are late, great. First deception. A normal practice in hotels with 5 stars is a room in which a person can change clothes, this hotel has such only on the beach, there is no pool, and given the vast territory of the hotel, they don’t think about visitors at all in this matter. Well, well, spending time by the pool (with not the cleanest water, to put it mildly) while waiting for a room and before settling in, good luck, lunch, but not everything is going smoothly here either.
There are too many people, queues for distribution both inside the building and in the open kitchen (the heat is indescribable near the stoves, I don’t know how the cooks cook there without fainting). There are problems with beef, chicken (which is very often even without attributing anything in duck dishes), everything is dry. Side dishes are the same every day, as is the whole set of products. The only thing that has changed is the filling of pizzas, by the way they are very tasty, and two days out of 8 there was fried small fish. Everything else is just stomach stuffing. Then there was a deception with restaurants that supposedly can be visited once for free. The queue in them is scheduled for weeks, and waiting for a person who works on a schedule that is inconvenient for visitors, you will be in the lobby with a crowd of people who, like you, are counting on free cheese in a mousetrap. Cancellation with restaurants, approx. Entertainment.
All these cute videos that the hotel shot with people doing sports on the beach and incendiary dances in the evenings are lies. There is water aerobics during the daytime in a pool with not the cleanest water, and evening programs that the animators are trying to pull out with all their might, but they are simply not enough for the crowd of people that the hotel populates in pursuit of money. Speaking of swimming pools and swimming in the sea. Your time is literally before sunset. For what reason the sea is closed so early, it is understandable, safety. Open water, difficulty in controlling the safety of being in it. But what is the problem of swimming in the pool after 6 pm is not clear. The only pluses of the whole stay, we noted the magnificent coral and its inhabitants, as well as cleaning in the dining rooms and rooms. About the eviction from the hotel and do not say anything. Two buses that run all day from the reception to the sea and back. These are not shuttles.
This is one closed bus without air conditioning (at a temperature of +36 degrees outside, a heavenly delight. ) And the second open one in which the things of visitors are transported to the rooms as well as people. So we checked out of the room and got to the reception with two large suitcases on our own. It's good that the bus (the one that is closed) ran along the route. But even this did not save us, because listening to the phone, 10 minutes, 5 minutes, we lost precious time and did not have time for the transfer, and then we got at our own expense by taxi to the airport, and then without looking into the eyes of the administration, which is carefully hidden from visitors, and together with the administration and a book of complaints, they put us under the arms in a car that we ourselves called and waved. 1 star, and that one, for the work of people working on cleanliness and the sea, in which it is very beautiful and pleasant to swim in a mask. Not a leg, even for free.
I hope your fake stars will be taken away soon and you will not be able to deceive people for their own money.
There are too many people, queues for distribution both inside the building and in the open kitchen (the heat is indescribable near the stoves, I don’t know how the cooks cook there without fainting). There are problems with beef, chicken (which is very often even without attributing anything in duck dishes), everything is dry. Side dishes are the same every day, as is the whole set of products. The only thing that has changed is the filling of pizzas, by the way they are very tasty, and two days out of 8 there was fried small fish. Everything else is just stomach stuffing. Then there was a deception with restaurants that supposedly can be visited once for free. The queue in them is scheduled for weeks, and waiting for a person who works on a schedule that is inconvenient for visitors, you will be in the lobby with a crowd of people who, like you, are counting on free cheese in a mousetrap. Cancellation with restaurants, approx. Entertainment.
All these cute videos that the hotel shot with people doing sports on the beach and incendiary dances in the evenings are lies. There is water aerobics during the daytime in a pool with not the cleanest water, and evening programs that the animators are trying to pull out with all their might, but they are simply not enough for the crowd of people that the hotel populates in pursuit of money. Speaking of swimming pools and swimming in the sea. Your time is literally before sunset. For what reason the sea is closed so early, it is understandable, safety. Open water, difficulty in controlling the safety of being in it. But what is the problem of swimming in the pool after 6 pm is not clear. The only pluses of the whole stay, we noted the magnificent coral and its inhabitants, as well as cleaning in the dining rooms and rooms. About the eviction from the hotel and do not say anything. Two buses that run all day from the reception to the sea and back. These are not shuttles.
This is one closed bus without air conditioning (at a temperature of +36 degrees outside, a heavenly delight. ) And the second open one in which the things of visitors are transported to the rooms as well as people. So we checked out of the room and got to the reception with two large suitcases on our own. It's good that the bus (the one that is closed) ran along the route. But even this did not save us, because listening to the phone, 10 minutes, 5 minutes, we lost precious time and did not have time for the transfer, and then we got at our own expense by taxi to the airport, and then without looking into the eyes of the administration, which is carefully hidden from visitors, and together with the administration and a book of complaints, they put us under the arms in a car that we ourselves called and waved. 1 star, and that one, for the work of people working on cleanliness and the sea, in which it is very beautiful and pleasant to swim in a mask. Not a leg, even for free.
