I do not advise

Written: 12 march 2019
Travel time: 1 — 8 march 2019
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 5.0
Cleanliness: 8.0
Food: 3.0
Amenities: 1.0
I am sending this review to all the sites I used to choose this hotel. This information was not there, which ruined my whole vacation.
+ Beautiful clean houses
All staff are very polite. Special thanks to Ms. Myroslava. Wonderful man!
- The houses are "glued" to each other. Isolation - 0. Hearing neighbors walk, talk, when the baby cries - a nightmare. Everything is so creaking that you are afraid to take an extra step.
Terrible heat and dry air in houses.
Recipes, restaurants and "animators" each live their own lives.
Having ordered a cottage, Bukovel clarified whether the bed there is really a two-story. They said no. Changed to another. When we arrived we had 1 double bed. 2 children. I once again asked for an extra bed for the youngest. My husband and I couldn't pull him in. Asked for help. They put a rocking bed, in which it was scary to put a child.
Restaurant. 1. Very "poor" menu. You offer a family vacation.
There are not enough appliances in the kitchen.

Rent a house for 4 people. 1 knife, a few spoons and forks. So, the only way out is to eat in a restaurant. We stayed with you for 7 days. For children offer meatballs, sausages, kebabs. For garnish - mashed potatoes, pasta, buckwheat. ALL. And this is for 14 lunches ...2. Prices are higher than in Kiev. Add about 1000 a day. 3. Music - Russian chanson. Asked to remove - excluded. As soon as we left, we bet again. On the last day, already completely exhausted by "rest", she listened to Allegrov with tears in her eyes ...
"Animators". 1. 'Master - classes, competitions, street entertainment, sporting events, excursion to the Residence of St. Nicholas (in winter), discos, live music in the evenings in the restaurant, open-air cinema with popcorn, we organize for guests Krasna Polyana completely free. '' There was NOTHING. 2. These are not animators, but nannies.
To put Russian-language cartoons, the guy did nothing.
We crossed the threshold - the animators slowly turned their heads to us and, sprawled in their chairs, continued to watch TV. The girl from time to time took care of children. I asked the boy about food for children. He said he ate at a restaurant. I said that the website says that children are fed at lunch. "Need to sign up". Food where is it written? He shrugged. The next day they will eat food. ''So. From 13 years. "I say" But you have written from 12 "! And so every day! How they got on my nerves. Already in Kyiv I heard my eldest child telling a friend that the Russian people are not guilty of anything. Their president is to blame for everything. It's a pity you didn't tell me that!
"Ski school with professional coaches for beginners + rental". Even when booking, I asked how 1 instructor will be able to work with 5 beginners. Now I can explain.
First we held and helped our children hold on to the rope, then we ran down the hill with them and caught them from below.
The instructor was never on skis.
We haven't seen a photographer.
Court. Path - road - sidewalk in one person. You go - you have a car driving, you can't let the child out of the house by yourself. Some cars drove in and parked in style ...It's not realistic to go somewhere, because there are no sidewalks on the road. Cars ride Terrible. It's very dangerous there. We were indoors for 7 days.

Conclusion. Well made site, not true. For small children, noisy, dangerous stairs in the house (why not put a special removable door? ). For 7 days we paid about 35.000 for such a vacation. We returned exhausted, morally and physically. Request a list of services offered. You demand - you are given. No, they don't. The people there work well, they don't go to conflict, but that's not enough. . .
Translated automatically from Ukrainian. View original