The young couple Sergey and Anastasia sincerely thank all the hotel staff, and in particular the administrator Victoria, for providing us with a high-quality vacation and accommodation at the hotel. We have been in many places, we like to travel, there is something to compare with. The room was provided standard improved, fully consistent with the description on the site.
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The young couple Sergey and Anastasia sincerely thank all the hotel staff, and in particular the administrator Victoria, for providing us with a high-quality vacation and accommodation at the hotel. We have been in many places, we like to travel, there is something to compare with. The room was provided standard improved, fully consistent with the description on the site. The quality of cleaning is good, service and food delivery to the room also pleased us. Breakfast included in the room rate, buffet.... the choice of food was good. The rooms are sooo warm and even hot. Upon arrival, they asked the administrator for additional pillows and bathrobes (the standard room is not included in the room), after a minute they brought everything at no extra charge. . Gor. water in any quantity around the clock. Coincidentally, my husband had a D. R. - the administration approached my request with a soul to help organize the holiday and took on most of all the organizational issues! And what impressed us more from the entire staff of the hotel was a gift for my husband. For any questions that arose, we were very kindly provided with information in the field of taxis, baths, nearby shops, ski passes (which, by the way, can be purchased right there from the administrator at the same prices as at the box office, only without queues). And also where and how you can diversify your vacation besides skiing, we were advised where you can ride baggy cheaper. . , advised and told how and where you can spend your evening leisure! In general, we are very grateful and glad that we spent our vacation in this hotel! The rest was a success! , thanks to the excellent attitude towards the residents and guests of the hotel! We have never seen such an attentive approach to any of our questions or wishes! The best hotel in Bukovel! With the most sensual and sincere administrator Victoria! Thank you all very much! We will definitely come again, just to you!! !
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The royal village resort has deteriorated a lot compared to last year. The breakfasts are terrible, the room is not cleaned for several days, the waiters, except for Ivana, are just a nightmare. It seems that they have chronic sclerosis. Remembering an order is simply an impossible task. During the time that we spent waiting for ordinary potato pancakes, it was possible not only to peel and grate potatoes, but also to grow them.
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The royal village resort has deteriorated a lot compared to last year. The breakfasts are terrible, the room is not cleaned for several days, the waiters, except for Ivana, are just a nightmare. It seems that they have chronic sclerosis. Remembering an order is simply an impossible task. During the time that we spent waiting for ordinary potato pancakes, it was possible not only to peel and grate potatoes, but also to grow them.
Special thanks to the hotel management. I came to rest, and not treat Valeria and Lubomir with understanding, who cannot adapt to 6 people and organize a transfer for them for 30 minutes. before. No one adapts to clients and does not go to meet them.
If the administration is faced with the task of destroying the hotel, they do an excellent job.
But everyone smiles, it seems that he got to the parade of morons-oligophrenics.
Special thanks to the hotel management. I came to rest, and not treat Valeria and Lubomir with understanding, who cannot adapt to 6 people and organize a transfer for them for 30 minutes. before. No one adapts to clients and does not go to meet them.
If the administration is faced with the task of destroying the hotel, they do an excellent job.
But everyone smiles, it seems that he got to the parade of morons-oligophrenics.
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I would like to contact the manager of the hotel complex. . The hotel is a place where people relax. . And these people are your income. . But your staff is completely incompetent. . The administrator is a girl with a long braid. Just one name. . 4-star hotels do not allow guests to sit in a restaurant with bags after the train and wait 14:00 to check in.
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I would like to contact the manager of the hotel complex. . The hotel is a place where people relax. . And these people are your income. . But your staff is completely incompetent. . The administrator is a girl with a long braid. Just one name. . 4-star hotels do not allow guests to sit in a restaurant with bags after the train and wait 14:00 to check in. . Not a service. . There is such a service as 2 nights and 3 days. . When the Administrator asks when guests arrive and when they leave. . And takes the appropriate price for it. let the number be more expensive. . But guests will not crouch under the hotel and will feel homeless. . This is terrible. . Restaurant staff. . The waiter boy "I don't know". . He knows nothing. . "We don't have much. And that's on the menu. " . I would dismiss my waiter without hesitation. . The water in the restaurant is expired. . Pay attention to the lines of suitability. .
