Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
6.0
Cleanliness:
7.0
Food:
8.0
Amenities:
9.0
Well, longread.
To begin with, we were very skeptical. Because the reviews about the hotel were not very good.
CONS. I'll start with them. Very disgusting employees at the reception, and throughout the hotel. Unfriendly, never smile, never greet tourists. This is not ok for 4* service.
In the hotel: hall, restaurant, lobby - air conditioners do not work. This is not an exaggeration. If you sit there for 20 minutes, you will come out as if from a sauna. I've never seen anything like that anywhere. It is especially annoying in a restaurant when you sit down to eat and you have already sweated 100 glasses, not to mention the possible spoilage of food under such conditions. And those poor waiters also swell from such working conditions.
And the last thing: they steal hotel towels on the beach. It was stolen from us while swimming in the sea. We made a big fuss and got the manager involved. Because somehow I didn't want to pay 100 leva for 2 old towels. At least 3 more companies were also stolen from. Therefore, it is better to take your personal ones, or carefully follow the hotel ones.
SETTLEMENT.
Checkout at 2:00 p. m. Since we arrived at 7 in the morning, we had to wait. At first, they sat on the beach for a while, then they just slept on the sofas in the stuffy hall when they were tired. Breakfast and lunch are not included on the first day. We were ashamed to go out to eat without bracelets, although it was possible to try. At least for a snack bar. Because they went outside the territory and ate in some restaurant for a lot of money.
NUMBER. Spacious 4-person room. The cosmetics were delivered, and we had enough of them for 9 days. But, I think, you could have asked and they would have given you more. The only problem is that the room gets very hot on the 4th floor and the air conditioner doesn't work after dinner. It's very, very hot. They cleaned and delivered water every day. Towels - on request. We are not paranoid, so we did not demand changes every day.
SEA. It's just a perfect sea, considering that it's all Black. Crystal warm water. Sometimes it stormed a little in the evening. But in the morning it was still clean again.
It is true that there are stones in the water near the hotel, and it is difficult to swim. But literally 20 meters to the left there is a free beach, where the sunset is perfect. We had our own umbrella with us, so from the 4th day we laid out the sunbeds and went to the nearby beach. We are already in Bulgaria for the sixth time, and here the sea is just like somewhere in Albania or Montenegro. It's gorgeous.
BASIN. At the pool, sunbeds are occupied from 6 in the morning. But, we were afraid of rotavirus with children, so only adults could swim in the pool during the children's afternoon nap. Then the sunbeds were free.
FOOD. The chef is a Turk, so everything is very similar to a Turkish all-inclusive. I will say this: the food is monotonous, and by the end of the vacation, I really want borscht and dumplings)) But in general, it is very decent, better than in hotels in Egypt, for example. Many vegetables, fruits, different types of m? yasa, fish Sweet and delicious baklava and lokum. All the rest are some overly sweet semolina puddings. The coffee is not bad.
ANIMATION. There is entertainment for children every evening. For adults - very sad.
For entertainment - sit in the lobby at the pools with cocktails and gossip with a friend.
PURITY. Well, let's say, not without nuances. There were unwashed plates in the restaurant. Although the restaurant is still a more or less clean place. The sofas in the hall and lobby are white, so they need to be washed more often. Deck chairs and umbrellas are already old and need repair or replacement.
The pool is clean, the floor around the pool is washed often. Beach towels are small and not new.
CONTINGENT. Rusna was not there. This is one of the good reasons why we chose Bulgaria, and not Egypt or Turkey, where we are simply not going to share our vacation with these subhumans. Mainly Ukrainians. What was very pleasing - the lion's share - Ukrainian speakers. Many Bulgarians, Moldovans and other foreigners. Mainly - big families.
To begin with, we were very skeptical. Because the reviews about the hotel were not very good.
CONS. I'll start with them. Very disgusting employees at the reception, and throughout the hotel. Unfriendly, never smile, never greet tourists. This is not ok for 4* service.
In the hotel: hall, restaurant, lobby - air conditioners do not work. This is not an exaggeration. If you sit there for 20 minutes, you will come out as if from a sauna. I've never seen anything like that anywhere. It is especially annoying in a restaurant when you sit down to eat and you have already sweated 100 glasses, not to mention the possible spoilage of food under such conditions. And those poor waiters also swell from such working conditions.
And the last thing: they steal hotel towels on the beach. It was stolen from us while swimming in the sea. We made a big fuss and got the manager involved. Because somehow I didn't want to pay 100 leva for 2 old towels. At least 3 more companies were also stolen from. Therefore, it is better to take your personal ones, or carefully follow the hotel ones.
SETTLEMENT.
Checkout at 2:00 p. m. Since we arrived at 7 in the morning, we had to wait. At first, they sat on the beach for a while, then they just slept on the sofas in the stuffy hall when they were tired. Breakfast and lunch are not included on the first day. We were ashamed to go out to eat without bracelets, although it was possible to try. At least for a snack bar. Because they went outside the territory and ate in some restaurant for a lot of money.
NUMBER. Spacious 4-person room. The cosmetics were delivered, and we had enough of them for 9 days. But, I think, you could have asked and they would have given you more. The only problem is that the room gets very hot on the 4th floor and the air conditioner doesn't work after dinner. It's very, very hot. They cleaned and delivered water every day. Towels - on request. We are not paranoid, so we did not demand changes every day.
SEA. It's just a perfect sea, considering that it's all Black. Crystal warm water. Sometimes it stormed a little in the evening. But in the morning it was still clean again.
It is true that there are stones in the water near the hotel, and it is difficult to swim. But literally 20 meters to the left there is a free beach, where the sunset is perfect. We had our own umbrella with us, so from the 4th day we laid out the sunbeds and went to the nearby beach. We are already in Bulgaria for the sixth time, and here the sea is just like somewhere in Albania or Montenegro. It's gorgeous.
BASIN. At the pool, sunbeds are occupied from 6 in the morning. But, we were afraid of rotavirus with children, so only adults could swim in the pool during the children's afternoon nap. Then the sunbeds were free.
FOOD. The chef is a Turk, so everything is very similar to a Turkish all-inclusive. I will say this: the food is monotonous, and by the end of the vacation, I really want borscht and dumplings)) But in general, it is very decent, better than in hotels in Egypt, for example. Many vegetables, fruits, different types of m? yasa, fish Sweet and delicious baklava and lokum. All the rest are some overly sweet semolina puddings. The coffee is not bad.
ANIMATION. There is entertainment for children every evening. For adults - very sad.
For entertainment - sit in the lobby at the pools with cocktails and gossip with a friend.
PURITY. Well, let's say, not without nuances. There were unwashed plates in the restaurant. Although the restaurant is still a more or less clean place. The sofas in the hall and lobby are white, so they need to be washed more often. Deck chairs and umbrellas are already old and need repair or replacement.
The pool is clean, the floor around the pool is washed often. Beach towels are small and not new.
CONTINGENT. Rusna was not there. This is one of the good reasons why we chose Bulgaria, and not Egypt or Turkey, where we are simply not going to share our vacation with these subhumans. Mainly Ukrainians. What was very pleasing - the lion's share - Ukrainian speakers. Many Bulgarians, Moldovans and other foreigners. Mainly - big families.
Translated automatically from Ukrainian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Just a beautiful sea, the hotel is very family-friendly, not for young single people
- Terrible!
- The hotel does not match and is not worth the money!
- Doesn't match the previous reviews.
- Review of Zornitza Sands
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