I hope your fake stars will be taken away soon and you will not be able to deceive people for their own money.
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• 10
The place is beautiful, the beach is amazing, the pools are amazing and the gym instructor is the best and I learned a lot from him and benefited a lot from him and I really appreciate and respect him and he is very friendly! It is very convenient to have a rest with children. Everything is just great!
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The place is beautiful, the beach is amazing, the pools are amazing and the gym instructor is the best and I learned a lot from him and benefited a lot from him and I really appreciate and respect him and he is very friendly! It is very convenient to have a rest with children. Everything is just great!
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• 2
Not the first time in Egypt. The hotel is great! Yes - paid extra for a superior room with glass balconies overlooking the sea. The kitchen is excellent - everything is cooked on the grill. Excellent budget 5.
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Not the first time in Egypt.
The hotel is great!
Yes - paid extra for a superior room with glass balconies overlooking the sea.
The kitchen is excellent - everything is cooked on the grill.
Excellent budget 5.
The hotel is great!
Yes - paid extra for a superior room with glass balconies overlooking the sea.
The kitchen is excellent - everything is cooked on the grill.
Excellent budget 5.
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• 1
I rarely write reviews. But now I really want to share my impressions about the rest in Pyramis. Before the trip, I read good reviews, but when I arrived there, I was very disappointed... Well, what can I say? I’ll start with the check-in: everything went smoothly here, we gave $ 20 for three rooms, so as not to wait until 14-00, we settled quickly in the main building, the rooms were tired, dust was everywhere.
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I rarely write reviews. But now I really want to share my impressions about the rest in Pyramis. Before the trip, I read good reviews, but when I arrived there, I was very disappointed... Well, what can I say? I’ll start with the check-in: everything went smoothly here, we gave $ 20 for three rooms, so as not to wait until 14-00, we settled quickly in the main building, the rooms were tired, dust was everywhere... But this is not critical for me, I wiped the dust everywhere myself. We were not fed breakfast… The hotel is kept by an Egyptian and that says it all. The food is so-so, it is not convenient that the meat and side dishes are on the street, the rest is in the restaurant, it is not very convenient to run back and forth with plates. Breakfast is very poor, only scrambled eggs and boiled eggs with oatmeal and terrible sausages. Lunch was not bad, I had three soups, rice, french fries, fish (not tasty), dry, meat every once in a while, Pizza is always burned and you don’t want it until you get in line... Diluted UPI juice, we didn’t drink it...
The hotel is full of locals, arrogant, they are served first of all, they look at us like garbage! The beach chairs are old and broken. The reef is average. I haven't eaten anything for the last three days because I got food poisoning. The attitude is indifferent, they cleaned so-so, changed the towels and then when you throw them on the floor, and if not, then they put the wet ones on top. Only the bed was made and the garbage was taken out, no one wiped the dust anywhere... There is no animation from the word AT ALL! Once we went to the show - stupid tricks, I have never seen anything like this in any hotel! There wasn’t even a Christmas tree on New Year’s Eve, the money for New Year’s dinner was paid, but... we go almost every year to Egypt on New Year’s Eve, we were in fours, but it was much better. Everything was tasteless and terrible. There was no New Year's program at all, at least they did a disco, though the so-called animators were jumping in tracksuits, that's all the performance.
In general: we go there more than a foot and I will not recommend this hotel to anyone. I only liked the sea. Conclusion: Pyramis sucks. Three with a minus.
The hotel is full of locals, arrogant, they are served first of all, they look at us like garbage! The beach chairs are old and broken. The reef is average. I haven't eaten anything for the last three days because I got food poisoning. The attitude is indifferent, they cleaned so-so, changed the towels and then when you throw them on the floor, and if not, then they put the wet ones on top. Only the bed was made and the garbage was taken out, no one wiped the dust anywhere... There is no animation from the word AT ALL! Once we went to the show - stupid tricks, I have never seen anything like this in any hotel! There wasn’t even a Christmas tree on New Year’s Eve, the money for New Year’s dinner was paid, but... we go almost every year to Egypt on New Year’s Eve, we were in fours, but it was much better. Everything was tasteless and terrible. There was no New Year's program at all, at least they did a disco, though the so-called animators were jumping in tracksuits, that's all the performance.
In general: we go there more than a foot and I will not recommend this hotel to anyone. I only liked the sea. Conclusion: Pyramis sucks. Three with a minus.
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• 18
In a nutshell. Nice hotel, recently opened. Food is good (4), reef (4-) few fish. The beach has few seats and sun loungers. Many Russians have arrived, the hotel is packed. To keep getting up at 6.10-6.20 (3). Animation is weak (3+). Slides are not bad (4+). Good budget 5. If an expensive ticket, then it is better to go to another one.
