Astoria Hotel & Medical Spa 3*– Reviews

15
Rating 6.010
based on
15 reviews
№12 in the hotel rating Karlovy Vary
6.3 Rooms
6.8 Service
6.8 Cleanliness
4.8 Food
6.3 Amenities
Astoria Hotel & Medical Spa is located in a unique part of Karlovy Vary. The hotel is located in the historical center of the resort area, directly opposite the Mill (Mlynska) colonnade with sources of medicinal mineral waters, not far from other colonnades, main sights and interesting places of the city. The facilities were reconstructed and modernized in 2003.More →
аватар m23101960
 •  traveled 7 years ago
Rating 5.0
Last year I stayed in Astoria . . , this year in Walker . . Everything is fine, everything suits me. The staff is friendly. The food is good, Natasha is a waitress from Ukraine in the middle hall, worth all the praise, I also want to thank the medical staff Stepanka Matusova and Yana Shevtsova, masseuse Iozevka Noskova, very nice and conscientious girls! Thanks to them, and to all the staff of the Astoria Hotel. … More ▾ Last year I stayed in Astoria . . , this year in Walker . . Everything is fine, everything suits me. The staff is friendly. The food is good, Natasha is a waitress from Ukraine in the middle hall, worth all the praise, I also want to thank the medical staff Stepanka Matusova and Yana Shevtsova, masseuse Iozevka Noskova, very nice and conscientious girls! Thanks to them, and to all the staff of the Astoria Hotel. ! Seitova M. A Kazakhstan
аватар malinna.nhm1
 •  traveled 8 years ago
Rating 8.0
The hotel was chosen on the advice of friends who had vacationed there 10 times. Here are all the procedures. The food is delicious on order. We visited all the sights and even went to Germany on an excursion. Hope it wasn't the last time there. … More ▾ The hotel was chosen on the advice of friends who had vacationed there 10 times. Here are all the procedures. The food is delicious on order. We visited all the sights and even went to Germany on an excursion.
Hope it wasn't the last time there.
Отель Астория
аватар
 •  traveled 9 years ago
Rating 7.0
We rested at the Astoria Hotel from July 12th to 25th, 2015. At the entrance, at the reception, we were warmly greeted by Marcela Shimonova. This is a smart, generous person, able to quickly resolve any trouble that has arisen among vacationers! Almost all the procedures offered to us by the knowledgeable and attentive doctor Beata Bobkova were useful and pleasant for us!! ! They helped us maintain a little health while on vacation. … More ▾ We rested at the Astoria Hotel from July 12th to 25th, 2015. At the entrance, at the reception, we were warmly greeted by Marcela Shimonova. This is a smart, generous person, able to quickly resolve any trouble that has arisen among vacationers! Almost all the procedures offered to us by the knowledgeable and attentive doctor Beata Bobkova were useful and pleasant for us!! ! They helped us maintain a little health while on vacation. The entire service staff of the Hotel left a pleasant impression! The food at the Hotel was varied and of good quality! Of great importance is the fact that all procedures and the restaurant are located in the same building where we lived! By the way, our room (414) consisted of two separate rooms, a large entrance hall, a bath and two balconies overlooking the Mill colonnade, where chamber orchestra concerts were held daily! All sources are located there, and we easily coped with the prescribed drinking course!! ! We liked the rest and treatment at the Astoria Hotel, and we are planning a trip there next year. We hope that the staff of the Hotel will please us in the future !! ! ( Eleonora Manno and Renata Ginzburg, Germany. Dusseldorf. )
Review from — vOtpusk.ru
аватар yakovsefrovich
 •  traveled 10 years ago
Rating 3.0
08/09/2014. A few days ago, my wife and I arrived from Karlovy Vary, where we rested and were treated at the Astoria sanatorium. I will try to give my impressions of the rest objectively and without prejudice. Karlovy Vary is quite a town with a population of 50.000 people spread out on the hills. The central part of the city along the Tepla River is occupied by a resort area that stretches along two sides of the river. … More ▾ 08/09/2014.
A few days ago, my wife and I arrived from Karlovy Vary, where we rested and were treated at the Astoria sanatorium. I will try to give my impressions of the rest objectively and without prejudice.

