Jaz Grand Marsa 5*– Reviews

47
Rating 9.010
based on
47 reviews
№10 in the hotel rating Marsa Alam
9.1 Rooms
9.4 Service
9.3 Cleanliness
9.3 Food
8.5 Amenities
The hotel was opened in 2009 and consists of a main 2-storey building and a complex of 2- and 3-storey buildings. The last partial renovation took place in 2018. Recommended for families with children.More →
аватар scmitt.helmut
 •  traveled 2 years ago
Rating 10.0
We had a pleasant stay, great mood, great staff, food was very outstanding, there is something for everyone, breakfast is special, many types of delicious food, lunch on the beach was of high quality, we ate pizza like it was in Italy, from the point in terms of taste, it was Charming and we had lots of fresh fruits and sweets made with love. … More ▾ We had a pleasant stay, great mood, great staff, food was very outstanding, there is something for everyone, breakfast is special, many types of delicious food, lunch on the beach was of high quality, we ate pizza like it was in Italy, from the point in terms of taste, it was Charming and we had lots of fresh fruits and sweets made with love. There was something high quality for everyone that we have never seen in Egypt. The room is spacious. The hotel is clean and well maintained. . We will definitely be back.
аватар vivianengler1410
 •  traveled 2 years ago
Rating 10.0
The hotel is generally very clean and well run. The choice and especially the quality of the food was impressive. There was something for everyone and very tasty. Be it in the main restaurant or on the beach. … More ▾ The hotel is generally very clean and well run.
The choice and especially the quality of the food was impressive.
There was something for everyone and very tasty. Be it in the main restaurant or on the beach.
аватар JUrij177804
 •  traveled 3 years ago
Rating 8.0
We chose this hotel, because we had already rested in Marsa Alam 1 time and really liked it, and then there is also a complex of hotels on the territory of which you can walk, use the beaches of other hotels - this bribed). For example, Sharm and Hurghada are more dynamic and noisy, in Marsa - relaxation. … More ▾ We chose this hotel, because we had already rested in Marsa Alam 1 time and really liked it, and then there is also a complex of hotels on the territory of which you can walk, use the beaches of other hotels - this bribed). For example, Sharm and Hurghada are more dynamic and noisy, in Marsa - relaxation.
1. Territory.
I liked the fact that the hotel is large enough or maybe there were not many people, but the crowd of people happened only at dinner and at the animation after dinner. On the territory there is a tennis court, table tennis by the pool, darts, in the neighboring hotel Solymar there is table football and billiards. There are playgrounds and Kids Club (you can leave children on the territory of other hotels). There are also hammocks where you can relax and enjoy the sea view.
2. Number.
We arrived at the hotel at about 11:00, settled in room 6415 after 30-40 minutes. The room is not bad, but there is no view from the balcony at all and it is far from the sea, but next to the restaurant and the pool. The room is good, nothing broken was noticed, the guy who does the cleaning almost constantly on the spot, it was possible to change the towels even several times a day, he also cleaned every day.
After 3 nights, we managed to move to the nearest building in room 2013 with an excellent view of the sea, for 4 nights we paid $ 60 extra, but it was worth it. It is very cool to wake up and see the sea, fall asleep to the sound of the sea, the balcony doors were almost always as open as possible. Everything in the room worked and nothing was broken. But the cleaning in this room was worse.
3. Nutrition.
The food is excellent, you can take the food yourself after wearing disposable gloves. There are no queues. The selection is good, especially the large selection of desserts. A lot of fruits. There were always enough tables inside, on the terrace everything is often busy. We did not skimp on tips, so we were always found a table on the terrace for three (the waiters take their phone or glasses of wine).
It is also possible to dine in 2 A La carte restaurants. We only had dinner at a restaurant on the beach, as the guide misinformed us and said that you can choose only one, 2 days before check-out, we decided to sign up anyway and we were told that it was possible and that we had dinner already on the beach is not a problem, but we were offered for the near future on 11/17/2021, and we have a flight on the 17th afternoon)) We liked the restaurant on the beach, we ate seafood with a gorgeous sea view. They say that the second restaurant is better in terms of tastes and service, but unfortunately I won’t write anything about it.
4. Sea.
We love to swim from the pontoon, there was almost always a green flag and there were no problems with this. There is a coral reef, more or less alive, nothing unusual was seen from the living creatures. We saw a stingray, someone on the pier said they saw a turtle, but we were not lucky with that. If you want to swim with turtles, then I advise you to take a boat trip to Marsa Mubarak, last year we saw several turtles and a sea cow, they filmed it, the emotions are chic.
In our hotel, the red flag was noticed only 1 time during the week, we swam in the lagoon. This is interesting in its own way, but you definitely need shoes, as there are hedgehogs.
5. Water park.
Open from 10:00 to 17:00 with a break from 12:00 to 13:00. During the break, you can eat right in the water park, burgers, snacks, etc.
