Terrible rest in the Carpathians in the hotel "Smerekovy Dvor" - review

Written: 12 september 2012
Travel time: 29 may — 2 june 2012
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Lori.
We decided to spend our honeymoon in the Carpathians with my husband. We booked a junior suite room in advance with a prepayment (50%). According to the reviews, photos and appearance, the hotel seemed pleasant. But in fact, everything turned out to be wrong. When you enter the hotel, you get not to the reception, but to the bar. The interior was immediately disturbing. The receptionist at the bar immediately demanded the rest of the payment. And then she took us to our room.
There is a terrible smell in the room. Probably treated with some kind of chemicals. Not weathered even in 20 minutes with an open balcony. The bathroom is an old Soviet hospital)) The bed is gray (it was not certain that it had been changed). There were crumpled linens in the closet on the top shelf. Refrigerator dirty (finally no words).

It was not easy to close the front door to the room. But when we managed to do it, it turned out that there was a centimeter gap in the door. Asked the manager to fix it. She said they might do it from Monday. We asked for another room, but no rooms were available.
We decided to check out of the hotel and asked for a refund. To which the administrator replied that she would return only half of the amount, since she would not accommodate anyone in this room today (according to what law ??? ).
As a result, with a fight, the money was returned in full.
Now about pluses. Well-groomed territory near the hotel, landscaping and all that.
But it is impossible to live there (the smell!!!!!!!!!! ). And it would not hurt to visit the sanitary and epidemiological station there.
Translated automatically from Russian. View original