TRAVEL AGENCY REVIEWS ANEX TOUR ТУРОПЕРАТОР
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Information about the hotel on the company's website is very colorful, which is misleading. In reality, the rooms are terrible. Vacation ruined. The medical insurance that was sold in the package is, in fact, bullshit. I do not recommend! →
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Rogues and scammers. I bought a tour for 8/7, but in fact it turned out 7/6. The flight from Boryspil was delayed. On the return flight, we left the hotel at 01.30 and departed at 11.45. Plus, they loaded their luggage onto the plane. When purchasing the tour, no one warned that the hotel was profiled for locals, the rest turned out to be so-so. The main task of the bastards from this office is to sell you an excursion at exorbitant prices. →
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We fly with them not the first time, everything suits. Well, of course, it’s bad that two days disappear, but it’s like that everywhere →
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Satisfied with the organization of the tour. →
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Agreed to make a difficult tour, two hotels in one trip →
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We bought a package tour in Rubi hotel 5 * (Alanya). As we found out upon arrival, the hotel is fundamentally different from the category declared on the Anekstura website. The rooms are critically neglected (mold, dampness and rust in the bathroom, the stink of the old carpet, lack of cleaning in general). When they asked a separate guide from Anekstur to assist in the resettlement, he said that he would not do anything until he was told about it from the central office (and we thought that a separate guide was supposed to help tourists in the hotel, and not wait for the Central Office from the office!). →
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A bad operator with impudent guides, whose sightseeing tours come down to shopping at the Anex Tura shopping center. →
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It looks like the greed of the operator is completely swollen and makes it difficult to think about something else. We chose a hotel, chose the type of room, everything is fine, three dates to choose from. We make an advance payment - they do not confirm. Yesterday everything was - today only expensive and filthy. The hotel has a suite, it suits us very well, the operator does not sell it. →
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The tour operator is normal, everything was well organized, only the representatives in the hotels are inadequate. For them, the protection of the tourist means nothing, they only need to sell more and more expensive excursions. I have never heard such rudeness in my address. It even went as far as blackmail. Do not buy excursions, so I do not want to know you and do not contact me. →
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The Anex "Kievs" themselves are simply smart, but as for the representatives in Egypt at the Hilton Sharks Bay Hotel, I wanted to beat them right in the hotel! It all started with the fact that, as they say, “we are available to you 24/7,” I will say this Lie, piz ***** and a provocation! The only thing is that it is in their interests to steam →
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