Karlovy Vary is quite a town with a population of 50.000 people spread out on the hills. The central part of the city along the Tepla River is occupied by a resort area that stretches along two sides of the river. The cleanliness of the city and the flowers that are everywhere possible, as well as the variety of architecture of sanatoriums and their magnificence, are striking! There are hundreds of sanatoriums and rest houses, as well as hundreds of jewelry boutiques with all kinds of bijouterie - even your eyes run wide. The windows sparkle from the cleanliness and quantity of Bohemian glass and Swarovski products for sale. There are branded stores. ! All this splendor is designed for a wealthy buyer. With a 30-50% discount, you can buy Czech shoes in the Bata company store, in the Termal sanatorium on the ground floor you can buy clothes and shoes, and also go to the Super Globus by bus number one 14 stops.
Now about the sanatorium "Astoria"
This is a three-star resort, the only advantage of which is the proximity to the Kolonada with its fifteen springs. You don’t have to run far to drink water. Half of the procedures offered on the Internet are not at all. only by doctor's prescription. The rooms in the sanatorium are small and at the lowest price leave much to be desired. The furniture in the room is rather shabby. Rooms are cleaned every day and with Czech punctuality. The territory of the hotel and in the rooms is a dust collector and a hotbed of carpet mites. The food is average and doesn’t smell of any diet! They serve fried meat, fried fish and fried potatoes. Everyone speaks Russian with a big accent. As the guide told us, the Czechs remember The 68th year when the USSR crushed them with tanks. They smile and behave politely just because you pay them! When we sat for an hour and a half looking at each other, waiting for the pig, I could not stand it and politely made a remark to the senior waiter. So he looked at me with such hatred that I felt uneasy! Everyone loves gifts and takes them without exception.
Those who want to have an average rest and get an average treatment at a relatively low price, come to the sanatorium "Astoria"!!
Review - below average!
аватар
 •  traveled 11 years ago
Rating 9.0
I have been resting in the sanatorium for the third year in a row, this year I rested with my husband. Husband really liked it. next year we will go for 21 days. Friendly staff, clean, comfortable both in the room and in the resort as a whole. Tasty food, you can buy additional treatments. We went on excursions. … More ▾ I have been resting in the sanatorium for the third year in a row, this year I rested with my husband. Husband really liked it. next year we will go for 21 days. Friendly staff, clean, comfortable both in the room and in the resort as a whole. Tasty food, you can buy additional treatments. We went on excursions. Very positive impressions, especially after water treatment, because. I go for the third year in a row, significant improvements in health are noticeable. I advise you to relax in the Volker branch, quietly, calmly, and for treatment and procedures, walk 5 minutes to Astoria, if you have no problems with your legs, it was not a problem for us.
Review from — vOtpusk.ru
аватар tsymbal1
 •  traveled 13 years ago
Rating 7.0
Great resort! We had a 2-room suite + an entrance hall. They fed - yes, not like in Turkey, where there is a lot of fried burda, but why doesn’t someone like, say, salmon and trout, which can be ordered for any lunch and any dinner? I took meat less often, but when I took it, I was always satisfied. Very friendly staff, 3 procedures a day (and this is a lot, I was tired at first). … More ▾ Great resort! We had a 2-room suite + an entrance hall. They fed - yes, not like in Turkey, where there is a lot of fried burda, but why doesn’t someone like, say, salmon and trout, which can be ordered for any lunch and any dinner? I took meat less often, but when I took it, I was always satisfied. Very friendly staff, 3 procedures a day (and this is a lot, I was tired at first). Yes, no one brought the source into the building, but the Czechs could not even imagine that young ladies could come to them, for whom it is difficult to cross the road - 2 minutes. Disabled people in the winter - and those went.
Cleaned every day, towels changed every other day, linen every 2 days. For a 3* hotel this is normal. People... People are different, more really pensioners, but this is a sanatorium - it's strange to hope here, as in Dubai and Sharm, to "break away" about Arab boys ready for anything for little money. This service is not provided here, sorry : )
Kalovy Vary is a wonderful beautiful city, here you need to rest and recover. And Astoria is a great place for this, I will definitely come here again.
PS I have been to more than 20 countries around the world, including all of Europe, Thailand and Malaysia. I have something to compare.
аватар
 •  traveled 13 years ago
Rating 9.0
