We rested in this hotel in August 2019 for 2 weeks with a child. Impressions about the hotel are contradictory. The hotel is located on one large territory with several other hotels belonging to the same hotel chain. The territory is large enough, well-groomed, the bushes are periodically sheared and watered.
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We rested in this hotel in August 2019 for 2 weeks with a child. Impressions about the hotel are contradictory.
The hotel is located on one large territory with several other hotels belonging to the same hotel chain. The territory is large enough, well-groomed, the bushes are periodically sheared and watered.
The positive aspects also include the presence of a water park, children's discos and the presence of a lifeguard service on the beach.
A good impression was left from visiting the Italian restaurant located on the territory of the hotel.
Also, the indisputable advantage of the hotel, and indeed the rest is the sea, for which a lot can be forgiven.
Unfortunately, that's where the positives end.
Rest was not set from the very beginning. The main surprise during the check-in was the lack of bed linen for the child! 3 times they came to the reception, to the question of changing linen, the administrator promised to resolve the issue within 2 hours, but by the evening the issue had not been resolved. The administrator at the reception directly told us that they would be able to replace the linen the next day. On my question of how the child will sleep without linen, she could not intelligibly answer. However, after the scandal, the second administrator brought us linen.
In general, the Service at the hotel works in the same way: in order to get something, you need to make a fuss and threaten, which was what other vacationers did. Scenes of confrontation were periodically observed at the reception desk, people demanded other rooms, or timely check-in (waited for 4 hours). The contingent of vacationers is mainly made up of residents of Romania, Bulgaria, as well as representatives of the former Soviet republics of Moldova and Ukraine. The behavior of the latter deserves a separate description: Rude, boorish, nationalist sentiments were felt. More than once heard negative statements about Russia and its inhabitants.
There were a lot of people in the hotel, the number of places in the dining room did not correspond to the number of vacationers, in connection with which battles for food and tables unfolded. And here again, a resident of Ukraine showed himself from the best side. On the last day, having cleared their table of dirty dishes, they put their things down and went for food. Returning, we found a married couple at the table, sitting on our things as if nothing had happened. When asked to vacate the table, they rudely refused.
About the hotel itself: the hotel's rooms are old, the rooms need to be renovated. During the two weeks of rest, the room was cleaned 3 times, although cleaning is usually done every day. To get toilet paper and clean towels, you had to walk around and beg for them from the maids.
In the dining room and bars, hot and cold drinks are poured into plastic cups, each time you had to ask for mugs for coffee or cocoa and glasses for wine. The dishes in the dining room are all chipped, in order to put something on a plate, they chose a decent plate.
When choosing a hotel, we took into account the availability of parking on the territory of the hotel and specified it during check-in at the hotel. The administrator at the reception reported that there was paid parking on site in case we rented a car, but when we asked the same question, we were told again that the parking was only for staff at the hotel.
And the last straw was, upon departure, they approached the hotel reception 2 times and warned the Administrators about our departure and the need to send a car by a certain time to pick us up with our luggage and take us to the transfer arrival point. In the end, as expected after a lot of assurances that everything will be at the right time for you, taking into account all the rhetoric of the hotel, no one arrived at the appointed time and had to run headlong and drag all the luggage to catch the transfer to the airport. As a result, a broken suitcase wheel, spoiled mood and impression of the rest. I do not recommend this hotel to anyone!
The hotel is located on one large territory with several other hotels belonging to the same hotel chain. The territory is large enough, well-groomed, the bushes are periodically sheared and watered.
The positive aspects also include the presence of a water park, children's discos and the presence of a lifeguard service on the beach.
A good impression was left from visiting the Italian restaurant located on the territory of the hotel.
Also, the indisputable advantage of the hotel, and indeed the rest is the sea, for which a lot can be forgiven.
Unfortunately, that's where the positives end.
Rest was not set from the very beginning. The main surprise during the check-in was the lack of bed linen for the child! 3 times they came to the reception, to the question of changing linen, the administrator promised to resolve the issue within 2 hours, but by the evening the issue had not been resolved. The administrator at the reception directly told us that they would be able to replace the linen the next day. On my question of how the child will sleep without linen, she could not intelligibly answer. However, after the scandal, the second administrator brought us linen.
