Shelen 2*– Reviews

8
Rating 6.110
based on
8 reviews
№17 in the hotel rating Sudak
7.6 Rooms
6.6 Service
6.6 Cleanliness
6.6 Food
6.0 Amenities
Guest house "Shelen" is located near the sea in the resort town of Sudak.More →
аватар LizaMelnik
 •  traveled 6 years ago
Rating 10.0
1) We chose a place of rest based on reviews, Shelen came into view, I don’t know why the Guest House didn’t please people who scored 1.2 or 3, the amplitude of reviews is too large, some 10 points others 1. Of course, the average score on the tourist site alerted us, on other sites cf. a score of more than 7. … More ▾ 1) We chose a place of rest based on reviews, Shelen came into view, I don’t know why the Guest House didn’t please people who scored 1.2 or 3, the amplitude of reviews is too large, some 10 points others 1.
Of course, the average score on the tourist site alerted us, on other sites cf. a score of more than 7.6 (booking), where real people put their reviews, but we ourselves contacted directly. Paid the reservation at a rate of 20%. We drove on our own by car, the worst trip in the world, I thought that everything, the rest was ruined, after the bridge the speed of movement of cars drops to walking speed, and in some places in general, a 2-3 hour traffic jam (before Feodosia). Therefore, we arrived late, and the mood was not very good. Even having arrived at 3-4 am, a young man was waiting for us, a separate apology to him, at first they were told that we would arrive at 1 am), the guy briefly told about everything so as not to delay us (and we wanted to sleep well, sooooo much, 56 hours driving with all traffic jams)
On the spot we were registered, provided with a room and everything we needed. The weather was cloudy and from the balcony of the guest house we saw only darkness and the light of lanterns
2) In the morning ...For lunch (we still slept off), we left the room and from the balcony ....uhhh ....All 10 out of 10 can be safely put for the view, this can be safely called a pike-perch swallow's nest, ( it is worth mentioning that the house is located on an elevated area, we were with children and elderly parents, the hike to the sea took about 10 minutes, if you walk at an average pace, when you walked with the whole family, then you walked 5-7 minutes longer, yawning and looking around ).
I was also very surprised by the people who, just like us, booked a room, arrived and were rude to the administration, saying that it is far from the sea or that climbing a mountain can be compared with Everest, here I could not restrain myself and stood up, you understand that such a view of the whole city can only be from a hill, and it’s a little illogical to consider a distance of 10 minutes long, this is purely my opinion, of course, but I arrived several thousand kilometers away, this is far from the sea, and 10 minutes, even let 20, it’s close (I always look at the location of the house before booking, it’s clear that it’s a hill and that it’s 11 minutes walk to the sea, if you are an inattentive person, don’t blame others.
We booked and rested in a 2-room with a kitchen, the rooms are spacious and fresh, the bathroom is spacious, the room also has a large podium (trestle bed), the kids didn’t get off it and even slept on it, there are minor flaws, but apparently the previous guests tried , I hope that at the end of each holiday season the owners eliminate them (we had a small spot, the size of a child's fist, in the room, but this is most likely a nitpick, it did not prevent me from relaxing and feeling comfortable).
There were some minor problems with the plumbing, but the guy working there fixed everything within minutes.
Please note that free cleaning and change of linen is done every 5 days, if you want more often - pay, but we didn’t seem to need to wash the room more often, we just asked for a broom to simply clean up after the kids who always crumble.
And if you need to wash a lot of things and don’t feel like doing it manually, then for a small surcharge you can put the wash in the machine.
We also had a force majeure, but the administration compromised, the people are conscientious and humane, for which special thanks to them

On the second floor there is a large terrace with sun loungers where you can sunbathe.
There is a canteen on the territory where you can eat homemade food, the food is delicious, and the price is optimal, when compared with the catering canteen, then yes, a little more expensive, but the food is brought to your room, everything is fresh and tasty and you don’t need to look, with 8-21 you will not be left hungry, and their yantyks will not leave you indifferent, a very tasty joke, I advise everyone to try it.
Also, what I really liked was the children's evening cinema in the fresh air, where kids can watch their favorite cartoons, and parents can breathe easy and take care of themselves.
The rest was a little spoiled by a long and tiring road and weather. It rained for a couple of days, as the owners say, it doesn’t rain so often in Sudak, and many people are looking forward to it and we were just so “lucky”
We left late, again around 2-3 am, to "slip" to the bridge. despite such a late hour, the guy working there (as for me he works 24/7), opened the gate and showed us off.
Thanks to the administration and the owners for this vacation, we don’t like to go to the same place twice, but we want to come here.