Wonderful climate, picturesque place, the possibility of traveling to nearby countries, excellent hiking, treatment, especially for middle-aged and older people. I liked it very much, I can go several times. … More ▾ Wonderful climate, picturesque place, the possibility of traveling to nearby countries, excellent hiking, treatment, especially for middle-aged and older people. I liked it very much, I can go several times.
Review from — vOtpusk.ru
аватар
 •  traveled 14 years ago
Rating 9.0
Stayed with a friend for 2 weeks. We lived in the Walker branch. I liked it very much! Friendly staff, great food, clean and tidy room. The medical staff speaks good Russian, everyone is friendly and try to please the client. We went to other sanatoriums for procedures. The only thing I didn't like was the attitude in Krivan, but it's worthy! As for entertainment. … More ▾ Stayed with a friend for 2 weeks. We lived in the Walker branch. I liked it very much! Friendly staff, great food, clean and tidy room. The medical staff speaks good Russian, everyone is friendly and try to please the client. We went to other sanatoriums for procedures. The only thing I didn't like was the attitude in Krivan, but it's worthy! As for entertainment. We came there for treatment and we did it. Walked around the neighborhood, went on excursions. Drinking and lying on sun loungers is in Turkey or Egypt, but in KV, a completely different topic. This year we are going to go in June with a larger group! The treatment is very effective! You will not regret!
Review from — vOtpusk.ru
аватар
 •  traveled 14 years ago
Rating 7.0
Recently returned from Astoria. I liked everything: the location of the hotel, treatment, food, living conditions, attitude. I did not like only the meeting company EURO TOUCH. For a week I ordered 2 sightseeing trips for the whole day from them. In advance for the trip, I took dry rations instead of dinner and lunch. … More ▾ Recently returned from Astoria. I liked everything: the location of the hotel, treatment, food, living conditions, attitude. I did not like only the meeting company EURO TOUCH. For a week I ordered 2 sightseeing trips for the whole day from them. In advance for the trip, I took dry rations instead of dinner and lunch. A EURO TOUCH representative called the day before at 9 pm and said that the trip was cancelled. What to do? Of course, I was already taken off the food for that day. I had to go on another tour, which I was offered in this company. I took Prague. Served a bus with 52 tourists. The guide is good, but out of 5 hours of the program I heard about 15 minutes, because all my thoughts were only about how not to get lost in such a crowd on the narrow streets of the city. Complete rubbish. She expressed all this to the representatives of EURO TOUCH. Real hack. On the next excursion, I again replaced dinner and lunch with dry rations. This time they forgot to pick me up from the hotel. The bus left without me. While I was worried in the lobby of the hotel, everyone was worried about me. Both vacationers and hotel staff. I came to the office of EURO TOUCH. Phoned. It seems that this time they forgot to add me to the lists and the bus left without me. . They offered to take a tour as compensation. Refused. Let them gnaw dry rations once again. I, in fact, came to treat the stomach. By the way, a woman from our hotel turned to this company in my presence. She, like me, came here from these comrades. The woman asked to help her change the hotel room. Didn't help. She took care of everything herself. Do not choose the EURO TOUCH company, so as not to spoil the impression of your holiday!
Review from — vOtpusk.ru
аватар berny07
 •  traveled 15 years ago
Rating 3.0
As for the resort itself. 1. The territory of the town itself is 1.5 km long and 500 meters wide. There is nowhere to play. Further around the mountains. 3. Throughout the town, especially at mealtimes, the stink is like in dirty cheap canteens. Very unpleasant. 4. A rather poor country, compared to other Europe, although I have been in the Czech Republic not 1, but 4 times. … More ▾ As for the resort itself.
1. The territory of the town itself is 1.5 km long and 500 meters wide. There is nowhere to play. Further around the mountains.
3. Throughout the town, especially at mealtimes, the stink is like in dirty cheap canteens. Very unpleasant.
4. A rather poor country, compared to other Europe, although I have been in the Czech Republic not 1, but 4 times. But Karlovy Vary is poor. Shops - supermarkets are worse than our small Moscow ones. The quality of the products is terrible. Underground alcohol - in all bottles of wine - the same chatter.
5. Czechs are the most boorish people I have ever met, especially towards Russians. They are rude everywhere, with or without, and are not shy. All the women from other hotels with whom we discussed this topic came to the same opinion.
6. Vacationers - 98% Russians, Soviet poor type, average age 50-70 years. Foreigners come like a zoo for the weekend to see the Russians, and they don’t even drink water.
7. Shopping - for Soviet aunts, with a terrible assortment and space prices, this applies to everything - clothes, jewelry, souvenirs.
In a word, boring, not interesting, nowhere to walk, nothing to do.
