Travel agency review Этнотур (Kyiv)

poor organization of the tour, they don’t talk much about how the tour will go.

Author:
Date of purchase: 23 december 2014
Written: 31 january 2015
3.0
Travel agency: Этнотур (Kyiv)
Service type: пакетный тур, экскурсионный тур

My wife gave me the ticket for my birthday. Departure from Kyiv. We arrived by train from another city. Snow, frost, the mood is excellent. We arrived an hour before departure, there are drivers, there is a senior group, but they are not allowed on the bus. Like, there is no plan for accommodating passengers. We are waiting, we are dying. Asked to warm up on the bus, they answered - to go warm in the subway. Frozen! Finally brought the plan, but the joy is premature. It turned out that my chair was broken, the back was not fixed, it fell. In response to my remark, they offered to transfer, but not for two, but for me alone, that is, the whole tour with my wife should go separately, although the operator knew about the breakdown of the seat earlier (I found out by accident, the driver let it slip). sold a ticket to a deliberately broken seat. Negligence or indifference? There were places for one person for two places, but the leader did not want to exchange places for us. I drove like this all week on a broken chair. Paid for a gala dinner at the RESTAURANT for Christmas (included in the tour price). I have not seen such a Savdepovskaya canteen for a long time. Instead of radio music with a hissing wave. Horror. The operator did not warn that for the holidays from the 6th to? That is, all cafes and restaurants do not work, even in our hotel! (We fed breakfast) we dined with what we could profit from in a single store (where prices will NOT pleasantly surprise you). We drove home for a day (such an excursion program), not only was the chair broken, so the drivers turned on the stove, so it was hot even in one T-shirt. At the request to make the pitch quieter ignore. Imagine those on the bus hot, sweaty, nothing to breathe and frost outside. The result is bronchitis fever. And this I do not tell since the divorce with the tasting of wine and cheese. If it were not for the local guide and the wonderful nature, the rest would have been completely ruined.




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