Riu Palace Macao Hotel 5*– Reviews

11
Rating 8.910
based on
11 reviews
№4 in the hotel rating Punta Cana
8.5 Rooms
8.7 Service
8.5 Cleanliness
8.5 Food
8.7 Amenities
Riu Palace Macao enjoys a seafront location on Punta Cana's Arena Gorda Beach, 40 km from the center of Higuey. The Caribbean's walking and shopping streets are 200 meters away. A shopping mall is 2 km from the hotel. The last partial renovation of the hotel was carried out in the fall of 2016, a complete renovation in 2012. The hotel is suitable for tourists who appreciate quality rest.More →
аватар zhurayeva
 •  traveled 4 years ago
Rating 10.0
"+": + The territory of the complex is a huge tropical palm garden + Delicious and varied food. Fresh seafood, fresh tropical fruits for breakfast, a large selection of meat dishes, excellent desserts. + Stunning white sand beach dotted with palm trees. + Romantic atmosphere for adults only. + Water park on the territory of the complex. … More ▾ "+":
+ The territory of the complex is a huge tropical palm garden
+ Delicious and varied food. Fresh seafood, fresh tropical fruits for breakfast, a large selection of meat dishes, excellent desserts.
+ Stunning white sand beach dotted with palm trees.
+ Romantic atmosphere for adults only.
+ Water park on the territory of the complex.
+ Guests of the RIU Palace Macao 5 * hotel can use the territory of the entire RIU complex of 5 hotels: bars, restaurants, swimming pools.
аватар Denis952145
 •  traveled 5 years ago
Rating 10.0
The hotel itself I have a rating of 10 points. But the country itself (-10). There are very few Russian-speaking people in this hotel, both among the staff (no one understands you) and among the vacationers. The staff speaks either Spanish or English. The entrance to the ocean is normal, an ordinary beach. The food is of course amazing. … More ▾ The hotel itself I have a rating of 10 points. But the country itself (-10). There are very few Russian-speaking people in this hotel, both among the staff (no one understands you) and among the vacationers. The staff speaks either Spanish or English. The entrance to the ocean is normal, an ordinary beach. The food is of course amazing. Cleaning in the rooms, as well as the rooms themselves - good. But the service: airport, transfer - everything is disgusting.
аватар anastasiagerasut
 •  traveled 7 years ago
Rating 9.0
We are very pleased with our stay at this hotel. I can’t put it perfectly for everything, but the price of the hotel came out inexpensive compared to the cooler options. I'll start with some minor cons. And this is what they settle strictly on time, of course, they will wear bracelets, you can eat, get acquainted with the territory, go to the beach if you took a swimsuit in your hand luggage, it will be inconvenient to disassemble things, but you can leave it in the storage room. … More ▾ We are very pleased with our stay at this hotel. I can’t put it perfectly for everything, but the price of the hotel came out inexpensive compared to the cooler options. I'll start with some minor cons. And this is what they settle strictly on time, of course, they will wear bracelets, you can eat, get acquainted with the territory, go to the beach if you took a swimsuit in your hand luggage, it will be inconvenient to disassemble things, but you can leave it in the storage room. The territory is small, cozy, just what we wanted, I don’t really like huge territories at all) The hotel is very calm, there are no noisy children, exactly what you need for a vacation together! But you can expand the size of the territory due to the fact that you can use the territory of two neighboring hotels. The hotel has good wi-fi almost everywhere. The best welcome in the room. A room with normal furniture has everything you need and even more) Iron ironing board, kettle, mini bar and do not forget to replenish. Good regular room cleaning. Electronics modern. In general, the staff works well, but some are lazy, but they still do their work, at least they will do it, albeit not instantly, but they will not forget it. Yes, and what to expect for such a price of a hotel, it is not an elite one, but an ordinary good hotel) We are generally satisfied with the cost we took via the Internet and saved quite a lot. The food is good, they change a lot of dishes and cook everything delicious, well, almost everything that I didn’t like, but the choice is large, we always found food to our liking. There are a lot of fruits and sweets in general class! The beach is nice and long. There are enough beds. It’s beautiful like in paradise) But you won’t find anything outside the territory, and why did we plan not to go anywhere except for excursions) Well, if you need it, take a taxi and go ahead) In general, the rest turned out well)
аватар mariabaron
