Question about hotel Jaz Grand Marsa 5*
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respond - who rested and recently arrived from Resta Grand Resort?
I have several questions:
1) cockroaches in the room? you personally encountered (read the review, it was the case, brr);
2) has the pontoon been repaired?
3) compatriots in general - is it really a rarity?
4) I don’t remember (although I was in the nearby Resta Reef in April 2008) whether they sell something like masks, tubes .. so as not to drag with you;
5) Do all rooms have balconies facing the sea?
1) cockroaches in the room? you personally encountered (read the review, it was the case, brr);
2) has the pontoon been repaired?
3) compatriots in general - is it really a rarity?
4) I don’t remember (although I was in the nearby Resta Reef in April 2008) whether they sell something like masks, tubes .. so as not to drag with you;
5) Do all rooms have balconies facing the sea?
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Answers • 17
arrived on 04/03/2010 from Resta Reef. The pontoon was completely broken, they would not repair it, they said, not soon. Part of the Resta Grand beach also suffered from the storm, many came to us because umbrellas were being painted and restored and there was no playground for beach volleyball. Compatriots - a rarity, but not great! Masks, tubes are sold, but the quality does not match the price.
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answered 15 years ago
The pontoon is broken, but how to swim?
Did you buy tickets without knowing what was going on there? Or did it happen during your stay there?
Here's how to be a tourist in such a situation - when you paid for one thing, but as a result you do not receive this service? Is this considered a force majeure, or did you have to change the hotel?
Or travel agencies, knowing that everything is broken, continue to sell tours to this hotel?
Did you buy tickets without knowing what was going on there? Or did it happen during your stay there?
Here's how to be a tourist in such a situation - when you paid for one thing, but as a result you do not receive this service? Is this considered a force majeure, or did you have to change the hotel?
Or travel agencies, knowing that everything is broken, continue to sell tours to this hotel?
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answered 15 years ago
Travel agencies are to blame again. Why? We look at hotels at the beginning of the season. And who is obliged to inform travel agencies about negative changes in hotels during the season? elenako - You are an expert on Marsa Alam, and even then you did not know the situation in this hotel.
The one who creates the product should be responsible - and this is the operator. And he will answer if the tourist does everything right. Formally, the operator must ensure that the state and the list of services that he has indicated in the catalog for the season. But there are loopholes there too - somewhere at the beginning or at the end of the catalog there is always a phrase like the following: "the catalog is not an offer and cannot be used for the remote method of selling a tourist product to consumers" (from the latest Anex catalog).
and another pearl - "therefore, check the information about ... on the hotel website" (in the same catalog)
It's like blaming the railway ticket office for the fact that the conductor in the car was drunk.
Gentlemen tourists - write reviews.
We use them in our work.
Gentlemen, potential tourists - buy tours after reading reviews of the proposed hotel. We show them to clients in our office online.
The one who creates the product should be responsible - and this is the operator. And he will answer if the tourist does everything right. Formally, the operator must ensure that the state and the list of services that he has indicated in the catalog for the season. But there are loopholes there too - somewhere at the beginning or at the end of the catalog there is always a phrase like the following: "the catalog is not an offer and cannot be used for the remote method of selling a tourist product to consumers" (from the latest Anex catalog).
and another pearl - "therefore, check the information about ... on the hotel website" (in the same catalog)
It's like blaming the railway ticket office for the fact that the conductor in the car was drunk.
Gentlemen tourists - write reviews.
We use them in our work.
Gentlemen, potential tourists - buy tours after reading reviews of the proposed hotel. We show them to clients in our office online.
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answered 15 years ago
ludmillka, thanks for the info.
sad, of course, at the expense of the pontoon, but when I monitored other hotels on Mars, many do not have a pontoon as such. for some it is very long (large reef zone) .. this is also not very convenient.
and when I was in Resta Reef, I remember that there is an opportunity to swim even when it's stormy .. from the shore you can enter - and there is a small depression to the corals, you can swim .. and the fish take shelter from the wave ..
I even photographed beautiful fish with a camera from above, without diving.
You could also go to the left, towards the IberHotel, there is a bay, they let you in.
in general, the mood is still positive, I know those places)
It would be great if someone responded who was exactly in Resta Grand
sad, of course, at the expense of the pontoon, but when I monitored other hotels on Mars, many do not have a pontoon as such. for some it is very long (large reef zone) .. this is also not very convenient.
and when I was in Resta Reef, I remember that there is an opportunity to swim even when it's stormy .. from the shore you can enter - and there is a small depression to the corals, you can swim .. and the fish take shelter from the wave ..
I even photographed beautiful fish with a camera from above, without diving.
You could also go to the left, towards the IberHotel, there is a bay, they let you in.
in general, the mood is still positive, I know those places)
It would be great if someone responded who was exactly in Resta Grand
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answered 15 years ago
ShiShi-ga, I was there in the middle of January. Just before the storm and the downpour. The pontoon was excellent and in perfect order. But it belongs to the Resta Reef. Resta Grande does not have its own pontoon. Therefore, many vacationers from the Grand just from the beach swam (or crossed on foot) the lagoon, climbed out (became feet) on the edge of the reef and descended to the depths. Local employees did not chase them, because it is far from the pontoon, and it is useless to shout :)
Of course, walking on the reef is not very pleasant, but after all, what if the pontoon is broken?
Of course, walking on the reef is not very pleasant, but after all, what if the pontoon is broken?
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answered 15 years ago
Masks and snorkels are sold, but it's better to go across the road to the mall. There prices are only $1 higher than in Hurghada. The range is sufficient. There was even a real silicone kit for only 85 Eg. pounds. And in the grocery store we bought strawberries for $2.5 per kg. January is fine. Strawberries are very fragrant, large and sweet. Not Israeli, like we have in winter.
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answered 15 years ago
Yes, almost all rooms are facing the sea. But there are many small buildings on the territory, such as two-story bungalows. And the area is huge. So, from many bungalows the sea is not visible: too far.
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answered 15 years ago
I didn’t find cockroaches (although I didn’t specifically look for them :)
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answered 15 years ago
-HotLine--You flatter me by saying that I am an expert on Marsa Alam. I can recommend my beloved Braika Bay with responsibility. in turn, it seems to me, I should let the TRAVEL AGENCIES know about the real state of affairs without any tricks.
Of course, a tourist should not have any complaints if the destruction of the pontoon happened before his eyes - no one is safe from this.
We are talking about today - now, today, selling tours to this hotel is not entirely correct. Or I'm wrong?
And I am convinced for some reason that you, HotLine, will not do this today.
Of course, a tourist should not have any complaints if the destruction of the pontoon happened before his eyes - no one is safe from this.
We are talking about today - now, today, selling tours to this hotel is not entirely correct. Or I'm wrong?
And I am convinced for some reason that you, HotLine, will not do this today.
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answered 15 years ago
Only real experts write "Alam". Although in all official sources - "Alam".
Tell me, is it correct to sell tours to a new hotel that has not yet opened, no one has seen it live yet, in the catalogs and on the hotel website there are only hand-drawn images? But the hotel is declared as a super-duper and the price is ridiculous for the first arrivals in May.
Among our regular tourists there are lovers of such tours. So it's not all that simple.
By the way, BRAYKA BAY once started like this. The first season was ridiculous prices and a lot of unfinished. And the operators sent the first tourists to Mars without knowing or seeing them.
The principle should be the same - maximum openness - we know everything we inform about everything, and the tourist makes his own decision. True, with this approach, there are cases when tourists choose a tour in the office for 3 hours.
Tell me, is it correct to sell tours to a new hotel that has not yet opened, no one has seen it live yet, in the catalogs and on the hotel website there are only hand-drawn images? But the hotel is declared as a super-duper and the price is ridiculous for the first arrivals in May.
Among our regular tourists there are lovers of such tours. So it's not all that simple.
By the way, BRAYKA BAY once started like this. The first season was ridiculous prices and a lot of unfinished. And the operators sent the first tourists to Mars without knowing or seeing them.
The principle should be the same - maximum openness - we know everything we inform about everything, and the tourist makes his own decision. True, with this approach, there are cases when tourists choose a tour in the office for 3 hours.
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answered 15 years ago
Oh, I read reviews here on a foreign site)
we are here discussing pontoons with you, the sea ..
and they (the British, Italians ..) write mainly about the service, they gave them a clean towel or not quite clean, .. they waited a long time for a spoon, coffee .. waiter ..))
they swear!)) they write that it’s not 5 *))
after all, we have a different mentality with them!))
by the way, I saw a photo of a scorpion in the room with the caption "our roommate")
Wow
we are here discussing pontoons with you, the sea ..
and they (the British, Italians ..) write mainly about the service, they gave them a clean towel or not quite clean, .. they waited a long time for a spoon, coffee .. waiter ..))
they swear!)) they write that it’s not 5 *))
after all, we have a different mentality with them!))
by the way, I saw a photo of a scorpion in the room with the caption "our roommate")
Wow
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answered 15 years ago
ShiShi-ga, you never know what happens in nature :)
You never know who writes what!
If you tune in to see a scorpion in your room, you will definitely see it; if you tune in to the pleasure of a good sea and food, you will definitely get it.
So don't bother with reviews. Go, everything will be fine!
You never know who writes what!
If you tune in to see a scorpion in your room, you will definitely see it; if you tune in to the pleasure of a good sea and food, you will definitely get it.
So don't bother with reviews. Go, everything will be fine!
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answered 15 years ago
--The principle should be the same - maximum openness - everything we know, we inform about everything, and the tourist makes his own decision--
I am in favor with both hands.
That is why one agency and clients are full, because they "went from hand to hand", and the other barely makes ends meet.
As a tourist, I’m not at all interested in expecting one thing, and in the end getting nothing.
I am in favor with both hands.
That is why one agency and clients are full, because they "went from hand to hand", and the other barely makes ends meet.
As a tourist, I’m not at all interested in expecting one thing, and in the end getting nothing.
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answered 15 years ago
alexfabr19, absolutely agree with you!
I never really bothered with the service, and I also don’t understand those who go on vacation with the mood to quarrel and demand something for themselves.
you need to smile, be polite, and the rest will be great!
and thank you again for answering my questions
I never really bothered with the service, and I also don’t understand those who go on vacation with the mood to quarrel and demand something for themselves.
you need to smile, be polite, and the rest will be great!
and thank you again for answering my questions
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answered 15 years ago
Yes, it's true about cockroaches. It’s just that someone doesn’t bother with them, but they basically annoy me and in general I can’t stand them !!! I posted a photo of one cockroach in my review, only the moderator apparently put a ban on it.
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answered 15 years ago
flew back from vacation, from the hotel in question)
I didn’t see cockroaches, only one beetle)) on the walking path.
regularly they there all "fumigate".
I haven't seen scorpions either.
herons walk on numerous lawns) everyone is trying to find something)
PySy: I will definitely describe everything and post a detailed review)
in general, I liked everything very much, despite the fact that the panton was still being repaired
I didn’t see cockroaches, only one beetle)) on the walking path.
regularly they there all "fumigate".
I haven't seen scorpions either.
herons walk on numerous lawns) everyone is trying to find something)
PySy: I will definitely describe everything and post a detailed review)
in general, I liked everything very much, despite the fact that the panton was still being repaired
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answered 15 years ago