Disgusting, disgusting. It is contraindicated to come with children

Written: 4 june 2021
Travel time: 30 may — 4 june 2021
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 1.0
Cleanliness: 6.0
Food: 4.0
Amenities: 5.0
Due to the fact that we carried a sleeping child in a stroller, a security guard by the name of Ishchenko came running and rudely demanded that we not do this anymore, turned personal and was rude. The head of security, an insane person, told me: “No one speaks to you about you, ” rudeness is first-class!
The Deputy General Director, who was contacted on this issue, admitted that it was impossible to behave like this, but did not find the strength to apologize and asked the aphid child to sleep independently in the stroller no more do not do this. Today we decided to stop tolerating all this bad things and move out. With children, staying in this resort turns into hell. Employees do not tolerate children, sometimes it seems that they just hate them!
The guards are generally dumbfounded to the edge! They behave disgustingly, allow themselves to talk about you, in reverse: you are WHAT !!! ! Do not climb into any gate. Management encourages this! About the sanatorium further on points

Communication
None of the workers, with the exception of the cleaning lady (one) and the kitchen, knows the words: hello, thank you and please.
When checking in, Susanna from the reception threatened her wife that she would conduct proceedings with booking a room and listen to the recording of telephone conversations to find out if she told how old the children were.
We were forced to pay for food for a child under 5 years old, despite the fact that this is absolutely not necessary.
At the reception, no one knows anything and does not seek to help, communication often occurs through the lip.
The workers of the sanatorium are constantly trying to make some comments with or without.
Swimming pool
Paid, 300 rubles per person regardless of age per day
Family of 4 1200 a day.
NIGHTMARE
Wash
To wash 1 T-shirt costs 100 rubles for a family of 4, by the end of the week the check starts from 2000
It's easier to buy a washing machine!
Nightmare
Dining room
The food is delicious, a lot
Employees are polite
They refused to give a chair for a 3-year-old child (food was not paid for him), no food, no chair! These are the rules of the resort! Evaluate yourself
The child eats in the arms of the mother.
Children's room.
At the reception they say the librarian will open the room, in the library they say go to the reception.
Refused to open the nursery
In fact, after the showdown, the children's room turned out to be open until 13.00 An animator sits there, who is not an animator at all, just an employee and looks in a room 4/5 meters (filled with tables and chairs) and watches how you play with children.
In bad weather, there is nowhere to go with the child after an hour, even in this little room!
The employee who said she wouldn't open anything said she didn't care about reviews on the internet!
Territory
The area is very beautiful!
Walking on lawns is prohibited.
There are signs about this every 5 meters.

The toilet is next to the dance floor and it is closed all day except for events from 8 to 10 pm, but even then only the men's section is open, and only women are dancing!!!!!! ! You can only use the toilet in your room.
Iron
The iron is working and clean, there is only one for the whole sanatorium !!! ! This is KAPETS!
Open hatches on the territory without any signs in the order of things!
Translated automatically from Russian. View original
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