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In a nutshell. Nice hotel, recently opened. Food is good (4), reef (4-) few fish. The beach has few seats and sun loungers. Many Russians have arrived, the hotel is packed. To keep getting up at 6.10-6.20 (3). Animation is weak (3+). Slides are not bad (4+). Good budget 5. If an expensive ticket, then it is better to go to another one. Was before in 10 hotels in Sharm. Have a good rest everyone.
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• 4
This is my first time in Egypt. Maybe, of course, other hotels are also not very good, but if you look critically, the hotel is very mediocre. 1) Everything is very dilapidated, old 2) It is very close to the airport. You can hear very well and in some places you can even see all the takeoffs and sometimes landings.
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This is my first time in Egypt. Maybe, of course, other hotels are also not very good, but if you look critically, the hotel is very mediocre.
1) Everything is very dilapidated, old
2) It is very close to the airport. You can hear very well and in some places you can even see all the takeoffs and sometimes landings.
3) Often the smell of kerosene (or something like that) is carried by the wind from the airport.
4) The territory seems to be large, but all in steps. nowhere to walk.
5) Some of the buildings are closed for repairs and spoil the view.
6) The beach line seems to be long, but in fact you can swim only on a small pontoon or on 30 meters of a gently sloping beach.
7) There is no Wi-Fi, only at the reception. And then half-dead.
8) The food is very poor, there are almost no fruits.
9) From cocktails - only 2 types - "alcoholic" and non-alcoholic)
10) Local alcohol - impossible to drink.
11) Cola is also diluted with some kind of garbage. Beer is more or less drinkable.
1) Everything is very dilapidated, old
2) It is very close to the airport. You can hear very well and in some places you can even see all the takeoffs and sometimes landings.
3) Often the smell of kerosene (or something like that) is carried by the wind from the airport.
4) The territory seems to be large, but all in steps. nowhere to walk.
5) Some of the buildings are closed for repairs and spoil the view.
6) The beach line seems to be long, but in fact you can swim only on a small pontoon or on 30 meters of a gently sloping beach.
7) There is no Wi-Fi, only at the reception. And then half-dead.
8) The food is very poor, there are almost no fruits.
9) From cocktails - only 2 types - "alcoholic" and non-alcoholic)
10) Local alcohol - impossible to drink.
11) Cola is also diluted with some kind of garbage. Beer is more or less drinkable.
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• 11
The hotel is not 5 star. It all started with the fact that we arrived at 5 am, tired, and of course we were denied accommodation, hinting at a bribe. We didn’t have a choice, since we were traveling with a child of 2 years old, they demanded a surcharge of $ 30. Having paid, we were settled in a room that could not even be called a barn.
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The hotel is not 5 star. It all started with the fact that we arrived at 5 am, tired, and of course we were denied accommodation, hinting at a bribe. We didn’t have a choice, since we were traveling with a child of 2 years old, they demanded a surcharge of $ 30. Having paid, we were settled in a room that could not even be called a barn. When we demanded to change the room, we were offered an extra $70 at the reception. The husband began to resent, and we agreed on $ 30, and that came out to us $ 60 surcharge. Settled in a room as according to their criteria "Premium", but the premium was not there and nearby, a good "Standard". Ok, we checked in at 7 in the morning, they didn’t give us bracelets, arguing that we had to wait for 10 in the morning. And accordingly, at 10 am, breakfast ended, and we were hungry from the night with a small child, waiting for 13.00 to go for dinner.
Food: varied, lots of choice. Seafood was not provided at all. Fruits: apples, oranges, melon, dates, pear, kumquat. Rarely gave figs, bananas. Room service is terrible, if you don't give him money, no one will clean your rooms. Animation is disgusting, monotonous, boring. They entertain children over 4 years old, they drive the little ones, do not pay attention to them at all. The sea is beautiful, this is the only plus of this hotel. The territory is large, but not well-groomed, garbage is lying everywhere, there are plates, dry bushes grow. The guide who comes to meet you does not tell the whole truth about the excursions, his business is to sell, but what and how it will be there will be a surprise for you.
We used to rest in the line of Albatros 4 * hotels, compared to this 5th, Albatros heaven and earth. We do not recommend Pyramisa.
Food: varied, lots of choice. Seafood was not provided at all. Fruits: apples, oranges, melon, dates, pear, kumquat. Rarely gave figs, bananas. Room service is terrible, if you don't give him money, no one will clean your rooms. Animation is disgusting, monotonous, boring. They entertain children over 4 years old, they drive the little ones, do not pay attention to them at all. The sea is beautiful, this is the only plus of this hotel. The territory is large, but not well-groomed, garbage is lying everywhere, there are plates, dry bushes grow. The guide who comes to meet you does not tell the whole truth about the excursions, his business is to sell, but what and how it will be there will be a surprise for you.
We used to rest in the line of Albatros 4 * hotels, compared to this 5th, Albatros heaven and earth. We do not recommend Pyramisa.
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• 26
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