Турфирма Этнотур

https://www.etnotur.ua/
Kyiv ул. Антоновича 47, оф. 23 (m. Olympic)
(044) 3039191, (067) 2253399, (096) 4351836
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Travel agency rating:
5

TRAVEL AGENCY REVIEWS ЭТНОТУР



Non-compliance with the safety of passenger transportation.

traveled  9 years ago
Travel agency assessment:
3.0

1) There was only one driver on the bus from Kyiv to Bukovel. Departure from Kyiv at 19.00, arrival in Yasinya around 10.00. Then the same driver drives to Bukovel. A person drives alone all night, and then also during the day. The road back - the driver at 7 am takes everyone to Bukovel, and in the evening and all night they are lucky to Kyiv. All safety standards are violated.



The travel agency is not bad, the impression is spoiled by the group leader Julia ..

traveled  9 years ago
Travel agency assessment:
2.0

The whole impression of the trip was spoiled by the head of the group Yulia. I ask the company to pay attention to the selection of personnel. So obvious inability of Julia to work with people struck. "Dear Yulia, the first and most important thing that you should be concerned about is the people who have given preference to the company you represent, you are at work, everything else is at home, in your free time .



Good tour but unprofessional behavior of guide and drivers.

traveled  10 years ago
Travel agency assessment:
4.0

The company offered an interesting tour "Natural wonders of Podillia + Kamenetz-Podolsk". Very professional and knowledgeable guide. Villa “Xenia”, where we spent several nights, is located in a very beautiful place. The service was very good, the staff tried to fulfill any wishes of customers. But the behavior of the guide and drivers is unprofessional, boorish.



Terrible, don't ruin your holiday!

traveled  10 years ago
Travel agency assessment:
3.0

People, friends planning vacation. If you want to relax, then you are definitely not to this company. There is no organization, tourists are left to their own devices, the bus resembles a minibus, well, very killed by life. On which, by the way, it is very difficult to go 8 hours. There is no guide, the driver is silent. In general, it is easier to buy a train ticket and book a hotel yourself.



NOT A TRAVEL COMPANY, A SCAM!!!

traveled  10 years ago
Travel agency assessment:
1.0

And I didn't like it! Not a travel agency, but a sharashkin office, a scam, bandits !!! Before you go anywhere, read the contract carefully! In which case you will not see your money! In the contract, everything is written only for them, for the tourist - nothing !!! The illness of a tourist for them is not a reason to return at least part of the money and you need to know about the illness 2 weeks in advance that you will get sick, otherwise you will fall under some kind of fine (for being sick) and you won’t see any money !!! In other travel agencies with this business, humanly somehow, they make contact, value customers and their reputation !!!!!!!!!!!!!!! Make changes to the contract, stipulating it! I really regret that I contacted this company, I lost money and mood !!!! I do not recommend to anyone!!!! P.



poor organization of the tour, they don’t talk much about how the tour will go.

traveled  10 years ago
Travel agency assessment:
3.0

My wife gave me the ticket for my birthday. Departure from Kyiv. We arrived by train from another city. Snow, frost, the mood is excellent. We arrived an hour before departure, there are drivers, there is a senior group, but they are not allowed on the bus. Like, there is no plan for accommodating passengers. We are waiting, we are dying. Asked to warm up on the bus, they answered - to go warm in the subway.



Karpaty with Ethno tour

traveled  10 years ago
Travel agency assessment:
7.0

A couple of weeks ago, we turned back from the tour "Mystery of the Khust Castle and Synevir," new ". The tour itself is simply miraculous, the program is full and cicava, moving is not trivaly and not disturbed. 20, just after the night on the bus. Hotel "Karpaty" is even better, the prices are good. The guides were very helpful, they gave us all the food.



disgusting accommodation + such a time management

traveled  10 years ago
Travel agency assessment:
3.0

The group was late all the time, the departure was delayed, we arrived late to Chernaya Tisa (although resettlement in Yasiny was implied), as a result, it turned out to be late on the hill (((On the second day at 3.30 we were taken from the hill and left the hotel at 6 (although everything on the site is on hour later indicated) Hotel "Hutsulshchyna" left the most negative memories of the stay.



New Year's mood was ruined!

traveled  10 years ago
Travel agency assessment:
5.0

Bought a trip New Year's tour Khust + Synevyr from 12/31/14 to 01/04/15. But we created the New Year mood for ourselves, thanks to the group, they were cheerful. The leader of the group, with very low qualifications and poor organizational skills: she was rude to fair remarks about information that was incorrectly brought to the group, was more involved in solving personal problems, did not respond to the requests of the tour group.



The story didn't work

traveled  10 years ago
Travel agency assessment:
5.0

We used the services of the Ethnotour tour operator, namely, we ordered the excursion tour "Transcarpathian fairy tale: vats, castles and wine. NEW!" from 08/07/14 to 08/11/14 (http://www.etnotur.com.ua/tourview_344.html). I cannot fail to note the positive aspects of the trip: a good bus, a safe transfer, a good hotel, two delicious breakfasts, an attentive accompanying group, an interesting guide, unusual bathing in vats, stops after 2-3 hours.



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