Nightmare. Never consider this hotel

Written: 24 february 2021
Travel time: 13 — 20 february 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 8.0
Food: 6.0
Amenities: 5.0
The hotel management is incompetent and rude. The hotel has one plus - it's location.
We rented a "Cottage" room, large spacious, clean beds, good cleaning, but this is all positive. Wi-fi catches badly, they allow you to use the rental, which is located on the first floor of the cottage. The furniture is old, the room is old. There are no cabinets, there are incomprehensible designs without shelves with protruding nails. There are four armchairs in the room, one broken and not replaced. The toilet bowl is not properly attached to the floor and wobbles, the lid does not hold. The boiler is located in the room, not covered by anything. The balcony door does not close completely due to a breakdown, the breakdown was not repaired, although it was indicated upon check-in. Things in the hall (main room) must be hung on a clothes rail and a wicker towel rack, as there are no wardrobes in the room. There is only one channel on TV and the image quality is not the best. The doors between the rooms do not close tightly, the gaps are up to 1 cm. The shower cabin does not close tightly, the doors are skewed.
We were very dissatisfied with the rest, I will not recommend the hotel to anyone and never. There is a sauna under the room, there is no soundproofing. All the sounds and smells from both the sauna and the rental pull upstairs to the room.
Translated automatically from Russian. View original