Hard Rock Hotel & Casino Punta Cana 5*– Reviews

10
Rating 9.010
based on
10 reviews
№5 in the hotel rating Punta Cana
9.0 Rooms
9.0 Service
9.1 Cleanliness
9.4 Food
9.2 Amenities
The hotel is located on one of the most beautiful beaches in the Dominican Republic. The hotel was opened in 2009, the last renovation was carried out in 2016. The hotel is suitable for any category of tourists.More →
аватар zhurayeva
 •  traveled 4 years ago
Rating 9.0
"+": + Spacious modern rooms from 72 sq. m. + Room service 24 hours (included in the price). + Double Jacuzzi in every room. + Mattress “Sleep like a rock star! » 300-fiber cord fabric, Egyptian cotton. + Liquor-dispenser with spirits (rum, tequila, whiskey, vodka - included in the price of accommodation, refilled at no extra charge when empty). … More ▾ "+":
+ Spacious modern rooms from 72 sq. m.
+ Room service 24 hours (included in the price).
+ Double Jacuzzi in every room.
+ Mattress “Sleep like a rock star! » 300-fiber cord fabric, Egyptian cotton.
+ Liquor-dispenser with spirits (rum, tequila, whiskey, vodka - included in the price of accommodation, refilled at no extra charge when empty).
+ Hydrotherapy (Jacuzzi pool, pool lounge, whirlpool baths, warm and cool lagoons, dry steam, aroma steam room, clay steam room, ice room, pebble footpath, foot hydroreflexology, pressure shower, sensory relaxation).
+ 8 a`la carte restaurants (no need to book in advance, no extra charge on the spot).
+ 23 bars & lounges: Sun Bar lobby bar, Moon lounge in the main building, Blue Bar lobby bar, Eclipse, Asia Lounge at the Zen restaurant, Center Bar in the casino, Sports Bar - casino bar, 4 bars in the pools and 4 eateries by the pools, 4 lounge bars.
+ 13 swimming pools (including swimming pools for adults and children).
+ White sandy beach, 750 m long.
+ Arcade room with slot machines for teenagers.
+ WoodWard: skateboarding, BMX, parkour, snowboarding, athletics and more (opening: 2021, the complex will be available for hotel guests from 7 years old).
+ MusicLab for teenagers (playing musical instruments).
+ Concerts of world-class stars.
+ Water park for children.
+ Rock Royalty Level: private check-in and express luggage delivery, stowage and unpacking, luxury toiletries, VIP area in the lounge bar, private pool with concierge service and a private area on the beach, late check-out (15 : 00) if possible, etc.

