Отель не тянет на 5* The hotel does not pull on 5 *

At the moment I am resting with my family in this hotel 2 adults and 2 children room number 1208 according to the FUN&SUN concept, I will start in order:
1) We arrived on 07/24/21 in Sharm El Sheikh, at 07:00 in the morning we were already at the hotel, while we were preparing the room, we managed to have breakfast during this time.
2) We were settled next to the water park, we were given a 2-room large family room with two bedrooms, two balconies (the first overlooking the water park, the second overlooking the road and some non-residential building) + toilet and shower room (new plumbing). There are no complaints about the room, cleaning and change of towels and accessories every day. The furniture is new, 2 TVs, a refrigerator, a wardrobe, a safe and cabinets.

3) Food pulls at 3 with a stretch, there are 6 restaurants, a foot court and bars on the territory of the hotel. The food is absolutely in all restaurants, the same and tasteless, there is no such variety as in the same Otium Amforas 5 hotel, there are simply no watermelons. Yesterday we went to the A la carte restaurant Mom I'm at home, they gave three salads (caprese, with shrimp and meat. The salads were very cold, not at room temperature. The main course was pizza, chicken nuggets, fries, beef steak and baked mackerel). The A la carte food was not impressive, to be honest! They also give ice cream in the Pool bar from 12:00 to 17:00, the ice cream is delicious. You can also have a snack at the food court from 12:00 to 17:00.
4) The sea is very beautiful, especially its fauna and flora, a beautiful reef at the hotel. High tide in the morning, low tide in the afternoon. The only negative is the pontoon, which the hotel has one and all the hotel guests crowd on it, which causes some inconvenience. There is no fence on the sides of the pontoon, only the patch on which the lifeguard and all the vacationers are located is partially fenced (the fence is very flimsy). It would be nice to protect him well!
5) There are a lot of pools on the territory of the hotel, from quiet and noisy ones. 3 water parks.
6) The territory of the hotel is large. There are two children's clubs, one from the Albatros Palas 5 * hotel, the second Tukan club - they can only be used by vacationers according to the Fun & Sun concept. Animation works very well, well done guys. Every day there are performances for both children and adults. When I took a ticket from the tour operator, I was told that vacationers with the Fun & Sun concept have more privileges than just vacationers with Albatros Palas 5 *, in fact, the only difference was in the Toucan kids club and other rooms and that's it !! ! Why then overpay more for a ticket? !