P. S. guests or competitors, write objective reviews, and if
if it doesn’t work, then refrain if your conscience is enough. Putting 1.2, 3 or 4 is at least childish, which almost deprived us of the opportunity to visit this place.
Вот такой вид с территории
аватар aivelin1
I sent two children with their grandmothers to Sudak on vacation. Today my travelers have returned home, and I am writing a review from their words. 1. At the appointed time, my family was met at the airport with a sign by a polite and courteous driver Amet, who not only drove them to Shelen, but also told a lot of interesting things about the history and sights of the city along the way. … More ▾ I sent two children with their grandmothers to Sudak on vacation. Today my travelers have returned home, and I am writing a review from their words.
1. At the appointed time, my family was met at the airport with a sign by a polite and courteous driver Amet, who not only drove them to Shelen, but also told a lot of interesting things about the history and sights of the city along the way.
2. At the hotel, a very friendly and charming girl received and escorted to the room. My grandmothers lament that they didn't ask for a name, but I think it's the hotel owner's daughter-in-law. In general, I must say, Shelen employees are a very large and friendly family, real hard workers who sincerely love their job. And it is noticeable immediately, one has only to get on the territory of the guest house. There are flowers all around, a vine-covered recreation area with a swing and a tennis table, colored tiles, which, despite imported water, are washed daily. Caring hands and delicate taste are felt in everything.
3. The number is a separate topic worthy of the highest rating. We had a two-room apartment in oriental style with a kitchen. Firstly, the format itself of this type is a rarity. A separate kitchen in the room was a very important search criteria for me, because without it, two grandmothers would feel uncomfortable even in a five-star hotel))). This is really a full-fledged, well-equipped kitchen, with a modern hob, electric kettle and a full set of dishes. Square meters and interior design exceeded all our expectations, it was so spacious and comfortable. There is carpet on the floor, paintings and decorative earthenware jugs on the walls, soft mats on the podium and a charming table in oriental style. Large bathroom, spacious veranda. Each room is equipped with air conditioning, but we did not need them, the room was pleasantly cool even without them. The windows offer stunning views of the sea and the city. Shelen is located on a mountain, and this allows you to enjoy the magical scenery at any time of the day. However, there is a small minus - not a very convenient descent to the sea. But for us it was not important - the children are already big, and the grandmothers are athletic and energetic.
4. We left at 4 o'clock in the morning. Despite the early hour, the owners came out to see off, put in the car, wished a good journey. It was a pity to leave both Sudak and friendly Shelen. We hope to return here again. To all the Shelen staff who took part in my family's wonderful vacation, a heartfelt thank you. Good luck and prosperity!
аватар alexrabota
We were in 14, then I liked it, but now when the prices are completely different, then the requirements are higher. But what I will say now - August 16. Minuses 1_) It is very far from the sea - from a hill, without lighting, over stones, you can break your legs. Back is generally tin, and if it's still night, , , , 2) The owners are arrogant - for 8 days they have never cleaned the room, did not change the linen - but an arrogant employee can break into the room whenever he wants and scream to take off his shoes in the room, etc. … More ▾ We were in 14, then I liked it, but now when the prices are completely different, then the requirements are higher.
But what I will say now - August 16.
Minuses
1_) It is very far from the sea - from a hill, without lighting, over stones, you can break your legs. Back is generally tin, and if it's still night, , , ,
2) The owners are arrogant - for 8 days they have never cleaned the room, did not change the linen - but an arrogant employee can break into the room whenever he wants and scream to take off his shoes in the room, etc. , or I won’t let you sleep. Well, at least you cleaned the room, then demand to take off your shoes, otherwise I pay money and I still have to strain on the topic of shoes, chic service. For this, in general, it was possible to get on the head for impudence. It also knocks at 8 in the morning with screams - you have the air conditioner on and the windows are open (we had a 2-room suite, and the air conditioner is only in one room - it’s not convenient to use at all, it’s cold for one and hot for another.
3) At night, the water is cut off - you want to wash yourself, but there is no water, and that's it.
4) there is not even a kettle in the rooms, so that the tenants would not cook anything but buy food from them.
5) There is no kitchen - you have to ask for boiling water in the kitchen, it's a lot of fun
6) There is no trash can in the room, no rag to wipe the floor, table,
If the room cost 2 times cheaper, then everything is fine, but for the money that they ask - run away from there. Well, or 1 time to rest - plus only one view is beautiful, but the second time you will already see all the minuses.
