The hotel does not match and is not worth the money!

Written: 5 september 2023
Travel time: 20 august — 2 september 2023
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 4.0
Cleanliness: 3.0
Food: 2.0
Amenities: 4.0
1) the hotel is located on the outskirts of civilization, there is nothing nearby, one supermarket with cosmic prices and a bazaar type for 5 stalls
2) declared free Wi-fi, hairdresser / beauty salon, currency exchange - no from the word at all
3) there is no air conditioning, there is a general system for the entire hotel, which works as the administration decides, there is no possibility to regulate the room itself, it is also turned on in the elevator when they want, it also does not work in the lobby bar and general restaurant
4) cable / satellite TV - only for those who speak Bulgarian, Romanian
5) children's pool - not designed for the number of children that the hotel accepts; playground - no; the spa center is exactly a sauna and a massage, and the cheapest massage is 99 lev
6) the beach - the sunset is terrible, the dirt on the beach, no one cleans anything and the sand does not sift

7) the room itself is not bad, but the bed is a masterpiece, they ordered a room with two single beds, in fact they received a design with two mattresses on the same basis without any boards at all, mattresses from this design slipped off regularly, you can only sleep on this without moving otherwise along with the mattress on the floor
8) room cleaning - in two weeks they once vacuumed and changed the bed, towels were changed only by those that were thrown on the floor, if the towel hangs, no one touches it, they didn’t even touch the dust
9) food - for an amateur, the kitchen is disgusting, there were days when there was nothing to eat besides sweets and fruits, then raw cutlets, then meat already with a smell, everything salted and with vinegar, every day the same thing, the only thing that was delicious was pizza and cakes
10) staff - liney until they lose their pulse
administration saves on everything, even on toilet paper
there are cocktail cards on the bars - in two weeks they have never made a cocktail that would correspond to the declared ingredients
11) there is no early check-in even for money, there is a late check-out for a surcharge if there are free rooms and a preliminary reservation.
Translated automatically from Russian. View original