"-":
- Big wave on the beach.
аватар ira.bystrova.89
 •  traveled 7 years ago
Rating 9.0
The very best hotel not only in the Dominican Republic, but also in all the previous ones in which we had a chance to relax. From early childhood, I dreamed of visiting the Caribbean, dreamed of the beauties of nature, enjoyed watching all the parts of the famous Pirates and imagined in advance where I would spend my honeymoon trip. … More ▾ The very best hotel not only in the Dominican Republic, but also in all the previous ones in which we had a chance to relax. From early childhood, I dreamed of visiting the Caribbean, dreamed of the beauties of nature, enjoyed watching all the parts of the famous Pirates and imagined in advance where I would spend my honeymoon trip. Therefore, when the question arose of where to spend the honeymoon, there was no doubt. My husband supported me. In preparation for the trip to Hard Rock, I looked more than once and "drooled" because the hotel, costing over $ 500 per night, of course, not everyone can afford. But I wanted to rest in it. And the organizers of our wedding ceremony in the Dominican Republic (namely Masha from 2 bananas, thank you very much), with whom we had already communicated closely six months before the trip, discussing all the details, offered to stay there for a couple of days, and spend the rest of the rest in a simpler hotel , especially since most of the time we were busy diving (my husband and I are divers). And fortune smiled, I saw a special offer of $350 per night at our favorite hotel! So we got to Hard Rock! So! This is not a hotel, but a whole huge complex, even a mini-town with luxurious buildings, a huge, professional golf course, which seems to be visible from a bird's eye view, even the steepest beach in Bavaro, where, by the way, there is no natural barrier of reefs and always good, moderately high waves, crystal clear water. In general, bodyboard - and go! There are many places to relax, as well as vacationers! The hotel territory itself is divided into spheres of influence of adults and children) THEN there is a separate town with all possible entertainment for children and cool animation, but we passed by because we were interested in the area for adults, where we could relax by the pool, on luxurious sunbeds, between which the waiters constantly cruised, wanting to know if we would like something to drink or eat. Service is at the highest level when you feel like a millionaire! No kidding! The proposed menu is so varied, if you would ask me - "What was not in Hard Rock? ", I probably did not find something to answer right away. Anything, from the diversity of the head was spinning. The case when you even get lost. And lobsters, and rolls, and smoothies, ice cream, you can try anything! I was very impressed by the casino, which, by the way, is open to everyone, here you can take a picture next to Madonna's car, try your luck with a one-armed bandit, however, we lost our allotted 50 dollars in the first half hour : )
аватар ALeskaY
 •  traveled 7 years ago
Rating 9.0
Good afternoon! I rested in Hard Rock Punta Cana with my family in January and highly recommend this hotel to all vacationers. The first thing I note about the hotel is the beach - it's gorgeous!! ! The sand is white and clean, the beach strip is very long and wide. The water was surprisingly warm and calm. Sunbeds are always free, the bartender is cool and the cocktail list is very interesting. … More ▾ Good afternoon! I rested in Hard Rock Punta Cana with my family in January and highly recommend this hotel to all vacationers. The first thing I note about the hotel is the beach - it's gorgeous!! ! The sand is white and clean, the beach strip is very long and wide. The water was surprisingly warm and calm. Sunbeds are always free, the bartender is cool and the cocktail list is very interesting. Now about the conditions. Our room was a junior suite. Very cozy, felt like at home. Large bed with comfortable mattress. Nice furniture, modern appliances. And what about the jacuzzi! ! It's just a divine holiday! ! The terrace is very beautiful, equipped with furniture. Bathroom with shower, white towels. And of course - the cleaning was of high quality, the maids monitored the cleanliness. The next plus is the variety in food: In a good assortment were seafood (shrimp, mussels, octopus, oysters), fish, meat, pizza, vegetables, fruits, pastries. Prepare dishes of various cuisines - European, Asian, Italian, Dominican, Mexican. . The service is very pleasant, fast, the waiters are neat, tidy. Some employees speak Russian, communicate very willingly, learn new words. Always ready to help. The hotel has an amazing spa. Massage here is even better than in Thailand! ! I really liked it! ! Well, of course I can't help mentioning the animation team of the hotel! ! For children, there is an excellent kids club - they have fun, play, frolic, it's very cool if you are relaxing with children. And for adults they spend very interesting evenings ! ! Various shows, dances, songs, competitions. . We visited the casino once, lost a little and didn’t try it again) There is also a nightclub at the casino - all the young people are there, delicious drinks, loud music) I don’t even know what to add, and it’s clear that the hotel is very worthy and having been in it, in others, you will not want to rest. I recommend! ! Thanks to all the staff who made our holiday enjoyable. And also TPG, which was involved in the organization of recreation, everything was fine, the flights were timely, the connection was round-the-clock, the prices were optimal.
аватар tamaraganih
 •  traveled 7 years ago
Rating 9.0
Large area a lot of greenery swimming pools beauty. The room surprised me) A large double bed and a bathroom on the side are very cool. Room design in soft colors. Good solid furniture. All electronics are modern, large plasma in front of the bed. The balcony is spacious with soft chairs, sunbeds, I don’t know what to call it) Spacious bathroom, two sinks. … More ▾ Large area a lot of greenery swimming pools beauty. The room surprised me) A large double bed and a bathroom on the side are very cool. Room design in soft colors. Good solid furniture. All electronics are modern, large plasma in front of the bed. The balcony is spacious with soft chairs, sunbeds, I don’t know what to call it) Spacious bathroom, two sinks. Shower and bath, but the watering cans are not very conveniently screwed to the wall. Bedding and towels like new. Cleaning daily. I liked the room right away. Pool class and water polo, tables in the water, slides, a beautiful view. The beach is full of sunbeds, there are individual awnings. The beach, although large, is clean in general on the territory on the beach and everywhere in the hotel is very clean. We swam mainly at the breakwaters there are small waves, and if you are a wave lover, then this is definitely for you) An excellent beach bar and a cool bartender. A bunch of cocktails and even under the order of what is not on the menu) Lifeguards are constantly on duty. There is a football and volleyball court. Sunbeds can be dragged even to the water itself. Variety of food is very large many bars and restaurants. The sea of ​ ​ ​ ​ products was not much. Entertainment in the hotel is a lot of animation for five plus concerts. There is a casino in general cool! Cool pulled back very satisfied!
аватар tour_shturman
 •  traveled 10 years ago
Rating 9.0
Visited the Hard Rock Hotel & Casino Punta Cana 5* during a promotional tour on the eve of 2014. Huge territory, a large number of pools, a beautiful beach, turquoise water, white sand. Bright rooms, the hotel itself has a feeling of a city within a city. Constant party, a lot of American youth. Casino, high level night club - all this 24/7. … More ▾ Visited the Hard Rock Hotel & Casino Punta Cana 5* during a promotional tour on the eve of 2014.
Huge territory, a large number of pools, a beautiful beach, turquoise water, white sand.
Bright rooms, the hotel itself has a feeling of a city within a city. Constant party, a lot of American youth. Casino, high level night club - all this 24/7. Among the guest stars for the New Year itself was David Guetta. This hotel's nightclub can be accessed from other hotels at an additional cost.
I will advise the hotel for young people, families with children will not be entirely comfortable, and the huge distance between the hotel-restaurant-beach will seriously tire you. Any additional questions - I will answer with pleasure.
береговая линия отеля Hard Rock Hotel & Casino Punta Cana 5*
аватар lacke1
 •  traveled 12 years ago
Rating 10.0
Good afternoon! I want to share my impressions about the hotel. In one word, amazing! I didn't find any cons in this hotel. The hotel is just wonderful. We chose this hotel because of the opportunity to hold a wedding ceremony. Most hotels in the Dominican Republic have a paid service. In Hard Rock - a wedding ceremony for free! In addition, bonuses are provided for hotel services (more on that). … More ▾ Good afternoon!
I want to share my impressions about the hotel. In one word, amazing!
I didn't find any cons in this hotel. The hotel is just wonderful.
We chose this hotel because of the opportunity to hold a wedding ceremony. Most hotels in the Dominican Republic have a paid service. In Hard Rock - a wedding ceremony for free!
In addition, bonuses are provided for hotel services (more on that).
I'll start over!
Flying Transaero. The airport in Punto Cana is small. Upon arrival, a lot of people stand and fill out the cards. We were given cards in advance on the plane, which saved time and effort!
In addition, we bought tourist cards in advance (back in Kyiv) on the site https://www. dgii. gov. do (https://www. dgii. gov. do/Tturistaweb/), again, so as not to stand in queues. Many people write about $20 when leaving the country - as far as I understand, this is for non-scheduled flights. For passengers Transaero was not applied.
Transfer - as elsewhere - We met, loaded, carried.
Hard Rock is the last hotel on the list, so we drove for about an hour.
Settlement.
There are two receptions: regular and VIP.
The VIP receptionist registers newlyweds and important (valuable) guests of the hotel. We registered here as newlyweds + our vouchers were marked “VIP” (This was an initiative of the tour operator, for which thanks : -))
After checking in, after 5 minutes, room service brings us a bottle of French champagne and a cake for newlyweds. 15 minutes after check-in, a girl from the reception calls and asks, “Are we all right. Are there any problems. Are we satisfied with the number, etc. ” Since they didn’t bring us suitcases for a long time, we told about it. After 5 minutes, a porter comes running with our suitcases and with a bunch of apologies, because they just mixed up the floor (they made a mistake in one digit of the room number).
The staff is friendly, smiling and positive.
Territory:
SOOOOOOOOOOOOOOOOOOOOOOOOL large, beautiful, many pools and restaurants (near each building there must be a pool and a restaurant). Music plays throughout the area.
There is a mini-golf club, a gym, a huge spa complex, a huge casino.
Rooms:
Although it was possible to upgrade the room (again, additional options for honeymooners - "up-grade" rooms), we did not want to change our standard room, which was originally offered. It was a very good location of our body: 100-150 meters from the ocean. 50 meters - from the restaurant "ISLA". The room is wonderful, the same as in the catalogs and in the photo on the site!
in the room: double bed 2x2, large chest of drawers, wardrobe, table. In addition: Jacuzzi in the middle of the room, refrigerator (bar), coffee maker (+ a couple of types of brewed coffee and sugar), plasma, iron, ironing board, safe, bathrobes, slippers. Room cleaning TWICE a day!
In the bar room: rum, vodka, whiskey, tequila, beer, cola, sprite, juice, water (cans / bottles 10-12 every day in the fridge was). The bar is updated every day!
Internet in the room and throughout the territory is free.
Beach/Ocean:
The beach is wide and long. There are no problems with sunbeds. Always more than enough. Even at 100% hotel occupancy, there are free sunbeds. Ocean - 28 degrees. The ocean is restless, there were waves, quite large.
For those who like to swim - you are in the pool.
Food/restaurants.
Diverse, for every taste! Italian, American, Mexican, Asian, Caribbean, Cuisine, Steakhouse, Cafe. (If I'm not mistaken: 9 restaurants and 3 cafes).
The previous review talked about a large number of fast food. Complete nonsense! It's just that the hotel has food for every taste: if you want a hamburger / sandwich (by the way, it's just delicious. It's not the poison that we sell at McDonald's) - an American restaurant. Pizza - then you in Italian.
Half of the ala carte restaurants (no appointment). There was a review that wrote about the queues at restaurants in the evening! Also nonsense. There were ALWAYS empty seats! We didn't have to wait in any restaurant.
The food here is super: meat, fish, squid, pasta, shrimp, sushi, fruits, pastries. A variety of alcohol - unmeasured, in any quantities.
When I didn’t want to go to a restaurant, we ordered food to the room (for free), and everything was very tasty.
Bonuses:
Can be spent on:
Spa (procedures, manicures, makeup, hairstyles (I ordered a hairstyle for wedding ceremonies. I was VERY pleased with the result. As for makeup, I didn’t risk it)), excursions, a romantic dinner (lobsters for dinner), in shops (there are special shops) for bonuses you can buy cosmetics, souvenirs, cigars, paintings and all such trifles, BUT there is a TAX (tax) in the amount of 16% of the value of the goods in these stores).
To summarize:
This is the best hotel on the coast of Punta Cana. After this hotel, it is difficult to rest in other places. Everything here is at a high level. No need to look for cons, they are not here. ))))
Good luck and have a good rest everyone.
аватар zunami
 •  traveled 12 years ago
Rating 7.0
Very big hotel. Huge reception with shops (a whole boulevard), game rooms, restaurants, cafes. . . Wonderful SPA. Tons of entertainment. Super disco (although the Americans feel sorry for the harassment of prostitutes. . . ). 90% of the guests are Americans. the food is varied, but a lot of fast food. Cons: little greenery, so walking in the sun is not a thrill. … More ▾ Very big hotel. Huge reception with shops (a whole boulevard), game rooms, restaurants, cafes. . . Wonderful SPA. Tons of entertainment. Super disco (although the Americans feel sorry for the harassment of prostitutes. . . ). 90% of the guests are Americans. the food is varied, but a lot of fast food.
Cons: little greenery, so walking in the sun is not a thrill. other activities are also better to plan for the evening or morning. Restaurants are not booked. so when everyone is hungry, you need to work hard to find free places. or if you plan a trip to a particular restaurant, then come early. if the cards do not work, then from the distant buildings to saw to the reception for 15-20 minutes on foot. Steam locomotives drive haphazardly. and in one direction, in a circle. so from the reception to get to the 8th building by the sea you need to drive the entire hotel (it's about 30 minutes... ) some pools are not serious.
BUT, if something does not suit you, the best thing is to write about it, then everything will be decided very quickly. Complaining directly will take longer.
аватар Dmitriy12
 •  traveled 13 years ago
Rating 9.0
We rested so far for the first time, the flight survived normally, it is better to fly during the day, it is easier to bear. And then, as usual, loading onto buses and hotels. Hard rock, as they wrote in the reviews, is the latest, while everyone was taken about 1.5 hours passed. We are 2 adults and 2 children, a boy and a girl. … More ▾ We rested so far for the first time, the flight survived normally, it is better to fly during the day, it is easier to bear. And then, as usual, loading onto buses and hotels. Hard rock, as they wrote in the reviews, is the latest, while everyone was taken about 1.5 hours passed. We are 2 adults and 2 children, a boy and a girl. at the reception they said you have 3 beds in the room, these eternal problems, the guide translated, we argued, paid so much money and sleep in inconvenience? although I discussed all the issues with the travel agency. But everything was decided simply, the hotel employee $ 5 and brought 2 normal beds. On this, all the problems ended. In the room there is a jacuzzi, a minibar, a large shower room, they left 1 dollar a day under the pillow, they cleaned it well, they offered champagne in the room in the evening, everything is free, they ordered fruit in the room. The food here is of course super, we went to eat in Italian the restaurant, everything is fine. Also visit the Mexican barbecue if you want. The ice cream in the cafe is normal, the drinks I knew I tried everything, delicious hamburgers by the pool. were at 5. We had fun with bicycles, there are roller skates but from 37 sizes, we played mini golf, balls in the pool, a lazy river, the guys rode water slides, there are stationary 2 and 2 inflatables and small ones for kids, slot machines, everything is fine. Ocean warm, jumping on the waves, the beach is a great place a lot. We didn’t go to the animation, we didn’t go to bed, I’m sorry I missed some kind of rock concert. Rock attributes are hung everywhere. I sent a photo of Kirk Hamme’s metallic guitar to my friends ta. There are shops in the hotels. From the trips we went to the Caribbean Sea, the excursion was so-so, the only thing we visited. The people are friendly, everyone smiles. Mostly Americans in the hotels, we were met by 10 people.
In general, everything is fine, we rested for 5. We advise everyone.
аватар aver77
 •  traveled 13 years ago
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аватар aver77
 •  traveled 13 years ago
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avatar Malinka35
is it worth it to go?
13 years ago  •  4 subscribers 4 answers
HOTEL EXPERTS
Attractions
Mount Redonda
Rating 10.0
Dominican republic, Punta Cana
Nature, Streets, squares, viewpoints

Отель расположен на одном из красивейших пляжей Доминиканской республики. Отель был открыт в 2009 г., последняя реновация проводилась в 2016 г. Отель подойдёт для любой категории туристов.

Location Отель расположен в 21 км от аэропорта Пунта Кана.
Description of the beach Частный пляж в 600 м. Протяженность пляжа – 750 м.
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

12 бассейнов для взрослых. Терраса, доставка прессы, круглосуточная стойка регистрации, ускоренная регистрация заезда/отъезда, камера хранения багажа, обслуживание номеров, услуги по глажению одежды, люкс для новобрачных, сувенирный магазин, чистка обуви, факс/ксерокопирование, услуги по продаже билетов, услуги консьержа, семейные номера. Размещение домашних животных не допускается.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • ATM
  • payment by payment cards
For kids 3 детских бассейна с 3 секциями и горками. Мини-клуб (возраст 4-12 лет). Развлекательный центр для подростков.
  • children's swimming pool
  • playground
  • kids club  FREE 
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports Казино площадью 45 000 кв.м. Бесплатно: стена для скалолазания, пляжный волейбол, пляжный футбол, мини-гольф.
  • jacuzzi
  • billiards
  • table tennis  FREE 
  • tennis court  FREE 
  • volleyball  FREE 
  • basketball playground
  • bicycles for rent  FREE 
  • gym  FREE 
  • aerobics  FREE 
  • yoga classes  FREE 
  • casino
  • organization of excursions
Description of rooms

Отель состоит из одного 2-этажного здания и 16-ти 3-х и 4-этажных корпусов. Всего 1784 номера.

In the rooms

В номерах представлено: душ,ванна, джакузи, тапочки, халат, фен, система центральной вентиляции, кондиционер, LCD ТВ с музыкальными каналами, телефон, набор для приготовления чая/кофе, Wi-fi, сейф, ликёр-диспенсер (ром, текила, виски, водка) и мини - бар с прохладительными напитками, водой, соками и национальным пивом (без доплат, по опустошению пополняется), утюг, гладильная доска, кофеварка, балкон/терраса, DVD-плеер (в номерах Carribean Diamond и Signature Family suite)

  • bath / shower
  • hair dryer
  • slippers and bathrobe
  • safe
  • air conditioner
  • cable/satellite TV
  • plasma tv
  • vcd/dvd
  • phone $
  • internet wi-fi $
  • tea/coffee maker
  • balcony/terrace
  • jacuzzi
  • swimming pool (not in all rooms)
The address Boulevard Turistico del Este Km 28 #74, Баваро, 23302 Пунта-Кана, Доминиканская Республика
Phones: + 1-817-567-7516
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Отель предоставляет услуги yes. Вы можете прекрасно провести время за игрой в бильярд, баскетбол. Обязательно сходите в казино, это особое удовольствие. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Детские стульчики для кормления Ваших малышей всегда под рукой.