In general, the Service at the hotel works in the same way: in order to get something, you need to make a fuss and threaten, which was what other vacationers did. Scenes of confrontation were periodically observed at the reception desk, people demanded other rooms, or timely check-in (waited for 4 hours). The contingent of vacationers is mainly made up of residents of Romania, Bulgaria, as well as representatives of the former Soviet republics of Moldova and Ukraine. The behavior of the latter deserves a separate description: Rude, boorish, nationalist sentiments were felt. More than once heard negative statements about Russia and its inhabitants.
There were a lot of people in the hotel, the number of places in the dining room did not correspond to the number of vacationers, in connection with which battles for food and tables unfolded. And here again, a resident of Ukraine showed himself from the best side. On the last day, having cleared their table of dirty dishes, they put their things down and went for food. Returning, we found a married couple at the table, sitting on our things as if nothing had happened. When asked to vacate the table, they rudely refused.
About the hotel itself: the hotel's rooms are old, the rooms need to be renovated. During the two weeks of rest, the room was cleaned 3 times, although cleaning is usually done every day. To get toilet paper and clean towels, you had to walk around and beg for them from the maids.
In the dining room and bars, hot and cold drinks are poured into plastic cups, each time you had to ask for mugs for coffee or cocoa and glasses for wine. The dishes in the dining room are all chipped, in order to put something on a plate, they chose a decent plate.
When choosing a hotel, we took into account the availability of parking on the territory of the hotel and specified it during check-in at the hotel. The administrator at the reception reported that there was paid parking on site in case we rented a car, but when we asked the same question, we were told again that the parking was only for staff at the hotel.
And the last straw was, upon departure, they approached the hotel reception 2 times and warned the Administrators about our departure and the need to send a car by a certain time to pick us up with our luggage and take us to the transfer arrival point. In the end, as expected after a lot of assurances that everything will be at the right time for you, taking into account all the rhetoric of the hotel, no one arrived at the appointed time and had to run headlong and drag all the luggage to catch the transfer to the airport. As a result, a broken suitcase wheel, spoiled mood and impression of the rest. I do not recommend this hotel to anyone!
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We are staying in this hotel for the 2nd time, the last time we were in 2011 in the hotel Andalusia now chose villas. Arrived at 9.30 and settled us from 14.00 but you could leave things in a special room for a snack in the lobby of the bar. bad circle. The menu is not bad enough, but being there for more than a week is tired of the same thing especially breakfast.
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We are staying in this hotel for the 2nd time, the last time we were in 2011 in the hotel Andalusia now chose villas. Arrived at 9.30 and settled us from 14.00 but you could leave things in a special room for a snack in the lobby of the bar. bad circle.
The menu is not bad enough, but being there for more than a week is tired of the same thing especially breakfast. I liked the fornetti very tasty and always fresh on the beach, shawarma, hot dogs and burgers, and the children were satisfied with the ice cream that was all day and pop food.
I will say comparing 8 years ago there is an improvement in food, every day for lunch and dinner gave 2-3 types of meat chicken, pork or beef and fish, squid, fruits were pumpkins, melons, apples, bananas, oranges and peaches or nectarines which flew away in 1 minute.
Children's animation every day, adult interesting animation, large beautiful area, mountains are great air, the sea is clean, good entrance to the sea, sand, the water in the water park is very cold, the slides are cool to ride, but the event itself is horrible: it stinks of toilet you go up the stairs to the slides, the water drips directly on your head, barefoot is not very pleasant to walk there.
In general, these are not insignificant shortcomings because we went there to enjoy the sea and nature did not pay attention to the shortcomings. I think someday we will return there. Choosing between the hotel and the villas, I can say that the villas are better (although the hotel has steeper renovations) because you live under a mountain, in the woods and the smell of pines and the sea can not be described in words
The menu is not bad enough, but being there for more than a week is tired of the same thing especially breakfast. I liked the fornetti very tasty and always fresh on the beach, shawarma, hot dogs and burgers, and the children were satisfied with the ice cream that was all day and pop food.
I will say comparing 8 years ago there is an improvement in food, every day for lunch and dinner gave 2-3 types of meat chicken, pork or beef and fish, squid, fruits were pumpkins, melons, apples, bananas, oranges and peaches or nectarines which flew away in 1 minute.
Children's animation every day, adult interesting animation, large beautiful area, mountains are great air, the sea is clean, good entrance to the sea, sand, the water in the water park is very cold, the slides are cool to ride, but the event itself is horrible: it stinks of toilet you go up the stairs to the slides, the water drips directly on your head, barefoot is not very pleasant to walk there.
