Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
2.0
Amenities:
1.0
Pros:
1. In the kitchen, the guys are great, friendly and always smiling, although they are very tired, the same breakfasts.
Minuses:
1. An unfriendly aura, everything around is boorish. The administrator simply does not own the responsibilities of his work, he is constantly stupid on the phone.
2. Problem with hair dryers, 2 hair dryers for the whole hotel. Every time you have to go to the reception and ask for a hair dryer, and then carry it back or go to the last person who used it in the room and pick it up if he didn’t return it on time.
3. The rooms are dirty. When we arrived, it was not cleaned, there was dust and dirt everywhere, we left on the 5th day, it was also not cleaned, i. e. for the entire period of 5 days, no one cleaned, although the maid was in the room, took away the garbage in the toilet.
4. Rental is hard. We took category B skis, i. e. as stated by him for a couple of seasons, it means "fresh", although they were not particularly similar to fresh ones. Set up for a girl 60 kg. by a factor of 5, by about 50-55 kg. but this is a relative value, but not exact, to trigger the fastening so that the legs do not break. When falling, one mount did not work, or did not even have time to work, but simply came off the ski, while the ski was intact, as it had already been glued once, and not as they do in the service, but it is clear that this would happen again so that after to divorce people for money. This is what happened. They brought the skis back, accused that the skis were almost new, that we didn’t set them up correctly, that we brought them some kind of worn ones, and they said pay 200 euros, while they didn’t give back the passport or the skis back, they say you will repair them. The swearing continued until the evening until the redneck owner of this hotel arrived and kept trying to assure that it was easier to pay or buy them new skis than to repair this one, they say he would check later, i. e. knocks stupidly on the mount and it will fall off. Again, I did not believe in this nonsense. There is a service and rental service 2 minutes from the hotel, the guys did it in 10 minutes, and they explained that such breakdowns happen and they don’t take money for it, but simply change the skis and repair the broken one and re-launch it. You should have seen the face of the distributor who then knocked the ski on the ice in an attempt to break the mount. As for the scuffs, we accidentally found a photo on the first day, when we just took it from the rental and just photographed them, which quickly silenced all the accusations. As a result, instead of 200 euros, for which EVERYONE tried to DISSOLVE, from the distributor to the owner of the hotel, he paid 1.5 dollars for repairs, although in a normal box office they don’t take money for this. Took out the nerves to the fullest!
5. Poor sleep for the whole group, as if the hotel somehow affects people negatively.
6. Walking to the 1st lift in ski boots is not realistic, it is very difficult, because there is not 300m, but 1-1.5 km. always went by taxi.
Bottom line: The organizer of our group "-" for choosing a hotel with a finger in the sky. Next time I'd rather not go skiing than go to this hotel. ! Vacation ruined!
1. In the kitchen, the guys are great, friendly and always smiling, although they are very tired, the same breakfasts.
Minuses:
1. An unfriendly aura, everything around is boorish. The administrator simply does not own the responsibilities of his work, he is constantly stupid on the phone.
2. Problem with hair dryers, 2 hair dryers for the whole hotel. Every time you have to go to the reception and ask for a hair dryer, and then carry it back or go to the last person who used it in the room and pick it up if he didn’t return it on time.
3. The rooms are dirty. When we arrived, it was not cleaned, there was dust and dirt everywhere, we left on the 5th day, it was also not cleaned, i. e. for the entire period of 5 days, no one cleaned, although the maid was in the room, took away the garbage in the toilet.
4. Rental is hard. We took category B skis, i. e. as stated by him for a couple of seasons, it means "fresh", although they were not particularly similar to fresh ones. Set up for a girl 60 kg. by a factor of 5, by about 50-55 kg. but this is a relative value, but not exact, to trigger the fastening so that the legs do not break. When falling, one mount did not work, or did not even have time to work, but simply came off the ski, while the ski was intact, as it had already been glued once, and not as they do in the service, but it is clear that this would happen again so that after to divorce people for money. This is what happened. They brought the skis back, accused that the skis were almost new, that we didn’t set them up correctly, that we brought them some kind of worn ones, and they said pay 200 euros, while they didn’t give back the passport or the skis back, they say you will repair them. The swearing continued until the evening until the redneck owner of this hotel arrived and kept trying to assure that it was easier to pay or buy them new skis than to repair this one, they say he would check later, i. e. knocks stupidly on the mount and it will fall off. Again, I did not believe in this nonsense. There is a service and rental service 2 minutes from the hotel, the guys did it in 10 minutes, and they explained that such breakdowns happen and they don’t take money for it, but simply change the skis and repair the broken one and re-launch it. You should have seen the face of the distributor who then knocked the ski on the ice in an attempt to break the mount. As for the scuffs, we accidentally found a photo on the first day, when we just took it from the rental and just photographed them, which quickly silenced all the accusations. As a result, instead of 200 euros, for which EVERYONE tried to DISSOLVE, from the distributor to the owner of the hotel, he paid 1.5 dollars for repairs, although in a normal box office they don’t take money for this. Took out the nerves to the fullest!
5. Poor sleep for the whole group, as if the hotel somehow affects people negatively.
6. Walking to the 1st lift in ski boots is not realistic, it is very difficult, because there is not 300m, but 1-1.5 km. always went by taxi.
Bottom line: The organizer of our group "-" for choosing a hotel with a finger in the sky. Next time I'd rather not go skiing than go to this hotel. ! Vacation ruined!
Translated automatically from Russian. View original
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