The guy who works there is young - there are no questions for him,
аватар Julia_valerevna
 •  traveled 8 years ago
Rating 4.0
Please note that Shelen is not a hotel, but a guest house. Relaxing in the penthouse So we were fascinated by the appearance and positive reviews when we booked and did not pay attention to it (that this is not a hotel but a guest house), then little things related to this began to emerge. We booked, sent an advance payment, wrote in a letter to Shelen saying that you will be informed when the money will reach you. … More ▾ Please note that Shelen is not a hotel, but a guest house. Relaxing in the penthouse
So we were fascinated by the appearance and positive reviews when we booked and did not pay attention to it (that this is not a hotel but a guest house), then little things related to this began to emerge.
We booked, sent an advance payment, wrote in a letter to Shelen saying that you will be informed when the money will reach you. No answer, no greetings, they called themselves to find out if they got there.
We arrived at the hotel at 3, they tell us that the room is being cleaned and we have to wait half an hour (and their checkout time is at 13, well, at least the staff (Jafer) said so, the previous guests decided to linger. We are waiting with a huge number of things at the entrance, like Gypsies are sitting, and besides this, the most important thing is that with a baby. We ordered food. Manti are tolerable, roast potatoes and one piece of meat, my husband, who is unpretentious in food, was indignant. We went up to the room. There were no TVs in all rooms (in one barely with ripples). In one room, the air conditioner did not work. The conder was repaired on the first day, with a telly in general a circus, but somehow they did it in one room by the end of the next day. Someone will say they say why the telly, for example, we don’t need it, but the elderly parents who once went to the sea, then, as a rule, at home - they needed it. And anyway, it’s stated, but if they don’t catch the meaning of these TVs. Everything is strange in the room: as if not 7 people were waiting: in the kitchen there were 3 plugs, 6 spoons, 5 chairs, there is a kettle, but there were no cups, one on a frying pan (in which even eggs could not be fried - everything stuck) and a small saucepan-ladle - here is the kitchen for you, eat dear guests! By the way, owners, if you are reading this review, put at least a microwave in the kitchen, otherwise people have to buy food so that they can at least warm it up! The faucet in the kitchen and in one of the rooms did not work - they came to clean it on the first day, but this can be checked before the guests. Towels, one small per person, asked for 3 for each, we were told we were not a hotel, but a guest house, but they gave us one more, apparently gritting our hearts. Declared change of linen every 5 days, lived 7, we were not changed, did not even ask! Cleaning the room on request, respectively, and taking out the garbage, if you please do it yourself. In general, the rooms were clean, not a speck of dust, but everywhere black long hair: on a white tile, sofa, blankets, it's disgusting. And it seems that all their women are Muslim in headscarves... I already spoke about food, they ordered it there again after the first day, and so the food is tasteless, the level of a dining room on the waterfront (only on the waterfront it is 1.5 times cheaper). Again, I read reviews that amazingly delicious food is in Shelen, I don’t know who wrote them. And even in the order they managed to mess up: they ordered manti, after half an hour Jafer comes running and says that they forgot about our order and they don’t exist in principle, order something else! We almost got hit. The location - the view, of course, is amazing, but it’s hard to go to the firey mountain (I’ll note even for young people). No, we went several times a day, and even with a stroller, but the pleasure is very doubtful! More trying to drive a car. Having booked, we hoped that all the same, as in previous years, shelen would have an agreement with a military sanatorium to pass to the beach through their territory, but alas... But it’s our own fault, no one promised us 100%. And the noise from the Cypress Alley is very well heard, even with the windows closed.
In general, everything is made up of little things. Our holiday in Shelen was negative.
аватар iraPOLI
 •  traveled 9 years ago
Rating 1.0
We rested in "Shelen" in September 2015. Penthouse Room: 6 adults and 2 children. We chose based on reviews, but the reality let us down. We were waiting for the checkout time (well, this is understandable), but upon check-in it turned out that the room had not been cleaned: there was black hair everywhere. … More ▾ We rested in "Shelen" in September 2015. Penthouse Room: 6 adults and 2 children. We chose based on reviews, but the reality let us down. We were waiting for the checkout time (well, this is understandable), but upon check-in it turned out that the room had not been cleaned: there was black hair everywhere. The site stated - cleaning on request and change of linen after 5 days. As a result: the room was cleaned by ourselves (because the children are small) and their health is more important to us; change of linen once every 2 weeks, and then with great difficulty and after persistent requests. In the end, we were told that the staff did not keep up and this is not a hotel, but a guest house. Generally strange logic. And I decided to write a review, because the opportunity to leave a review was removed from Shelen's website, probably there are practically no positive ones, but the prices have risen decently.