About the hotel.
1. The view from the window was good, but to no avail. Sleeping at night and resting during the day is impossible. Everyone yells, neighs, smokes, takes pictures, children sing, orchestras play, they repair the road, they drill (I have a video), the noise is such that it’s impossible to be in the room at all. At night, drunk aunts sing "Oh, frost, frost, " etc. Cheaper view - we went there, there was no stench, the view is bad, but silence
and peace. So we didn't know if it was worth it or not.
2. The hotel itself has been working for poor Soviet women from the peripheries for 100 years. There are no foreigners at all, Muscovites can be counted on the fingers. Hence the quality of everything. The contingent is creepy, old, in some places just poor people, and everyone has more obvious problems with the head than with the stomach.
3. The food is the worst thing about this hotel. All food is expired fruits and vegetables, rotten in places, even rotten eggs, frozen meat and fish, semi-finished products, everything fried in the cheapest oil. There is no healthy balanced diet. Fried, fried, overcooked!! ! Vegetables were dipped in vinegar. What they didn’t eat for lunch, they grinded and served for dinner filled with some kind of muck. Everything is terribly ugly, harmful and not tasty. Mom and I almost lost our minds. I had to eat bread, then ask for buckwheat or rice. And even that is terrible. I tried to ask for baked potatoes - they brought french fries. The word baked is generally not understood either in Russian or in English. And everyone eats, and everyone is happy. I didn’t understand the point of traveling for that kind of money and drinking water, and then coming to the dining room and eating fried cordon bleu, which had been lying in the freezer for a year, with black fried potatoes, and a salad with rotten tomato vinegar - I didn’t understand at all. In general, we were horrified by the food. 3 times a day, they give yogurt - but they are not allowed to take it out with them, although you need to eat 5-6 times a day. I even went to the director, she knows everything and agrees with me, she herself does not eat what she offers guests, but she said that those who come here are happy, and nothing else worries her. That's all. Dining room with small tables, planted with strangers for 4 people - a terrible discomfort. In short, if you need to get diseases of the gastrointestinal tract - this is in Astoria.
4. The room is tolerable, not small, more or less clean, although quite dusty due to the carpet. Terrible mattresses and pillows. The shower is either hot or cold, very abruptly. Feng is 150 years old. But the water is good, tasty in the room. There is a refrigerator. Change of towels twice a week, change of linen once a week. Small 100 year old TV with 2 Russian channels.
5. The treatment was not impressive. Hungry for everything. Procedures for 2 weeks for 2-3.6 maximum are prescribed. 6 massages, for example, 3 parafangos, they don’t think how and when to prescribe, they can prescribe a bath after a bath or they will prescribe everything during breakfast. The procedures themselves seem cool - but they didn’t see any sense from anything.
6. "Fitness-room" - 3 semi-palomated vintage simulators in the lobby on the 5th floor. Horror. The pool is 3 by 4 meters, warm with floundering grandmothers who have fungus on their feet. Also horror.
7. What's good? I liked the sauna (but for this it was not worth going there and spending that kind of money), and well, the medical staff, although some were not sincere, were not rude to us personally, and they did not ask for money. Here it was not. The doctor is friendly, but not helpful either. There is also a free library. It was very helpful.
No drinking water is supplied in Astoria, and in general it is not supplied in any hotel. All water is in the Colonnade and Geyser, about 15 sources. They are all scattered around the city center, and are located on the street, fountains. In whatever hotel someone lives, everyone goes to drink water on the street !!!!!
And water for procedures - balneo - is supplied to almost 50% of hotels, since everything is nearby. So you can safely choose any hotel!
And of course Water. Of course, there has been a stereotype for many centuries that Carlsbad is a panacea. Even in Anna Karenina, Tolstoy wrote a lot about him. But I'm sure that it helps someone, it doesn't work for someone, and it even harms someone - and that's fine. Nothing is the same for everyone.
Unfortunately, this water did not help us in any way, and even became worse in a certain respect. Foreigners do not even touch the water, they touch it, take pictures and move on. Only Russians drink, they will buy these mugs of incubators like idiots and walk like half-dead people all over the city, sucking this water all day long. Although, according to the doctor's prescription, only 200 ml 3 times a day is necessary.
It's been such a sad journey. Didn't like ANYTHING. And of course it was embarrassing. Such money for such. It would be better for this money to hang out in Dubai for a week.
Show more »