In general, these are not insignificant shortcomings because we went there to enjoy the sea and nature did not pay attention to the shortcomings. I think someday we will return there. Choosing between the hotel and the villas, I can say that the villas are better (although the hotel has steeper renovations) because you live under a mountain, in the woods and the smell of pines and the sea can not be described in words
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Everything was fine with the accommodation. The location is great, everything is close, this is probably the only plus, not counting the beach. The food is average. The hotel is old, terrible, not renovated. The rooms are old, dead, nothing works, it's not 4 stars, but 1.5 : ) The beach is great, close to the hotel, it's clean, good.
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Everything was fine with the accommodation. The location is great, everything is close, this is probably the only plus, not counting the beach. The food is average. The hotel is old, terrible, not renovated. The rooms are old, dead, nothing works, it's not 4 stars, but 1.5 : ) The beach is great, close to the hotel, it's clean, good. We did not go on excursions, I can not evaluate the work of the guide.
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Large well-groomed territory, a lot of greenery, everything is beautiful, the exterior is an excellent view of buildings, villas, paths, greenery, everything is clean and tidy, the beach is large, there is enough space, there are enough sun loungers for everyone, you can not take it from 6 in the morning.
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Large well-groomed territory, a lot of greenery, everything is beautiful, the exterior is an excellent view of buildings, villas, paths, greenery, everything is clean and tidy, the beach is large, there is enough space, there are enough sun loungers for everyone, you can not take it from 6 in the morning. . The beach is cool, the sea is warm, not deep, soft, not very salty water, there is not a large area when entering the sea from pebbles, but it is not a problem, a beautiful view, the heat is almost not felt, there is a breeze, you can ride a board, there are lifeguards along the beach, there are no peoplea lot since the beach is very long and there is enough space for everyone, there are no toilets but you can wash your feet, the sand is of medium purity, a lot of children. . . , the sea left the best memories !!! Further worse, getting inside the buildings and meeting with the service in Bulgarian you experience a shock, the villas inside are in terrible, dead, old furniture, the bathroom is a nightmare, fungus and dirt are everywhere, there is no cleaning so smear the dirt, the linen is tightened and they change every 4 days, everything is runningand very dirty. . . The dining room is also a nightmare, old, worn out, broken dishes, no children's menu, monotonous meager food. . Overall, the look doesn't match the content. . The water park is excellent, but the water is very cold, there is no internet, there is honey on the territory. center, exchange office with a bad exchange rate, shops, animation excellent children are delighted. The hotel consists of a complex of hotels and villas, there is a long street for walking over the sea, right behind the hotel there are many shops, pharmacies, normal exchange offices. Impressions are twofold, like everything outside is beautiful and the sea is just class and horror from the maintenance of rooms, food, cleaning, service, in general, to each his own. . .
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• 32
I worked in the complex in the summer of 2018, to say the least, I was disappointed and at the same time pleased that I did not pay money for such a vacation. If you are going to rent villas, be prepared to see mold, old furniture, cockroaches and other insects, mice in the room. Most of the staff lived in the villas, so it's easy to talk about the shortcomings.
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I worked in the complex in the summer of 2018, to say the least, I was disappointed and at the same time pleased that I did not pay money for such a vacation. If you are going to rent villas, be prepared to see mold, old furniture, cockroaches and other insects, mice in the room. Most of the staff lived in the villas, so it's easy to talk about the shortcomings. Air conditioning may not work, hot water is running out and you live so close to your neighbors, so be prepared for constant noise and scandals. Very boorish attitude on the part of the Bulgarian staff, there was a situation when the guard beat the tourist half to death, they can also ask to see the bag for no particular reason, and so on. , chief manager Catherine such a feeling. that she doesn’t know her job at all, to all complaints she simply shrugs her shoulders and is silent. If you are going to work in this complex, then keep in mind that fines will still be deducted from your small salary, just to make it happen, there is also a constant delay in money, shortcomings, threats to send home without any money at all, and so on. They save on everything. . KITCHEN! I have never seen such cuisine, I speak specifically for the restaurants of Nessebar, the buffet in Royal Bay and Royal Park. It's just awful and completely unsanitary. If the visitors saw what we, the waiters, saw, they would immediately go home, it seems to me, or they would choose food more carefully. Salads, cheese, sweet things are put simply with hands without gloves, mostly gypsies work in the kitchen, they wash the dishes in just terrible conditions, and then we rub them with dirty rags, the appliances are rubbed in the same way and with the same smelly rags. Many spoiled products, staff and visitors are often poisoned. And this is an incomplete list of everything that happens in this complex. Conclusion, I DO NOT ADVISE you to go to Elenite to rest and work, this place needs rest.