аватар pirogovskaya_a
 •  traveled 10 years ago
Rating 10.0
I changed my mind to the opposite and I want to apologize for the previous review on emotions. We managed to go and we were perfectly received at the hotel, we liked everything very much. Clean, comfortable, gorgeous view, for the money I think it’s better and you can’t wish for it, I will strongly advise everyone if Sudak is only Shelen - price-quality. … More ▾ I changed my mind to the opposite and I want to apologize for the previous review on emotions. We managed to go and we were perfectly received at the hotel, we liked everything very much. Clean, comfortable, gorgeous view, for the money I think it’s better and you can’t wish for it, I will strongly advise everyone if Sudak is only Shelen - price-quality. The water is always hot, there were no domestic problems at all. The furniture in the rooms is new, the renovation is fresh, everything is thought out with great taste and comfort.
Вид с терассы второго этажа
аватар pirogovskaya_a
 •  traveled 10 years ago
Rating 1.0
After reading positive reviews, we chose this hotel and we are very sorry about it. Initially, the administration of "Shelen" was very bad at making contact, I can't imagine where the understanding and sympathetic staff that everyone writes about! With great difficulty, they transferred an advance payment two months before the expected arrival (banks refused to send money to the Crimea), but they did not wait for confirmation, although they wrote more than once, but in response there was silence. … More ▾ After reading positive reviews, we chose this hotel and we are very sorry about it. Initially, the administration of "Shelen" was very bad at making contact, I can't imagine where the understanding and sympathetic staff that everyone writes about! With great difficulty, they transferred an advance payment two months before the expected arrival (banks refused to send money to the Crimea), but they did not wait for confirmation, although they wrote more than once, but in response there was silence. We fell under the sanctions of the Dobrolet and were left without rest, so also the hotel, which we warned 37 days before the planned vacation, silent for a week and, upon repeated request, refused to rudely go to a meeting and return the money, we did not expect such a swindle and outright speculation on the misfortune of others.
аватар svet1977_11
 •  traveled 11 years ago
Rating 10.0
We went again to Sudak. Of course in Shelen. The hotel meets all the whims of tourists. The view is a special delight! Everything is great, as always! The only thing that confused us this year was that those who had a rest in September were not very lucky with the weather. We suggest that the owners come up with something, such as a closed terrace-dining room, where you can have lunch or dinner, otherwise we were blown into a hurricane on the open terrace. … More ▾ We went again to Sudak. Of course in Shelen. The hotel meets all the whims of tourists. The view is a special delight! Everything is great, as always! The only thing that confused us this year was that those who had a rest in September were not very lucky with the weather. We suggest that the owners come up with something, such as a closed terrace-dining room, where you can have lunch or dinner, otherwise we were blown into a hurricane on the open terrace. This is of course trifles. If in Sudak - only here!
в саду отеля закат - вид с тв еррасы салют был почти ежедневно вид из номера предлагаю на этой  крыше сделать закрытое кафе в саду отеля
аватар svet1977_11
 •  traveled 13 years ago
Rating 10.0
For the first time, the family gathered in the Crimea, before that they rested in the Krasnodar Territory. We rested with a family of three. We found a hotel on the Internet, booked a room. Of course, they were a little afraid to transfer money - you never know what? Also booked a transfer from this hotel. … More ▾ For the first time, the family gathered in the Crimea, before that they rested in the Krasnodar Territory. We rested with a family of three. We found a hotel on the Internet, booked a room. Of course, they were a little afraid to transfer money - you never know what? Also booked a transfer from this hotel. Everything turned out well. We were met at the car, brought to the place. When we arrived at the hotel - we just froze, what a stunning view of Sudak and the fortress!! ! The hostess Regina met very kindly, took her to the room, showed everything. Metro 600 to the sea, back uphill, to a decent store - also not close, but extra pounds. do not run. In Sudak, canteens "sucks", they ate at the hotel. The owners of the Tatars - cooked beef and lamb - very tasty! Dumplings and pasties are delicious! Cleanliness and order, beauty and comfort, with great pleasure we will come here again! Thanks to the owners for the comfort!
любимый Ай-Петри Вид с балкона вид с балкона вид с балкона