When we asked the waiter for scrambled eggs, his answer was "it needs to be cooked". .
The administrator is not at home. . Is she a ghost? ? ? No help from staff. . When I was in the center, and the guy came back from the lifts - could not give the key so that he was not waiting for me at the door. . . Of the pros only the hotel itself. . Nice, nice beds, rooms. . But dear ADMINISTRATION. . Service is important. . If you do not know how to make people relax and forget about all sorts of little things like "Expired water, not a delicious breakfast, and the lack of something on the menu" Then do not glue yourself 4 stars on which you do not pull! ! ! ! !
When we asked the waiter for scrambled eggs, his answer was "it needs to be cooked". .
The administrator is not at home. . Is she a ghost? ? ? No help from staff. . When I was in the center, and the guy came back from the lifts - could not give the key so that he was not waiting for me at the door. . . Of the pros only the hotel itself. . Nice, nice beds, rooms. . But dear ADMINISTRATION. . Service is important. . If you do not know how to make people relax and forget about all sorts of little things like "Expired water, not a delicious breakfast, and the lack of something on the menu" Then do not glue yourself 4 stars on which you do not pull! ! ! ! !
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1. check-in from 14:00. how much I go to Buk - you can always agree in some other room to change clothes for a wheelchair, and then check in. 2. good staff in the hut and tolerably fed. waiters run around fussing - nice. 3. the administrator and the maid (!!!! ) Natasha do not know what service is as a concept.
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1. check-in from 14:00. how much I go to Buk - you can always agree in some other room to change clothes for a wheelchair, and then check in.
2. good staff in the hut and tolerably fed. waiters run around fussing - nice.
3. the administrator and the maid (!!!! ) Natasha do not know what service is as a concept. I have been going to Buk for a long time and did not count on a special service... but specific rudeness, indifference is too much.
4. this is the first time we had to go to Kyiv from skiing dirty. . .
we were kicked out of the room (delivery at 12:00)
and offered the "only option" to change clothes in a closet under the stairs!
and that's not it!
the maid Natasha also urged on at the same time !!!
generally terrible.
it's a shame.
the hotel is not bad.
and the location is not far. Walked to 1 ski lift.
but
"you can kick a girl out of a village, but you can never kick a village out of a girl"
Conclusion.
Choose the right staff, dear hotel owners.
2. good staff in the hut and tolerably fed. waiters run around fussing - nice.
3. the administrator and the maid (!!!! ) Natasha do not know what service is as a concept. I have been going to Buk for a long time and did not count on a special service... but specific rudeness, indifference is too much.
4. this is the first time we had to go to Kyiv from skiing dirty. . .
we were kicked out of the room (delivery at 12:00)
and offered the "only option" to change clothes in a closet under the stairs!
and that's not it!
the maid Natasha also urged on at the same time !!!
generally terrible.
it's a shame.
the hotel is not bad.
and the location is not far. Walked to 1 ski lift.
but
"you can kick a girl out of a village, but you can never kick a village out of a girl"
Conclusion.
Choose the right staff, dear hotel owners.
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Nature is incredibly beautiful. Rested in the room standard improvements. Cozy room. The room is quite clean, the bed is pleasant to the touch (although not snow white, as it once was! ), The bed is large and comfortable. Free parking. The service at the hotel does not correspond to the stated 4 stars. The staff is bloated, unsmiling, it seems that your arrival does not please them at all - quite the opposite.
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Nature is incredibly beautiful. Rested in the room standard improvements. Cozy room. The room is quite clean, the bed is pleasant to the touch (although not snow white, as it once was! ), The bed is large and comfortable. Free parking.
