TRAVEL AGENCY REVIEWS ANEX TOUR ТУРОПЕРАТОР
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there is a question for the guide when checking out, leaving the hotel at 6.30. at 6.00 we are sitting in the room on suitcases, there is no electric car, at 6.10 we call the reception and they say - in 10 minutes they eventually bring us to the bus at 6.45 a special "thank you" to the guide ANEX tour who immediately starts yelling at us for being late!!!!??? at the same time, he speaks Arabic with the driver of the electric car, but he does not listen to us at all. →
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The flight is good, the planes are clean and this is important. But that's where the good ends. 1. We were advised the Jaz Fanara hotel and this is a wonderful hotel, BUT - a settlement with a view of the garden, pool or sea was very important to us. And the manager deceived us, offered to book a room with a view of the garden, showed a photo and we liked everything, but in the end we booked a room near the road without a view, and the photo showed a different type of room. →
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The guides of Anex do not solve anything, only excursions sell twice as much! →
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Anex organized everything perfectly, there were no problems. →
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out of 8 days of rest we had 6, because for early flights only in the annex you have to pay 25 dollars per person, and the family of two people there early back up 100 + to the ticket transfer from the airport and hotel on time, but what is this to intimidate tourists? do not go out of the territory without meeting a guide, do not buy excursions from locals? is anyone else on this ????? by the way, our meeting with the guide was at 11 in the morning, we think okay, let's wait, but he did not come (and ours only 4 of us drove to the hotel, and the others 10-20 . →
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Great vacation. Good hotel There was a sufficient number of hotel staff and guides did not cause any complaints. I recommend. →
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I'll just list the jambs, and you decide for yourself 1. When we arrived at the hotel, we were seated in the lobby, where a lot of previously arrived tourists were already "marinating". Anex tour did not pay money to the hotel for us! The situation escalated and came to a fight (!!!) tired of waiting for a tourist with the hotel staff who sent him. And even then nothing has changed. →
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. AnexTour is a fairly reliable tour operator with a good organization of tourist escort. There was no direct contact with representatives of the tour operator when buying the tour. →
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They settled us in room 911 with my family, the window rattled from the wind all night, changed the room to 1011, everything seems to be in order, but they started repairing, listened to the sound of a drill and the smell of paint was even in the room, in the hall it was unbearable to walk breathing through a rag, eyes corroded, but what about tourists with children? The hotel is for tourists from China, they come by bus, 6 buses each, respectively, a reference to the Chinese, they don’t swim, they only come to take pictures and on excursions, weddings, holidays, rent, respectively, the beach is not equipped with sun loungers, umbrellas, showers, towels, etc. →
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The first time we flew with this tour operator to Sharm. Let's start with the airline and aircraft. Their personal airline AZUR is excellent, the planes are in excellent condition, friendly staff, they offered free water. We took off from Lvov, and it was tough, but all because of the weather. At first, we rode along the take-off for half an hour, then we all took off, we were shaking terribly, I was so nervous, I fell asleep on my nerves and woke up already in Sharm)) We were met by a transfer, a great guy told us everything, a lot of interesting things and of course he told us for the hotel guide. →
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Dnipro ул. Московская, 12, оф. 6 
(056) 7943234, (056) 7943235