+ Spacious modern rooms from 72 sq. m.
+ Room service 24 hours (included in the price).
+ Double Jacuzzi in every room.
+ Mattress “Sleep like a rock star! » 300-fiber cord fabric, Egyptian cotton.
+ Liquor-dispenser with spirits (rum, tequila, whiskey, vodka - included in the price of accommodation, refilled at no extra charge when empty).
+ Hydrotherapy (Jacuzzi pool, pool lounge, whirlpool baths, warm and cool lagoons, dry steam, aroma steam room, clay steam room, ice room, pebble footpath, foot hydroreflexology, pressure shower, sensory relaxation).
+ 8 a`la carte restaurants (no need to book in advance, no extra charge on the spot).
+ 23 bars & lounges: Sun Bar lobby bar, Moon lounge in the main building, Blue Bar lobby bar, Eclipse, Asia Lounge at the Zen restaurant, Center Bar in the casino, Sports Bar - casino bar, 4 bars in the pools and 4 eateries by the pools, 4 lounge bars.
+ 13 swimming pools (including swimming pools for adults and children).
+ White sandy beach, 750 m long.
+ Arcade room with slot machines for teenagers.
+ WoodWard: skateboarding, BMX, parkour, snowboarding, athletics and more (opening: 2021, the complex will be available for hotel guests from 7 years old).
+ MusicLab for teenagers (playing musical instruments).
+ Concerts of world-class stars.
+ Water park for children.
+ Rock Royalty Level: private check-in and express luggage delivery, stowage and unpacking, luxury toiletries, VIP area in the lounge bar, private pool with concierge service and a private area on the beach, late check-out (15 : 00) if possible, etc.
"-":
- Big wave on the beach.
Huge territory, a large number of pools, a beautiful beach, turquoise water, white sand.
Bright rooms, the hotel itself has a feeling of a city within a city. Constant party, a lot of American youth. Casino, high level night club - all this 24/7. Among the guest stars for the New Year itself was David Guetta. This hotel's nightclub can be accessed from other hotels at an additional cost.
I will advise the hotel for young people, families with children will not be entirely comfortable, and the huge distance between the hotel-restaurant-beach will seriously tire you. Any additional questions - I will answer with pleasure.
I want to share my impressions about the hotel. In one word, amazing!
I didn't find any cons in this hotel. The hotel is just wonderful.
We chose this hotel because of the opportunity to hold a wedding ceremony. Most hotels in the Dominican Republic have a paid service. In Hard Rock - a wedding ceremony for free!
In addition, bonuses are provided for hotel services (more on that).
I'll start over!
Flying Transaero. The airport in Punto Cana is small. Upon arrival, a lot of people stand and fill out the cards. We were given cards in advance on the plane, which saved time and effort!
In addition, we bought tourist cards in advance (back in Kyiv) on the site https://www. dgii. gov. do (https://www. dgii. gov. do/Tturistaweb/), again, so as not to stand in queues. Many people write about $20 when leaving the country - as far as I understand, this is for non-scheduled flights. For passengers Transaero was not applied.
Transfer - as elsewhere - We met, loaded, carried.
Hard Rock is the last hotel on the list, so we drove for about an hour.
Settlement.
There are two receptions: regular and VIP.
The VIP receptionist registers newlyweds and important (valuable) guests of the hotel. We registered here as newlyweds + our vouchers were marked “VIP” (This was an initiative of the tour operator, for which thanks : -))
After checking in, after 5 minutes, room service brings us a bottle of French champagne and a cake for newlyweds. 15 minutes after check-in, a girl from the reception calls and asks, “Are we all right. Are there any problems. Are we satisfied with the number, etc. ” Since they didn’t bring us suitcases for a long time, we told about it. After 5 minutes, a porter comes running with our suitcases and with a bunch of apologies, because they just mixed up the floor (they made a mistake in one digit of the room number).
The staff is friendly, smiling and positive.
Territory:
SOOOOOOOOOOOOOOOOOOOOOOOOL large, beautiful, many pools and restaurants (near each building there must be a pool and a restaurant). Music plays throughout the area.
There is a mini-golf club, a gym, a huge spa complex, a huge casino.
Rooms:
Although it was possible to upgrade the room (again, additional options for honeymooners - "up-grade" rooms), we did not want to change our standard room, which was originally offered. It was a very good location of our body: 100-150 meters from the ocean. 50 meters - from the restaurant "ISLA". The room is wonderful, the same as in the catalogs and in the photo on the site!
in the room: double bed 2x2, large chest of drawers, wardrobe, table. In addition: Jacuzzi in the middle of the room, refrigerator (bar), coffee maker (+ a couple of types of brewed coffee and sugar), plasma, iron, ironing board, safe, bathrobes, slippers. Room cleaning TWICE a day!
In the bar room: rum, vodka, whiskey, tequila, beer, cola, sprite, juice, water (cans / bottles 10-12 every day in the fridge was). The bar is updated every day!
Internet in the room and throughout the territory is free.
Beach/Ocean:
The beach is wide and long. There are no problems with sunbeds. Always more than enough. Even at 100% hotel occupancy, there are free sunbeds. Ocean - 28 degrees. The ocean is restless, there were waves, quite large.
For those who like to swim - you are in the pool.
Food/restaurants.
Diverse, for every taste! Italian, American, Mexican, Asian, Caribbean, Cuisine, Steakhouse, Cafe. (If I'm not mistaken: 9 restaurants and 3 cafes).
The previous review talked about a large number of fast food. Complete nonsense! It's just that the hotel has food for every taste: if you want a hamburger / sandwich (by the way, it's just delicious. It's not the poison that we sell at McDonald's) - an American restaurant. Pizza - then you in Italian.
Half of the ala carte restaurants (no appointment). There was a review that wrote about the queues at restaurants in the evening! Also nonsense. There were ALWAYS empty seats! We didn't have to wait in any restaurant.
The food here is super: meat, fish, squid, pasta, shrimp, sushi, fruits, pastries. A variety of alcohol - unmeasured, in any quantities.
When I didn’t want to go to a restaurant, we ordered food to the room (for free), and everything was very tasty.
Bonuses:
Can be spent on:
Spa (procedures, manicures, makeup, hairstyles (I ordered a hairstyle for wedding ceremonies. I was VERY pleased with the result. As for makeup, I didn’t risk it)), excursions, a romantic dinner (lobsters for dinner), in shops (there are special shops) for bonuses you can buy cosmetics, souvenirs, cigars, paintings and all such trifles, BUT there is a TAX (tax) in the amount of 16% of the value of the goods in these stores).
To summarize:
This is the best hotel on the coast of Punta Cana. After this hotel, it is difficult to rest in other places. Everything here is at a high level. No need to look for cons, they are not here. ))))
Good luck and have a good rest everyone.
Cons: little greenery, so walking in the sun is not a thrill. other activities are also better to plan for the evening or morning. Restaurants are not booked. so when everyone is hungry, you need to work hard to find free places. or if you plan a trip to a particular restaurant, then come early. if the cards do not work, then from the distant buildings to saw to the reception for 15-20 minutes on foot. Steam locomotives drive haphazardly. and in one direction, in a circle. so from the reception to get to the 8th building by the sea you need to drive the entire hotel (it's about 30 minutes... ) some pools are not serious.
BUT, if something does not suit you, the best thing is to write about it, then everything will be decided very quickly. Complaining directly will take longer.
In general, everything is fine, we rested for 5. We advise everyone.