The service at the hotel does not correspond to the stated 4 stars. The staff is bloated, unsmiling, it seems that your arrival does not please them at all - quite the opposite. None of the staff wants to make your vacation better. It seems that they have accommodated you in a room - and you already have obligations to them. There is no WiFi in the room, you need to go to the hut if you want to have internet, and near the hut it is barely. Sound insulation is terrible. The barbecue can be used only for an additional fee of 100 UAH. , which is quite illogical if you need to fry 1 kg. meat.
The service at the hotel does not correspond to the stated 4 stars. The staff is bloated, unsmiling, it seems that your arrival does not please them at all - quite the opposite. None of the staff wants to make your vacation better. It seems that they have accommodated you in a room - and you already have obligations to them. There is no WiFi in the room, you need to go to the hut if you want to have internet, and near the hut it is barely. Sound insulation is terrible. The barbecue can be used only for an additional fee of 100 UAH. , which is quite illogical if you need to fry 1 kg. meat.
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It's not a complex. This is a hole. 2 houses. Reception in a booth made of boards, dogs sleep in the same place (a flock, pieces at 15: ). There is no parking. In short, fun. There is no sound insulation, you practically sleep with your neighbors (you go to the toilet with them : ). The stench from the sewer non-stop, well, and other delights.
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It's not a complex. This is a hole. 2 houses. Reception in a booth made of boards, dogs sleep in the same place (a flock, pieces at 15: ). There is no parking. In short, fun. There is no sound insulation, you practically sleep with your neighbors (you go to the toilet with them : ). The stench from the sewer non-stop, well, and other delights. Breakfast is nothing, decent, in a hut. Ride ok. 1000 m. to the 1st lift, on foot - unrealistic. But cheap. In February, they paid only 440 UAH. for 2 (room + breakfast). There is nothing cheaper at this distance.
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Immediately about the advantages and disadvantages: Pros: - Of the options quite close to Bukovel (with the ability to go there on foot when you want) prices are among the lowest. - Very pleased with the breakfast (included in the price). Buffet, good choice for breakfast. Delicious, filling, you can eat for the whole day of skiing.
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Immediately about the advantages and disadvantages:
Pros:
- Of the options quite close to Bukovel (with the ability to go there on foot when you want) prices are among the lowest.
- Very pleased with the breakfast (included in the price). Buffet, good choice for breakfast. Delicious, filling, you can eat for the whole day of skiing.
- When ordering in advance, if you go with the company, and even for a few days - you can agree on a good discount.
Cons:
- Obviously, it is clear that the houses were built quickly, saving on everything. There are no serious shortcomings (heat, no drafts, etc. ), but a large number of little things spoil the impression. For example: a very small area of the bedroom and the lack of furniture in it (except for the bed and bedside table - nothing - you have to put things on the floor or under the bed); glass (!
) windows in the doors in the bedrooms in rooms with several rooms (if you go in pairs, you need to cover them with towels or something else - for this, the door has even nailed nails, apparently at the request of previous tourists); hangers, cabinets and even a shower cabin resemble a designer - until you collect it yourself, you can't use it, they periodically fall apart, although they look new.
- Interruptions with hot water. One day I had to wait until 11 o'clock to wash after skiing - and this despite the fact that they have their own boiler room. However, this in the Carpathians can be in almost any hotel (from experience). So that's how lucky you are : )
- 500 meters to Bukovel (which they indicate on their website) except directly on the map. Really - 800-1000 meters, and even more. Of course, it's still not far, but still - why not write the truth?
- In the attic of the house is clearly someone alive - mice or rats. They never saw it, but at night you can hear their bustle over your head.
- Dinner at a local hut, unlike breakfast, is not pleasing. Tasteless and expensive. But live music is playing : )
My resume: companies of students or those who go to Bukovel first of all to go skiing - this option can be considered if the key point when choosing is the price. I do not advise those who want complete comfort to come here.
Pros:
- Of the options quite close to Bukovel (with the ability to go there on foot when you want) prices are among the lowest.
- Very pleased with the breakfast (included in the price). Buffet, good choice for breakfast. Delicious, filling, you can eat for the whole day of skiing.
- When ordering in advance, if you go with the company, and even for a few days - you can agree on a good discount.
