I expected more.

Written: 26 march 2023
Travel time: 27 november — 2 december 2022
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 2.0
Cleanliness: 9.0
Food: 5.0
Amenities: 7.0
The whole truth about the tourist complex Vorokhta 365.
I'll start by saying that this is not the first time we've been on the net. Previously, I have repeatedly been to Truskavets 365, impressed by the level of service, I was looking forward to seeing the same in Vorokhta ...but in vain) Since the hotels position themselves as a network, then I will compare them with each other.
Minuses:
1. advertising, or rather not matching the declared services on the site. Feel free to divide by 3) You will make a choice of 3 excursions, with 1 excursion and two assets. (In comparison, in Truskavets, there are 2 excursions to choose from, 3 assets + additional evening ones for an additional payment)
No horse riding, no cycling, rafting off season, one massage could be booked. By the way, my review was not published there, so do not trust the site at all.

2. Staff - there is no comparison with network partners. Not like greetings, you won’t even see a smile. The exception is two people. The rest, at best, will listen to you listlessly.
Tour guides on foot
Excursions do everything to quickly get rid of the group. Having quickly read the memorized information, they will run forward. With me, my mother and child were simply forgotten somewhere along the way.
We traveled with two families. The second family was met by a driver dissatisfied with his life, constantly driving him to the 1st building. After payment, they did not even explain where the building was and where to go. Waving her hand to the side, the administrator continued to talk on the phone, but the poor mother with two children and luggage was forced to wander around the territory in search of her number. It feels like the tourists are abandoned. In comparison, in Truskavets we were greeted with champagne and snacks, they told us everything right away and took us to the rooms. We paid not from the road, but in the evening, after the rest.
3. Nutrition. We were ready for the fact that we will need what they give) But we didn’t buy smecta) Stock up, it will come in handy.
In general, the approach is not clear why guests cannot be given a choice at least between meat and fish.
The child on some days remained hungry, well, mushrooms are not allowed for small children, and she does not eat fish. It makes no sense to compare with Truskavets because there is a buffet.
4. Do not count on a children's room, as in Truskavets. With the exception of the day when they made pizza, the rest of the time the children created in that room what they wanted.

Pros:
1. Nature around Vorokhta - mountains, forest, river. Very beautiful! In addition to the mountains, there is nowhere to walk. Truskavets is more urban, but there is where to take a walk in the evening.
2. Clean rooms with good audibility) this is the only thing that coincided with another hotel.
3. There are areas with barbecues, which the partners lack.
4. For skiers, the nearby Bukovel will be a big plus, but count on your equipment. What the hotel offers is in very poor condition.

5. Although food raises many questions and calls for taking medicines with you, there are no complaints about the number of complaints.
It is enough for an adult man to eat and it is quite varied.

I drew conclusions for myself. If I have a choice, I will prefer Truskavets, which I advise others to do as well. And I still wish Vorokhta to learn hospitality from his colleagues, it is because of this that you do not want to return to where you are not expected. Well, to reconsider the conditions of cooking, because smecta was needed for half of the building, and judging by the reviews, not only for our race)
Translated automatically from Russian. View original