many flaws

Written: 5 april 2012
Travel time: 15 — 26 august 2011
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 6.0
Food: 6.0
Amenities: 10.0
Was at the hotel in the summer. I remember a few shortcomings, which are sometimes remembered. The first thing I didn't like was that there was never anyone at the reception! I think this is a normal requirement of the client, when he wants to check into the room upon arrival. But due to the fact that you can’t find staff during the day with fire, I had to walk around the hotel in search of employees, which turned out to be very problematic, thanks to the girl from the cafe located in this complex, she called a woman to us, who eventually settled me ( about happiness! ).
And now about the number. The first thing that rushed was the terrible smell of smoky walls (although the room is for non-smokers). Plumbing in the bathroom is cheap, the faucet was leaking, the faucet in the shower generally fell off regularly (despite the constant attempts of the staff to fix it), the promised min. I never saw water, there was no iron either (due to the fact that I didn’t need it, I didn’t ask). A few more negatives that upset me... Somebody's old worn slippers were found in the closet (or maybe this hotel provides customers? ? brr). And on the last day of my stay in this fabulous place, the tap water apparently turned into "mineral", since there was so much bleach in it that the whole body stank after bathing and washing, and what was the taste in my mouth after brushing my teeth, I'm completely silent!! ! The fact that television practically did not work there and that the Internet has to be used only by the one that falls short of nearby hotels (since hotel employees cannot explain why their WI-FI does not work), this is also, obviously, does not apply to pluses.
What I can say good is that their towels are white and it pleases, the staff is generally helpful, the rooms are spacious.

The air there is wonderful, I will definitely go to Solnechnoye again... but that will be another story in another hotel...
Translated automatically from Russian. View original