Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
1.0
Cleanliness:
10.0
Food:
1.0
Amenities:
4.0
We bought a ticket with the Fan San concept. We were brought to the exit, it seemed that this was an emergency entrance, no one met us at the entrance, you need to find the reception yourself and say that you have arrived (in Turkey we were met with champagne, but here no one even came out). The rooms are good, but if you do not have a baby, you will be placed far away and on the third floor, we walk 10 minutes to the restaurant, walking is certainly good, but not so much.
ROOMS are nice, new, clean, cleaning is good, but in addition to shampoo I have 6 hair conditioners. Replenishment of coffee, tea occasionally, with a change of towels is a problem, until I approached the manager, they began to change them every day, as they promise on their website and on the brochure they give.
FOOD is monotonous, it's frustrating, a little nauseated already.
THE PERSONNEL IS SENIOR, they are just waiting for this dollar, it also sometimes gets annoyed, if you don’t give it, then you are an empty place for it.
Animation had problems, about karaoke there is a whole system, everything is not so simple. I turned to the guest relations manager, the girl's name is Lesya, she solved all the problems, explained everything, no complaints. The animators are not like in other hotels, they are not at all sociable, they play their games and that's it. THE DISCO IN THE HOTEL IS HORRIBLE, it was made in the lobby bar, the atmosphere is completely unfavorable, the DJ always plays the same songs, and it’s quite old that are already tired, no variety, you can’t order a song pretending not to understand, but we all know what we need do to understand.
The hotel area is cool, stylish, there is landscaping, but not much.
Fun Sun POOL WITHOUT AVAILABILITY because Albatross people sit there. To complaints, they respond that they cannot kick guests out, although there is a sign hanging where it is clearly stated that the pool is only for Fan San guests.
They took excursions from Tui, it would be better if they didn’t do it, they robbed it right on the excursion, and the staff at the base where we left things did it, it’s terrible, they introduced Tui, they promise a lot, but these are just words.
I would not recommend this hotel to anyone, save your nerves.
No humanity.
ROOMS are nice, new, clean, cleaning is good, but in addition to shampoo I have 6 hair conditioners. Replenishment of coffee, tea occasionally, with a change of towels is a problem, until I approached the manager, they began to change them every day, as they promise on their website and on the brochure they give.
FOOD is monotonous, it's frustrating, a little nauseated already.
THE PERSONNEL IS SENIOR, they are just waiting for this dollar, it also sometimes gets annoyed, if you don’t give it, then you are an empty place for it.
Animation had problems, about karaoke there is a whole system, everything is not so simple. I turned to the guest relations manager, the girl's name is Lesya, she solved all the problems, explained everything, no complaints. The animators are not like in other hotels, they are not at all sociable, they play their games and that's it. THE DISCO IN THE HOTEL IS HORRIBLE, it was made in the lobby bar, the atmosphere is completely unfavorable, the DJ always plays the same songs, and it’s quite old that are already tired, no variety, you can’t order a song pretending not to understand, but we all know what we need do to understand.
The hotel area is cool, stylish, there is landscaping, but not much.
Fun Sun POOL WITHOUT AVAILABILITY because Albatross people sit there. To complaints, they respond that they cannot kick guests out, although there is a sign hanging where it is clearly stated that the pool is only for Fan San guests.
They took excursions from Tui, it would be better if they didn’t do it, they robbed it right on the excursion, and the staff at the base where we left things did it, it’s terrible, they introduced Tui, they promise a lot, but these are just words.
I would not recommend this hotel to anyone, save your nerves.
No humanity.
Translated automatically from Russian. View original
Comments (0)
leave a comment
Show other comments …
OTHER REVIEWS ABOUT THE HOTEL
- Nice hotel with water park
- Good hotel with bad food
- The hotel does not pull on 5 *
- Ideal hotel for families with children
- Hard three
SEE ALSO