Cons:
- Obviously, it is clear that the houses were built quickly, saving on everything. There are no serious shortcomings (heat, no drafts, etc. ), but a large number of little things spoil the impression. For example: a very small area of the bedroom and the lack of furniture in it (except for the bed and bedside table - nothing - you have to put things on the floor or under the bed); glass (!
) windows in the doors in the bedrooms in rooms with several rooms (if you go in pairs, you need to cover them with towels or something else - for this, the door has even nailed nails, apparently at the request of previous tourists); hangers, cabinets and even a shower cabin resemble a designer - until you collect it yourself, you can't use it, they periodically fall apart, although they look new.
- Interruptions with hot water. One day I had to wait until 11 o'clock to wash after skiing - and this despite the fact that they have their own boiler room. However, this in the Carpathians can be in almost any hotel (from experience). So that's how lucky you are : )
- 500 meters to Bukovel (which they indicate on their website) except directly on the map. Really - 800-1000 meters, and even more. Of course, it's still not far, but still - why not write the truth?
- In the attic of the house is clearly someone alive - mice or rats. They never saw it, but at night you can hear their bustle over your head.
- Dinner at a local hut, unlike breakfast, is not pleasing. Tasteless and expensive. But live music is playing : )
My resume: companies of students or those who go to Bukovel first of all to go skiing - this option can be considered if the key point when choosing is the price. I do not advise those who want complete comfort to come here.
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• -2
• traveled 15 years ago
At once I want to note that this is not an emotional reaction to staying in a hotel, but simply an objective assessment - I will not praise or criticize. Rested at the hotel in late February. Chose because there were simply no places in other hotels. , so I wanted to live closer to the ski lifts, at least the first one.
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At once I want to note that this is not an emotional reaction to staying in a hotel, but simply an objective assessment - I will not praise or criticize. Rested at the hotel in late February. Chose because there were simply no places in other hotels. , so I wanted to live closer to the ski lifts, at least the first one.
I'll start with the cons:
1. Distance. Maybe there is of course 500 m, but probably all 800. We walked. In principle, the rules, in addition, we are not burdened with ski lures - took the board in hand and left. It is possible to walk along the roadside, except that when everything melts and the road is dirty, everything flies at you, and even on the slag a few dumps, which are not very pleasant to pass. But. . . catch a taxi and get there. I don't know how much it costs.
2. The hotel itself. The area is more or less though. . . the yard could be better. The light disappeared on the first evening, so there was no talk of a shower after a day of skiing.
The generator is turned on, but the generator, which is almost under the windows, with what you can imagine the sound, a little annoying. Now the most unpleasant thing is that the cottages are heated with firewood, and according to some amazing building plan, all the smoke is in the room, even the eyes are cut, and everything is really saturated with this smoke. I still weather the mask. Of the other small drawbacks - there is nothing in the bedroom except the bed (well, of course, maybe no one needs anything else), but you could at least put a chair where to put things, because it turns out that things are dumped just on the floor.
3. Bath. In principle, everything is fine, but when you stand in a steam room on the floor, your feet are cold: (That's bullshit.
Pros:
1. Staff. Polite and nice. Special thanks to Tamara. We arrived early - we were settled (although the check-in time was 14:00), we left at 17:00 and we still stayed in the room. Thank you!
2. Hotel. Despite these shortcomings, there are convincing positives.
The room is spacious when there is no smoke in the rooms smells like wood. Nice bed linen, towels, bathrobes (though slippers could give). Nice hut, where it is quite tasty, and for breakfast (included in the price) you can eat for the whole day. Two main dishes to choose from + something else to them, pancakes with cheese or cheesecakes for tea, two salads, slicing, juice, yogurt, then you will fry eggs, tea, coffee, it seems there were flakes with milk. All in unlimited quantities.
Maybe something else is forgotten, but try it yourself.
Summary: if you are not very picky, and if there are no seats in other hotels, and if you are with a car (without a car you can, but then without skis), it is quite acceptable choice.
