Good hotel, but no service here

Written: 15 august 2015
Travel time: 12 — 14 august 2015
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 5.0
Food: 4.0
Amenities: 4.0
Nature is incredibly beautiful. Rested in the room standard improvements. Cozy room. The room is quite clean, the bed is pleasant to the touch (although not snow white, as it once was! ), The bed is large and comfortable. Free parking.
The service at the hotel does not correspond to the stated 4 stars. The staff is bloated, unsmiling, it seems that your arrival does not please them at all - quite the opposite. None of the staff wants to make your vacation better. It seems that they have accommodated you in a room - and you already have obligations to them. There is no WiFi in the room, you need to go to the hut if you want to have internet, and near the hut it is barely. Sound insulation is terrible. The barbecue can be used only for an additional fee of 100 UAH. , which is quite illogical if you need to fry 1 kg. meat.
Translated automatically from Ukrainian. View original