Some scandals and extortion of money

Written: 7 february 2018
Travel time: 2 february — 4 march 2018
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 1.0
Cleanliness: 6.0
Food: 7.0
Amenities: 6.0
The hotel was recommended by friends of relatives. We stayed with a group of 10 people.
We settled in our company for more than 40 minutes, the owners left us on the street in a frost of -10 and left to do their own thing.
The yard is not well maintained, but the conditions inside the houses are good! Underfloor heating, hot water. Everything is pretty new.
For the fact that we were going to live a day less, we were still forced to pay a penalty almost in the amount of the stay. That is, we overpaid 2600 UAH!! ! For reference, the price per night is 200 UAH per person.
On the last day, we booked a sauna and did not have time to visit it, canceled it 3 hours before it had begun to be heated. For this, the owner made a scandal to everyone !! ! He called all of us and shouted to pay the full amount for the sauna!
We checked out at 12:00 and moved things for a couple of hours to the room with relatives before leaving. They also began to demand payment for receiving guests.

The hostess cooks delicious, took breakfast.
Since we only paid for the services rendered, the hosts bid farewell to us in unison with the words: Do not come to us again!
I do not recommend this garden to anyone!
Translated automatically from Russian. View original