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The room was killed, but everything worked, there was water. No noise insulation. The area is great, you just have to look under your feet. The beach is normal, if all the sunbeds are occupied, you can lie on the lawn behind the beach. The sea was calm, not very warm and not very clean, but the children could not be pulled out.
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The room was killed, but everything worked, there was water. No noise insulation.
The area is great, you just have to look under your feet.
The beach is normal, if all the sunbeds are occupied, you can lie on the lawn behind the beach.
The sea was calm, not very warm and not very clean, but the children could not be pulled out.
Staff students from Ukraine. Well done. Everyone is polite and nice. Bulgarians are being cleaned. Leave the teas and will clean daily. Without swans and not perfect.
Food is normal when many people in the dining room may not have enough tables. A certain contingent is constantly wasting desserts. Sometimes you don't have time to go for a plate - it's already empty, because someone takes 15 apricots and pours them into a bag unnoticed, and the next day everything is in the trash. Scoops.
Snacks are better than the Egyptian 5's. Alcohol is much better, ice cream as well.
Parking is about 6 euros per day.
Many thanks to the employees of the insurance company "Flint".
The wife dislocated her arm during the fall (again, look at her feet), the insurance covered all expenses (almost 900 euros) the same day.
The area is great, you just have to look under your feet.
The beach is normal, if all the sunbeds are occupied, you can lie on the lawn behind the beach.
The sea was calm, not very warm and not very clean, but the children could not be pulled out.
Staff students from Ukraine. Well done. Everyone is polite and nice. Bulgarians are being cleaned. Leave the teas and will clean daily. Without swans and not perfect.
Food is normal when many people in the dining room may not have enough tables. A certain contingent is constantly wasting desserts. Sometimes you don't have time to go for a plate - it's already empty, because someone takes 15 apricots and pours them into a bag unnoticed, and the next day everything is in the trash. Scoops.
Snacks are better than the Egyptian 5's. Alcohol is much better, ice cream as well.
Parking is about 6 euros per day.
Many thanks to the employees of the insurance company "Flint".
The wife dislocated her arm during the fall (again, look at her feet), the insurance covered all expenses (almost 900 euros) the same day.
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• 33
Stay at the hotel 2 years in a row (good price), at the end of the season, in September 2015 and 2016. According to reviews for 2017 and 2018, something has become better in Elenite, something worse. SO : A picturesque place, there are 5 hotels - Victoria Group chain: - travel time from Burgas airport to the village of Elenite - by minibus 45 minutes, including check-in at two more hotels; - at 9.
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Stay at the hotel 2 years in a row (good price), at the end of the season, in September 2015 and 2016. According to reviews for 2017 and 2018, something has become better in Elenite, something worse.
SO :
A picturesque place, there are 5 hotels - Victoria Group chain:
- travel time from Burgas airport to the village of Elenite - by minibus 45 minutes, including check-in at two more hotels;
- at 9.30 we were at the hotel, we were sent for breakfast (we were pleasantly surprised, perhaps just a human factor) and after that we were immediately settled;
- before the 2nd trip through Tophotels, I contacted the hotel about Bonuses for regular customers, printed out an application and also submitted it to the reception; standard room reservation;
-settlement - No. 592 for the 1st time (photo), at the end of the cottages, near the Royal Bay Hotel (located on the left side, facing the sea), No. 564 for the 2nd time (photo), in the middle of the cottages; both on the 1st line, everything worked properly, on 2 floors - it was important, because
on the 1st floors it is damp and fresh, the shade from the trees, the panoramic windows need to be constantly curtained and the sun does not enter the room. Traditional presentation. chocolate "Alenka"" and a request that this be taken into account - they went to meet us.
