ВНИМАНИЕ! ВОРОВСТВО! ATTENTION! THEFT!

To begin with, we chose this hotel for the 3rd time, despite the fact that all the photos in the description differ in that they were most likely taken at the time of the opening of the hotel, in fact everything is already very worn and worn out, or even does not work at all, cleanliness is very conditional, especially with regard to dishes and bathrooms. Our constant choice was based only on the location of the hotel, by the way, it is really located on the most crowded, walking street, where it is noisy and fun around the clock, so there is no and cannot be the promised silence in the rooms (especially those overlooking Pushkinskaya street). But the most HORRIBLE happened this year: WE WERE robbed right in our room, at night while sleeping, without breaking the doors and with the windows closed (we were warned to close the windows at night). During the visit, the police officers stated that this was far from the first case, and that the owner of the hotel, who never deigned to find time for us, categorically refused to install video surveillance cameras on the floors and external walls of the building (there are cameras only at the entrance). Our vacation, accordingly, was spoiled at the very beginning, and for everything that happened, they not only did not bring us any apologies, did not provide any assistance, did not go to a meeting regarding paying for the hotel, because I believe that the hotel staff was to blame, but they also blamed ourselves, that we "robbed ourselves" and advised it would be better to move out, as if there was no repetition of what happened! It is very bitter and insulting for such "comfort, coziness and traditional Ukrainian hospitality", which is mentioned in the description of the hotel!