The slides are cool, there are many of them, but some work all day, and some only in the afternoon. All slides are possible if the child is taller than 120 cm. Our child is 8 years old and 122 cm tall.
6. Service.
We gave tips in bars, to waiters in restaurants, so we always approached almost immediately and offered to bring drinks. The staff is friendly and trying, with any question you can approach the reception, resettlement, you need something in the room, you lost a thing (the child lost his jeans, the next day they took it to the reception). Any of our requests was not ignored!
7. Animation.
I won’t write much, since we only went to the evening animation. After dinner, aqua make-up for children, then a mini disco and after a show for adults. Animation also took place at the pool and beach, but we did not participate.
8. Cons.
Of the minuses, I can only note that the territory is already a little shabby and needs repair in many places, for example, the concrete paths are cracked and the paint has worn off, the facades of the buildings are painted with different shades of paint, the lawn is not the most beautiful, and in some places, to the right of the reception, closer to the sea not at all, just covered with sand.
Also, there is construction going on near building 20, spoiling the view.
That's why I'm taking off stars for this review.
I liked the hotel, but it was not included in the list of those that you must definitely return to.
Have a good holiday everyone!
аватар Tehinwent
 •  traveled 3 years ago
Rating 10.0
In Mars for the first time, the hotel was advised by a friend and the reviews here also played a role. Our flight was delayed, so we arrived at night, we were well fed and settled. The room is just a fairy tale, near the little sea, 5001, who knows, hello to you! The territory is large, well-groomed, the pools are super, the sea was a red flag a couple of times, then yellow, so they swam and looked at the beauty. … More ▾ In Mars for the first time, the hotel was advised by a friend and the reviews here also played a role.
Our flight was delayed, so we arrived at night, we were well fed and settled. The room is just a fairy tale, near the little sea, 5001, who knows, hello to you!
The territory is large, well-groomed, the pools are super, the sea was a red flag a couple of times, then yellow, so they swam and looked at the beauty.
The water park is also worth a visit.
The food is a huge plus of this hotel, delicious, varied and just super.
The minus, as for me, not the hotel, but Mars in general, is the prices in stores and pharmacies, who needs to take something from Egypt, this is not here. Everything is expensive, the cities are far away, it's just not Sharm or Hurghada.
And the hotel is 10 out of 10.
аватар Lorinik77
 •  traveled 3 years ago
Rating 6.0
Rested with friends and children for 7 days. On the first day, our friend was poisoned. Strongly did not pay attention. Two days later, another of our comrades was poisoned. Me and my husband became ill on the 5th day. These past two days have been very long for me. They drank smeknu, atoxil, nifuroxazide. … More ▾ Rested with friends and children for 7 days. On the first day, our friend was poisoned. Strongly did not pay attention. Two days later, another of our comrades was poisoned. Me and my husband became ill on the 5th day. These past two days have been very long for me. They drank smeknu, atoxil, nifuroxazide. Thank god the kids are fine. On the last evening, friends decided to go to a fish restaurant. At night they called us asking for pills.
The hotel is not bad, the water park is cool, the children only hung out there. The seashore is not very, dangerous for children. The food is varied, tasty, BUT apparently not always fresh.
аватар Lili39
 •  traveled 3 years ago
Rating 10.0
We arrived at the hotel at 7.30 at the reception, we were met by a very friendly girl Lilia took the documents for registration and offered to have breakfast and walk around the territory. After a couple of hours we were settled, the rooms are not bad, the territory is well-groomed, the location of the buildings is good. … More ▾ We arrived at the hotel at 7.30 at the reception, we were met by a very friendly girl Lilia took the documents for registration and offered to have breakfast and walk around the territory.
After a couple of hours we were settled, the rooms are not bad, the territory is well-groomed, the location of the buildings is good.
All the staff at the hotel are very pleasant.
In the restaurant and near the pools there are waiters who offer you different drinks.
Good animation, Bailey and Mario made our day varied.
Well done guys talked with vacationers joked, for the animation I will put 5+.
The restaurant was also pleased with the delicious varied food there were a lot of seafood (grilled shrimp, crabs, squid, fish).
There have always been many fruits (apples, bananas, grapes, pomegranates, mangoes, dates, pears, pineapple, etc. ).
Very tasty A la Carte restaurant with seafood, I advise you to visit.
аватар mar-35
 •  traveled 3 years ago
Rating 8.0
Rested with her husband in Egypt for the fourth time. We chose the hotel based on reviews. Criteria: reef, water park, good food (natural coffee was welcome) and not arrogant staff. At the AIRPORT we bought a SIM card for 15 Euros, and installed it there. Later, when leaving, they were looking for a paper clip to replace the SIM card in the phone. … More ▾ Rested with her husband in Egypt for the fourth time. We chose the hotel based on reviews. Criteria: reef, water park, good food (natural coffee was welcome) and not arrogant staff.