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‹ Hotel Shelen 2*

Гостевой дом «Шелен» находится недалеко от берега моря в курортном городе Судак.

Location 600 м до пляжа.
Description of the beach Мелкогалечный.
  • city ​​beach
  • pebble beach
In a hotel

Столовая (восточная кухня, крымскотатарская кухня, европейская кухня), трансфер (ж/д вокзал, аэропорт г. Симферополь), стирка белья.

  • restaurant
  • parking  FREE 
  • free wi-fi
  • laundry
Description of rooms

14 номеров: 2-комнатный номер восточного стиля с кухней на 2-4 места, 1-комнатный номер восточный стиль, 2-комнатный номер со смежными комнатами, 1-комнатный номер евростиль, 2-комнатный номер с раздельными комнатами, 1-комнатный номер с общим на три комнаты фойе с кухней и телевизором.

In the rooms

2-комнатный номер восточного стиля с кухней на 2-4 места, общей площадью 57 кв.м.: кухня, телевизор, кондиционер, двуспальная кровать, раскладной диван, тапчан, тумбочки, журнальный столик, стулья, шкаф, холодильник, санузел с душем.

1-комнатный номер восточный стиль площадью 31 кв.м.: двуспальная кровать, санузел с душем, кондиционер, холодильник, телевизор, тумбочки, шкаф, столик, стулья + тапчан.

2-комнатный номер со смежными комнатами площадью 48 кв.м.: двуспальная кровать, раскладной диван-кровать, санузел с душем, кондиционер, холодильник, телевизор, тумбочки, шкаф, столик, стулья.

1-комнатный номер евростиль площадью 24 кв.м.: двуспальная кровать, санузел с душем, кондиционер, холодильник, телевизор, тумбочки, шкаф, столик, стулья.

2-комнатный номер с раздельными комнатами, общей площадью 57 кв. м.: 2 двуспальные кровати (в каждой комнате по одной), телевизор, кондиционер, тумбочки, журнальный столик, стулья, шкаф, холодильник, санузел с душем. Вода холодная и горячая - постоянно.

1-комнатный номер с общим на три комнаты фойе с кухней и телевизором. Площадь номера - 20 кв. метров. В номере: двуспальная кровать, санузел с душем, кондиционер, тумбочки, шкаф, столик, стулья. В общем фойе на 3-х комнаты: телевизор, кухня.

The address г. Судак, ул.Хаджи-Герай 14
Phones: +38 (050) 2939534
Website: Shelen
FAQ
Какой пляж у отеля?
Рядом с отелем находится городской галечный пляж.