Remember - numbers starting with 1## are the most distant from the sea and "killed";
- "restaurant", big word - canteen, but the food is normal; calmly, without hustle; in the bar - confectionery on the 1st floor (near the pool) - ice cream during the day, cookies, cocktails, alcohol, were also present. Especially for hot dogs and drinks on the beach (mini trailer) do not count, for 2 years of visiting Elenite, the point worked maybe 4 times;
PAY ATTENTION - in September the end of the season. From September 16, the patisserie bar is closed, and from September 20, the main meals will be held in neighboring hotels, either Royal Bay or Roya Park, which also belong to the Victoria Group hotel chain. This torment, felt the difference - a lot of people, queues; We were in this mode for 1 day.
It turns out that they paid for All, but they don’t provide it for the entire stay at the hotel, they don’t talk about it at travel agencies, they may not know, all changes are at the discretion of the hotel;
- the sea is excellent, by the way, it is on the beach of the Elenite hotel that the entrance to the water is more or less normal, the bottom is rocky, it is more convenient in corals, there is no toilet and shower, sunbeds were occupied at 8 in the morning, later it is problematic;
- in the evening there is nowhere to go out, at the reception desk with alcohol. drinks - such as a bar, they fill glasses without zhlobstvo; paid bowling; outdoor large outdoor chessboard; smallness of shops - good creams; a supermarket and behind it, inland (towards the sea) in a high-rise building mini shop - prices are more interesting for beer too; a couple of cafes; a walk between 5 hotels - the common territory of the Victoria Group, there are beautiful places for photos; berth (photo), from which the boat sails to Nessebar according to the schedule;
- wi-fi, only at the reception and then intermittently, but it is possible to talk on Viber if you have patience;
- free entry to the A la carte restaurant - did not like the Bulgarian cuisine;
- about the host Go2Holiday in the hotel!! ! At the airport, a minibus driver in a Go2Holiday T-shirt checked the people on the list, drove them to the hotel, and then they themselves. Caught tour representative 2 days to give a voucher. There is only a phone in the folder with information. On the 3rd day I had to call and what a surprise it was, he did not even know that new tourists were in the hotel. The feeling of insecurity in which case you need to rely only on yourself. We met only after the call, explained this by the fact that there are many hotels in his words, but !!!! ! sorry - this is his job, indicate what time you are at the hotel, as other tour representatives do and do not create inconvenience. Information about the transfer back to the airport was found out at 19.50 pm, on the eve of the morning early departure, and then, from the third call to the representative, who also slandered, on the nerves. So, keep in control and remind yourself.
For an early departure for a lunch box (dry rations), do not count. I left a request for reception, but alas .....it’s good that I was reinsured and took the brake myself. At the airport, the water will be forced to lay out, it is better to take apples, unpleasant and rude girls at customs control.
In conclusion, about the weather in September - gorgeous !!!! ! , most of all, there is no exhausting heat, it is comfortable. The time was from September 15 to 22 - for the first visit and from September 13 to 20 - for the second visit. The dates were chosen deliberately. The sun is gentle, the sea is warm, not stormy. Mild chill in the evening. Starting from September 18, short-term rains began in the evenings for 1-1.5 hours and such a buzz after the rain while walking inhaling the smell of pine needles and the sea. And in the morning again sunny and dry.
All in all, we had a good rest, despite the shortcomings.
SO :
A picturesque place, there are 5 hotels - Victoria Group chain:
- travel time from Burgas airport to the village of Elenite - by minibus 45 minutes, including check-in at two more hotels;
- at 9.30 we were at the hotel, we were sent for breakfast (we were pleasantly surprised, perhaps just a human factor) and after that we were immediately settled;
- before the 2nd trip through Tophotels, I contacted the hotel about Bonuses for regular customers, printed out an application and also submitted it to the reception; standard room reservation;
-settlement - No. 592 for the 1st time (photo), at the end of the cottages, near the Royal Bay Hotel (located on the left side, facing the sea), No. 564 for the 2nd time (photo), in the middle of the cottages; both on the 1st line, everything worked properly, on 2 floors - it was important, because
on the 1st floors it is damp and fresh, the shade from the trees, the panoramic windows need to be constantly curtained and the sun does not enter the room. Traditional presentation. chocolate "Alenka"" and a request that this be taken into account - they went to meet us.