I'll start with the cons:
1. Distance. Maybe there is of course 500 m, but probably all 800. We walked. In principle, the rules, in addition, we are not burdened with ski lures - took the board in hand and left. It is possible to walk along the roadside, except that when everything melts and the road is dirty, everything flies at you, and even on the slag a few dumps, which are not very pleasant to pass. But. . . catch a taxi and get there. I don't know how much it costs.
2. The hotel itself. The area is more or less though. . . the yard could be better. The light disappeared on the first evening, so there was no talk of a shower after a day of skiing.
The generator is turned on, but the generator, which is almost under the windows, with what you can imagine the sound, a little annoying. Now the most unpleasant thing is that the cottages are heated with firewood, and according to some amazing building plan, all the smoke is in the room, even the eyes are cut, and everything is really saturated with this smoke. I still weather the mask. Of the other small drawbacks - there is nothing in the bedroom except the bed (well, of course, maybe no one needs anything else), but you could at least put a chair where to put things, because it turns out that things are dumped just on the floor.
3. Bath. In principle, everything is fine, but when you stand in a steam room on the floor, your feet are cold: (That's bullshit.
Pros:
1. Staff. Polite and nice. Special thanks to Tamara. We arrived early - we were settled (although the check-in time was 14:00), we left at 17:00 and we still stayed in the room. Thank you!
2. Hotel. Despite these shortcomings, there are convincing positives.
The room is spacious when there is no smoke in the rooms smells like wood. Nice bed linen, towels, bathrobes (though slippers could give). Nice hut, where it is quite tasty, and for breakfast (included in the price) you can eat for the whole day. Two main dishes to choose from + something else to them, pancakes with cheese or cheesecakes for tea, two salads, slicing, juice, yogurt, then you will fry eggs, tea, coffee, it seems there were flakes with milk. All in unlimited quantities.
Maybe something else is forgotten, but try it yourself.
Summary: if you are not very picky, and if there are no seats in other hotels, and if you are with a car (without a car you can, but then without skis), it is quite acceptable choice.
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• -½
And so I’ll start in order from the very beginning, my husband booked a room in this hotel in advance, paid, but upon arrival our room was occupied and we were temporarily settled in another and of course they didn’t notify when ours would be free, we woke up the next day and went to ride skiing, and when we arrived from skiing.
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And so I’ll start in order from the very beginning, my husband booked a room in this hotel in advance, paid, but upon arrival our room was occupied and we were temporarily settled in another and of course they didn’t notify when ours would be free, we woke up the next day and went to ride skiing, and when we arrived from skiing... we come to our room, but our things are not there....they arbitrarily relocated us, without our knowledge... this is one thing... to be honest, we were very outraged... although they would have warned... well, okay . . so they also moved to such a room... in which mice scrabbled all night in the wall... kapets... in general, it was wonderful to sleep... so besides all this they have water at night in general was gone... there was a big frost, the water was all frozen and its supply completely stopped....they made it only in the evening...
Well, after such a fun night... my husband naturally went to the administrator and asked to change our room... upon arrival from skating....we already guessed . . that they themselves moved us back... our guesses were justified...
And so, in general, we liked the rest in Bukovel itself... despite all the disadvantages of the hotel... but they had good food, a very good buffet... we ate our fill)
ask if you would like to come to this hotel again... most likely not... and now we looked at the prices for December 2010 . . the prices are not justifiably high... and the hotel itself is not so close to the ski lifts... we went by car... so we will look for something closer and for normal money)))
Well, after such a fun night... my husband naturally went to the administrator and asked to change our room... upon arrival from skating....we already guessed . . that they themselves moved us back... our guesses were justified...
And so, in general, we liked the rest in Bukovel itself... despite all the disadvantages of the hotel... but they had good food, a very good buffet... we ate our fill)
ask if you would like to come to this hotel again... most likely not... and now we looked at the prices for December 2010 . . the prices are not justifiably high... and the hotel itself is not so close to the ski lifts... we went by car... so we will look for something closer and for normal money)))
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• 2.5