avatar asiyat-09
interested in the attitude towards the vacationer both from the staff and doctors
13 years ago  •  no subscribers no answers
avatar verunja
Tell me please, how is the hotel Astoria in general? Is it very boring there, is there an entertainment program, at least some kind? And is it allowed to smoke in the hotel and restaurant? Thanks a lot in advance!
13 years ago  •  4 subscribers 3 answers
avatar aliashab
my husband has diabetes mellitus, please tell me the treatment is suitable for us, is there or not, maybe someone was with such a diagnosis
14 years ago  •  3 subscribers 3 answers
avatar marina_kuzina.6
Advise on how to dress for a trip to Karlovy Vary at the end of November, write what is your review of the hotel.
14 years ago  •  4 subscribers 3 answers
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Astoria Hotel & Medical Spa находится в уникальной части Карловых Вар. Отель расположен в историческом центре курортной зоны, прямо напротив Мельничной (Млынской) колоннады с источниками лечебных минеральных вод, недалеко от других колоннад, основных достопримечательностей и интересных мест города. Объекты были реконструированы и модернизированы в 2003 году.

Location Рыночная колоннада находится в 200 м от отеля, а термальный источник — в 300 м. Расстояние до международного аэропорта Карловых Вар составляет 3 км.
In a hotel

Круглосуточная стойка регистрации, хранение багажа, услуги консьержа.

  • restaurant
  • cafe/bar
  • indoor pool
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • accommodation with animals
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids
  • cot  FREE 
Entertainment and sports
  • Spa or wellness center
  • sauna/bath/hammam
Description of rooms

144 номера, которые расположены в пяти зданиях, совместно образующих комплекс «Астория» (Astoria), а также в дополнительном здании „Волкер» (Depandance WOLKER), находящемся в 300 метрах от комплекса. Все объекты находятся в исторической зоне города, а Depandance WOLKER является памятником архитектуры.

In the rooms

Бесплатное подключение к WiFi, кофейный набор, электронный замок с картой-ключом, ЖК-телевизор с каналами каналов, холодильник, телефон, радио, сейф в номере или у стойки ресепшн, ванная комната с душевой кабиной или ванная, туалет, халат, тапочки.

The address Vřídelní 92/21, Karlovy Vary, 360 01, Czech Republic
Phones: Телефон +420 353 335 111 Факс +420 353 224 368
FAQ
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам. . Для ценителей тишины и релакса есть Спа или велнес-центр.