Remember - numbers starting with 1## are the most distant from the sea and "killed";
- "restaurant", big word - canteen, but the food is normal; calmly, without hustle; in the bar - confectionery on the 1st floor (near the pool) - ice cream during the day, cookies, cocktails, alcohol, were also present. Especially for hot dogs and drinks on the beach (mini trailer) do not count, for 2 years of visiting Elenite, the point worked maybe 4 times;
PAY ATTENTION - in September the end of the season. From September 16, the patisserie bar is closed, and from September 20, the main meals will be held in neighboring hotels, either Royal Bay or Roya Park, which also belong to the Victoria Group hotel chain. This torment, felt the difference - a lot of people, queues; We were in this mode for 1 day.
It turns out that they paid for All, but they don’t provide it for the entire stay at the hotel, they don’t talk about it at travel agencies, they may not know, all changes are at the discretion of the hotel;
- the sea is excellent, by the way, it is on the beach of the Elenite hotel that the entrance to the water is more or less normal, the bottom is rocky, it is more convenient in corals, there is no toilet and shower, sunbeds were occupied at 8 in the morning, later it is problematic;
- in the evening there is nowhere to go out, at the reception desk with alcohol. drinks - such as a bar, they fill glasses without zhlobstvo; paid bowling; outdoor large outdoor chessboard; smallness of shops - good creams; a supermarket and behind it, inland (towards the sea) in a high-rise building mini shop - prices are more interesting for beer too; a couple of cafes; a walk between 5 hotels - the common territory of the Victoria Group, there are beautiful places for photos; berth (photo), from which the boat sails to Nessebar according to the schedule;
- wi-fi, only at the reception and then intermittently, but it is possible to talk on Viber if you have patience;
- free entry to the A la carte restaurant - did not like the Bulgarian cuisine;
- about the host Go2Holiday in the hotel!! ! At the airport, a minibus driver in a Go2Holiday T-shirt checked the people on the list, drove them to the hotel, and then they themselves. Caught tour representative 2 days to give a voucher. There is only a phone in the folder with information. On the 3rd day I had to call and what a surprise it was, he did not even know that new tourists were in the hotel. The feeling of insecurity in which case you need to rely only on yourself. We met only after the call, explained this by the fact that there are many hotels in his words, but !!!! ! sorry - this is his job, indicate what time you are at the hotel, as other tour representatives do and do not create inconvenience. Information about the transfer back to the airport was found out at 19.50 pm, on the eve of the morning early departure, and then, from the third call to the representative, who also slandered, on the nerves. So, keep in control and remind yourself.
For an early departure for a lunch box (dry rations), do not count. I left a request for reception, but alas .....it’s good that I was reinsured and took the brake myself. At the airport, the water will be forced to lay out, it is better to take apples, unpleasant and rude girls at customs control.
In conclusion, about the weather in September - gorgeous !!!! ! , most of all, there is no exhausting heat, it is comfortable. The time was from September 15 to 22 - for the first visit and from September 13 to 20 - for the second visit. The dates were chosen deliberately. The sun is gentle, the sea is warm, not stormy. Mild chill in the evening. Starting from September 18, short-term rains began in the evenings for 1-1.5 hours and such a buzz after the rain while walking inhaling the smell of pine needles and the sea. And in the morning again sunny and dry.
All in all, we had a good rest, despite the shortcomings.
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In September, we rested with my wife and son at Elenite Villas. In principle, not bad, but the level of service next to Turkey was not. Dirt, local gypsies hired by cleaners and waiters not only clean up, they refuse to walk. The sea, the beach, the weather, food all without claims, but these bits of the black masses were thrown, they did not come to the room for three days.
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In September, we rested with my wife and son at Elenite Villas. In principle, not bad, but the level of service next to Turkey was not. Dirt, local gypsies hired by cleaners and waiters not only clean up, they refuse to walk. The sea, the beach, the weather, food all without claims, but these bits of the black masses were thrown, they did not come to the room for three days. After the scandal, they began to go every day, but not to clean, but to wear towels, and no one took the old ones. As a result, we covered all the floors with these towels and did not want to wash them once! Food-booze is about the same as in Turkey, but there is no variety, every day is the same, after a week everything became boring and went to local cafes. By the way, don’t believe that everything is cheap in cafes and huge portions, maybe it was like that before, but now you’ve got ordinary portsuha and European prices! There is no animation at the hotel in September, the water park closed after September 15, the water park is good. The people were crowded, mostly Poles, Germans and Russians. The most swine-Poles, trenchant than ours at times! The territory itself is very beautiful, if such a hotel was in the same Turkey it would not be a five, but a dozen, but the Bulgarians don’t give a damn about everything and everything falls apart and collapses. So we looked at Bulgaria and it's good, but there's no more dick to do there! All the best!! !
