The hotel is NOT of European quality

Written: 1 january 2012
Travel time: 24 december 2011 — 1 january 2012
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 2.0
Cleanliness: 1.0
Amenities: 1.0
We stayed in December 2011. What can I say - I absolutely agree with most of the reviews! From the "+": a large area of ​ ​ ​ ​ the room, a convenient location, the presence of a pump room with mineral water for drinking and, in principle, everything. We had a "Standard" room with mineral baths - a complete profanity, there was no mineral water, so it would be difficult to take mineral baths. In addition, the water in an ordinary tap is slightly warm, it was not possible to take a bath. Plumbing "from the Soviet past": taps leak, whistle when unscrewed. Upon arrival, immediately pay attention to the availability and list of furniture, since one of the days we did not find an armchair, it turned out to be in another room “it is more necessary” and the management’s answer “This is all ours and we decide for ourselves” completely characterizes the hotel. Also, the soundproofing in the rooms is completely absent: you can hear everything that happens in neighboring rooms. The daily cleaning stated in the description includes only the cleaning of the bin, no change of towels for you, no change of linen for you. On the 1st floor there is a cafe with a "Wi fi" sticker - but don't rejoice, none of the hotel employees know about this and there is no internet at all. With a huge number of hotels around, this attitude of staff and management is strange. Next time we will stay in another hotel and I will not recommend this hotel to any of my friends.
Translated automatically from Russian. View original