7 days of life in the trash

Written: 18 september 2016
Travel time: 9 — 16 september 2016
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 9.0
Cleanliness: 5.0
Food: 8.0
Amenities: 8.0
Dear readers, I want to say right away that my review has not been paid for by anyone, unlike many reviews about this hotel. All the veracity of my review is confirmed by photographs. Even before arriving here, they spoiled the mood by not confirming the reservation, although everything was paid for 7 months earlier, after long negotiations, they still agreed. We were given two cards from the front door. One was broken and didn't work and had to be replaced. After 5 minutes, I again had to go to the reception, between the connection of the shower hose and the faucet, water flowed in a large stream, half flowed onto the floor. An old bespectacled worker with an angry face told us, you don't have to wait for anyone to come and do it. I wasn't going to wait for anyone, it wasn't my water flowing on the floor. Apparently the renovation did not touch the faucets and the toilet. The cheapest faucets are so worn out that the chrome coating has come off in places. see photo old toilet bowl constantly flowing. There is no bath. Cleaning in the room is superficial on the carpet there are stains of different colors, see photo. There is no ventilation in the room, although there is a ventilation grill, but it is not connected anywhere, just a props, so it is stuffy in the morning. The air conditioner is very weak. I advise you to keep one card inserted all the time only then it will somehow cool the room. The highlight of the room is a 30-year-old TV, proudly standing in the middle of the table and covering the entire mirror, see photo. There are no Russian channels. The quality of others is so terrible that it reminds me of my childhood. My advice to the hotel management. If you feel so sorry for the money to buy new TVs, you better not disgrace yourself and remove these from the numbers. Blankets worn to nothing are all in spools and holes are already forming, see photo. View from room 108 DIRECTLY on the GARBAGE see photo. They are taken several times a day, sometimes early in the morning and in the evening you can hear the clanging of containers. Very often, buses create traffic jams and then everyone starts honking, dust and exhaust gases rise into the air. There are no tables on the balcony. The soundproofing is not bad, but that didn't stop drunk Germans from waking us up at night. The food could be rated 5, but the sweets only look delicious. I came across a cake with a persistent taste of a chemical filler. Many of them resemble oriental sweets, but in reality they are just a pathetic imitation. . The description of the hotel has a pool bar. Must have fruit and ice cream. For 7 days they were only once. There is always something wrong in this hotel in the dining room there are not enough tall glasses from the faucet instead of beer there is persistent foam, instead of cool red wine wine is poured at the temperature of tea, coffee machines break down. Half of the lamps are lit in the corridor. You have to look for your room in the dark. Even in the chic hall, only 2 lamps worked out of the set. See photo In the evenings, the hotel is a black hole. There is no pool lighting, the lighting of the paths is turned off. In all respects, this is a 3 star hotel. Even a certificate hangs on the wall stating that it corresponds to the 3-star category. The good work of the staff can be called a plus.
Translated automatically from Russian. View original