 •  traveled 7 years ago
Rating 8.0
The hotel is beautiful even in that due to the lack of children, do not prejudice, pleasant melancholic silence and complete merging with nature. Although the hotel is small with its own territory, the beach is simply huge. Hotel Macao is located in the middle of the Riu hotels, and as it is considered a VIP, you can use the territory of neighboring hotels and their infrastructure. … More ▾ The hotel is beautiful even in that due to the lack of children, do not prejudice, pleasant melancholic silence and complete merging with nature. Although the hotel is small with its own territory, the beach is simply huge. Hotel Macao is located in the middle of the Riu hotels, and as it is considered a VIP, you can use the territory of neighboring hotels and their infrastructure. We did not have any desire or need for this, since everything suited us completely and completely. Since I have already mentioned the beach, I will tell you a little more. The first impression is a fairy tale! Snow-white, like flour, and the same soft sand. Picturesque palm trees scattered along the beach here and there. The ocean of incredible beauty, powerful and gentle at the same time. Algae sometimes washed up on the shore, but they were removed very quickly, so swimming or sunbathing, neither algae nor their smell interfered. We were delighted with the choice of the hotel. The staff is excellent, all moments were solved immediately, the service in restaurants and bars is personal, as to the best guests. Until the end of the holiday, we could not get used to their cheerfulness, looked at how they do something and at the same time dance and sing, involuntarily caused a smile and tenderness. The animation team coped with their duties by 5 points. As far as I am not an adherent of such fun, I participated with great pleasure. There is nothing to talk about restaurants and bars. Just a huge selection of everything that your heart desires, even that which does not even cross your mind. Fruits are familiar and exotic, meat in any manner, chicken and duck, delicious sauces and dressings, cheeses, sweets, and seafood is just a ton of darkness, delicious incomparably! A la Carte restaurants without any record, but visiting them is only for romance, the main restaurant was enough for everything. The service is lightning fast, dirty dishes do not cost a minute, the glass is replenished, everyone is courteous and polite. Zero claims as well. The room is spacious, cleanliness is maintained, minibar and cosmetics in the shower are always complete. In addition, a dispenser with three alcoholic drinks and an ice bucket in the room itself. Ice on each floor in the machine, no problem. Internet is free throughout the territory, and it catches perfectly and the speed is good. Shops with cheap goods are not far from the hotel. Vacation was just great! Thanks everyone!
аватар gannakatun
 •  traveled 7 years ago
Rating 9.0
Excellent hotel. Good food and a sea of ​ ​ quality alcohol. The area is small but well maintained. Many palms on the beach right palm grove) Clean pool with a bar and sunbeds in the water. Certainly small, but enough. Plus, there are plenty of sunbeds on the beach and by the pool. Excellent animation and no kids so calm and quiet. … More ▾ Excellent hotel. Good food and a sea of ​ ​ quality alcohol. The area is small but well maintained. Many palms on the beach right palm grove) Clean pool with a bar and sunbeds in the water. Certainly small, but enough. Plus, there are plenty of sunbeds on the beach and by the pool. Excellent animation and no kids so calm and quiet. Live music plays in the evenings, good show programs. Disco. The beach is great and clean. Algae is removed both in the morning and during the day if it brings a lot. The sand is white, the shadow from the palm trees, the view is amazing, everything is fine! The food is excellent. Lots of seafood. Every day lobsters. Meat chicken, turkey, duck, beef, pork. All a la carte restaurants without reservation. Lots of fruits and vegetables. Drinks excellent cocktails do great. Plus, drinks are brought to the sunbeds, the staff is smart, change a trifle to give a tip and you will be happy, but this is not necessarily just a sign of politeness. All staff are top notch. In general, everything is very very good. We also liked the room. Nice air conditioner plus ceiling fan. Wall bar with rum. In the mini bar, beer, vodka, etc. And replenish as it is empty) There is a large closet and a full-length mirror. Coffee brewing tea coffee set. Safe, iron and ironing board. The bathroom is spacious. Two sinks. Clean, no mold or rust. Cleaning daily. In general, everything is ok about accommodation. We made the right choice and had a great time. You can safely go to this hotel!
