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Video filming of the tour. Problem
We bought an excursion from Tez-tour to the Colored Canyon. The videographer filmed us all the time. Then 2 discs were offered for $ 20: 1 with views of beautiful places in Egypt (CD) and the video recording of us on the tour (DVD). We bought a disk. They didn't check on the spot. At home, it turned out that one photo was not of the best quality, and our video was not there at all - the disk was clean. Tez-tour guaranteed high quality. What to do? Any chance of getting our shoot?
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Answers • 5
The disks had to be checked on the spot. If you have already left the country, then the video is almost impossible to get. Tez tour has nothing to do with video shooting. There was an operator who offered you services (it was necessary to check what was recorded when you received the disc). If you have not left the country yet, you can try to resolve the issue through your guide.
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answered 11 years ago
The fact of the matter is that the video offered the Tez tour. Their logo is on the box with discs, and it was the tour operator who guaranteed the quality.
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answered 11 years ago
If there is a tour logo and some quality guarantees on the disc, then you need to resolve the issue with them.
If it turns out that the disc is empty, without recording, I think that you will definitely get your money back. Tez will not spoil his image on such a trifle. But be aware that the disc will be taken for verification, and if it turns out that there is a record on it, and you simply cannot play it on your equipment, or the record has been deleted, and not just missing, then no one will return the money to you, plus from you they will charge the cost of the examination in such cases ...
In general, whenever they offer videos from excursions, they play a disc in front of you ...
If it turns out that the disc is empty, without recording, I think that you will definitely get your money back. Tez will not spoil his image on such a trifle. But be aware that the disc will be taken for verification, and if it turns out that there is a record on it, and you simply cannot play it on your equipment, or the record has been deleted, and not just missing, then no one will return the money to you, plus from you they will charge the cost of the examination in such cases ...
In general, whenever they offer videos from excursions, they play a disc in front of you ...
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answered 11 years ago
Thank you. It is unlikely that we will succeed. There are indeed traces of recordings on the disc, as if they have been erased. It's a pity
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answered 11 years ago
The tour operator only put his logo on the disk, and video filming, like everything else: excursions, etc., is up to the organizer. This is how hotel guides breed tourists so that they don’t take anything on the street, only the quality of the organization is not better, and sometimes even worse. The disk was apparently burned with errors, now it is useless to prove something!
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answered 11 years ago