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• 36
We are not fans of writing reviews, especially negative ones, but this time we decided to leave it. In fact, check-in is not at 14:00, but at 15:00. At 14:00 only they were allowed to have lunch and were given bracelets. The room clearly needs refurbishment. There was no light on the veranda and the alley near the room: given the unevenness of the paving slabs, it was difficult to reach the room in the evening.
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We are not fans of writing reviews, especially negative ones, but this time we decided to leave it.
In fact, check-in is not at 14:00, but at 15:00. At 14:00 only they were allowed to have lunch and were given bracelets.
The room clearly needs refurbishment. There was no light on the veranda and the alley near the room: given the unevenness of the paving slabs, it was difficult to reach the room in the evening. In a week, they only took out the garbage twice and put a roll of toilet paper each (moreover, the second time - only after a reminder of this at the reception). No cleaning, no change of towels, let alone linen! When checking out, they made a remark to the maid about this, to which she began to loudly resent and wave her hands, and at the reception they silently lowered their eyes and were silent, without even apologizing.
The territory is really good, big, a lot of greenery, but a bit neglected.
The beach is narrow, difficulty entering the water (large stones, a lot of algae and only a few normal passages into the water). Sunbeds and umbrellas - free of charge, relatively new and not bad, but they had to be occupied at 7 in the morning, and therefore sometimes there are conflicts among vacationers.
After reading the reviews, we expected bad food. We are not the first time in Bulgaria, there is something to compare with, but the food was surprisingly good, we tried, in general it was delicious. Sometimes I came across badly washed and chipped dishes. I was very surprised that in bars drinks were served in plastic cups. Pleasant notes are brought by the presence of its own confectionery, hot dogs near the beach and ala carta restaurants, although the dirty tablecloths in the Bulgarian restaurant and the scarcity of the menu clearly spoil expectations. The mediterranean restaurant is a little nicer. The staff was both Bulgarian and from the CIS countries. It was surprising that they were often not very neatly dressed. dented, especially guys.
We were without children, but with children this hotel is very good: a water park, a train, animation. carousels, etc.
A plus can be attributed to a closed and protected area, and in this regard, security.
I can NOT say that the holiday was spoiled, but I would not recommend going to this hotel, although, of course, it has its pluses.
In fact, check-in is not at 14:00, but at 15:00. At 14:00 only they were allowed to have lunch and were given bracelets.
The room clearly needs refurbishment. There was no light on the veranda and the alley near the room: given the unevenness of the paving slabs, it was difficult to reach the room in the evening. In a week, they only took out the garbage twice and put a roll of toilet paper each (moreover, the second time - only after a reminder of this at the reception). No cleaning, no change of towels, let alone linen! When checking out, they made a remark to the maid about this, to which she began to loudly resent and wave her hands, and at the reception they silently lowered their eyes and were silent, without even apologizing.
The territory is really good, big, a lot of greenery, but a bit neglected.
The beach is narrow, difficulty entering the water (large stones, a lot of algae and only a few normal passages into the water). Sunbeds and umbrellas - free of charge, relatively new and not bad, but they had to be occupied at 7 in the morning, and therefore sometimes there are conflicts among vacationers.
After reading the reviews, we expected bad food. We are not the first time in Bulgaria, there is something to compare with, but the food was surprisingly good, we tried, in general it was delicious. Sometimes I came across badly washed and chipped dishes. I was very surprised that in bars drinks were served in plastic cups. Pleasant notes are brought by the presence of its own confectionery, hot dogs near the beach and ala carta restaurants, although the dirty tablecloths in the Bulgarian restaurant and the scarcity of the menu clearly spoil expectations. The mediterranean restaurant is a little nicer. The staff was both Bulgarian and from the CIS countries. It was surprising that they were often not very neatly dressed. dented, especially guys.
We were without children, but with children this hotel is very good: a water park, a train, animation. carousels, etc.
A plus can be attributed to a closed and protected area, and in this regard, security.
I can NOT say that the holiday was spoiled, but I would not recommend going to this hotel, although, of course, it has its pluses.
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• traveled 8 years ago
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