аватар duschinaolia
 •  traveled 8 years ago
Rating 9.0
I’ll start with food, although my boyfriend and I are not gourmets, I still treat other people’s cuisine with caution. In vain worried fed cool. Papaya ate too much) And beef is cooked superbly, I have never eaten this meat so deliciously cooked. Lots of fish, lots of seafood. And a large selection of freshly squeezed juices. … More ▾ I’ll start with food, although my boyfriend and I are not gourmets, I still treat other people’s cuisine with caution. In vain worried fed cool. Papaya ate too much) And beef is cooked superbly, I have never eaten this meat so deliciously cooked. Lots of fish, lots of seafood. And a large selection of freshly squeezed juices. Well done staff keep clean if you relax by the pool, the waiters always quickly bring cocktails in the division on a national basis during service, I didn’t notice everyone is served the same way. Why am I writing this I met such in Egypt that in the first place they served the Germans, there is nothing like that here. The hotel has a small but at the same time functional and beautiful green area. The beach is just a class, we often walked along the coast in the evenings, the coast is long, you can walk far. The beach is clean and the grass is regularly cleaned. The waves did not interfere with anything, on the contrary, it’s cool) The pro animators amuse both during the day and in the evening. Excellent colorful shows, interesting competitions during the day, sometimes with prizes like a bottle of rum, but I don’t know why. There is a lot of alcohol. Minibar in the room plus a bar with several types of rum. Full of alcohol in bars. They make great cocktails. All quality. For food and drinks there are no problems at all and for such a small price for the tour. Well, the number is what to say. Everything you need is good cleaning and it is even unnecessary to tip. Honest people didn’t lose anything during the rest, even forgot valuable things several times, didn’t put it in the safe, didn’t touch anything. Of the excursions, we went to Catalinita Island and Saona Island very beautifully, they say there was a shooting of a bounty commercial) We will definitely visit this resort again and most likely we will come to this hotel.
аватар
 •  traveled 13 years ago
Rating 7.0
We rested at the end of June, beginning of July at the Mokao hotel, it's just heaven, the rooms are ordinary, standard, clean. The kitchen is super, everything your heart desires, and seafood and various meats and rolls and sushi and fruits, and what a delicious coffee. The only minus is the language barrier, if you do not know English, it will be very difficult, because no one speaks Russian there, and there are very few Russians in this hotel. … More ▾ We rested at the end of June, beginning of July at the Mokao hotel, it's just heaven, the rooms are ordinary, standard, clean. The kitchen is super, everything your heart desires, and seafood and various meats and rolls and sushi and fruits, and what a delicious coffee. The only minus is the language barrier, if you do not know English, it will be very difficult, because no one speaks Russian there, and there are very few Russians in this hotel. In the market, bargain in full, boldly reduce prices by 3 times and stand your ground - they will agree. The ocean is just a fairy tale, transparent, clean, the sand is snow-white, not a pebble, not a shell, you can’t hurt your feet with anything, the sand does not heat up even in extreme heat, you don’t feel the heat there at all, only the humidity is strong, you will feel it as soon as you leave aircraft. We are very pleased with the trip and arrived, like three days ago, and we can’t return to reality, we want to go there again.
Review from — vOtpusk.ru
аватар
 •  traveled 14 years ago
Rating 9.0
the hotel is good, attitude, food and service too. sun, ocean, white sand and palm trees - divine. everything would have been great if the end of the rest had not been spoiled by small, blood-sucking insects. NO, not mosquitoes! there are fleas in a five-star hotel! the staff knows about this, but pretends not to understand and looking at the bites they say, "oh, how did the mosquitoes bite you! ". … More ▾ the hotel is good, attitude, food and service too. sun, ocean, white sand and palm trees - divine. everything would have been great if the end of the rest had not been spoiled by small, blood-sucking insects. NO, not mosquitoes! there are fleas in a five-star hotel! the staff knows about this, but pretends not to understand and looking at the bites they say, "oh, how did the mosquitoes bite you! ". Initially, they lived in a two-room apartment with a jacuzzi, overlooking the construction site (oh, yes, I forgot to write that there is a global, huge construction site nearby, everything is in dust and noise, they start at 8 in the morning), they asked to be relocated, if possible. Oh, I would have known that they would be moved to a flea house, they would have stayed with a view of the construction site. For a week, while waiting for a new issue, we admired trucks and excavators. We waited! moved to a room overlooking the pool and the ocean, krasotaaa! But they didn’t say that they would eat me at night! At first, I thought that it was mosquitoes that were biting me, I could not believe that there could be fleas in a five-star hotel, I was asked to process the room. The cleaning lady sprayed some kind of spray and left it to us, so that if anything. . . did not help. they asked to replace the mattress, pretended that they didn’t have such large mattresses and offered to spray it again. well, etc. the hotel will never admit that there are fleas, not in all rooms for sure, maybe in principle only in this one, I don’t know. . .
Review from — vOtpusk.ru
аватар
 •  traveled 16 years ago
Rating 9.0
Why don't you have a plus sign? I would put 5+, the hotel clearly deserves it =) … More ▾ Why don't you have a plus sign? I would put 5+, the hotel clearly deserves it =)
Review from — vOtpusk.ru
аватар Poleno
 •  traveled 16 years ago
Rating 9.0
The other day I returned from a trip to the Dominican Republic with my husband, from the RIU Palace Macao 5 * hotel. Rested with Natalie Tours. The flight was pleasant, without delays, without nerves at the airport, though VERY long. For me anyway. My husband doesn't care anyway. I can’t even imagine how people fly to the Dominican Republic, who have a flight with transfers ?! The airport is clean and quite comfortable. … More ▾ The other day I returned from a trip to the Dominican Republic with my husband, from the RIU Palace Macao 5 * hotel. Rested with Natalie Tours. The flight was pleasant, without delays, without nerves at the airport, though VERY long. For me anyway. My husband doesn't care anyway. I can’t even imagine how people fly to the Dominican Republic, who have a flight with transfers ?!
The airport is clean and quite comfortable. We waited a long time for luggage (oh, I don't like it! ). Met. They put me on the bus. She gazed with round eyes at the flickering landscapes. The sun shone brightly, clean beaches smiled with a white smile.
We arrived…. Yes…. We paid a lot for this hotel, but it was worth it, believe me! Beautiful, stately, surrounded by a face of palm trees, with a huge pool, decorated with antique statues.
The room, however, is standard, clean, comfortable. Liked the liquor dispenser. Haven't seen this yet. And thank God in the toilet the mirror does not hang on the door, in front of the toilet, as it was once in Turkey. Every day the cleaner came to fix everything for us, tied the curtains with a bow and even her husband's socks, scattered around the room, neatly collected and put in a corner. Eh, poor thing. I hope she had gloves.
The hotel cooks very well. There were all sorts of exotic dishes, even black caviar, but I didn’t get it, because the greedy Canadians snapped everything up. A huge number of interesting seafood that my husband loves so much. Once we went to a Japanese restaurant, not bad by Moscow standards. They drank mainly rum, which is simply magnificent there and is often served in coconut.
We often sat in the sauna and jacuzzi, played golf once for fun, but did not like it. Once, by tradition, I went to the gym, but it seemed small to me, but overall not bad.
The hotel has a wonderful white-white and shockingly clean beach, a cloud of exotic fish in the sea and the sun is like in cartoons, smiling and winking slightly.
We went on an excursion 2 times: to Santo Domingo (believe me, there is something to see there) and to the Fun-fun cave. I liked it very much, although it was a pity to leave the hotel.
The people in the Dominican Republic are very friendly, but poor. For a dollar you will pick all the coconuts from the palm tree. The nature there is like paradise. It is a classic paradise, just like in the Bounty advertisement. I didn't think there was such a place on earth.
In general, I am satisfied with the trip, my husband is full, I will definitely go again.
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HOTEL EXPERTS
Attractions
Mount Redonda
Rating 10.0
Dominican republic, Punta Cana
Nature, Streets, squares, viewpoints

Отель Riu Palace Macao расположен на побережье, на пляже Арена Горда в Пунта-Кана, в 40 км от центра Игуэй. Прогулочные и торговые улицы Caribbean находятся в 200 м от отеля. Торговый центр находится в 2 км от отеля. Последняя частичная реновация отеля проводилась осенью 2016 г, полная реновация в 2012 г. Отель подойдёт для туристов, ценящих качественный отдых.

Location Отель расположен 30 км от аэропорта Пунта Каны.
Description of the beach Отель имеет собственный песчаный пляж.
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

5 ресторанов, 4 бара. 2 бассейна с пресной водой, один из них с водным баром. Терраса для принятия солнечных ванн. Амфитеатр Copacabana. Магазины (киоск / сувенирный магазин, ювелирный магазин, бутик). Аптека, фотоателье, такси.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • parking
  • car rental
  • free wi-fi
  • laundry
  • hairdresser/beauty salon
  • payment by payment cards
  • hotel for adults
For kids Размещение детей в отеле невозможно.
Entertainment and sports Дневные спортивно-развлекательные мероприятия: аэробика, водное поло, бочча, уроки танца меренге, аквааэробика, гимнастика. Вечерние шоу, живая музыка, танцевальные вечера. Ночной клуб "Pacha", напитки платно, вход бесплатно, кроме особых вечеринок. Казино. Аквапарк на территории комплекса. 4 теннисных корта на территории комплекса. Немоторные водные виды спорта бесплатно: сейлинг, катамаран, серфинг, снорклинг. 1 урок дайвинга в бассейне бесплатно.
  • water park and slides
  • Spa or wellness center
  • sauna/bath/hammam  FREE 
  • jacuzzi  FREE 
  • table tennis  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • aerobics  FREE 
  • water activities
  • windsurfing  FREE 
  • disco club  FREE 
  • casino
  • animation
Description of rooms

Всего 364 номера в четырёхэтажном здании.

In the rooms

В номерах представлено: ванная комната с душем, косметическое зеркало, халат, фен, телефон (платно), Wi-Fi (бесплатно), центральный кондиционер,потолочный вентилятор, мини-бар, кофеварка, спутниковое ТВ, сейф, утюг и гладильная доска.

  • bath / shower
  • bidet
  • hair dryer
  • safe
  • air conditioner
  • fan
  • cable/satellite TV
  • plasma tv
  • phone
  • internet wi-fi
  • tea/coffee maker
  • balcony/terrace
  • jacuzzi (not in all rooms)
The address Playa Arena Gorda, Punta Cana
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Для ценителей тишины и релакса есть Спа или велнес-центр. В отеле есть аквапарк или горки, водные развлечения. Обязательно сходите в казино, это особое удовольствие. О том чтобы Вы ни минуты не скучали позаботится анимация.