At the AIRPORT we bought a SIM card for 15 Euros, and installed it there. Later, when leaving, they were looking for a paper clip to replace the SIM card in the phone. Do not throw away water bottles. Good for a hotel. The hotel is one of the closest to the airport, arrived quickly.

The check-in is fast, they took into account our request with a settlement on the second floor and, upon request, they gave a second key card to the room. A couple at e. and chocolate : ). Immediately bracelets and dinner. The staff took the suitcases to the door of our room.

NUMBER without any complaints. Even with a sea view. Slightly noisy air conditioner. But everything is in working order. The shower gel has a strange smell after a while. They used their resources.

SEA is beautiful.
A very windy resort, almost always waves, the red flag changed three times in a week to yellow and even once to green. Snorkeled near the hotel pier, not impressed. We went to the bay. A lovely walk along the coast past other Jazz hotels. Twenty minutes is not a fast walk, the breeze is refreshing, it's not hot to go. The bay has a pier and reefs. With any wind you can swim, there is something to see and get a lot of emotions. If the wave is not big, you can swim outside the bay, divers can wander just under you. Coming out of the water is cool, blowing.

The water park is quite big. True, there are no rivers with currents and waves. Just slides. But very impressive. Eight slides for descent in circles and about a dozen ordinary ones. Not all work at once. Some all day, and there are those that alternate before lunch and after. Not enough water supply. Walk to the water park 10-15 minutes. Again, no one runs in the heat, looking for paths in the shade along the fences.
NUTRITION as for the covid period is very good. Last year at Albatros Citadel they ate fast food. In Jaz Grand, the food is very tasty and varied. Desserts are delicious and beautifully presented. For fruits, the largest selection of all the hotels where we were: apples, pears, grapes, bananas, pomegranates - this is trite. But dates, guava, mangoes, figs are not served in every hotel. The restaurant is divided into sections, each served by a specific waiter. He orders drinks. We chose one place for ourselves, and on the third day of visiting the restaurant, while we were collecting our plate, drinks that we usually ordered were waiting on our table. A trifle, but nice. From such signs of attention there is a general impression of the hotel. The staff is not arrogant, no one looks into their pockets, but we always take chocolate, seeds, cigarettes as gifts.

ANIMATION is available for both children and adults. Who is more active and tenacious can dance and participate in competitions.
One minus - everything is sharpened for Europe. The resort was previously exclusively for Europeans, the Slavs rarely reached Marsa.

The a la carte RESTAURANT offers a choice of seafood or chicken. Sign up at the beach bar. They feed norms.

Natural coffee is also good in this bar. But it is necessary to control from which apparatus they will cook. I understand that they are just too lazy to bother with natural. It's easier to press a button and issue any of the machine.

