Terrible hotel, dirty, drunk staff

Written: 28 october 2019
Travel time: 27 — 28 october 2019
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 9.0
Cleanliness: 1.0
Food: 1.0
Amenities: 10.0
We went with the family to the village of Polyana in Transcarpathia. This year we did not have time to book a room in our usual hotel, we had to choose another hotel via the Internet. They chose it, everything was fine in the photo and description, but when they arrived... terrible horror! Dirty, dust and cobwebs all around, tiny bathrooms, dead insects lay in ours and a huge spider sat on the ceiling.
I ordered dinner, as they came, again horror! The administrator in the dining room-cafe in this hotel is drunk, stinks of fumes and carries some kind of rubbish that they forgot to cook for us! In short, we left hungry. And in the morning, you won't believe it! We were awakened (it wasn't even nine) by the knocking on the wall of a hammer and a drill! Drills into the wall! It turns out that they insulate the chimney. In short, we took things and demanded a refund. Thank God, at least the money was returned (naturally, minus the day we spent there). Horror(
Intermittent water: that is, then no, then boiling water gushed, then cold, it’s impossible to take a shower (about the dirty bottom, terrible oilcloth sticking to you in the shower, I’m silent already (The towel hook is broken, you need to hang a face towel over the toilet. Towels in the deluxe room they are not white, but some kind of colorful synthetics.
Translated automatically from Russian. View original