Expected more

Written: 23 december 2021
Travel time: 3 — 10 november 2021
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 5.0
Cleanliness: 6.0
Food: 3.0
Amenities: 7.0
Mixed feelings from the hotel and organizational moments. There were several things that spoiled the mood.
Long wait for passengers who were supposed to ride with us on the bus to the hotel. Tired, we waited for them for about an hour, and in the end it turned out that they had taken a taxi. Plus, our flight was delayed, so we got to the hotel around 9 pm - minus the rest day.
Although we had time for dinner at the hotel, we were not impressed with the dishes. It felt like we weren't in the best restaurant. There seemed to be a choice, but not tasty, not fresh.
Number killed us - 4 stars did not pull at all. The furniture was old, the washbasin was leaking, the air conditioner hummed noisily, and the earplugs didn't help much. And the cherry on the cake was no hot water. We found out about this too late to go to the reception once again. I had to wash cold. Before that, with grief in half, we called the master to open the safe for us - there was no hope for the service.

In the morning, TUI representative Ali told us for an hour and a half about the hotel, which could have been given in 20 minutes. The start of the day is not the best. At the end of breakfast, there was nothing tasty left. Then we stood in line at Ali's to pay for the tour, which later on would not impress us at all as much as it was advertised. We got up at 4 in the morning, and drove until 10-11, until we finally arrived for diving. Nothing picturesque - here's "The Lost Land" for you. Tired and sorry.
We didn't get hot water in the room. After three or four calls from the master (and did he come? ), We were finally offered to move to another room. We were at 159m - don't settle for him and those like him.
The new room was much better - we perked up. Hot water was, less noisy air conditioner. Newer furniture, more spacious. True, there are a lot of mosquitoes - take a raptor with you. Only on the 3rd day a surprise awaited us (this is at 4 in the morning, the day of the excursion, we rush to the bus). Couldn't close the door! The lock didn't work. We had no hope for the help of the staff, as well as time. They left it like that... even though there was a safe, and we also waited a long time for it to be opened to us.
Well, God bless him with the hotel - the sea, of course, was clean. And the entry is good. Not exactly warm, but the water means a lot to us. We stayed in the first week of November. There were no strong winds either. On the beach, animators invited to participate in games, carried out exercises.
For lunch we went to a cafe on the beach. We tried to take fried fish - the only worthy dish. Fruits/vegetables - always sluggish or green. Seafood, except for fried fish, no. We were in the a la carte restaurant, once it was possible to dine there. It was nicer there, there was good meat for dinner.
In the evening we watched the entertainment program from the hotel. Sometimes it was interesting.
We left early in the morning (minus day). It's a shame, especially for the amount that was given (about $1400 for two). The transfer was 4 hours before departure. We wanted to take a taxi. It's good they didn't take it. We spent a lot of time in line at the airport. Tired and glad to be back home.
Translated automatically from Russian. View original