Before leaving, we ordered a box of mangoes from the guide. When checking in for a flight, you need to see only one hand luggage up to 7 kg, they can make you pay extra.
аватар gruschak.roma
 •  traveled 3 years ago
Rating 7.0
I'll start with the fact that the hotel has 4 stars and not 5 as stated in the ad. And at 5 he clearly does not pull. I'll start with the cons. The lawns are in excellent condition, the buildings are shabby on the outside, there is a fitness center, but in fact it is difficult to call a fitness center, half of the hotel is under restoration, no volleyball court, no amphitheater. … More ▾ I'll start with the fact that the hotel has 4 stars and not 5 as stated in the ad. And at 5 he clearly does not pull. I'll start with the cons. The lawns are in excellent condition, the buildings are shabby on the outside, there is a fitness center, but in fact it is difficult to call a fitness center, half of the hotel is under restoration, no volleyball court, no amphitheater. Now the pros. There were not enough of them. The staff is really very friendly and responsive, any request not to go unnoticed, settled in our room without zatrtmki first (were with a daughter of 6 years) immediately upon arrival from the airport at 8:00, the bracelet was given at 10:00. Reception 5 out of 5. The number of repairs is not bad. Special thanks to the team of chefs of the hotel ...Everything was very tasty! The water park is not bad. If you want coral, you need to walk along the shore to the left of the hotel 500-600 meters to another jazz. There you bathe to your heart's content. Now the infrastructure around the hotel ...doesn't have it. That is in general. Do not go to the port of Khalib there is nothing.
In general, as 4 stars is very good. But the second time I have no desire.
аватар Nahorna73
 •  traveled 3 years ago
Rating 10.0
The check-in was very fast and we got a room with a sea view without paying anything extra. The guys at the reception are very fast and good. They respond to the first request. Ahmed, Ayman and Lisa from the reception - do everything we asked for (extra towels and iron in the room). The cocktails at the lobby bar are great! Ahmed is a good guy at the bar. … More ▾ The check-in was very fast and we got a room with a sea view without paying anything extra.
The guys at the reception are very fast and good. They respond to the first request.
Ahmed, Ayman and Lisa from the reception - do everything we asked for (extra towels and iron in the room).
The cocktails at the lobby bar are great! Ahmed is a good guy at the bar.
 Восход в отеле Море
аватар Lenycik_ya
 •  traveled 4 years ago
Rating 10.0
The most detailed review for the entire hotel. We arrived in the morning but settled immediately until 10, as there were children sent immediately for breakfast. They gave me a family room even though I had booked a regular room. There are few people, so there are no queues anywhere. Beach: it's big, but you need to go through corals, you need corals. … More ▾ The most detailed review for the entire hotel.
We arrived in the morning but settled immediately until 10, as there were children sent immediately for breakfast.
They gave me a family room even though I had booked a regular room.
There are few people, so there are no queues anywhere.
Beach: it's big, but you need to go through corals, you need corals. Swimming is not particularly possible because there are hedgehogs all around, there are small lagoons, but they are too small.
The children were very afraid of hedgehogs, and they only came in for a while with a mask to look at the fish. There are a lot of fish, different, there is something to see.
Anyone who likes to splash in the sea with children will not like it here.
There is a pier, but with children it is scary and very deep.
But in the pool they flopped perfectly. They are here for any height.
Even in the heat they flopped under the bridge in the shade.
It’s a bit far to go to the water park, and the road is not very hot. The schedule is strange from 10 to 16, in the heat, so we burned down there (((but the water park itself is cool.
Food: different, tasty, always something new.
And the meat was good and the fish. And for the Vagans, a lot of steamed greens and soups.
In the evening, ice cream was in the dining room, and during the day from 10 to 17 at the bar by the pool.
Coffee is delicious only in a cafe near the beach, and then you need to beg for grain, in other places it's better.
We did not like alcoholic cocktails anywhere. ?? Non-alcoholic delicious but very sweet.
Red wine is delicious, beer is normal.
Water, drinks only in glasses and the waiter brings both in the dining room and at the bars. So everything needs to be asked.
No napkins or toothpicks.
The room is great, big, everything is great.
The mattresses are comfortable.
Cleaned well and brought water.
There is animation, great guys, they try very hard. There is also a kids club.
In general, I liked the hotel, only the lack of a full-fledged sea upset me. Because we went for it.
The hotel area is nice but little greenery and shade.
There is where to take a walk, behind the beach cafe from the neighboring hotel there is a 2 km path near the water, after dinner it's just fine.
Tip: take coral shorts, a long-sleeve shirt, a special jacket with UV protection for the water park.
Our holiday was a success.
Территория вечером Территория Море Обед Пирс Пляж Возле пляжа Море
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avatar morozova1971
We were in neighboring Resta about three years ago, I don’t remember any shops at all, there was some kind of street with shops opposite the hotels, has anything changed? I don’t want to carry fins with me, they won’t fit in a bag.
10 years ago  •  1 subscriber 1 answer
avatar kyrylov_ivan
How is the situation in Egypt? A little annoying 135 km from Hurghada airport to Resta, how to transfer after 4 hours on the plane? Yes, and how is the situation there with evening shows? Ele 04 01 12 if this helps with the answer! Thanks for the answers!
13 years ago  •  4 subscribers 4 answers
avatar juli_7
Tell me who was in Marse Alam Resta Grand Hotel with children? We have been eating since 9 months. and 9 years old. children 19.02. how is the transfer to the hotel due to the unstable situation in egypt ? how is the weather there? And is there wind protection on the beach? Or maybe not to risk at all and not to go? Very worried?
14 years ago  •  9 subscribers 13 answers
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Отель открыт в 2009 году, состоит из основного 2-этажного здания и комплекса 2- и 3-этажных корпусов. Последняя частичная реновация была проведена в 2018 году. Рекомендуем для семейного отдыха с детьми.

