TRAVEL AGENCY REVIEWS ANEX TOUR
Travel agency assessment:
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I chose the tour myself, found the nearest agency, came to them. They took nice money from me, made an electronic ticket reservation, filled out the documents for me and that’s it. I had a TPG operator, the flight was normal, everything was as usual, the transfer to the hotel was normal, we just waited 30-40 minutes for other tourists on the bus until they all gathered. →
Travel agency assessment:
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Great agency, great girls. Everything was good here. There were no problems for me. Everything was done quickly and well. Everything was fine and without any problems and on flights, everything was on time. On vacation, we went on excursions and everything was quite good on them too. →
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This is a wonderful agency, it deserves a rating of 10 points. On the way back, we unexpectedly changed the flight and we flew out earlier, but when we flew on vacation, there were no problems. We received offers from the hotel guide regarding excursions, but even without him there were enough interesting offers that we took advantage of. But everything was wonderful, we were satisfied with the rest. →
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I myself chose the hotel for my vacation, already from the reviews I knew where I was going. And in the agency they just filled everything out for me, and then I came and took the documents. Their office was closest to me. We had a flight delay of 6 hours on the way back. We were supposed to leave at 9 pm, but we left at 3 am. The organization of the tour operator was not very good. →
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The girls in the agency work well, there are no questions for them at all. The transfer is generally wonderful, there were no transfers on flights, everything was clear on time. We went on excursions on our own, did not use any bureaus and were satisfied. →
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Everything was good in the office. But then there was not very good communication, they were not very well supported, I had to get myself to get all the documents thrown off. There were no problems with flights. Our operator was Corel Travel. The representative of the company offered us various excursions, but we did not use it, it was not interesting. →
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We bought the tour in ANEX TOUR metro station ZHYTOMIR, everything was fine there, everything was processed promptly. Before that, I turned to another agency, where for the same tour I was considered 3000 more expensive. Here the price was lower and the service was good. The bus met us at the airport when we arrived, took us to the hotel without any problems, and there the guides already tried to persuade us to go on excursions, but there was no such thing that we were strongly forced, because they understood that we would not go anywhere with a child. →
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A very high level of service in the agency, everything was decent and fast, everything was told and explained to us, clearly point by point. At the hotel, with a guide who was supposed to be in touch 24 hours a day, we could not contact when we had a problem, so I can say about him that he is a nice guy, that's where all the good things about him end. →
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When choosing a tour, everything was fine in this agency, if everything was fine, then they got 10 points. The operator is TUI, everything is fine with the flight, but no one met me at the airport, of course, I have huge complaints about this, although the agency is, of course, not to blame for this. Before leaving, I phoned representatives of the TUI, called them and began to figure out why no one met me, they began to apologize for this, offer almost 50% discounts on some entertainment and excursions, but they did not provide anything, They said they didn't have the tours I wanted. →
Travel agency assessment:
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Everything was good in the agency, there are no comments. There was a negative with the transfer, we flew with SKY UP, the operator was JOIN UP. On the way back, check-in for the flight started late, there were queues, we went through and immediately ran to the plane. On the way there, the flight was delayed by 1.5 hours. →
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