Плохой отель, плохой персонал Bad hotel, bad staff

Arriving at this hotel in the morning, our company of 6 people knew about the check-in at 14.00. But the kind admin Oksana (who struck with glamor, like everyone else in the hotel) said without asking that the rooms were already being cleaned and would be ready by 12.00. In the meantime, she kindly offered to go to the next building for breakfast at her own expense, where everyone was warned and were waiting for us. Of course, having thanked Oksana, we went to breakfast, where we were given a menu and after 10 minutes were informed that they would not feed us, because. going to prepare a festive dinner! Having indicated to the staff in an almost obscene form about their hospitable meeting, they found, of course, where to have breakfast, but the sediment had already appeared.
Of course, no one thought to check us in at 12.00, but this is not a problem. Having settled in, we were amazed to tears by the glamor of the a la pshonka style, but with plastic pipes around the perimeter of all rooms. Hair in bed in 2 rooms and towels in another room. And the lack of any water in all 3 rooms!
Of course, the kind Oksana assured that the lads were repairing it and water would appear any minute. At the request to take a brazier in the evening and sit in the gazebo (when booking this shaman, the service was included in the price), Oksanka decided to carol and broke 200 UAH for renting a brazier for 2 hours and 150 UAH for a gazebo.

Yes, we resolved this issue with other staff and of course we did not pay money. But again, sediment. The next day was devoted to litigation with another admin, when will there be water. Half an hour of a bath in another building was provided, and of course it was promised that the water would be here. After the banya, lunch shook with an abundance of plastic fragments in bowls of soup! The "cook" came out and dumbfounded her hospitality: let me pour you some vodka!! ! Drumroll!

After waiting for the evening and not waiting for water, we demanded to be moved to rooms with water (and there were such) or to return the money. The administrator does not solve such issues, but it was not possible to contact the management, mutual responsibility. Naturally, no one was going to do anything until the moment the police arrived.
Depicting innocence on their faces, both admins already, after compiling a statement and taking the case under control by the police, did find us rooms in their own network, the Continent Hotel.
It is a pity that such beautiful places are spoiled by such grabbers!