Location В 5 км от аэропорта г. Марса Алам, 65 км от г. Эль Кусейр, 7 км от г. Порт Галиб.
Description of the beach Собственный песчаный пляж, есть кораллы. Рекомендуется специальная обувь. Вход в море: с пирса. Рекомендуется специальная обувь. Пляжные полотенца (бесплатно), бар на пляже (бесплатно).
  • 1st line
  • private beach
  • sand beach
  • coral reef
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, камера хранения багажа, услуги консьержа, услуги по глажке одежды (платно), room service: 24 часа (платно), Wi-fi в лобби с ограниченной скоростью — бесплатно (в номерах — платно), конференц-зал (на 200 чел.), лимузин сервис, магазины, аптека, 4 ресторана (1 главный, 3 a la carte), 3 бара, Восточное кафе, Английский паб, 2 открытых бассейна (1 с подогревом в зимний период), у бассейна зонтики, шезлонги, матрасы: бесплатно. Автобус в Port Ghalib (платно).

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • heated swimming pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • ATM
  • payment by payment cards
For kids
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Дартс бесплатно, шахматы, теннисный корт (в Resta Reef Resort) прокат теннисных ракеток и мячей платно, освещение теннисного корта платно, дайвинг-центр (в Resta Reef Resort), водное поло бесплатно, аквааэробика бесплатно, волейбол на пляже бесплатно, бочче бесплатно, мини-футбол бесплатно, настольный футбол бесплатно, напитки на дискотеке платно.
  • table tennis  FREE 
  • volleyball  FREE 
  • football field
  • gym  FREE 
  • aerobics  FREE 
Description of rooms

В отеле 396 номеров: 144 Garden View, 80 Pool View room (макс. 2+2 чел., 36 м2), 120 Sea View room (макс. 2+2 чел., 36 м2), 48 Family room (Garden View, макс. 4 чел., 45 м2), 4 Suites. Также есть connected rooms и 2 номера для инвалидов.

In the rooms

Кондиционер (бесплатно), ЖК-телевизор со спутниковым ТВ, Wi-Fi (платно), сейф (бесплатно), прямой телефон, мини-бар (платно), 1 бутылка минеральной воды на чел. в день (бесплатно), набор для приготовления кофе и чая (бесплатно), ванная комната, фен, балкон / терраса. Уборка номера: ежедневно, room service: 24 часа (платно).

  • bath / shower
  • hair dryer
  • $
  • safe  FREE 
  • air conditioner
  • cable/satellite TV
  • plasma tv
  • phone
  • internet wi-fi $
  • tea/coffee maker
  • balcony/terrace
The address KM 65 El Quseir, Marsa Alam Road, Red Sea, Egypt
Phones: +20 65 3750167
Website: Jaz Grand Marsa
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Для любителей рыбок есть прекрасный коралловый риф. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в футбол.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой.